A new health and wellness concept called Vitadrip IV has made its Canadian debut at West Edmonton Mall. Located on Level 2 of Phase III, the boutique wellness clinic brings intravenous (IV) and injectable vitamin therapy to one of Canada’s busiest retail environments.
“This is our first location,” said Deven Bector, Managing Partner at Vitadrip IV West Edmonton Mall. “We’re working with two medical doctors on our team and are potentially adding a naturopathic doctor as well. The soft opening allowed us to iron out any kinks, and now we’re open seven days a week.”
What is Vitadrip IV?
Vitadrip IV specializes in custom IV and injectable treatments aimed at improving hydration, boosting energy, and enhancing overall wellness. Guests can choose from a menu of around 10 different IV bags and five or six injectable treatments, such as B12 and vitamin D shots.
“The main idea is to give people access to wellness therapy in a way that’s efficient and comfortable,” explained Bector. “A new patient will first fill out an intake form, then meet with one of our nurses for a free one-on-one consultation. Based on that, our team determines what treatment best suits the patient’s needs.”
He added that safety is a priority, with contraindications such as kidney or liver disease and diabetes assessed before treatment is approved.
A Customized, Transparent Approach
One of the unique aspects of the Vitadrip experience is its commitment to transparency and honest recommendations.
“We take pride in telling someone if they don’t need something,” said Bector. “For instance, if someone is healthy, we might recommend something basic like our ‘Boost’ hydration bag. But we’re not going to push them to get treatments they don’t need.”
Vitadrip’s IV bags are pre-compounded by a reputable supplier, ensuring consistency and safety. “The vitamins are already mixed and frozen when we receive them,” he explained. “We simply thaw them and administer them in the clinic.”
Space and Comfort at the Forefront
The Vitadrip IV clinic spans just under 1,000 square feet, featuring a front intake area and a lounge area with up to 10 chairs for infusions. Each session can take up to two hours, with the infusion itself lasting about one hour.
“We’ve created a space that feels more like a spa than a medical office,” said Bector. “We’ve got reclining chairs, heat packs, and we’re planning to bring in blankets. We even play the Planet Earth series on the TV to help people relax.”
He added that maintaining a positive staff experience is key: “If the staff are happy and not overwhelmed, it reflects in the client experience.”
Wellness Meets Medicine
While the current focus is on wellness, Vitadrip IV is in the process of expanding into medically prescribed treatments as well.
“We’re getting ready to offer iron infusions and treatments for chronic and episodic migraines using Vyepti, which helps prevent the triggers that cause migraines,” Bector explained. “Our doctor also does Botox for migraines, so this is an extension of that expertise.”
The goal is to fill a gap in the system. “There are people suffering who don’t qualify under government rules for iron infusions but still need them. We hope to provide support for that group.”
Strategic Choice of Location
Opening the first Canadian Vitadrip IV clinic in West Edmonton Mall was a strategic and personal decision.
“It’s convenient—our medical doctor has his other clinic in the mall, and some of our partners work here as well,” said Bector. “The mall is also a great place to reach a wide demographic of people who may not know what IV therapy is. Even if they don’t get a treatment, they can learn more about their health.”
The clinic is also well-positioned next to the Fantasyland Hotel, making it appealing to tourists or hotel guests recovering from travel, fatigue, or even a late night out.
Popular Treatments and Results
Among the most requested treatments are the ‘Glut Glow’ and ‘Build’ bags. Gut Glow includes glutathione, known for liver detox and skin health, while Build contains arginine and lysine, supporting muscle recovery and improved blood flow which can help with erectile dysfunction.
“Build is popular with people who work out. It’s even said to help with things like blood pressure and circulation,” Bector noted. “And because glutathione can help with melanin reduction, Gut Glow is also used for skin brightening.”
Other treatments focus on immunity, energy, hormone balance (for menopause), and fatigue. “Every person has different goals, and we tailor the treatment accordingly.”
Thoughtful, Honest Marketing and Growth Plans
Marketing for the West Edmonton Mall location has been intentionally low-key. “We didn’t do much advertising during the soft launch—we wanted to make sure the operations were smooth first,” said Bector. “Now, we’re rolling out videos on Instagram and distributing promotional hotel key cards at Fantasyland Hotel.”
Vitadrip IV also has ambitions to expand across Canada, depending on the success of this first location.
“We want to see how things go here,” Bector said. “If the concept resonates, we’d love to bring it to other cities.”
Making Wellness Accessible
Above all, Vitadrip IV aims to make proactive health and wellness more accessible and approachable.
“We let people book online, call in, or walk in. It’s flexible,” said Bector. “We only ask for a credit card on file and rarely enforce no-show fees unless we’ve already thawed a bag specifically for someone.”
The clinic’s philosophy emphasizes education, empowerment, and comfort. “We want people to feel welcome and supported—whether they’re trying a treatment for the first time or are regulars looking to boost their health.”
