Advertisement

What Rights do Retail Employees Have in COVID-19?

Date:

Share post:

By Devin Partida

Canadian retail employees have dealt with uncertainty throughout the COVID-19 pandemic. Questions about health and safety, as well as new workflows and regulations, have been on employees’ minds for months. Some of the most pressing among these are concerns over workers’ rights amid the pandemic.

In the face of changing hours and layoffs, you may wonder what legal protections you have. Governments at both the regional and national levels have enacted some new safeguards for employees.

If you understand these, you can know what to expect from your employer and take action if they infringe on your rights.

Health and Safety Rights

Every employed Canadian has the right to a safe workplace under the Occupational Health and Safety Act. Amid the pandemic, that means your employer must adhere to new health and safety regulations. If you’re not an essential worker, your employer can’t require you to work as usual.

That said, if your employer has adjusted your work to fit new guidelines, you still have to work. Even if you’re concerned about the virus, you have to go in if your workplace adheres to COVID safety standards. Much of Canadian retail falls under the list of essential services, so you’re likely required to work.

You may be able to work from home amid the pandemic. While the law doesn't require employers to enable remote work, you may have a right to it. For example, if you have to stay home to care for your children, your employer has to accommodate remote work.

Employment Rights

One of the most pressing concerns facing retail employees right now is their employment status. Some major retailers like Reitmans had laid off as much as 90% of their in-store workers during the spring shutdowns. While your employer has the right to lay you off in most cases, you do have some extra protection.

In most provinces, workers have the right to extended job-protected leave under specific COVID-related concerns. For example, if you're in mandated quarantine or have contracted COVID-19, you can take advantage of this leave. These protections are similar to the Anti-Retaliation Ordinance in Chicago in the United States.

In all provinces, the government has extended the temporary layoff period for most employers. Your employer now has up to six months to recall you after a layoff.

Right to Information

The pandemic can be a confusing time. Thankfully, you have the right to some information. Part of the Occupational Health and Safety Act gives employees the "right to know." Under this provision, you have the right to get information about potential health risks from your employer.

Amid COVID-19, this could come into play if one of your coworkers contracts the virus. Depending on the size of your workplace, your employer may have to inform you if someone you might've come into contact with is diagnosed with COVID-19. If you contract COVID, your employer may have to tell your coworkers but must respect any privacy legislation.

Your employer also has to inform you about any regulatory changes. If new legislation affects your workflow, you have the right to know about it. These legal protections can help dispel some uncertainty you may face.

Know Your Rights Amid COVID-19

The COVID-19 pandemic can be a challenging time, but you have some legal protection amid the chaos. It's critical that all Canadian retail workers know their rights so that they can protect themselves from any further distress. Since legislation is continually changing, it's also crucial for employees to stay up-to-date.

If you think your employer has violated any of these rights, consult a legal expert. The pandemic hasn't been easy on anyone, but hopefully, this legislation will help minimize the damage.

Devin Partida

Devin Partida is a writer and blogger, as well as the Editor-in-Chief of ReHack.com

LEAVE A REPLY

Please enter your comment!
Please enter your name here

More From Retail Insider

RECENT RETAIL INSIDER VIDEOS

Advertisment

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Toronto-Based Menswear Brand Guardin Launches with TNT

Toronto-based menswear brand Guardin launches with TNT, offering minimalist suede and leather outerwear at accessible premium price points.

Rising fertilizer prices, supply disruptions hitting over 4 in 10 Canadian agri-businesses: CFIB 

Most (90%) agri-businesses said they’re worried about the future of Canadian agriculture due to the regulatory burden.

Happy Belly Expands iQ Food Co. Into Calgary

Happy Belly is bringing iQ Food Co. to Calgary as the wellness-focused chain expands beyond Toronto into Western Canada.

Canadian Tire Corporation reports Q1 2026 results as retail sales dip

Retail sales were $3,375.7 million, down 1.4%.

COBS Bread launches free giveaway campaign ahead of May long weekend

The company said customers in Toronto, Vancouver, Calgary and Edmonton who fall within designated delivery zones will be eligible for home delivery during the campaign period.

Lush Cosmetics, Animal Alliance launch campaign against use of dogs and cats in research

The campaign, called Paws Off Our Pets, includes public advocacy efforts, fundraising initiatives and a push for provincial legislation aimed at protecting companion animals from being used in experiments.

FoodHero expands platform to independent food retailers across Canada

The company said it is now present in more than 1,100 grocery stores across Canada.

Maison Territo Celebrates First Anniversary at Royalmount

Maison Territo marks its first anniversary at Royalmount with a celebration of luxury interiors, curated design, and immersive experiences.

Deb Craven Named Distinguished Canadian Retailer of the Year

Longo’s President Deb Craven has been named the 2026 Distinguished Canadian Retailer of the Year by Retail Council of Canada.

Casavogue Launches “We Pay Both Taxes” Promotion Beginning May 14

Casavogue launches its “We Pay Both Taxes” promotion on May 14, featuring tax-included pricing on selected furniture collections.

Princess Auto to open flagship Winnipeg store as part of retail strategy shift

The privately-owned retailer is shifting toward a more experiential retail model focused on community engagement and hands-on customer experiences.

Daily Synopsis: May 13, 2026

Jones soda launches at 700 Circle K's, Amazon Prime class-action lawsuit approved in Quebec, retail cannabis growth cools, 6% milk in Ontario grocery stores, only grocery store in Salisbury NB reopens 8 months after fire, and other news.

SHEIN Opening Toronto Pop-Up in Former Zara Queen West Space

SHEIN is opening a Toronto pop-up inside the former Zara store on Queen Street West as the retailer expands its experiential retail strategy across Canada.

lululemon Opens Downtown Montreal Flagship Store

lululemon has opened a new two-level downtown Montreal flagship store on Sainte-Catherine Street West, featuring localized design inspired by Vancouver and Montreal.

AFA Canada Sets August Dates as Spring/Summer 2027 Trends Take Shape

AFA Canada returns August 11–13, offering retailers an early look at Spring/Summer 2027 trends and industry insights.

Slate Grocery REIT reports Q1 2026 results with rental revenue growth of nearly 12% yoy

Portfolio occupancy remained stable at 94.4% as at March 31, 2026.

Happy Belly Food Group reports $19.3 million in Q1 system wide QSR sales

The increase is attributed to organic baseline restaurant growth, alongside increased restaurant count, which reached 87 operating restaurants at the end of Q1 2026.

Cavallo Custom Clothing Opens Toronto Showroom

Cavallo Custom Clothing launches an appointment-based showroom in Etobicoke, blending tailoring with hospitality-driven retail.

Calgary retail market stable with healthy demand: JLL

The vacancy rate remains stable at 2.4 per cent − among the lowest in North America.

Banditos names Blue Jays catcher Alejandro Kirk brand ambassador, shareholder

Kirk will participate in campaigns, activations and other brand initiatives as the company expands its marketing and partnership efforts across Ontario.