On September 25, 2025, at Vancouver’s Hyatt Regency, Retail Council of Canada’s Retail West Conference will bring Western Canada’s most influential retail leaders and innovators into one room for a concentrated day of insight, strategy, and connection.
THEMES THAT MATTER NOW
RCC Retail West’s program is laser-focused on the realities and opportunities unique to retailers in this time of hyper personalization, AI-driven shopping, and customer centric engagement.
- Reimagining Leadership in Dynamic Markets – Learn how retail executives are steering through uncertainty while positioning for growth.
- Building Resilience Across Operations – Tackle supply chain vulnerabilities, adopt new payment technologies, and make your data work harder.
- Predicting Consumer Needs with AI – Google shares how their AI Marketing Engine helps retailers anticipate what Western Canadian shoppers will want next and how to deliver it at the perfect moment.
- Creating a 360° View of Today’s Shopper – Caddle and Environics Analytics show how combining rapid-response consumer insights with segmentation and modeling tools provides a complete picture of customer behaviour.
- Retail as a Career– Senior retail leaders share their employee journeys, highlighting how internal advancement programs can be a competitive advantage in an industry challenged with retention and labour shortages.
INSPIRING RETAIL PERSPECTIVES FROM PROVEN LEADERS
This year’s mainstage speakers aren’t just sharing stories. They’re opening their playbooks, revealing the strategies, missteps, and breakthroughs that drive real results in today’s retail landscape.
- Mat Povse, President of Best Buy Canada, on harnessing technology while keeping customer needs at the core of everyday operations.
- Brian Hill, Founder and Executive Chair of Aritzia, on building a culturally magnetic brand with purpose.
- Shannon Stewart, Chief Merchandising Officer of Harry Rosen in conversation with Cameron Conn, CEO of Champlain on anticipating consumer shifts and crafting premium experiences that resonate.
- Hermanjit Mahil, Assistant GM, Human Resources at London Drugs, moderates a panel of colleagues in Marketing, IT, and Legal functions about their moves from frontline operations to impactful head office roles.
MORE THAN A CONFERENCE, IT’S A LAUNCHPAD FOR IDEAS
RCC Retail West is designed for deep, candid conversations—both on stage and in the networking spaces. Over breakfast, lunch, and the evening reception, retail decision-makers can connect with peers across sectors, swap strategies, and explore innovations from a curated exhibitor showcase offering targeted solutions. It’s the perfect setting to bring your team, learn from others’ hard-won insights, and leave with ideas you can put into action the very next day.
THE COUNTDOWN IS ON
The early bird deadline is August 28, 2025. Grab your tickets today and save $100. Teams of 5 or more save an additional 20%.
In a time of rapid change, RCC Retail West 2025 offers a forward-looking space to learn, connect, and create the strategies that will define retail’s next success stories in Western Canada.
