Many Gen Z shoppers are reshaping checkout expectations by prioritizing privacy, trust and payment choice, creating new opportunities and challenges for Canadian retailers.
Major brands are scaling back Pride sponsorships in Canada as consumers increasingly demand authentic, year-round LGBTQ+ support, according to a new study.
83% of Gen Z Canadians say stores with social or community features make them feel more connected, and more than half (52%) have chosen a retailer specifically for its third-space experience.