Survey Shows Majority of Canadians will Shop Local at Retailers this Holiday Season

Date:

Share post:

A survey by global commerce leader Lightspeed POS Inc. indicates 56.9 percent of respondents said supporting local retailers would play an active role in their shopping habits this holiday season.

The Canadian 2020 Dining & Shopping Habits Survey indicated responses were fairly mixed on when Canadians plan to start holiday shopping this year – the most common response was to begin shopping in December (30.1 percent) and the least common response was last-minute shopping (11.9 percent).

And 21.4 percent of respondents started shopping in October.

Lightspeed has continued to support retailers on an ongoing basis by providing them with innovative tools to help reach new and existing customers for the holiday season and into the New Year, increasing their revenue amid the pandemic.

More than ever innovative and effective tools are what retailers need in today’s unique circumstances to grow their business and successfully navigate the challenges of the current retail environment. Giving retailers quick and efficient payment capabilities with Lightspeed Payments, while also providing a seamless online shopping experience for consumers throughout the holiday season with Lightspeed eCommerce, are just two retail solutions provided by the Montreal-based commerce company.

Other key findings from the Lightspeed survey include 43.8 percent of respondents saying they either definitely will consider or may consider purchasing subscriptions as gifts (i.e. a membership or replenishment of product) and 62.8 percent considering purchasing gifts from restaurants that have launched an eCommerce store, with the most popular gift choice of gift certificates.

Small business owner availing of Lightspeed innovations. Photo: Lightspeed
Small business owner availing of Lightspeed innovations. Photo: Lightspeed

In response, Lightspeed has a suite of solutions to help those retailers fulfill customers’ desires. Lightspeed Subscriptions, which offers retailers a new sales strategy that focuses on customer loyalty and recurring payments to unlock long-term profitability, and Lightspeed eCom for Restaurant, specifically designed to create an effortless online shopping experience, both serve to assist retailers during this challenging time of unprecedented challenges. 

Lightspeed Subscriptions is currently in beta in North America only. It works with Lightspeed Payments and Lightspeed Retail to give retailers the tools they need to set up and manage recurring monthly billing. Whether retailers are shipping monthly packages or collecting membership fees, Subscriptions will handle payment collection for them. With Subscriptions retailers can create a plan, sell a subscription and manage existing subscriptions by unlocking a new revenue stream that never closes its doors. And retailers can manage inventory, shipping, marketing, and reports from one platform in a booming online marketplace.

The Lightspeed eCom for Restaurant solution can help businesses future-proof their restaurants by selling their products online and growing their brand where their customers browse.

COVID-19 is forcing independent businesses to urgently replace legacy point-of-sale systems in order to remain operational and safely adapt to evolving consumer behaviours. The scale achieved by Lightspeed presents retail and restaurant business owners in the United States with enhanced resources to pivot their operations.

Lightspeed powers complex small and medium-sized businesses with its cloud-based, omnichannel commerce platforms in over 100 countries. With smart, scalable and dependable point of sale systems, Lightspeed provides all-in-one solutions that drive innovation and digital transformation within the retail, hospitality, and golf industries. Its product suite enables SMBs to sell across channels, manage operations, engage with consumers, accept payments, and ultimately grow their business. In a time of unprecedented challenges, Lightspeed is dedicated to lightening the load for retailers by providing them with innovative solutions to problems faced during this unique holiday period. 

*Partner content. To work with Retail Insider, email: craig@retail-insider.com

Read More Lightspeed Articles From Retail Insider:

LEAVE A REPLY

Please enter your comment!
Please enter your name here

More From Retail Insider

Toronto’s CF Sherway Gardens Hits Sales Milestone with Exciting Retail Growth and Future Plans [Interview]

The shopping centre is adding new retailers as sales per square foot hit an all-time high, with plans to re-tenant Nordstorm as foot traffic grows following Eataly's opening in the mall a few months ago.

ECS Coffee Opens Canada’s Largest Coffee and Espresso Equipment Gear Showroom and Retail Space in Toronto [Interview]

The new Etobicoke location is unique to Canada if not North America, according to its founder, with coffee roasting, equipment showroom, over 500 varieties of coffee, Youtube studio and various in-store experiences. He has plans to expand the concept nationally.

New Loblaws City Market Opens in Vancouver’s ‘The Post’ Building, Adding Grocery Competition to the Downtown Core [Podcast]

Craig and Lee discuss the opening of a new Loblaws City Market in downtown Vancouver's renovated Post building, and they explore its potential impact on local grocery shopping.

Loblaw Announces $2 Billion Investment in Canada for 2024 with Dozens of New Stores and 7,500 New Jobs [Expert Comment]

The retail behemoth will be growing substantially this year, following backlash over profits as inflation continues to impact Canadians.

Dubai-Based Asian Street Food Concept ‘Wok Boyz’ Expands into Canada with Plans for Multiple Locations [Interview]

The company's founder says the popular concept, with personalized meals, has an opportunity to grow substantially with its high-quality ingredients and theatrical flare, complete with fiery customer-facing woks.

Calgary Surge Basketball Team Launches Innovative Pop-Up at CF Chinook Centre to Boost Community Engagement [Interview]

The retail activation, which opened this month, is resulting in heavier foot traffic in a quieter part of the mall.

Upscale Pusateri’s Fine Foods to Close Yorkville Grocery Store in Toronto After 20 Years

The 5,500 square foot store opened to much fanfare in 2003, with valet parking, private chefs and pricey goods. 

Loblaw and Walmart Could be Forced to Adhere to Grocery Code of Conduct with Legislation [Op-Ed]

Sylvain Charlebois says that it's rare for all of Canada's political parties to agree, signalling a shift that could force grocers to comply amid record inflation.

Factory Direct to Shut All 14 Stores Amid Bankruptcy, Liquidation to Begin Saturday

The company, founded in 1995, is one of Canada’s largest privately owned discount retailers which struggled with declining sales and increasing costs following the pandemic.

What to Expect for the Canadian Retail and Hospitality Sectors in 2024 [Video Interview]

Michael Kehoe provides an expansive overview of what's expected for Canada's retail industry in 2024, and how the commercial real estate industry is becoming more dynamic than ever.

Anatomy of a Leader: David Lui, CEO of Kit and Ace and Co-Founder of Unity Brands

Lui has an extensive background in retail with over 30 years of experience and is known for his award-winning brand transformations, e-commerce and digital knowledge along with his passion for scaling businesses.

Robotic Retail Gaining Traction in Canada, But Some Consumers are Being Left Behind [Op-Ed]

Automated retailers without in-store staff are opening across Canada, such as Aisle 24, RC Coffee and PizzaForno -- but consumers without smart phones, credit cards, or with vision issues may not be able to access these retailers says a researcher.

Oakridge Park Announces 1st Luxury Retailers, Attracting Top Brands to Vancouver [Podcast]

Craig and Lee discuss the latest Oakridge Park announcement, highlighting the addition of luxury and upper contemporary brands to Vancouver's retail landscape and how it will impact downtown.

Interview on What it Takes: Lee Valley Tools Named Top Retailer in Ontario for Customer Service

The company's COO Jason Tasse discusses the retailer's secret sauce for having an engaged workforce, while also discussing plans to expand with more stores and retail concepts.

Survey Data Shows Canadians will Prioritize Romance Over Budget Cuts This Valentine’s Day [Interviews]

David Litwin of Moneris notes that Valentine's is an interesting bellwether for what businesses might expect from consumers for the rest of the year.

Anine Bing to Open 2nd Canadian Storefront at the Four Seasons Hotel in Toronto 

The US-based women’s fashion brand recently opened its first Canadian store at Yorkdale, and will open its second location in a downtown luxury hotel. 

Retail Burnout Crisis in Canada: The Call for Empathetic Leadership and Proactive Solutions Amid Operational Strains [Feature]

It's never been more difficult to work in retail, with store managers burning out amid lower staffing numbers, increased task and store robberies. Two industry experts discuss the situation.

Leon’s Furniture to Develop 40-Acre Site in Toronto with Flagship Store, HQ and Thousands of Units of Housing [Interview]

The company is expanding in Canada as it looks to open new stores, while also establishing a REIT that will become its own entity.

Retail Insider the magazine Presents the Trends and Forcing Functions that will Shape the Future of Retail

Experts weigh in on the current and future state of the retail industry in Canada, as well as discussion on new retail entrants to Canada.

Québec’s Bill 96 Signage Laws are Bewildering for Many Retailers while Presenting Opportunities [Op-Ed]

Québec’s French-language sign rules are chaotic, yet they unearth an unforeseen opportunity for brand differentiation says Éric Blais.

RECENT RETAIL INSIDER VIDEOS

Advertisment

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Toronto’s CF Sherway Gardens Hits Sales Milestone with Exciting Retail Growth and Future Plans [Interview]

The shopping centre is adding new retailers as sales per square foot hit an all-time high, with plans to re-tenant Nordstorm as foot traffic grows following Eataly's opening in the mall a few months ago.

ECS Coffee Opens Canada’s Largest Coffee and Espresso Equipment Gear Showroom and Retail Space in Toronto [Interview]

The new Etobicoke location is unique to Canada if not North America, according to its founder, with coffee roasting, equipment showroom, over 500 varieties of coffee, Youtube studio and various in-store experiences. He has plans to expand the concept nationally.

New Loblaws City Market Opens in Vancouver’s ‘The Post’ Building, Adding Grocery Competition to the Downtown Core [Podcast]

Craig and Lee discuss the opening of a new Loblaws City Market in downtown Vancouver's renovated Post building, and they explore its potential impact on local grocery shopping.

Loblaw Announces $2 Billion Investment in Canada for 2024 with Dozens of New Stores and 7,500 New Jobs [Expert Comment]

The retail behemoth will be growing substantially this year, following backlash over profits as inflation continues to impact Canadians.

Dubai-Based Asian Street Food Concept ‘Wok Boyz’ Expands into Canada with Plans for Multiple Locations [Interview]

The company's founder says the popular concept, with personalized meals, has an opportunity to grow substantially with its high-quality ingredients and theatrical flare, complete with fiery customer-facing woks.

Calgary Surge Basketball Team Launches Innovative Pop-Up at CF Chinook Centre to Boost Community Engagement [Interview]

The retail activation, which opened this month, is resulting in heavier foot traffic in a quieter part of the mall.

Upscale Pusateri’s Fine Foods to Close Yorkville Grocery Store in Toronto After 20 Years

The 5,500 square foot store opened to much fanfare in 2003, with valet parking, private chefs and pricey goods. 

Loblaw and Walmart Could be Forced to Adhere to Grocery Code of Conduct with Legislation [Op-Ed]

Sylvain Charlebois says that it's rare for all of Canada's political parties to agree, signalling a shift that could force grocers to comply amid record inflation.

Factory Direct to Shut All 14 Stores Amid Bankruptcy, Liquidation to Begin Saturday

The company, founded in 1995, is one of Canada’s largest privately owned discount retailers which struggled with declining sales and increasing costs following the pandemic.

What to Expect for the Canadian Retail and Hospitality Sectors in 2024 [Video Interview]

Michael Kehoe provides an expansive overview of what's expected for Canada's retail industry in 2024, and how the commercial real estate industry is becoming more dynamic than ever.

Anatomy of a Leader: David Lui, CEO of Kit and Ace and Co-Founder of Unity Brands

Lui has an extensive background in retail with over 30 years of experience and is known for his award-winning brand transformations, e-commerce and digital knowledge along with his passion for scaling businesses.

Robotic Retail Gaining Traction in Canada, But Some Consumers are Being Left Behind [Op-Ed]

Automated retailers without in-store staff are opening across Canada, such as Aisle 24, RC Coffee and PizzaForno -- but consumers without smart phones, credit cards, or with vision issues may not be able to access these retailers says a researcher.

Oakridge Park Announces 1st Luxury Retailers, Attracting Top Brands to Vancouver [Podcast]

Craig and Lee discuss the latest Oakridge Park announcement, highlighting the addition of luxury and upper contemporary brands to Vancouver's retail landscape and how it will impact downtown.

Interview on What it Takes: Lee Valley Tools Named Top Retailer in Ontario for Customer Service

The company's COO Jason Tasse discusses the retailer's secret sauce for having an engaged workforce, while also discussing plans to expand with more stores and retail concepts.

Survey Data Shows Canadians will Prioritize Romance Over Budget Cuts This Valentine’s Day [Interviews]

David Litwin of Moneris notes that Valentine's is an interesting bellwether for what businesses might expect from consumers for the rest of the year.

Anine Bing to Open 2nd Canadian Storefront at the Four Seasons Hotel in Toronto 

The US-based women’s fashion brand recently opened its first Canadian store at Yorkdale, and will open its second location in a downtown luxury hotel. 

Retail Burnout Crisis in Canada: The Call for Empathetic Leadership and Proactive Solutions Amid Operational Strains [Feature]

It's never been more difficult to work in retail, with store managers burning out amid lower staffing numbers, increased task and store robberies. Two industry experts discuss the situation.

Leon’s Furniture to Develop 40-Acre Site in Toronto with Flagship Store, HQ and Thousands of Units of Housing [Interview]

The company is expanding in Canada as it looks to open new stores, while also establishing a REIT that will become its own entity.

Retail Insider the magazine Presents the Trends and Forcing Functions that will Shape the Future of Retail

Experts weigh in on the current and future state of the retail industry in Canada, as well as discussion on new retail entrants to Canada.

Québec’s Bill 96 Signage Laws are Bewildering for Many Retailers while Presenting Opportunities [Op-Ed]

Québec’s French-language sign rules are chaotic, yet they unearth an unforeseen opportunity for brand differentiation says Éric Blais.