Catalyzing Retail’s Next Wave of Excellence: RCC STORE 24 Debuts a Visionary Agenda 

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Brace for impact: RCC STORE 24 is set to shake up the retail world on May 28-29, 2024. 

As Canada’s biggest retail event, RCC STORE 24 merges innovative insights with practical strategies. Hosted by the Retail Council of Canada, the 2024 agenda explores the industry’s most pressing topics, fostering a meeting ground for the brightest minds and influential networking. The event addresses today’s retail challenges and future trends.

The conference will cover a wide range of key themes, including AI applications in retail, sustainability through circular economy practices, global retail perspectives, the future of retail innovation, data privacy in marketing, and mastering adaptive strategies in a rapidly evolving retail landscape.

Highlight sessions and speakers include: 

Tomorrow’s Customer: Strategizing for Growth and Community Engagement – Michèle Boudria, President & CEO, McDonald’s Restaurants of Canada: Explore growth strategies and community engagement insights 

Turning GenAI Magic into Business Impact – Eric Morris, Managing Director and Head of Retail, Google Canada; Boston Consulting Group: Experience the transformative potential of generative AI in retail to enhance efficiency supercharge personalization.

Inspiring Innovation: European Retail Trends for Retailers in Canada – Diana Dimitian, SVP Managing Director South Europe, North Africa, Levi Strausse & Co.: Gain insights from European retail trends to inspire innovation and maintain strong customer connections in Canada.

Sustainable Strategies Achieving Customer Connection – Maya Colombani, Chief Sustainability & Human Rights Officer, L’Oreal Canada; Derrick Emsley, CEO & Founder, Tentree: Discuss the role of circular economy practices in inspiring innovation and strengthening customer connections.

Designing the Future: Insights from IKEA Canada on Adapting to Change – Selwyn Crittendon, CEO and Chief Sustainability Officer, IKEA Canada: Learn about brand evolution in response to constant change, balancing customer needs with commitment to affordability.

People, Culture and Belonging at Sephora Canada – Thomas Haupt, Country General Manager, Sephora Canada: Explore the dynamics of workplace culture and inclusivity in the retail sector.

Transforming Challenges into Your Future Competitive Advantage – Doug Stephens, Founder, Retail Prophet: Navigate the intersection of challenge, innovation, and disruption to build future competitive advantage.

Maximize Marketing Impact with Data – Jan Kestle, President and Founder, Environics Analytics: Discover ethical and effective ways to use data for brand building and sales enhancement.

Creating Exceptional Experiences – Peter Hughes, National Customer Experience Practice Leader, KPMG Canada, and Holt Renfrew: Investigate strategies for creating customer loyalty building experiences both online and in-store.

Closing Keynote with Canadian Tire Corporation CEO Greg Hicks: Gain insights and future perspectives from the leader of one of Canada’s most iconic retail brands.

RCC STORE 24 is an unmissable opportunity. With Early Bird rates offering savings up to $200 UNTIL MARCH 1, 2024 and a 20% discount on group purchases of 5 or more tickets, now is the time to buy tickets. https://storeconference.ca/buy-tickets/  

Join the who is who of retail in Canada at RCC STORE 24 – where retail’s future is both envisioned and brought to life.

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