What Rights do Retail Employees Have in COVID-19?

Date:

Share post:

By Devin Partida

Canadian retail employees have dealt with uncertainty throughout the COVID-19 pandemic. Questions about health and safety, as well as new workflows and regulations, have been on employees’ minds for months. Some of the most pressing among these are concerns over workers’ rights amid the pandemic.

In the face of changing hours and layoffs, you may wonder what legal protections you have. Governments at both the regional and national levels have enacted some new safeguards for employees.

If you understand these, you can know what to expect from your employer and take action if they infringe on your rights.

Health and Safety Rights

Every employed Canadian has the right to a safe workplace under the Occupational Health and Safety Act. Amid the pandemic, that means your employer must adhere to new health and safety regulations. If you’re not an essential worker, your employer can’t require you to work as usual.

That said, if your employer has adjusted your work to fit new guidelines, you still have to work. Even if you’re concerned about the virus, you have to go in if your workplace adheres to COVID safety standards. Much of Canadian retail falls under the list of essential services, so you’re likely required to work.

You may be able to work from home amid the pandemic. While the law doesn't require employers to enable remote work, you may have a right to it. For example, if you have to stay home to care for your children, your employer has to accommodate remote work.

Employment Rights

One of the most pressing concerns facing retail employees right now is their employment status. Some major retailers like Reitmans had laid off as much as 90% of their in-store workers during the spring shutdowns. While your employer has the right to lay you off in most cases, you do have some extra protection.

In most provinces, workers have the right to extended job-protected leave under specific COVID-related concerns. For example, if you're in mandated quarantine or have contracted COVID-19, you can take advantage of this leave. These protections are similar to the Anti-Retaliation Ordinance in Chicago in the United States.

In all provinces, the government has extended the temporary layoff period for most employers. Your employer now has up to six months to recall you after a layoff.

Right to Information

The pandemic can be a confusing time. Thankfully, you have the right to some information. Part of the Occupational Health and Safety Act gives employees the "right to know." Under this provision, you have the right to get information about potential health risks from your employer.

Amid COVID-19, this could come into play if one of your coworkers contracts the virus. Depending on the size of your workplace, your employer may have to inform you if someone you might've come into contact with is diagnosed with COVID-19. If you contract COVID, your employer may have to tell your coworkers but must respect any privacy legislation.

Your employer also has to inform you about any regulatory changes. If new legislation affects your workflow, you have the right to know about it. These legal protections can help dispel some uncertainty you may face.

Know Your Rights Amid COVID-19

The COVID-19 pandemic can be a challenging time, but you have some legal protection amid the chaos. It's critical that all Canadian retail workers know their rights so that they can protect themselves from any further distress. Since legislation is continually changing, it's also crucial for employees to stay up-to-date.

If you think your employer has violated any of these rights, consult a legal expert. The pandemic hasn't been easy on anyone, but hopefully, this legislation will help minimize the damage.

Devin Partida

Devin Partida is a writer and blogger, as well as the Editor-in-Chief of ReHack.com

Subscribe to the Newsletter

Subscribe

* indicates required

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Recent articles

Daily Synopsis: Jun 23, 2026

Walmart Canada looks for innovative suppliers at growth summit, RONA recognized as a 'best workplace', Bay Centre buyer looks to add experiential tenants, Loblaw opens at Broadway and Granville in Vancouver, and other news.

VIDEO: Indoor farming push seen as key to Canada’s food security: GoodLeaf CEO

Food security in Canada hinges on ensuring consistent, year-round access to fresh produce despite the country’s extreme seasonal swings.

Most small businesses worry higher fuel costs could cool summer tourism season: CFIB

"Fuel costs have been squeezing small businesses from all sides: at the pump, across their supply chains and in their customers' wallets."

RioCan announces new grocery, fitness, and apparel tenants for HBC space at Georgian Mall in Barrie

Georgian Mall is the largest enclosed shopping centre in Barrie and the greater Simcoe County area.

VIDEO: Amazon Prime Day 2026 expected to draw Canadian shoppers despite affordability pressures: Bruce Winder

Consumers are grappling with elevated living costs, including higher fuel prices and persistent food inflation.

RH to Open in Former Club Monaco Building on Toronto’s Bloor Street

RH is set to open a store in the former Club Monaco flagship building at 157 Bloor Street West in Toronto, bringing a new home furnishings tenant to one of Canada's most prominent retail locations.

How Consumer Preferences Are Reshaping Canadian Grocery Retail

Canadian grocery retail is evolving as consumers embrace curated assortments, ethnic supermarkets, private-label products and value-focused shopping. Industry veteran Michael Commisso shares insights into the trends reshaping the sector.

Competition Bureau Continues Multi-Year Push Against Grocery Property Controls

The Competition Bureau of Canada has expanded its investigation into Sobeys' use of property controls, continuing a multi-year effort that began with its 2023 grocery competition study and has already prompted changes across the grocery industry.

Prime Day spending set to hit $5.4B in Canada as participation jumps from 52% to 65% in a year

70% expect to spend the same amount (51%) or more (19%) than they did last year.

Fran Deck, Steward of Toronto Landmark Fran’s Restaurant, Dies at 89

Fran Deck, longtime steward of Toronto's historic Fran's Restaurant, has died at age 89. His legacy lives on through one of the city's most enduring dining institutions.

AI implementation gap puts client revenue and talent at risk, Thomson Reuters report warns

While AI tools are widely used across legal, tax, audit and risk professions, many organizations are failing to translate that usage into measurable business value, exposing them to financial and operational consequences.

SELLIT9 raises $4.1M to expand recommerce trade-in platform across North America

The funding round was led by the Business Development Bank of Canada’s Seed Venture Fund, with participation from MaRS Investment Accelerator Fund, AQC Capital and Anges Québec.

Federal government investing $173.7 million to expand women entrepreneurship supports

Addressing persistent barriers faced by women entrepreneurs and to build on existing federal programming designed to support business creation and growth.

Thirsty Buddha expands into Costco U.K., Los Angeles as global push accelerates

The move builds on Thirsty Buddha’s existing presence in Costco stores across Canada and reflects the company’s efforts to scale distribution through large-format retail channels.

Daily Synopsis: Jun 22, 2026

Manitoba eyes shrinkflation law, FIFA impacts Vancouver retail differently depending on location, Zellers nostalgia drives return, retailers open at Toronto's Pearson Airport, 7-Eleven closing at College and Spadina in Toronot, and other news.

Toys “R” Us Brand and Stores Head to Different Owners in Canada

An Ontario court has approved the breakup of Toys “R” Us Canada, with the brand, stores and Vaughan Mills lease heading to separate buyers. The future of the remaining stores after January 2027 remains uncertain.

Alimentation Couche-Tard reports revenue of $19.5 billion in Q4, up close to 20% from a year ago

For fiscal 2026, revenues increased by $3.6 billion, or 5.0%, compared with fiscal 2025.

Canada’s Food Prices Have Outpaced Inflation Every Month Under Carney

Food inflation has exceeded Canada's overall inflation rate for 15 consecutive months under Prime Minister Mark Carney, highlighting ongoing affordability concerns for households.

Dollarama Reaches 96% of Canadian Households: Survey

A new Field Agent Canada survey found that 96% of Canadian households shopped at Dollarama within the past 60 days, with strong appeal across income levels and growing visit frequency.

Shake Shack Canada to open first drive-thru location in Canada in Calgary

The first-ever drive-thru restaurant, expected to open this fall 2026 at 9253 Macleod Trail Southwest.

Consumer prices continue to rise: Statistics Canada

Excluding gasoline, the CPI still rose at a faster pace year over year in May (+2.2%) compared with April (+2.0%)

Leyad acquires the Bay Centre in Victoria

The Bay Centre is a trophy retail and mixed-use asset spanning an entire city block and serving as a cornerstone of the city's retail and pedestrian core.

Specsavers joins PC Optimum program

Specsavers says PC Optimum members can earn 10 points per $1 on eligible purchases nationwide, expanding its relationship with Loblaw.

Supply management costs $244 per person per year on average: MEI

By comparing the prices of dairy products, eggs, and poultry between Canada and comparable markets in the American Midwest, the authors were able to determine how much supply management adds to the cost of a typical Canadian grocery basket.

VistaPrint: 80% of small business owners are happier than being employees

VistaPrint found 80% of small business owners are happier than when they were employees, with 46% saying they’re much happier.