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Relevé Opens 2nd Boutique in Toronto’s Upscale Summerhill

Relevé at 1 Rowanwood Avenue West in Toronto. Photo: Stephani Buchman Photography

Toronto-based activewear and loungewear boutique Relevé has opened its second location in the city, choosing the affluent Summerhill neighbourhood as the site for its expansion. The new boutique at 1 Rowanwood Avenue W. brings the brand’s distinctive blend of high-end, comfort-driven fashion to one of Toronto’s most exclusive enclaves, joining a growing cluster of upscale retailers and restaurants catering to the city’s elite.

Gillian Medina, founder of Relevé

“Summerhill has a very strong appreciation for fashion and wellness, so it was a perfect fit for our store,” said Gillian Medina, founder of Relevé, in an interview with Retail Insider. Medina, a former dancer and mother of two, launched Relevé in 2021 during the height of the pandemic, seeing an opportunity in the growing demand for elevated, wellness-focused clothing.

The brand name itself—“Relevé,” a French ballet term meaning “to rise”—pays homage to Medina’s background in dance. The boutique’s merchandise and design philosophy reflect that ethos, focusing on functional yet fashion-forward clothing that seamlessly transitions from workouts to daily life.

Relevé at 1 Rowanwood Avenue West in Toronto. Photo: Stephani Buchman Photography

Serene Design, Thoughtful Curation

The new 1 Rowanwood Avenue location was designed in collaboration with interior designer Shirley Meisels of Mhouse, who also created Relevé’s flagship store in Leaside. The boutique, though compact, is intentionally serene and airy.

“It’s a very small store, but it feels open and calming. People walk in and immediately comment on how beautiful it is,” said Medina. “We trusted Shirley completely—she knows what I like, and she did a perfect job again.”

Previously a darker space, the store has been transformed into a tranquil environment with soft tones and open sightlines. Its inviting atmosphere aligns with the Relevé brand, which emphasizes well-being, comfort, and quiet luxury.

Relevé at 1 Rowanwood Avenue West in Toronto. Photo: Stephani Buchman Photography

Merchandise That Moves With You

Relevé’s Summerhill location carries a similar assortment to its original Leaside boutique at 1727 Bayview Avenue. According to Medina, the curated product mix has translated well between neighbourhoods, attracting a loyal clientele in both locations.

“We’re offering pieces that are high quality, functional, and stylish. The same things that work in Leaside are working here too,” she said.

The boutique features a range of activewear and loungewear brands known for both performance and fashion sensibility. Labels include Alo, Aviator Nation, P.E. Nation, Beyond Yoga, The Upside, APL, Splits59, On Running, Year of Ours, and Vitamin A—many of which use sustainable or recycled fabrics. The store also carries resort wear to meet the evolving travel needs of its clientele.

“Our clients are constantly travelling, so the demand for resort wear isn’t just seasonal anymore,” Medina explained. “We’re definitely leaning into that.”

Relevé at 1 Rowanwood Avenue West in Toronto. Photo: Stephani Buchman Photography

A Rapidly Changing Area

Summerhill is one of Toronto’s wealthiest neighbourhoods, bordered by other affluent areas such as Rosedale and Forest Hill. The immediate vicinity is seeing significant luxury residential development, including ultra-luxury condominiums like One Roxborough West, where seven full-floor units recently sold for between $16.5 million and $18 million. The nearby 1140 Yonge Street development will add 66 of Toronto’s most expensive condominium residences.

This elevated residential context has fuelled a demand for boutique retail experiences, especially those with a personal touch.

“There’s a strong sense of fashion in this area,” said Medina. “The people who shop here also support the other independent shops nearby. It’s a fashionable community, and they value what we bring.”

Seven full-floor units recently sold for between $16.5 million and $18 million at One Roxborough West. The building will be built a block south of Relevé.
Rendering of the ultra-luxury 1140 Yonge Street, which will be built close to Relevé’s new store. Photo: 1140yonge.com

Building a Brand During a Pandemic

Medina’s journey with Relevé began in March 2021, a bold move considering the uncertain retail environment at the time. But the timing turned out to be right.

“There was this surging demand for stylish, comfortable activewear as people prioritized wellness,” she recalled. “A lot of others were hesitant to start something new during the pandemic, but I saw it as an opportunity.”

Opening during a period of upheaval meant Relevé was able to tap into a market hungry for quality and comfort—and that appreciation has only grown.

Relevé at 1 Rowanwood Avenue West in Toronto. Photo: Stephani Buchman Photography

Local Appeal with National Reach

While the boutiques serve local clientele in Leaside and Summerhill, Relevé also ships across Canada and into the U.S. Its online platform has helped the brand build a following in major Canadian cities like Vancouver, Ottawa, and Montreal.

“We see a lot of orders from across Canada. Vancouver is especially strong,” said Medina. “It’s nice to know that the brand resonates in other markets.”

Despite online interest from other provinces, Medina said expansion outside of the Greater Toronto Area isn’t immediately in the cards.

“There’s a lot of opportunity here in the GTA. Having two stores close together makes operations more manageable—especially with young kids,” she laughed. “I don’t think I could handle commuting back and forth to the West Coast!”

Relevé at 1 Rowanwood Avenue West in Toronto. Photo: Stephani Buchman Photography

Prioritizing Personalization and Service

One of Relevé’s key differentiators is its focus on customer service. Medina credits the store’s success not just to its curated product selection, but also to its emphasis on creating a warm, welcoming environment for shoppers.

“We really do help women feel their best—comfortable, confident, and stylish. Our customer care is part of the reason we’ve grown,” she said.

As large department stores struggle to maintain relevance, boutique brands like Relevé are gaining traction by offering curated experiences and deeper client relationships.

“People don’t want to feel anonymous. They want to be remembered, and they want that personal connection,” Medina said.

Relevé at 1 Rowanwood Avenue West in Toronto. Photo: Stephani Buchman Photography

Looking Ahead: Growth With Intention

Relevé’s second location comes at a time when many small businesses are still struggling with pandemic aftershocks, rising costs, and changing consumer habits. Medina acknowledges the challenges, but remains focused on steady, intentional growth.

“It’s a grind,” she admitted. “But we’ve created a niche in the athleisure space that sets us apart. There’s always room for thoughtful, well-executed retail.”

As the brand continues to evolve, its blend of style, wellness, and genuine customer care will likely continue to attract those seeking quality over quantity.

“There’s a reason people keep coming back,” Medina said. “We’re not trying to be like everyone else. We’re just trying to be really good at what we do.”

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eBay announces global payment acquiring partnership with Checkout.com

eBay, a global commerce leader that connects millions of buyers and sellers around the world, has announced a strategic partnership with Checkout.com, a leading global digital payments platform.

Through this partnership, eBay said it expands its global payment platform to deliver seamless commerce experiences for its customers.

“With more than 2.3 billion live listings, eBay is one of the world’s largest online marketplaces. Millions of customers across 190 markets buy and sell hard-to-find collectibles, pre-loved fashion, electronics, car parts, and more on the marketplace,” it said.

Avritti Khandurie Mittal
Avritti Khandurie Mittal

“eBay operates at a significant global scale, and our customers value speed, convenience, and safety while shopping on our marketplace. Our strategic partnership with Checkout.com enables us to continue delivering fast, reliable, and frictionless payments experiences to millions of customers globally. The addition of Checkout.com to our partnership ecosystem highlights our continued commitment toward accelerating customer and business growth through uniquely eBay payments and financial services,” saids Avritti Khandurie Mittal, VP & General Manager of Global Payments and Financial Services at eBay.

Guillaume Pousaz
Guillaume Pousaz

“eBay is an iconic global commerce leader which continues to push the boundaries of digital commerce. Payments performance is critical at this enterprise-level scale, and our technology, data, and acquiring expertise will help eBay maximize acceptance in global markets and drive efficiency across its platform. Together, we’re shaping the future of the digital economy,” said Guillaume Pousaz, CEO at Checkout.com.

Checkout.com processes payments for thousands of companies that shape the digital economy. Its global digital payments network supports over 145 currencies and delivers high-performance payment solutions across the world, processing billions of transactions annually. The company helps enterprise businesses boost acceptance rates, combat fraud, and turn payments into a major revenue driver. Headquartered in London and with 19 offices worldwide, Checkout.com has worked with leading brands such as eBay, DocuSign, Vinted, Uber Eats, Klarna, Wise, Sainsbury’s, Financial Times, Grab, and Sony.

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Luxury Retail Faces a Growing Status Crisis: Report

Bloor Street in Toronto. Photo: Craig Patterson

Luxury brands may be misreading their most important customers, according to a new research report by Toronto-based consultancy Faculty of Change. The report, titled The Secret Language of Wealth Your Company Isn’t Speaking,” dives into the shifting mindset of high-net-worth individuals and uncovers a surprising insight: luxury retail is increasingly failing to deliver the one thing its customers value most—status.

“Everything is about status,” said Jared Gordon, Managing Partner at Faculty of Change. “People don’t talk about it openly, but that’s ultimately what drives behaviour, especially among affluent consumers.”

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High Net Worth Consumers: Understood in Theory, Misunderstood in Practice

According to Gordon, many luxury brands fall into a trap of believing that their name alone confers status. However, his firm’s research shows that only a small number of brands—typically the top-tier luxury houses—actually succeed in elevating customer perception through their experiences.

Jared Gordon, Managing Partner at Faculty of Change

“There’s a very short list of companies where an interaction or purchase truly adds to someone’s sense of status,” said Gordon. “Being invited to an exclusive event by Saint Laurent, Louis Vuitton, or similar names—that adds status. But for 99% of brands, they’re not there.”

For many, the association with a brand may actually subtract from their status if the experience or public perception fails to meet expectations. “Most consumers are not gaining anything from carrying a branded bag down the street if that brand doesn’t represent something aspirational,” he said. “In some cases, it can actually diminish status.”

When Luxury Hurts: The Experience Gap

Gordon pointed to a widespread issue in high-end retail: customer experience often undermines the prestige brands claim to offer. Despite commanding high price points and positioning themselves as elite, many luxury retailers fall short in basic customer service and inclusivity.

“Sometimes you walk into a luxury store and you’re treated poorly,” Gordon said. “Even among high-spending customers, it’s not uncommon to feel like you’re being evaluated or dismissed. That undermines the sense of belonging or recognition that status is built on.”

Lineups outside of some luxury brand stores also impact brand perception among some of the truly wealthy. 

The disconnect, according to Gordon, points to a misunderstanding of what modern affluence looks like. While exclusivity remains important, the method of delivering it must evolve.

“If someone is turned away at the door or made to feel unwelcome, you’ve lost them,” he said. “That’s not luxury—that’s alienation.”

Myodetox at Yorkville Village in Toronto. Photo: Myodetox

Health as the New Status Symbol

Perhaps the most striking revelation in Faculty of Change’s report is that traditional status symbols—like logos and price tags—are being overtaken by something else entirely: health.

“There’s a fundamental shift happening,” said Gordon. “Among the affluent, health has become the ultimate status symbol.”

He explained that health is no longer just about well-being—it’s about signalling. Among affluent consumers, being visibly healthy is an outward marker of discipline, intelligence, and control—traits that are admired and aspired to in high-net-worth social circles.

“The assumption is that if you have enough resources, you can cure any disease,” said Gordon. “So if someone is visibly sick, or has a body type that doesn’t align with these ideals, it’s perceived—often unfairly—as a failure of will or means.”

He also pointed to the rise of wellness-focused brands like Nutbar, whose colourful smoothies and wellness drinks have become instantly recognizable—and not by accident.

“Colour is a big part of it,” Gordon explained. “Brightly coloured drinks like Haley Bieber’s pink $30 smoothie aren’t just nutritious—they photograph well. They’re immediately identifiable in a social feed and signal something about the buyer: I care about my health, I’m on trend, I have access.”

The combination of visibility, aspirational lifestyle, and perceived discipline makes health-related purchases powerful status indicators in a way that a traditional logo may no longer be.

“If that same smoothie was brown, it wouldn’t have the same impact,” Gordon noted. “It’s all about what signals we send and how they’re received.”

Royalmount in Montreal. Photo: Sara Sanjou/Google Maps

Mid-Tier Retail’s Identity Crisis

While luxury brands face a disconnect in how they deliver status, mid-market retailers struggle with something even more fundamental: how to avoid diminishing it altogether.

According to Gordon, retailers that fall into the “affordable but unfashionable” category are often perceived as eroding status. “For many consumers, shopping at a mid-tier store feels like a compromise,” he said. “It might be a good product, but if the brand perception is off, people will avoid being associated with it.”

He cited Reitmans as an example of a brand with solid offerings but a weak status signal. “The experience of shopping there doesn’t elevate the consumer,” said Gordon. “So the key question becomes: how do you protect the customer’s sense of self-worth when they shop with you?”

Not all value retailers struggle with this issue, however. Some, like No Frills, have found a way to flip the script.

“Shopping at No Frills is now seen as high-status in some circles,” Gordon explained. “It communicates intelligence, thriftiness, and ethical consumption. Meanwhile, shopping at Loblaws—owned by the same parent company—has become associated with laziness or a lack of social consciousness.”

The Danger of Status Dissonance

A key challenge for brands is navigating what Gordon calls “status dissonance”—when the consumer’s internal sense of self is at odds with how the brand makes them feel.

“If someone shops at your store and walks out feeling diminished, you’ve created dissonance,” he said. “And once that happens, they’re less likely to return.”

Gordon emphasized that brands don’t need to position themselves as ultra-luxury to succeed. Rather, the goal should be to ensure that customers never feel worse about themselves after interacting with the brand.

“It’s not about becoming Louis Vuitton,” he said. “It’s about ensuring you’re not subtracting from your customer’s identity. Ideally, you’re enhancing it.”

Rendering of Oakridge Park in Vancouver. Image: QuadReal

Why Status Still Matters in 2025

With much of the consumer conversation shifting toward value, purpose, and authenticity, some may believe that status is becoming less relevant. Gordon disagrees.

“If anything, status is more important than ever—it’s just being expressed in new ways,” he said. “Consumers still crave recognition, aspiration, and belonging. The difference is, they’re no longer looking for it solely in logos or price tags.”

Instead, high-net-worth individuals are seeking products and experiences that reflect their values, their intelligence, and their personal brand.

“Today, status comes from appearing smart, healthy, and intentional,” said Gordon. “If your brand doesn’t support that narrative, you’ll fall off the radar.”

Why This Matters: The Top 10% Drive the Market

The implications of Faculty of Change’s findings extend far beyond brand strategy—they speak to the economic engine of retail itself.

“The top 10% of households drive over 50% of consumer spending,” Gordon said. “If you’re not speaking their language, you’re missing your most valuable customers.”

For luxury and aspirational brands, this means reconsidering everything from store experience to marketing tone. For mid-tier retailers, it means investing in positioning, not just price.

“Status is not optional,” said Gordon. “It’s the foundation of consumer psychology—whether we admit it or not.”

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Happy Belly Food Group promotes Randall Papineau to President of Emerging Brands

Photo courtesy of Happy Belly Food Group

Happy Belly Food Group Inc., a leader in acquiring and scaling emerging food brands across Canada, has promoted Randall Papineau from Brand President of iQ Foods to President of Emerging Brands of Happy Belly, effective immediately.

“I am very thankful for the opportunity to work with Randall again. His hands-on approach has been key in transforming our operational strategies of iQ Foods and contributing to our continued success,” said Sean Black, Chief Executive Officer of Happy Belly.

Sean Black
Sean Black

“Previously in my career we were partners with Recipe Unlimited in Fresh Restaurants which is now owned by Fairfax Financial. Randall previously joined us at Fresh Restaurants and quickly took over leading that brand’s growth. He did an incredible job with the people, product and driving profitability of Fresh, and as brand president of iQ Foods for Happy Belly he has done a tremendous job with consecutive back-to-back months of profitable growth and operational efficiency.

“He has directly increased unit profitability and optimized our brands operations. As a direct result of Randall exceeding expectations, and his deep experience with coffee brands, we have now intrusted Randall to oversee our emerging Smile Tiger Coffee Roasters brand in additional to iQ Foods.”

With a proven track record in building strong brands, teams, and profitable operations, Papineau’s entrepreneurial mindset and hands-on approach make him a perfect fit for leading Happy Belly’s emerging brands division, explained Black.

Randall Papineau
Randall Papineau

“His leadership experience in the coffee industry, notably as Vice President of Retail Operations at Balzac’s Coffee, aligns seamlessly with our strategic roadmap for 2025-2026 of integrating and growing our Smile Tiger Coffee Roasters brand both organically within our existing brands service offerings, but through franchising as well. Randall’s leadership will be instrumental in scaling our emerging brands vertical and advancing our strategic roadmap for 2025-2026, driving significant growth for IQ Foods and Smile Tiger.

“Randall’s leadership has been pivotal during a time of significant corporate growth for Happy Belly. Randall brings the right mix of operational excellence, culture, and entrepreneurial spirit to Happy Belly. His promotion is a testament to his outstanding leadership and dedication. As we expand our iQ Foods retail presence, along side our Smile Tiger Coffee presence, Randall is the perfect choice to lead both brands.”

Black said Papineau will oversee the end-to-end operations for Happy Belly’s emerging brands division, both corporate and franchised, ensuring alignment with overall strategic objectives. He will lead initiatives to optimize operational systems, drive profitability, and deliver an exceptional guest experience across the company’s portfolio of brands.

“Our asset-light franchise model enables Happy Belly to continue accelerating growth across all our brands. With a strong foundation, strategic leadership, and a dedicated franchise support system, we are well-positioned to drive sustained success in the Canadian QSR market. This is another step forward in our mission to become a predictable and disciplined growth company, Canada’s leading restaurant consolidator,” said Black.

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T&T Supermarket opening another store in Mississauga

Rendering: T&T Erin Mills Store front
Rendering: T&T Erin Mills Store front

T&T Supermarket Inc., the largest Asian grocery retailer in Canada, has announced the opening of its second store in Mississauga, Ontario. Located at 3055 Vega Boulevard, between Dundas St W and Hwy 403, the 40,000 square feet store will open in Summer 2026.

The new T&T has easy access and is strategically positioned to serve the growing communities in Oakville and Mississauga, said the company.

CEO Tina Lee
CEO Tina Lee

“This location has been long time coming,” said Tina Lee, CEO of T&T Supermarket Inc. “We’ve been looking to serve the Oakville community for a while now, and we have finally found a great location that will do that and more. Right now, we have customers on the west end driving over 30 mins to shop at our T&T at Central Parkway. With this new T&T, we’ll be able to serve not only Oakville, but also Milton, Burlington and beyond.

“This is a ground up build, so it’ll take us a bit longer to get the store ready. Our customers are excited, we’re excited – we’ll try to bring the T&T experience to these customers as soon as we can!”

This location will offer the full range of T&T’s assortment, including Asian snacks, fresh produce, live seafood, bakery items, skincare products, gifts, and in-store prepared foods. T&T also offers a selection of Southeast Asian foods, featuring iconic products like Mama Sita’s seasoning, Lucky Me instant noodles, Jack & Jill chips, and Gina mango juice. In addition, T&T at Erin Mills will have distinguishing features such as
popular street foods like popcorn chicken, sticky rice wraps and Chinese crêpes.

The store is expected to create 120 jobs for the local community. For job opportunities, visit
tntsupermarket.com.

T&T Supermarkets is the largest Asian supermarket in Canada, operating over 38 stores in British Columbia, Alberta, Ontario, Quebec and Washington. T&T Supermarkets was founded in Vancouver in 1993 and is now led by second-generation successor and CEO, Tina Lee. T&T Supermarket is headquartered in Richmond, BC.

Rael Diamond
Rael Diamond

“We are proud to be a part of bringing T&T to our Erin Mills Power Centre,” said Rael Diamond, President and CEO of Choice Properties. “T&T offers a diverse range of fresh, high-quality products that reflect the vibrant multicultural fabric of our Canadian communities. We look forward to seeing this store become a valued part of Oakville and West Mississauga’s daily life and bring a consistent stream of customers to the benefit of our other tenants and neighbouring businesses.”

Choice Properties is a leading Real Estate Investment Trust that “creates enduring value
through places where people thrive.”
It is a national owner, operator and developer of commercial and residential real estate.

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KaseMe Opening 4 New Stores in Quebec

KaseMe store in Trois Riviers, Quebec. Photo: KaseMe

Quebec-based mobile accessories brand KaseMe is significantly expanding its physical retail footprint with the opening of four new stores across the province. The new locations—at CF Carrefour Laval (opening Thursday of this week), Promenades Saint-Bruno (mid-May), Promenades Gatineau (mid-June), and Galeries d’Anjou (mid-July)—mark a major step in the brand’s retail growth strategy.

The openings bring KaseMe’s total number of stores to eight, following previous launches that proved successful in translating the brand’s e-commerce momentum into brick-and-mortar retail. According to William Giroux, President and Co-founder of KaseMe, the brand is leveraging physical locations to tap into a new demographic—those unfamiliar with its strong digital presence.

Giroux noted that approximately 65% of customers walking into a KaseMe store are discovering the brand for the first time. Of those, a remarkable 40% leave with a product, highlighting the effectiveness of the company’s in-store experience in driving conversion.

William Giroux and Gabriel Bolduc, founders of KaseMe

From E-Commerce Success to In-Person Impact

Founded in 2016 by William Giroux and Gabriel Bolduc, KaseMe initially focused exclusively on e-commerce, offering customizable, impact-resistant phone cases and accessories designed and produced in Quebec. Over time, the brand cultivated a loyal online customer base and gained recognition for its unique blend of creativity, functionality, and Canadian-made quality.

The company’s first foray into physical retail came in 2020 with a pop-up shop in Quebec City. The success of that initiative paved the way for permanent store openings, including one at Laurier Québec in 2022. With the addition of the four new locations, KaseMe is now positioning itself for broader national growth, aiming to operate 12 locations across Quebec and Ontario by 2026.

Giroux explained that the move into retail has allowed KaseMe to offer something more than just product—it provides an experience. The physical stores embody the company’s ethos of creativity, sustainability, and individuality, values that resonate with a diverse customer base seeking personalized and design-forward accessories.

KaseMe store at Galeries de la Capitale in Quebec City. Photo: KaseMe

A Distinctive In-Store Experience

KaseMe stores are purposefully designed to replicate and even elevate the brand’s award-winning online experience. In 2025, KaseMe ranked second in Léger’s WOW Digital Rankings for Best Digital Customer Experience in Canada, ahead of well-known brands such as LEGO, MAC Cosmetics, SAQ, Nike, and Aerie.

The in-store offering includes on-site customization through the KaseMe NanoPress technology, allowing customers to design and receive personalized phone cases within approximately 15 minutes. Stores are vibrant and highly visual, with hundreds of exclusive designs available, providing a tactile and inspiring environment.

Giroux emphasized that KaseMe’s retail team plays a key role in the customer experience. Store associates are selected for their ability to reflect the brand’s values—bringing warmth, creativity, and a commitment to service that aligns with the company’s emphasis on positive human connection.

Strategic Investment and Local Hiring

The development of the four new stores represents a $1.4 million investment and will result in the hiring of approximately 30 employees across the new locations. This hiring strategy reinforces the company’s focus on maintaining a high standard of in-store engagement and brand consistency.

Each new location was selected strategically based on its proximity to a high volume of consumer traffic and a demographic aligned with KaseMe’s core audience: young, style-conscious, and digitally fluent individuals looking for products that reflect their personal identity.

Giroux noted in a previous interview that the company’s just-in-time manufacturing approach allows for fast fulfillment and minimal waste, a core principle of its B Corporation certification, which also reflects its commitment to sustainability, ethical sourcing, and employee wellbeing.

KaseMe store in Trois Riviers, Quebec. Photo: KaseMe

Canadian-Made Products with a Purpose

KaseMe’s products are all designed and manufactured in Canada, with operations headquartered in Beauce, Quebec. The company currently employs over 50 people, with plans to expand its team in tandem with new store openings and growing demand.

The brand offers more than 800 original designs, available across a wide product assortment that includes:

  • Customizable phone cases (iPhone and Samsung)
  • AirPods cases and straps
  • iPad and MacBook accessories
  • Wireless power banks and phone loops

Beyond aesthetics, KaseMe’s Impact series cases are built for durability, offering 8-foot drop protection, appealing to customers looking for both fashion and function.

KaseMe store at Galeries de la Capitale in Quebec City. Photo: KaseMe

A Purpose-Driven Company Culture

KaseMe is more than a lifestyle brand—it is a company guided by values of authenticity, creativity, and community engagement. With the mission to “design happiness,” the brand encourages customers to embrace self-expression while making thoughtful consumer choices.

The company has embedded sustainability into its operations through on-demand production and initiatives aimed at reducing overproduction and waste. Its B Corp status underscores KaseMe’s broader impact goals, which include supporting local employment, ethical manufacturing, and charitable partnerships.

KaseMe is working with real estate brokerage Oberfeld Snowcap on the retailer’s store expansion. Julie Ouellet and Kathleen McGuigan are the points of contact.

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KaseMe Opens Custom Phone Case Stores, Plans National Growth

METRO sees sales and net earnings growth in Q2

Photo: Metro

METRO Inc. announced on Wednesday its financial results for the second quarter of Fiscal 2025 ended March 15, 2025, indicating sales continued to rise for the company.

2025 SECOND QUARTER HIGHLIGHTS

  • Sales of $4,909.9 million, up 5.5%
  • Food same-store sales up 5.3% and up 3.9% when adjusting for the Christmas week shift
  • Pharmacy same-store sales up 7.0%
  • Net earnings of $220.0 million, up 17.6% and adjusted net earnings of $226.6 million, up 9.8%
  • Fully diluted net earnings per share of $0.99, up 19.3% and adjusted fully diluted net earnings per share of $1.02, up 12.1%
Eric La Flèche, Metro’s president and CEO

“We delivered solid results in the second quarter, driven by strong sales growth in both food and pharmacy as our teams continue to focus on bringing value to our customers across our different banners. We are actively promoting and highlighting Canadian products in our stores and online, as well as sourcing products from our international supplier base to respond to the needs of our customers. Despite the current uncertain economic environment, we are confident that our sustained investments in our retail networks and supply chain combined with strong execution will continue to fuel our growth,” said Eric La Flèche, President and Chief Executive Officer.

With annual sales of more than $21 billion, METRO is a food and pharmacy leader in Québec and Ontario, providing employment to more than 97,000 people. 

The company said sales in the second quarter of Fiscal 2025 were $4,909.9 million, up 5.5% versus the second quarter of the prior year which ended on March 16, 2024. Sales were positively impacted by the transfer of two significant pre-Christmas shopping days to the second quarter this year.

Food same-store sales were up 5.3% in the second quarter of Fiscal 2025 and up 3.9% when adjusting for the Christmas shift. Online food sales were up 26.2% versus last year. When adjusting for the sales tax holiday, its food basket inflation was slightly lower than the reported CPI for food purchased from stores. Pharmacy same-store sales were up 7.0% with a 7.8% increase in prescription drugs and a 5.3% increase in front-store sales . When adjusting for the Christmas shift, the increase in front-store sales was 3.7%, it explained.

Sales in the first 24 weeks of Fiscal 2025 totalled $10,027.0 million, up 4.1% compared to $9,629.7 million for the corresponding period of 2024, added Metro.

“The significant investments in the modernization of our supply chain are largely behind us, and we are now focussed on realizing efficiency gains and improving the service to our store network. These investments position us well for growth through the expansion of our retail network in the years ahead. As we begin our third quarter, we face an uncertain economic environment, and it is difficult to predict how this environment will evolve and how it will impact our operations and our customers. To date, the recently introduced tariffs and counter-tariffs have not had a material impact on our business, however the situation remains highly volatile. We remain steadfast in our focus to deliver value to our customers through our robust merchandising programs, our strong private label and loyalty offers and working with our supply chain partners,” said the company.

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Arc’teryx Equipment opens its first store in Banff, Alberta (Photos)

Photo by Chris Amat
Photo by Chris Amat

Arc’teryx Equipment, the global design company specializing in technical high-performance apparel and equipment, is thrilled to announce the opening of its newest store in
Banff, Alberta.

Having opened its doors to the public on April 12, this location represents a natural extension of the brand’s deep-rooted connection to the region—an iconic hub for Canada’s mountain culture and a premier destination for climbers, skiers, snowboarders, runners, and hikers alike.

Megan Cheesbrough
Megan Cheesbrough

Megan Cheesbrough, VP North America Retail, said the new store is located on Banff Avenue, the community’s main street, in space formerly occupied by Hudson’s Bay.

“We’re a mountain brand, and our community really drives so much of our retail strategy. We have four stores in the Calgary market, and it was time to open a store in the mountains and really service that more endemic mountain community.

“There’s a huge pro community in the area. We also have some fantastic wholesale and community partners based there. So, it’s an important part of our strategy to be close to the mountains. The opportunity came up in an old Hudson’s Bay location.


“It’s a big space, around 4,000 square feet, with a stunning interior space. We’ve completely overhauled the façade. It’s a beautiful location. When you’re staring at the front of the store on Banff Ave, you look to the right and see Cascade Mountain, and to the left, Tunnel Mountain. I’ve literally been smiling since I got back from Banff last week. It’s just such an incredible expression of who we are and why we exist. It all really came to life in Banff.”

The brand currently has 38 stores in Canada plus two outlets.

Cheesbrough said there are a few things unique in this store that really sets it apart.

Photo by Chris Amat
Photo by Chris Amat

“We wanted to lead with community. When you enter the space, you’re not hit with product right away. Instead, you’re introduced to a concept called the Gear Library. It’s a curated collection of in-season products that people can try on and demo before they decide to purchase something,” she said. “It’s just an ongoing commitment for us to the mountain community.

“Right now, there are some ski products—a jacket, ski pants, an insulation piece. Since the mountain resorts in the area close toward the end of May, we’ll keep the ski product in the Gear Library until then. After that, we’ll shift to hiking and soft shell items. It’s a really unique offering for us and a chance for people to test out product before purchasing.

“We also have our ReBIRD Service Centre. It’s not new to our retail expression or the brand—we’ve always stood behind our product and offered care and repair. But the ReBIRD Centre is really a one-stop shop for product care, repair, and education.

“It’s a deep connection point with our community. In the first few days of being open, we had first responders, search and rescue, and ski instructors come in with gear that needed minor love. We were able to fix them on the spot, complimentary, and get them back out into the wild. They were so excited.”

Cheesbrough said more store openings are on the horizon with Halifax opening in early May.

Photo by Chris Amat
Photo by Chris Amat

“We also have a beautiful Maker’s Table in the (Banff) store. It’s a place where, when we’re talking about our shell jackets, we can lay them out and walk through their technical features. The Banff Maker’s Table has a three-dimensional topographic map of the area,” he added.

“In the first few days after opening, people were just gathered around it, leaning over and pointing out trails they’d been on or wanted to explore. It was such an incredible element within the store.

“The local community has been warm and welcoming. We feel like we opened the right way—representing both the brand and Banff really well. We’re excited to see how tourists engage with it this summer and to continue building on our success in Alberta.”

Founded by climbers in 1989 in the rugged Coast Mountains of BC, Arc’teryx has built a legacy of designing high-performance outerwear that empowers mountain athletes to perform their best when it matters most. From its humble beginnings to becoming a global leader with over 160 stores and more than 2,400 wholesale partners in over 50 countries, the brand has always adhered to its core belief: “there is always a better way.”

“One of the most iconic mountain communities in Canada, Banff is a core place of practice for Arc’teryx’s athletes, ambassadors, friends and partners, and home to a thriving Pro community. With this opening, the brand is creating space to more closely service the endemic outdoor community while also fostering deeper connections with the people who call the mountains home,” explained the retailer.

“Alongside a network of local and regional ambassadors, athletes and impact partners, the store
will also host regular events to build connections, inspire excitement and promote skill-building in the mountains.

Photo by Chris Amat
Photo by Chris Amat

The Banff store spans 4,091 square feet and every aspect of the store was made to reflect Arc’teryx’s commitment to innovation and the mountain community.

“Its distinctive curved storefront features a welcoming porch and window bench, inviting visitors to pause, take in the surroundings, and connect with the space. Designed with a strong local connection, the store incorporates Rundle stone elements that mirror the surrounding topography, while the exterior bench encourages guests to gather. A sliding glass storefront system allows the indoor and outdoor areas to blend seamlessly during the warmer months, reinforcing the brand’s deep connection to nature,” noted the retailer.

“Upon entering the store, guests will discover a dedicated storytelling area offering an immersive journey into the brand’s heritage, design philosophy, and ongoing commitment to the mountain community. The space provides a deeper, more engaging experience than other locations, allowing visitors to explore the values that have shaped Arc’teryx’s iconic products.”

Delaney Schweitzer
Delaney Schweitzer

“Arc’teryx has had enduring ties to Banff, outfitting athletes, guides, and SAR professionals in the Bow Valley for decades. It’s a place we come to push ourselves and find peace in the mountains. Through our longstanding wholesale and pro partners, we’ve built deep community ties in the town, and we’re so excited to deepen our connection with the opening of our first Banff brand retail store. From the ReBIRD Service Centre to the Gear Library, and our broad roster of community events and activations, this store has been thoughtfully designed to support our community, creating a place for connection, enablement and skill building in the mountains we love,” added Delaney Schweitzer, Chief Commercial Officer.


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Photo by Chris Amat
Photo by Chris Amat
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Kiokii and… Inc. accelerates expansion with new stores, loyal following, and U.S. flagship launch ahead (Photos)

Source: Kiokii
Source: Kiokii

Retailer Kiokii and… Inc. is continuing on its aggressive expansion plan across the country.

Recently it opened its 13th store at CF Pacific Centre in Vancouver followed by its 14th store at Masonville Place in London. CF Fairview Mall is the next to open.

The retailer has 28 stores across the country.

CEO/Founder Echo Peng said every new store that has opened has had great success with the brand name getting more exposure and developing many followers.

Source: Kiokii
Source: Kiokii

Peng said a recent job fair attracted hundreds of people who wanted to work for Kiokii.

“90% of the people they are female, and then they know our brand, their passion, and they are loving our social media. They want to work with us, not just because the economy is bad, but also it’s because that they are actually in love with Kiokii brand. I personally think that what we always do is we think that if we have the really, the best products with the reasonable price, comparable price compared with other brands, retail, a good customer service, we are thinking from the customers point of view with a really shopping good environment, then eventually we were getting our customer as a loyal customers,” said Peng.

“I think by the end of the year, we pretty much covered all the tier one malls. Yeah. So the only ones that we haven’t covered, I think it’s really like Yorkdale,” she said.

As the company continues its expansion, it is looking for space between 2,500 square feet and 3,500 square feet.

Peng said the company wants to open at least 50 stores in Canada by  next year.

Scaling at this pace can be challenging, but Peng said the brand has a great team. The payroll has gone from about 120 at the end of 2023 which has grown to about 240 at the end of 2024. Today, it’s close to 300.

Its head office is in Vancouver with warehouses in Vancouver, China, Korea and Toronto.

“I think that we are really at this moment we’re the top one players in this category, and then we’re growing really fast. Our first flagship will be opening in the American Dream (shopping centre in New Jersey) this year in October. That will be 5,400 square feet,” said Peng.

“We are expanding. So not just focusing in Canadian market, but we are expanding to the US as well. Right next to Sephora, and that would be our flagship.”

Source: Kiokii
Source: Kiokii

Peng said the brand will look to grow in the U.S. “but at this moment that I want to focus on my Canadian market. I want to get the word out that we are ready for tier two mall. We are ready  for every location that is a possibility. For this year our plan is done. By the end of this year, we will having around 25 stores, but right now, we are actually signing the deals for 2026. Of course, we are getting lots of landlords approaching us.

“I’m pretty sure there are some of the landlords that maybe never heard about us or don’t know yet, but I just want the market to know that we are ready to expand. And our concept being approved for the past two years, every single store that we opened, the sales is significantly like crazy. Like the result is crazy. That’s why we had a really strong relationship with CF (Cadillac Fairview). We pretty much signed every single mall with CF already because CF is the first landlord that we really ever worked with. They know us the best. So they’ve been supporting very well, and then they giving us the really good locations.”

The first store opened July 2022 at the Hillcrest Mall in Richmond Hill followed by a second store in September 2022 at CF Markville in Markham, Ontario. In December 2022, it acquired three other stores. Then in 2023 it opened four stores.

Kiokii is providing a platform for Asian brands to enter the North American market.

Peng said when most people hear the word Kiokii they think of something Asian. The word also sounds similar to the word cute. The word Kiokii was created by Peng to give people the impression of Asia. Also with the brand called ‘Kiokii and . . .’ it gives the impression of more and imagination.

“The idea of the store is bringing the most popular, nice, good quality Asian trendy products to North America,” she said, adding that the majority of products come from Japan, China and Korea.

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Source: Kiokii
Source: Kiokii
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Source: Kiokii
Source: Kiokii
Source: Kiokii
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Source: Kiokii
Source: Kiokii
Source: Kiokii

Jenn Harper Named Retail Ambassador of the Year by RCC

Image: Cheekbone Beauty

Retail Council of Canada (RCC) has announced that Jenn Harper, Founder and CEO of Cheekbone Beauty Cosmetics Inc., will receive the 2025 Independent Retail Ambassador of the Year Award. The honour recognizes Harper’s transformative role in Canadian retail as the visionary behind the first Indigenous-owned cosmetics company in North America.

Harper’s journey with Cheekbone Beauty has been marked by a steadfast dedication to sustainability, cultural celebration, and social impact. What began as a bold vision has grown into a powerful brand that now sets new standards for inclusivity, ethics, and environmental responsibility in the beauty industry.

“Jenn Harper is redefining what it means to lead with purpose in retail,” said Diane J. Brisebois, President and CEO of Retail Council of Canada. “Her limitless energy, innovative spirit, and deep-rooted commitment to community are exactly what the Independent Retail Ambassador of the Year Award is about. We are thrilled to honour her outstanding achievements.”

Jenn Harper, Founder and CEO of Cheekbone Beauty

A Trailblazing Indigenous-Owned Brand

Founded in St. Catharines, Ontario, Cheekbone Beauty was created to fill a gap in the cosmetics industry—providing high-quality, ethically made beauty products while honouring Indigenous culture and storytelling. The brand has since built a strong presence across North America, both online and through select retail partnerships.

As a certified B Corporation, Cheekbone Beauty has also emerged as a leader in sustainable packaging and clean beauty, offering vegan, cruelty-free, and low-waste products. The company’s approach challenges an industry often criticized for its environmental impact, demonstrating that success and sustainability can go hand-in-hand.

Harper remains intimately involved in the day-to-day operations of the brand, particularly in product development. “Every product we create tells a story—it carries meaning, purpose, and a message of representation,” Harper has shared in past interviews. “It’s about more than makeup. It’s about identity, empowerment, and change.”

Giving Back to Community

Beyond business growth, Harper has made community impact a core pillar of her work. Cheekbone Beauty has contributed significantly to Indigenous communities across Canada through donations, mentorship programs, and a dedicated Scholarship Fund that supports emerging Indigenous leaders and entrepreneurs.

In addition to funding, the company provides product donations and speaking engagements that raise awareness about the importance of reconciliation and Indigenous representation in retail. These efforts have positioned Cheekbone Beauty not only as a brand, but as a platform for systemic change.

Industry Recognition and Upcoming Awards Gala

The Independent Retail Ambassador of the Year Award will be presented to Harper at the Excellence in Retailing Awards Gala on June 3, 2025, at the Toronto Congress Centre. The event serves as a capstone to RCCSTORE25, the Retail Council’s national retail conference that runs from June 3–4.

Now in its 2025 edition, RCCSTORE will host over 75 speakers and attract leading figures from across North America. Attendees will gather to celebrate the achievements of retailers like Harper who are helping to reshape the retail landscape through innovation, ethics, and vision.

About Cheekbone Beauty Cosmetics Inc.

Cheekbone Beauty is an Indigenous-owned Canadian beauty brand, best known for its clean, vegan colour cosmetics that blend modern formulations with Indigenous storytelling. The company was founded by Jenn Harper with a mission to advance Indigenous representation, create sustainable beauty solutions, and contribute to social change. Cheekbone Beauty is a certified B Corporation, reflecting its commitment to the highest standards of environmental and social performance.

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