Chatters Hair Salon, Canada’s largest salon-based retailer, has launched a new concept called the Beauty Chair, an express-service station offering a curated menu of beauty treatments designed to complement traditional salon services. From professional ear piercing and brow laminations to lash lifts, tinting, and waxing, the Beauty Chair adds a new dimension to the customer experience by allowing multiple treatments to be booked in one convenient appointment.
“The launch of the Beauty Chair introduces a new level of personalized service to our clients,” said Kelly West, CEO of Chatters Hair Salon. “By offering professional ear piercing alongside brow, lash, and waxing treatments, guests can enjoy salon-quality results across multiple beauty categories in a single, convenient appointment, reflecting our mission to evolve with client needs while delivering elevated self-care.”
Partnership with Revive7
The debut of the Beauty Chair comes with a strategic partnership with Revive7 Beauty, a Canadian brand known for its science-backed lash, brow, and hair products. Revive7 is the first Canadian lash serum company to offer a globally health-approved formula and has built its reputation on clean, cruelty-free, and chemical-free innovation.
“Our partnership with Chatters represents an exciting evolution for Revive7,” noted Lauren Spencer, Founder of Revive7 Beauty. “We’ve always been committed to making high-performance, clean beauty accessible, and with Chatters’ incredible network and loyal customer base, we’re bringing our most beloved products to a new generation of beauty lovers across Canada.”
Through the partnership, select Beauty Chair services now include Revive7’s Lash Serum, Brow Serum, and Volume Mascara. These essentials are available with lash lifts, brow laminations, and tinting services, creating opportunities for customers to experience performance-driven results firsthand.
To mark the launch, Chatters is introducing special pricing for its Brow Wax & Tint combo service, available at participating salons until the end of October. The company is encouraging customers to book online or through local salons while promoting the new concept on social media channels such as Instagram, where behind-the-scenes content and client transformations highlight the services.
A Leader in Canadian Hair and Beauty
Founded in 1991 in Red Deer, Alberta, Chatters has grown into a national brand with 118 locations across Canada as of August 2025. The company relocated its headquarters to Mississauga, Ontario, and now employs more than 1,200 stylists and over 2,000 staff nationwide.
Chatters’ service offering includes haircuts for all ages and genders, colouring services, treatments for damaged hair, and barbering. Every cut includes a wash, scalp massage, blow-dry, and style. With the addition of the Beauty Chair, Chatters now offers an expanded express menu of brows, lashes, waxing, and piercing, strengthening its position as a one-stop destination for beauty care.
Retail and Sustainability Commitment
In addition to in-salon services, Chatters is also a leading retailer of professional beauty products, carrying more than 2,500 SKUs across over 70 brands, including Redken, Olaplex, Moroccanoil, and Pureology. Approximately 60% of its business comes from retail sales, with the remaining 40% from salon services.
The company emphasizes sustainability through its Style Consciously program, offering vegan-friendly and cruelty-free products while recycling up to 95% of salon waste through a partnership with Green Circle Salons. Its “Beauty Has No Boundaries” initiative also reflects a commitment to inclusivity, with genderless pricing, private room services in select locations, and a focus on welcoming all customers.
Backed by ONCAP since 2015, Chatters has continued to expand nationally, with a focus on enhancing both customer experience and retail innovation. Its new Beauty Chair concept is part of a broader strategy to remain competitive in Canada’s evolving beauty sector, positioning the brand as a leader in combining professional services with retail excellence.
