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OPIA data points to growing use of value-driven promotions in club retail channel

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Brands selling through club retailers are increasingly turning to value-driven promotional strategies instead of traditional discounting as they look to improve sell-through and maintain margins, according to new data released by OPIA.

The New York-based sales promotion agency said its data shows 81 per cent of customers say value-driven promotions influence their purchase decisions, while more than 90 per cent report high satisfaction with the programs. The company said the findings reflect changing expectations in high-performance retail environments, where brands are under pressure to deliver measurable results and predictable sales performance.

“Retailers today are focused on performance and predictability,” said Matt Barrett, account director at OPIA. “Brands are being held to a higher standard, where success is defined by how effectively products move through the channel.”

Matt Barrett
Matt Barrett

The company said brands are increasingly using promotions such as cashback rewards, digital incentives and bundled experiences aimed at increasing perceived value without relying on direct price reductions.

According to the release, programs managed by OPIA have been used by electronics brands including LG Electronics and Sonos in club retail channels.

The company said LG Electronics increased sales of its UltraGear monitors at Costco through a gift-with-purchase promotion tied to streaming subscriptions. The release said the initiative increased conversion rates while maintaining margins.

It also said Sonos used similar value-driven promotional programs across club retail channels, resulting in 93 per cent purchase influence and 87 per cent behaviour change.

“These programs represent a repeatable model,” said Barrett. “Brands are realizing that delivering consumer value—is what drives results.”

The company said it provides end-to-end promotional program execution, including incentive design, global fulfillment, validation, fraud prevention and customer support.

“Promotions are no longer a tactical lever—they are a performance channel,” Barrett added.

OPIA’s Club Channel Program focuses on promotional strategies designed for club retail environments. The company said it operates in more than 40 countries and specializes in performance-driven promotional programs intended to help brands increase sell-through while protecting margins.

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Mario Toneguzzi
Mario Toneguzzi
Mario Toneguzzi, based in Calgary, has more than 40 years experience as a daily newspaper writer, columnist, and editor. He worked for 35 years at the Calgary Herald covering sports, crime, politics, health, faith, city and breaking news, and business. He is the Co-Editor-in-Chief with Retail Insider in addition to working as a freelance writer and consultant in communications and media relations/training. Mario was named as a RETHINK Retail Top Retail Expert in 2024.

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