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Canada’s first ‘Miniso Land’ opens at West Edmonton Mall

Miniso Land grand opening at West Edmonton Mall. Photo: Miniso Canada

Over the weekend, MINISO marked a new chapter in its Canadian expansion with the grand opening of its largest store in the country at West Edmonton Mall. The 12,000 square foot Miniso Land flagship, designed with a distinctive train-themed façade and multiple immersive zones, drew a sizable crowd and, according to the company, set a new Canadian record for first-day sales. The debut underscores MINISO’s global push toward experiential, IP-driven retail and confirms Edmonton as a strategic market for the brand’s next-generation concept.

“This is going to be the biggest store in the country, at least twice the size of our largest existing location, and ten times bigger than a regular MINISO,” said Khalid Aberhouch, CEO of MINISO Canada, in a pre-opening interview. “The experience for customers will be something truly special.”

Shoppers enter through a playful, rail-station motif that sets the tone for a store built around discovery and repeat visits. Inside, the format leans into MINISO’s growing slate of entertainment partnerships with Sanrio, Disney and Harry Potter, alongside the company’s owned IPs, Gift Bear & Friends and YOYO. The selection exceeds 5,000 SKUs, ranging from plush and blind boxes to lifestyle accessories, beauty and novelty snacks.

Miniso Land grand opening at West Edmonton Mall, November 1, 2025. Video by Christopher Lui for Retail Insider

“The store had really good flow and unique zones,” said Christopher Lui, Retail Insider’s Edmonton correspondent, who attended opening day. “There was a beauty zone, a toy zone, an IP collection zone, a souvenirs area and a snacks section. Each section was well spaced and bright, so it could accommodate lots of customers and still feel inviting.”

Lui described the environment as “a candy land for merchandise,” with multiple photo moments and oversized character features that anchor the layout. “You could literally spend hours there,” he said. “They even sell specialty snacks, including ice cream, that you do not find in many other places.”

Miniso Land at West Edmonton Mall. Photo: Christopher Lui

The Miniso Land model arrives in Canada

While the exterior signage simply reads MINISO, the Edmonton flagship is the first Canadian execution of the brand’s large-format Miniso Land model. The format has been piloted in Asia and Europe, and it emphasizes a much wider assortment of IP merchandise than the company’s smaller shops. The scale enables full worlds for each franchise rather than a single feature table.

“In a store like this we can expand into a much greater variety of IP blind boxes and licensed collections,” Aberhouch explained. “Customers will find choices here that they simply cannot see in a regular store. We set up eight to ten tables at the entrance dedicated to different IPs, and themed wall sections extend the storytelling throughout the space.”

Aberhouch added that the design budget reflects the ambition. “Just the design and materials will cost around one million dollars. It is a huge commitment, but our research shows it is worth it,” he said. Fixtures are engineered for frequent refreshes, which means the visual presentation will change several times a year so that local shoppers always encounter something new.

Miniso Land at West Edmonton Mall. Photo: Christopher Lui

Opening-day energy, record results and a family-friendly appeal

MINISO leaned into spectacle for the launch. The brand’s character troupe Gift Bear & Friends made its Canadian debut with a performance that drew enthusiastic fans, and early shoppers shared the floor with hundreds of families and collectors. The company reported that opening-day sales at MINISO West Edmonton Mall set a national record for first-day performance, a data point that aligns with the centre’s robust footfall and the brand’s pop-culture strategy.

Retail Insider’s Christopher Lui said the mix clearly speaks to both dedicated collectors and casual browsers. “If you are into Sanrio or Disney, you will find deep collections,” he said. “Blind boxes are a big part of the appeal. Some run to forty or fifty dollars, and collectors come back for new releases or to complete a set. The staff also mentioned timed drops around film launches, so the assortment feels timely and connected to pop culture.”

He added that the location, overlooking the Ice Palace on Level One, provides natural visibility and traffic. “It has a big entrance and a huge character feature right in the heart of the store that draws people in. You can see it clearly from the second level, which helps with discovery and repeat visits.”

Ice cream and sweets at Miniso Land at West Edmonton Mall. Video by Christopher Lui for Retail Insider

Why West Edmonton Mall, and why now

For Aberhouch, the site choice was straightforward. “West Edmonton Mall is one of the best in Canada,” he said. “It is not easy to find a landlord who can provide ten to twelve thousand square feet in a prime location, and we wanted incredible traffic and visibility. The Ice Palace location is perfect.”

The timing also matters. Opening in early November gives the store a critical runway into the holiday season when categories like plush, collectibles and novelty accessories build momentum. The team anticipates a staffing ramp of at least 40 associates during peak periods, with 15 to 20 on the sales floor daily to manage traffic, restocking and customer service.

The store’s five primary zones, as described by Lui, are designed to optimize that traffic. Shoppers move from a high-impact IP entrance into toys and beauty, then toward snacks and a localized souvenirs area. The layout intentionally supports longer dwell times through browsing prompts, photo backdrops and a claw machine area that adds a game-like layer to the visit.

Miniso Land at West Edmonton Mall. Photo: Miniso Canada

From variety shop to IP powerhouse

MINISO entered Canada in 2017 with a value-meets-design proposition focused on private-label essentials and giftable novelties. In recent years, the brand has evolved into an IP-led lifestyle retailer, increasingly defined by collaborations with major entertainment franchises. The MINISO West Edmonton Mall flagship illustrates that pivot at scale, creating a self-contained world where licensed storytelling is the primary driver of discovery and purchase.

“These kinds of stores let us present multiple character worlds side by side, each with its own décor and atmosphere,” Aberhouch said. “We want customers to be able to walk from one world to another in a single visit.”

The model appears to be resonating. The company says it has seen outsized results from high-traffic locations and from pop-ups that tested deeper IP assortments. “We opened a very successful store at Union Station and piloted a pop-up in Toronto that performed ten times above expectations,” Aberhouch said. “So far, so good. We believe West Edmonton Mall will be another strong proof point.”

Miniso Land at West Edmonton Mall. Photo: Miniso Canada

Assortment depth and the blind box economy

The flagship’s assortment strategy leans heavily on collectibles and plush, with regular drops that sync to global entertainment calendars. Lui said customers were already asking about upcoming film tie-ins. “Staff mentioned Zootopia as an example of a collection that would coincide with a release,” he said. “That sense of anticipation encourages return visits because there is always something new incoming.”

Blind boxes, a category in which shoppers purchase sealed packages to reveal a character at random, add a gamified element to the experience. The chase for rarer figures fuels repeat purchases, and the Edmonton store’s deeper assortments provide multiple series to collect. “Collectors will absolutely come back,” Lui said. “The prices vary and some sets are rare, so people work to complete them.”

Miniso Land at West Edmonton Mall. Photo: Miniso Canada

Local flavour, national reach

The store incorporates cues to Edmonton and to Canada more broadly, from themed décor at the entrance to a curated souvenirs area that targets locals and tourists. The goal is to anchor a global brand in a regional context while keeping the product engine global and fast-moving.

“We want to include everything, not only products that come from Asia,” Aberhouch said. “We are collaborating with local players in Canada and with partners in the United States, Korea, Japan and Europe. The idea is a wider variety that can attract every single person who walks in.”

That inclusivity extends to demographics. Historically, MINISO’s Canadian traffic has skewed young, with the twelve-to-thirty-five segment representing the vast majority of customers. Aberhouch said the team is broadening the mix so that families and older shoppers find more to explore. “We want the very young and the very old to enjoy the store as much as the core fan,” he said. “So far the results have been very positive.”

Miniso Land at West Edmonton Mall. Photo: Miniso Canada

Supply chain and scale

Behind the scenes, MINISO is building infrastructure to support growth. The company plans to surpass 100 Canadian stores by the end of 2025 and continues to evaluate new locations in British Columbia, Alberta, Ontario and Quebec, with additional sites under consideration in other provinces. To reduce replenishment times, MINISO is investing in a second warehouse in British Columbia to complement its Greater Toronto Area facility, a move that should improve delivery speed to Western Canada and enable tighter coordination for new releases.

“The more you open, the more efficiently you can divide costs and accelerate logistics,” Aberhouch said. “We want BC stores to receive hot items within a day or two rather than waiting weeks.”

Although the brand has historically operated a mix of corporate-owned and franchised stores in Canada, Aberhouch emphasized that future growth will focus on directly operated locations in order to maintain consistent execution and customer service. He credited his Canadian team with building the foundation for that expansion. “I am very proud of our people in Canada,” he said. “They are hardworking and engaged across every department, from operations and merchandising to marketing and logistics.”

Miniso Land at West Edmonton Mall. Photo: Christopher Lui

West Edmonton Mall as an innovation stage

For West Edmonton Mall, the opening adds another high-profile experiential retailer to an ecosystem that blends shopping with entertainment. The centre reports over 30 million visits annually and houses more than 800 shops alongside attractions that range from skating and aquatic experiences to themed hotels. MINISO’s entrance near the Ice Palace positions the store in a natural flow of family traffic, and its visibility from the upper level helps with wayfinding and casual discovery.

Lui expects the location to benefit further once the area’s transit projects advance. “When the LRT opens, the bus terminal and transit terminal are expected to shift back to that entrance,” he said. “That will concentrate flow near MINISO, which should be a long-term positive.”

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Shopify reports revenue surge in Q3

Shopify. Photo: smithandandersen.com

Shopify Inc. announced Tuesday financial results for the quarter ended September 30, 2025, achieving 32% revenue growth and 18% free cash flow margin, marking nine consecutive quarters of double-digit free cash flow margins. 

Harley  Finkelstein
Harley  Finkelstein

“We build. We ship. We grow. That’s the model, and it’s running at full speed. From entrepreneurs making their very first sale on Shopify every 26 seconds, to global icons like Estée Lauder, we’re powering growth across the full spectrum of commerce. That scale fuels relentless momentum: GMV up 32%, revenue up 32%, free cash flow margin at 18%. Retail’s busiest season is here, and, as always, Shopify merchants are built for it,” said Harley Finkelstein, President of Shopify.

Jeff Hoffmeister
Jeff Hoffmeister

“Our third quarter results show what’s possible when merchant ambition and success meet Shopify’s disciplined execution,” said Jeff Hoffmeister, Chief Financial Officer of Shopify. “We’re not just growing—we’re delivering consistent growth and profitability, quarter after quarter. Q3 was a standout quarter with revenue growth and free cash flow margins both surpassing our robust Q2 performance.” 

For the fourth quarter of 2025, Shopify said it expects: 

  • Revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis; 
  • Gross profit dollars to grow at a low-to-mid-twenties percentage rate on a year-over-year basis; 
  • Operating expense as a percentage of revenue to be 30% to 31%; 
  • Stock-based compensation to be $130 million; and 
  • Free cash flow margin to be slightly above Q3 2025. 

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Scale Foods unveils new $95-million flagship facility in Vaughan

Rajay Shah, President, (left) and Sujay Shah, CEO of Scale Foods
Rajay Shah, President, (left) and Sujay Shah, CEO of Scale Foods

Shashi Foods Group, one of North America’s key players in spice, grain, and cereal manufacturing, has unveiled a new $95-million flagship processing facility in Vaughan, Ontario, and officially rebranded as Scale Foods. 

This unites its portfolio of companies, including Shashi Foods, Smile Natural Foods, and New York Spice, under a single, industry-leading banner.

With this rebrand and major investment, Scale Foods is raising the bar for end-to-end manufacturing, quality, and innovation across North America’s food supply chain. Family-owned since 2006, Scale Foods is now positioned as a one-stop, vertically integrated supplier for the continent’s most trusted food and retail brands. From spices, herbs, and seasonings to breakfast cereals, granola, muesli, and oatmeal, the company delivers purity and consistency across every aisle, explained the company.

Sujay Shah
Sujay Shah

“Scale Foods is the result of hard work and relentless drive, not just to grow, but to do business the right way,” said Sujay Shah, CEO of Scale Foods. “This new state-of-the-art production facility and headquarters represents the next chapter of growth. We’re proud to offer unmatched product purity, reliability, and global reach, all rooted in the values we’ve held for nearly twenty years.”

Shah has been recognized as an EY Entrepreneur of the Year finalist and Indo-Canada Chamber of Commerce Entrepreneur of the Year, while driving the company’s growth into a vertically integrated North American leader in spices, grains, and cereals.

The company said the rebrand comes with the launch of the $95-million, state-of-the-art production facility in Vaughan, Ontario, employing more than 150 people and “pushing the boundaries of what food manufacturing looks like in North America. It’s the only true end-to-end site of its kind, importing raw ingredients from 40+ countries worldwide and handling everything in-house: steam-sterilizing, milling, grinding, blending, baking, and packaging across industrial, foodservice, and retail formats. This allows unmatched control, consistency, and purity at every stage of the supply chain.”

“The rebrand unites the group’s brands and divisions under one bold identity, giving partners and customers more value, clearer alignment, and stronger trust. And Scale Foods isn’t stopping there; the company is gearing up to roll out new consumer-facing brands in the year ahead.”

“We’ve always believed in building for the long term,” added Shah. “Uniting under the Scale Foods name allows us to step out from behind the scenes and share our story with the world, while staying true to the values that got us here.”

The company was founded in 2006.

“The rebrand was about unifying everything we’ve built over nearly two decades. We had multiple divisions, Shashi Foods, Smile Natural Foods, and New York Spice, all operating successfully, but under different names. It was time to bring them together under one cohesive brand that truly represents who we are today: a vertically integrated, North American leader in spices, grains, and cereals,” said Shah.

“Scale Foods reflects our growth and our philosophy. “Scale” isn’t just about size; it’s about balance, precision, and progress. It’s a statement that we’re built for the future, ready to keep raising the bar for purity, transparency, and innovation across the food supply chain.

Shah said vertical integration has been at the core of the company’s success. 

“We wanted to own every step, from importing to steam sterilizing, milling, blending, baking, and packaging, because it gives us control over purity, quality, and consistency. In an industry where most companies outsource at least one part of their process, that control is rare,” he said.

“By investing in this structure, we eliminate risk, improve traceability, and deliver unmatched freshness to our customers. It’s also how we future-proof the business. Supply chains have become unpredictable globally, so being vertically integrated allows us to stay agile and reliable no matter what’s happening in the world.”

Remaining family-funded has given the company the freedom to grow at its own pace and stay true to its values. 

“We’re not solely driven by quarterly targets or short-term gains; we’re thinking in decades,” noted Shah.

“That independence has allowed us to reinvest heavily into our people, our technology, and our facility. It also means every decision we make comes from a place of integrity and long-term vision, not external pressure. We’ve built this company on trust and relationships, and being privately owned lets us protect that foundation.”

Photo: Scale Foods
Photo: Scale Foods

He said the facility is both a milestone for the company and a signal of what’s possible for Canadian manufacturing. 

“At a time when many companies are moving production offshore, we’re doing the opposite. We’ve invested locally because we believe in Canada’s potential to lead in food innovation and quality,” he shared.

“Our Vaughan headquarters is one of the most advanced facilities of its kind in North America. We’ve created hundreds of skilled jobs and are continuing to grow to 200+, strengthening our regional supply chain, and setting a new benchmark for transparency and capability in the Canadian food sector.

“At Scale Foods, we view growth through the lens of performance, partnership, and purpose. Our reputation has been built on relationships grounded in respect, consistency, and shared standards. In a market that prizes authenticity and sustainability, we remain focused on what endures: precision, integrity, and excellence in everything we do.”

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Foodservice sector added nearly 24,000 jobs since start of the year: Restaurants Canada

Pet Valu reports revenue and net income growth in Q3

Source- Pet Valu
Source- Pet Valu

Pet Valu Holdings Ltd., the leading Canadian specialty retailer of pet food and pet-related supplies, announced Tuesday its financial results for the third quarter ended September 27, 2025, indicating growth in sales, revenue and net income.

Greg Ramier
Greg Ramier

“We delivered another quarter of responsible growth in Q3, highlighted by further share gains, continued same-store transaction growth and leverage on our supply chain investments,” said Greg Ramier, Chief Executive Officer of Pet Valu. “I am incredibly thankful for our people, whose dedication to serving our customers creates a meaningful point of difference in today’s environment.

“Our stores and digital channel are well set as we head into the holiday season, supported by a robust commercial plan that will thrill pet parents, while providing everyday value they can count on.

“With a great team, strong assets, and a clear strategy, Pet Valu is well positioned to deliver memorable moments and trusted expertise to devoted pet lovers, while driving long-term growth and value for all our stakeholders.”

Third Quarter Highlights

  • System-wide sales were $373.9 million, an increase of 4.4% versus Q3 2024. Same-store sales growth was 2.3%.
  • Revenue was $289.5 million, up 4.9% versus Q3 2024.
  • Adjusted EBITDA was $63.6 million, down 1.5% versus Q3 2024, representing 22.0% of revenue. Operating income was $41.9 million, up 3.9% versus Q3 2024.
  • Net income was $24.9 million, up 7.4% versus Q3 2024.
  • Adjusted Net Income was $27.6 million or $0.40 per diluted share, compared to $29.9 million or $0.41 per diluted share, respectively, in Q3 2024.
  • Opened 16 new stores and ended the quarter with 849 stores across the network.
  • Free cash flow was $24.7 million, compared to $30.8 million in Q3 2024.
  • Officially opened the new Calgary distribution centre.
  • Subsequent to Q3 2025, the Board of Directors of the Company declared a dividend of $0.12 per common share.

The company said it expects revenue between $1.175 and $1.185 billion, Adjusted EBITDA between $257 and $260 million, Adjusted Net Income per Diluted Share between $1.63 and $1.66 and Net Capital Expenditures of approximately $45 million in 2025.

Pet Valu is Canada’s leading retailer of pet food and pet-related supplies with over 800 corporate-owned or franchised locations across the country. It is headquartered in Markham, Ontario and has distribution centres in Brampton, Ontario, Surrey, British Columbia and Calgary, Alberta.

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Arts and culture sector contributes $131 billion to Canada’s economy

Photo: Massey Hall
Photo: Massey Hall

Canada’s arts and culture sector contributed $65 billion in direct GDP to the Canadian economy in 2024, growing faster and supporting more jobs per dollar than other key sectors like oil and gas, manufacturing or agriculture. These findings come from Artworks: The Economic and Social Dividends from Canada’s Arts and Culture Sector, a new report conducted by the Canadian Chamber of Commerce’s Business Data Lab.  

The $65 billion is the direct GDP from the industry. The full GDP impact from direct, indirect, induced channels is $131 billion. This is the total impact which includes the arts and culture supply chain and spending from the employees throughout the supply chain.

The research, commissioned by Business / Arts in partnership with the Canada Council for the Arts, demonstrates that Canada’s creative industries contribute not only to social cohesion, community and Canadians’ sense of meaning and purpose, but drive measurable economic growth and regional development.  

Aubrey Reeves
Aubrey Reeves

“The arts and culture sector enriches every aspect of Canadian life. It fuels economic growth, attracts talent, fosters belonging, and strengthens our communities,” said Aubrey Reeves, President and CEO of Business / Arts. “With the release of the Artworks report, we are demonstrating culture’s measurable impacts and making a clear, evidence-based case for continued investment in the creative economy that keeps Canada competitive and connected.” 

Over the past three years, GDP stemming from the arts and culture sector has grown almost 8%, outpacing Canada’s overall economic growth of 4%. Meanwhile, Canadian international trade in cultural goods and services reached an all-time high in 2022, with $25 billion sold to foreign customers. Cultural exports have doubled since 2011, with top categories including visual and applied arts, audiovisual and interactive media, and written and published works, said the Chamber.

Key economic impact findings: 

  • The arts and culture sector supports 13 jobs for every million in output, which is more than oil and gas, manufacturing, or agriculture. 
  • Since 2011, the sector has outpaced growth in key industries including oil and gas, wholesale trade, retail trade, construction, and manufacturing. 
  • Economic impact is highest in Ontario, Quebec and British Columbia, supporting hundreds of thousands of jobs and over $100 billion in GDP. 
  • The sector generates an estimated $17 billion in federal and provincial tax revenue. 

Despite these exceptional economic returns, funding challenges threaten the sector’s continued growth. With typical arts organizations relying on equal parts government grants, earned revenue and private donations, declining support from public and private sources creates significant pressure. The federal government’s allocation to arts, culture and heritage is declining as a share of total federal spending, while Canadian private contributions lag at 0.8% of income — below both North American (0.94%) and global (1.04%) averages, according to a news release.

Andrew DiCapua
Andrew DiCapua

“The arts and culture sector generates $29 in economic activity for every dollar in federal investment— that’s an extraordinary return in addition to the social benefits that the sector generates,” says Andrew DiCapua, Principal Economist at the Canadian Chamber of Commerce. “Yet we’re seeing concerning trends in both public and private funding. If we want to maintain Canada’s cultural competitiveness and harness this sector’s full economic potential, we need sustained, strategic investment.” 

The report also reveals significant social benefits, with higher per-capita arts grants generally associated with increased community sense of meaning and purpose. The arts build social cohesion, support newcomer integration, increase employability and improve skills development while positively impacting residential and property sectors. 

With cultural exports at record highs and economic returns outpacing traditional industries, strategic investment in Canada’s arts and culture sector represents both an economic opportunity and a cultural imperative for maintaining Canada’s global competitiveness, say officials.

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Monos and Brooklyn Coachworks Reveal Arles Blue Collaboration

Image: Monos

Canadian travel and lifestyle brand Monos has unveiled a striking new collaboration with Brooklyn Coachworks, the New York-based automotive studio renowned for restoring vintage Land Rover Defenders. The partnership has produced a one-of-a-kind Land Rover Defender 90 finished in Arles Blue alongside a coordinated Arles Blue Collection of premium Monos luggage.

To mark the launch, Monos has opened a North America-wide contest offering one winner the restored Defender, airfare and accommodations for a two-night stay in New York City, and a complete set of matching luggage. The campaign generated overwhelming interest, drawing more than 166,000 entries on the first day and surpassing 1.2 million entries to date from Canada and the United States.

The Monos Arles Blue Collection and custom Defender represent a meeting of two design philosophies. Brooklyn Coachworks’ custom-built Defender features a natural black mohair canvas soft top, saddle tan Italian leather interior, and a restored TD5 engine paired with a five-speed manual transmission. Every element of the vehicle has been rebuilt or refinished by hand, with Monos detailing integrated throughout, including embroidered seats, engraved metal plates, and custom trim elements that give the off-road classic a distinctive modern identity.

The Defender’s deep Arles Blue paint finish, a nod to the French town of Arles, extends to Monos’ accompanying luggage collection. Each suitcase echoes the vehicle’s tone and craftsmanship, with vegan leather accents, saddle tan interiors, and a high-gloss finish that mirrors the Defender’s refined exterior.

The Arles Blue Collection Launches in Canada and the U.S.

To coincide with the collaboration, Monos introduced its new Arles Blue Collection, a limited-edition lineup of luggage designed in the same colour palette as the custom Defender. The release includes six sizes from the brand’s Classic series, from carry-ons to full-sized checked luggage, as well as coordinated packing cube sets.

Each piece in the Monos Arles Blue Collection is constructed from aerospace-grade polycarbonate made with partially recycled materials. The suitcases feature TSA-accepted combination locks, whisper-quiet 360-degree wheels, and an anti-microbial lining made from 100% recycled polyester.

The collection officially launched on September 15, 2025, and is available exclusively through Monos’ online store and at the brand’s retail locations in Toronto and Vancouver. Prices range from $335 CAD for the Carry-On to $475 CAD for the Check-In Large.

Image: Monos

From Vancouver to the World: Monos’ Rapid Growth

Founded in 2018 in Vancouver by Victor Tam, Hubert Chan, and Daniel Shin, Monos has quickly become one of Canada’s most successful global lifestyle brands. The company was built around the Japanese concept of mono no aware, meaning “the beauty of transient moments,” and this philosophy has shaped its focus on intentional design and mindful travel.

Monos’ founders set out to create a line of travel goods that emphasize durability, sustainability, and timeless design rather than trend-driven aesthetics. Its luggage collections are made with German Makrolon polycarbonate, recycled fabrics, and high-performance components, supported by a lifetime warranty and a 100-day trial for all customers.

The company’s growth has been extraordinary. After launching online as a direct-to-consumer business, Monos expanded into the U.S. market, now accounting for about 75% of total revenue, and achieved $150 million in sales in 2024, a dramatic rise from just $8 million in 2020.

Monos store on Ossington Avenue in Toronto. Photo: Ste Marie Studio

Expanding Retail Presence in Canada and the U.S.

Monos began its move into physical retail in 2022, opening its first store in Vancouver. A Toronto boutique followed in June 2024, located at 111 Ossington Avenue in the city’s Little Portugal neighborhood. Designed as a creative and experiential hub, the store has served as a testing ground for future retail concepts focused on community engagement and design immersion.

In 2025, Monos accelerated its U.S. retail expansion with store openings on Newbury Street in Boston and Abbot Kinney Boulevard in Los Angeles, both among the most recognizable lifestyle retail districts in North America. Additional stores are opening in Chicago’s Fulton Market, New York City, and Washington, D.C. by the end of the year.

The Chicago store, at 2,800 square feet, introduces a new in-store concept called “Postcard” — a hospitality-driven space offering locally curated snacks, beverages, and cultural programming. The initiative signals Monos’ intent to redefine traditional retail by merging commerce, community, and experience under one roof.

Looking ahead, Monos plans to open eight U.S. stores by the end of 2025 and aims to reach 40 locations worldwide by 2030. 

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NIQ analysis of holiday spending patterns in Canada

Photo: Any Lane
Photo: Any Lane

NielsenIQ, a leading consumer intelligence company, has released new insights into Canadian consumer sentiment and spending patterns heading into the holiday season. 

Based on NIQ’s most recent inflation analysis, consumer surveys and Consumer Outlook: Guide to 2026 report, Canadians are demonstrating resilience to economic pressures and uncertainty by adapting how and where they spend, prioritizing savings, promotions, and practicality over patriotic purchasing alone.

Mike Ljubicic
Mike Ljubicic

“As the holidays approach, Canadians are redefining what celebration looks like, choosing smarter spending over splurging and supporting local brands when it aligns with value,” said Mike Ljubicic, Managing Director, Canada, NielsenIQ. 

“Retailer success will come from making products easy to find, affordable, and meaningful to consumers’ everyday lives.”

The survey found that Canadians are feeling financial strain but showing resilience with smarter spending and greater focus on relevance, not excess:

  • Fast-moving consumer goods (FMCG) inflation shifted between 2.1% – 3.1% from December 2024 to August 2025;
  • Smaller brands drive 38% of absolute dollar growth in FMCG;
  • Consumer confidence rose to 60.3 points in September, yet 36% feel financially worse off. Rather than halting spending, shoppers are cautiously spending;
  • 49% will stock up on sale items, while 42% report only having money for essentials.

Canadian shoppers are still loyal to homegrown products but are more open to global alternatives that deliver affordability, added the report:

  • “Canadian Loyalists” dropped to 14% (–3 points from early 2025);
  • Avoidance of U.S. brands fell 7 points, now at 30%;
  •  “Made in Canada” goods still outperform U.S. products (+5.3% vs. –7.9% respectively year to date, Sept 2025), but the gap is narrowing;
  • Retailers are balancing national origin with affordability, expanding private labels and discount options.
Photo: Leeloo The First
Photo: Leeloo The First

NIQ said Canadian retailers are rethinking their playbooks to meet consumers where they are, prioritizing value, convenience, and relevance over tradition.

  • More than 100 new discount stores have opened in the past two years, appealing to consumers’ need for value.
  • Smaller, agile brands drive 38% of FMCG dollar growth.
  • Consumers increasingly reward brands that deliver niche appeal and sustainability without sacrificing price.
  • Online FMCG sales exceed 10%, up 5 points in two years, as retailers invest in digital tools that simplify the path to purchase and save time.

NIQ’s Made in Canada report series and related insights can be accessed here and here.

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Phillys launches new concept in Calgary

Photo: Phillys
Photo: Phillys

Phillys, a brand-new quick-service restaurant (QSR) concept, has launched in Calgary, bringing gourmet sandwiches, Philly cheesesteaks, specialty hot dogs, and rice bowls to the city — all inspired by the street food culture of North America.

The first location is open at 5475 Falsbridge Dr NE, featuring a 1,300-square-foot space that’s bright, modern, and designed for speed and satisfaction, said the company.

“Phillys blends high-quality ingredients with bold, creative flavours — offering guests something familiar yet exciting,” said Julian Carreto, Operations Lead for Phillys. 

Our goal is to make great food fast, without compromise. From our gourmet hot dogs and hearty grinders to our fresh, customizable rice bowls, there’s truly something for everyone.”

Photo: Phillys
Photo: Phillys

The first franchise is owned and operated by Harpreet Dhaliwal, who brings a decade of restaurant experience and a strong focus on quality and customer service.

“Phillys stood out to me because it hits that perfect balance between fast, fresh, and flavourful,” said Dhaliwal. “It’s the kind of place people can visit for a quick lunch or a relaxed family dinner and always leave satisfied. I’m proud to introduce this exciting new Calgary-born brand to our community.”

Phillys will host its official Grand Opening on Saturday, November 8, celebrating with a Free Classic Hot Dog for the first 100 guests through the doors.

“Backed by a seasoned leadership team with deep roots in Canada’s restaurant industry, Phillys combines decades of operational expertise with a shared passion for food, innovation, and community,” said the company.

Photo: Phillys
Photo: Phillys

Carreto has more than 25 years experience across various food service concepts.

“Created to fill a growing gap in the quick-service market, the brand delivers fresh, high-quality comfort food that’s both approachable and elevated. Its vision is to build a proudly Canadian company that supports local industry, creates meaningful jobs, and offers a flavour-forward dining experience worth sharing.”

Phillys said the menu was designed to offer variety and flexibility without overcomplicating the kitchen — a balance that makes the concept both crave-worthy and scalable.

  • Gourmet Hot Dogs transform a street-food staple into something special, with premium toppings and international influences.
  • Rice Bowls provide a healthier, customizable base ideal for vegetarians, vegans, and gluten-free guests.
  • Grinders (Subs) round out the menu with hearty, made-to-order sandwiches stacked with flavour and freshness.
Photo: Phillys
Photo: Phillys

“With franchising already in development, including a second location secured in Airdrie, Phillys aims to become one of Canada’s next major names in the QSR category. The brand’s model is built for flexibility and efficiency, offering franchisees a compact footprint and a menu that balances creativity with operational ease and broad consumer appeal — from quick lunch breaks to late-night cravings,” it said.“The timing is ideal: Canada’s quick-service restaurant market continues to see strong growth, driven by demand for convenience and quality — a space where Phillys sees a major opportunity to lead.”

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AI momentum belongs to small businesses: OutreachX Analysis

Photo: OutreachX
Photo: OutreachX

By OutreachX

What was a multi-year AI gap is now approximately a one-year difference. This surge is accelerated by accessible AI platforms and their structural advantage: fewer approval layers and faster decision-making. More importantly, in specific use cases like marketing automation, they’re deploying AI at rates that rival large enterprises, a reversal of the typical enterprise technology adoption pattern.

According to a Thryv survey, U.S. SMB AI usage more than doubled from 39% in 2024 to 55% in 2025, a 41% year-over-year increase. A McKinsey report shows globally 78% of companies now use AI in at least one function, with companies with 10-100 employees moving from 47% to 68% adoption in one year, indicating that SMBs are approaching enterprise adoption levels faster than previous technology waves predicted.

Where SMBs Deploy AI

The functional distribution of AI use differs sharply between small businesses and large enterprises. Among firms already using AI, SMBs show leadership in almost half of the 17 tracked use cases, with marketing automation especially common among small businesses.

AI Deployment Plans: 

  • 77% of SMBs think AI for marketing and customer engagement would have a great impact
  • 84% SMBs are willing to automate marketing content creation
  • 59% are open to automating customer service using AI

By comparison, large enterprises deploy AI primarily for IT process automation (33%) and security or threat detection (26%). The data suggests not that SMBs lead across substantial use cases, but that they concentrate deployment in customer-facing functions while enterprises prioritize infrastructure and security.

Measurable Returns

Small businesses report productivity and revenue gains that justify their AI investments

  • 91% SMBs report revenue boosts from AI
  • 87% say it helps them scale operations
  • 86% see improved margins
  • Small businesses are saving 20+ hours, $500-$2,000 in cost savings monthly.

51% of SMBs that adopted generative AI reported revenue increases of 10% or more, indicating substantial returns for businesses that move beyond experimentation to systematic implementation.

Anirudh Agarwal
Anirudh Agarwal

“What sets successful SMBs apart is how quickly they translate AI from concept to daily utility. The ones integrating it into routine operations are not just saving time, they’re creating measurable, repeatable performance gains that strengthen long-term competitiveness,” noted Anirudh Agarwal, CEO, OutreachX. 

Workforce Impact Favors Expansion

Contrary to widespread concern about AI-driven job losses, small businesses using AI report net positive workforce effects.

  • 34% of AI-using entrepreneurs upskilled existing employees
  • 82% of AI-using small businesses increased their workforce in the past year
  • Job posts from SMBs seeking AI expertise rose 44% between January and July 2025

The pattern suggests AI functions as a capacity multiplier rather than workforce replacement, at least in the current adoption phase. Small businesses appear to be using AI to handle increased workload rather than to eliminate positions.

Photo: OutreachX
Photo: OutreachX

The Training Problem Affects Everyone

Training gaps:

  • 95% of SMB decision makers say they need more AI training, though 72% describe themselves as AI experts
  • 90% of SMB employees who received AI training reported better performance

Companies adopting AI continue to lag in employee training and upskilling, creating a vulnerability that affects organizations of all sizes. For SMBs, this is the execution gap that decides who turns AI into repeatable gains: the businesses that formalize lightweight, role-based training and certify a handful of “power users” will convert early experiments into durable, margin-positive workflows. In other words, close the skills gap, and the small-team advantage compounds.

From Catch-Up to Competitive Edge

Whether the one-year gap continues to close, stabilizes, or widens depends on factors that remain in flux: enterprise acceleration of AI investment, SMB access to increasingly sophisticated tools, and which segment addresses the training deficit first. What the current data establishes is that small businesses are adopting AI faster than conventional technology diffusion models predicted, and concentrating that adoption in the functions most directly tied to revenue generation. In AI, speed beats scale, and right now, small businesses are winning because they’re moving first.

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