Home Blog Page 369

VinFast Shuttering Half of Canadian Stores Amid EV Slowdown

VinFast at Yorkdale Shopping Centre (Image: VinFast)

Vietnamese electric vehicle manufacturer VinFast is scaling back its Canadian retail operations, closing half of its 10 corporate-owned stores amid a challenging EV market. The move comes just two and a half years after VinFast entered the country with an ambitious plan to disrupt the electric vehicle sector and build a direct-to-consumer sales model across Canada.

VinFast officially launched in Canada in late 2022 with great fanfare, opening its first showroom at Toronto’s Yorkdale Shopping Centre in November of that year. The flagship location was part of an aggressive expansion strategy aimed at rolling out more than 35 corporate-owned showrooms across the country. Within a few months, the company had opened a total of 10 retail locations — four in Ontario, three in Quebec, and three in British Columbia — all operated directly by VinFast, bypassing the traditional franchised dealership model.

Unlike many of its competitors, VinFast opted for high-profile locations within major shopping malls and standalone showrooms in key markets. The aim was to boost brand awareness and make it easier for Canadian consumers to experience the vehicles in highly trafficked urban environments.

However, as of May 2025, the automaker announced that five of its 10 stores will be shuttered. The closures include prominent mall-based showrooms at Toronto’s Yorkdale Shopping Centre, Vancouver’s Park Royal Shopping Centre, and Laval’s CF Carrefour Laval. Two additional locations are also slated for closure, though VinFast has not yet disclosed which specific stores these will be.

In a statement, the company emphasized the need for flexibility amid evolving market conditions, saying: “It is critical that we continue to adapt and evolve our business to ensure we are best positioned for future growth.”

Image: Vinfast

Full List of VinFast Canadian Locations

Here is a full breakdown of the 10 VinFast corporate-owned stores across Canada as of mid-2025, with current closure status:

Ontario:

  1. Toronto Showroom (Yorkdale Shopping Centre)Closing
    3401 Dufferin St, Toronto, ON M6A 2T9
  2. Mississauga Showroom & Service Centre
    5505 Ambler Drive, Mississauga, ON L4W 3Z1
  3. Oakville Showroom & Service Centre
    2270 South Service Road, Oakville, ON L6L 5M9
  4. Guelph Showroom & Service Centre
    945 Woodlawn Rd W, Guelph, ON N1K 1G2

Quebec:

  1. Laval Showroom (CF Carrefour Laval)Closing
    3003 Boul. le Carrefour, Laval, QC H7T 1C7
  2. Laval Showroom & Service Centre (Bd Chomedey)
    2350 Bd Chomedey, Laval, QC H7T 2W3
  3. Saint-Laurent Showroom & Service Centre (Trans-Canada Highway)
    9775 Route Transcanadienne, Saint-Laurent, QC H4S 1T6

British Columbia:

  1. West Vancouver Showroom (Park Royal Shopping Centre)Closing
    2002 Park Royal S, West Vancouver, BC V7T 2W4
  2. New Westminster Showroom & Service Centre
    210 12th St, New Westminster, BC V3M 4H2
  3. Langley Showroom (Langley Bypass, Surrey)
    19459 Langley Bypass, Surrey, BC V3S 6K1
VinFast at Park Royal in West Vancouver. Photo: VinFast

Sluggish Sales Prompt a Strategic Shift

VinFast’s pullback in Canada is being driven largely by a combination of underwhelming sales, shifting government incentives, and broader headwinds facing the electric vehicle industry.

In 2023, VinFast sold just 89 vehicles across Canada. Although sales picked up in 2024 with the introduction of the VF8 SUV, reaching approximately 2,000 units sold for the year, the numbers fell significantly short of the company’s initial projections. In the first quarter of 2025, VinFast reported Canadian sales of 300 VF8 models and just 15 units of its larger VF9 SUV.

Multiple factors have contributed to the company’s struggle to gain traction in Canada. Rising interest rates have cooled consumer demand across multiple sectors, while reductions to both federal and provincial electric vehicle rebates have made EVs less affordable for many buyers. In several provinces, programs that previously offered up to $5,000 or more in purchase incentives have been scaled back or suspended, further discouraging potential customers.

At the same time, competition in the Canadian EV market has intensified, with established brands such as Tesla, Hyundai, Ford, and Volkswagen offering a growing lineup of electric models backed by extensive dealership networks, stronger consumer confidence, and more robust service infrastructures.

A Global Strategy in Flux

The Canadian downsizing is part of a larger reevaluation of VinFast’s overall business model in North America. After initially pursuing an exclusively direct-to-consumer strategy in both Canada and the United States, VinFast has begun pivoting toward franchised dealerships in key U.S. markets. In April 2025, the company announced that it would close all of its company-owned showrooms in California, shifting U.S. sales entirely to a network of franchised dealers.

In its most recent update, VinFast confirmed it had developed a franchised dealer network of 38 operational and soon-to-open locations across 16 U.S. states, including California. The automaker has also hinted that it may pursue a similar franchising model in Canada to supplement or replace its corporate-owned stores in the future.

Outside North America, VinFast has signalled that it may also reconsider its direct sales approach in Europe as it seeks to optimize global operations. The automaker has faced mounting financial pressures after ambitious international expansion efforts encountered slower-than-expected consumer adoption and rising operational costs.

VinFast at CF Carrefour Laval. Photo: VinFast

The Promise and Pause of VinFast’s Manufacturing Ambitions

When VinFast first announced its North American expansion, it included plans for a massive new factory in Chatham County, North Carolina. The proposed $4 billion facility was slated to include an annual production capacity of 150,000 vehicles, as well as manufacturing lines for batteries and electric buses.

However, in 2024, the company announced it was suspending construction of the North Carolina plant, citing the need to prioritize operational efficiency and better align production with actual market demand. This pause raised further questions about VinFast’s ability to scale production globally while simultaneously building out its distribution and support infrastructure.

Meanwhile, plans to introduce a lower-cost VF3 model in North America have also been shelved, with no firm timeline provided for its potential launch.

VinFast’s Canadian Entry: From High Hopes to Hard Reality

VinFast’s entry into Canada in 2022 was marked by optimism and confidence. Backed by Vietnam’s largest private conglomerate, Vingroup, the company invested heavily in brand-building and infrastructure. Its early messaging promised Canadians stylish, affordable electric SUVs combined with high-end customer experiences and innovative technology.

VinFast also emphasized its unique ability to rapidly scale production, having built its original manufacturing plant in Vietnam in just 21 months. Originally producing internal combustion vehicles and electric scooters, the company fully committed to electric vehicle production in 2021 with its VF8 and VF9 models engineered for global export.

Yet as VinFast’s experience in Canada illustrates, even well-capitalized entrants face significant barriers in cracking mature automotive markets. The challenges of building consumer trust, securing adequate service capacity, and competing against long-established brands have proven formidable.

Commitment to Service Despite Downsizing

Even as it pulls back from several retail locations, VinFast has publicly reaffirmed its commitment to existing Canadian customers. The company stated that it will expand its after-sales service network nationwide to support warranty repairs, maintenance, and parts availability.

This focus on maintaining service capacity is especially critical as the company works to reassure early adopters concerned about the long-term viability of their purchases amid store closures.

Future Outlook: VinFast’s Canadian Experiment Enters a New Phase

The contraction of VinFast’s retail footprint in Canada reflects the broader volatility currently gripping the global electric vehicle market. While long-term forecasts continue to predict eventual mass adoption of EVs, short-term sales fluctuations and policy uncertainties are forcing automakers to recalibrate their strategies.

For VinFast, the Canadian market remains a work in progress. The company has indicated it remains committed to Canada, but its original vision of dozens of corporate-owned stores selling directly to consumers has quickly given way to a more pragmatic—and potentially franchised—future.

The next 12 to 18 months will likely determine whether VinFast can build the necessary foundation to thrive in Canada’s highly competitive EV landscape, or whether it joins the growing list of international brands that have struggled to gain traction in North America.

More from Retail Insider: 

80,000 new jobs, $5.4B in savings by removing GST on food: Restaurants Canada

Photo by Adrienn
Photo by Adrienn

Removing the 5% GST on all restaurant food would save Canadians $5.4 billion in taxes annually and create 80,000 new jobs, according to new economic analysis by Restaurants Canada released on Wednesday.

Kelly Higginson
Kelly Higginson

“Canadians are struggling with affordability and worried about their jobs. Removing the sales tax from prepared food, including the food sold at restaurants, would not only provide them with some relief, but bolster the economy,” said Kelly Higginson, President and CEO of Restaurants Canada.

“The recent GST/HST holiday showed us that making all food tax-free stimulates spending, creates jobs and protects restaurants from bankruptcy. We urge the new federal government to make it permanent as part of their plan to address Canada’s economic challenges.”

Currently, prepared food is subject to sales tax, but groceries, as well as many frozen and ready-to-heat meals, are tax-free.

The recent GST/HST holiday, which removed sales tax from restaurant food among other items, led to a 8.6% increase in commercial foodservice sales in January. January and February 2025 also saw a 50% year-over-year decrease in foodservice bankruptcies, as well as the creation of 24,000 new jobs, more than the previous 12 months combined, said the national organization.

Based on these data, Restaurants Canada estimates that permanently removing the 5% GST on all food would lead to:

  • 64,300 new foodservice jobs (40% of which are likely to go to people under 25)
  • 15,685 additional spinoff jobs in related industries
  • 2,680 new restaurants
  • $5.4 billion in tax savings to consumers
  • $1.5 billion in additional tax revenue and EI savings for government

Restaurants Canada is a national, not-for-profit association advancing Canada’s diverse and dynamic foodservice industry. Restaurants are a $120 billion industry employing nearly 1.2 million Canadians and is the number one source of first-time jobs in Canada.

Photo by Gary Barnes
Photo by Gary Barnes

“Prepared food is no longer just a luxury for Canadians,” added Higginson. “Whether its students grabbing lunch on their break, working parents picking up a meal for the family on the way home from soccer practice, or seniors getting meal delivery, many Canadians rely on prepared food to feed themselves, and they should not be taxed for it.”

Restaurants Canada said the savings from exempting all food from sales taxes would disproportionately benefit lower income households, who spend a greater share of their budgets on food than higher income households. More spending in the foodservice sector also has a greater effect in the economy at large than other sectors: for every $1 in sales, the foodservice industry generates $1.80 in economic output, compared to $1.56 generated by other industries.

“This measure is an investment in Canadians’ quality of life and in the foodservice businesses that drive the economies of every community across the country,” noted Higginson. “Food is food and should be treated equally, regardless of where it was purchased. It’s time to fix this unfair tax burden on food.”

Canadians can support Restaurant Canada’s campaign to exempt all food from sales tax at foodisfood.ca.

Related Retail Insider stories:

Huda Beauty reclaims full ownership as an independent beauty brand

Source: Huda Beauty
Source: Huda Beauty

Huda Beauty, the globally renowned beauty brand which is widely available in Canada, has announced that it has reclaimed full ownership as an independent brand following the conclusion of its eight-year partnership with TSG Consumer Partners.

In 2017, TSG Consumer acquired a minority stake in the company. Now, in 2025, Huda Kattan, Founder and Co-CEO of Huda Beauty, has officially bought back her equity, regaining full control of the brand.

HUDA BEAUTY RECLAIMS FULL OWNERSHIP AS AN INDEPENDENT BEAUTY BRAND
HUDA BEAUTY RECLAIMS FULL OWNERSHIP AS AN INDEPENDENT BEAUTY BRAND

With this move, Huda Beauty is a fully independent company, becoming one of the rare founder-fully-owned brands in the beauty space. This milestone marks a powerful new chapter for the brand, reinforcing its dedication to innovation, authenticity, and a deeply engaged community, while reaffirming its commitment to a founder-led vision, it said in a news release.

Huda Beauty is more than just a makeup brand, it’s a movement rooted in self-expression, empowerment, and authenticity. Built on the belief that ‘Beauty is Self-Made,’ the brand continues to champion individuality with a focus on inspiring and supporting its global community, it explained.

“Taking back full ownership of Huda Beauty is a deeply very important moment for me,” said Huda Kattan. “It says that while many of us dreamers have visions that we are told are too big or not possible to do alone, in actuality, you have all the power you need to change the world yourself! This brand was built on passion, creativity, and a desire to challenge the beauty industry. As we step into this new chapter, I’m more committed than ever to pushing boundaries, staying true to our roots, and showing up for our incredible community every step of the way.”

Since its inception, Huda Beauty said it has revolutionized the beauty space, blending artistry with innovation to create a brand that resonates globally.

With Huda Kattan now at the helm as the sole owner, and her husband, Christopher Goncalo, serving alongside her as Co-CEO, and her sister, Alya Kattan leading their Social Strategy, the company said it looks forward to an exciting future of bold product launches, deeper community engagement, and continued industry disruption.

Related Retail Insider stories:

Dorado launches as a bold, Canadian alternative in referral-based income

Source: Dorado
Source: Dorado

In an era where economic uncertainty and skepticism toward international models are reshaping how people earn, a new Canadian platform is stepping in to offer a smarter solution. Dorado, a proudly Canadian-owned and operated platform, has officially launched, giving individuals and businesses across the country a fresh way to earn income by referring essential services like mobility, internet, and energy.

Built in Canada, for Canadians, Dorado positions itself as a transparent, values-driven alternative to traditional referral and MLM structures. The platform is free to join, simple to understand, and designed to support earners on their own terms—with no fine print, buy-ins, or complicated compensation schemes.

“We built Dorado to flip the model,” said Scott Simpson, Founder and CEO. “This isn’t about selling overpriced products to your friends. It’s about helping people and businesses earn money by referring services Canadians actually use—like Mobility, PureFibre internet, and energy—with more to come.”

Source: Dorado
Source: Dorado

Unlike conventional platforms that often rely on hype, hidden fees, or quotas, Dorado aims to keep things simple. Brand Ambassadors can start at no cost, refer essential services, and earn real commissions—without the pressure of inventory or minimum sales.

As regulatory landscapes tighten and costs rise, Dorado offers a stable, compliant, and scalable alternative, backed by established national partners, with more expected to join in 2025.

Key highlights of Dorado include:

  • 100% Canadian conceptualized, owned, and operated
  • Free to join—no kits, no fees, no monthly minimums
  • Designed for individual and business earners
  • Built with automation and compliance at its core
  • Backed by trusted national service partners

The platform is already welcoming early Brand Ambassadors across the country, turning everyday life events—such as moving, switching providers, or upgrading services—into real income opportunities.

To kick off its nationwide rollout, Dorado will host its first opportunity event, “Earn Smarter and Live Freer,” on June 10. This virtual experience is set to introduce the platform to early adopters and partners, offering a deeper look into how Canadians can earn, save, and grow by sharing essential services.

Register at: https://go.doradoglobal.com/live-event-signup

Related Retail Insider stories:

EB Games revives the magic with midnight release and Montreal race weekend extravaganza

EB Games store. Image: Wikimedia Commons

EB Games has announced the return of its popular midnight release event, set for June 5.

Gaming enthusiasts are invited to join the retailer for this thrilling night as it launches the Nintendo Switch 2 and dozens of new games and accessories. Walk-in quantities will be available – while supplies last.  

In celebration, stores will be stocked with a diverse selection of accessories, toys, and other gaming essentials to enhance your experience, said the company.

Adding to the excitement, the company will host a Mario Kart World activation on Crescent Street in Montreal during the Crescent Street Grand Prix Festival race weekend festivities, providing fans with a chance to dive into the exhilarating racing experience of Mario Kart World amidst the buzz of race weekend.

Stephane Tetrault Headshot (CNW Group/GameStop Canada)

“I’m unbelievably proud of what the team has accomplished over the past few weeks. Bringing back midnight launches and organizing the race weekend event showcases our commitment to our community and our passion for gaming,” said Stephane Tetrault, owner of EB Games.

Jim Tyo

“The release of the Nintendo Switch 2 on June 5th will be an epic day for the gaming community, and we are thrilled to announce that we will be opening 132 locations at 12am EDT, ensuring our customers are among the first to play,” added Jim Tyo, President of EB Games.

With over 185 stores across Canada, EB Games leads the market in Video Game and pop culture related Toys & Collectibles.

Recently it was announced that  GameStop Canada, previously known as Electronics Boutique (EB Games), is being revived under its original branding following a major acquisition. Tetrault, a well-known French-Canadian entrepreneur with deep roots in the collectibles and entertainment sectors, officially acquired Electronics Boutique Canada Inc. from GameStop Global Holdings S.A.R.L.

With the acquisition, the retailer relaunched under the name EB Games Canada, a brand many Canadians still associate with their formative gaming years.

Related Retail Insider stories:

Scene+ partners with Expedia on travel opportunities

Photo: Scene+
Photo: Scene+

Scene+ members can now book travel packages through Scene+ Travel, Powered by Expedia, giving them access to new ways to save and opportunities to earn and redeem points when planning their next travel adventure.

Plus, when redeeming their Scene+ points for a travel package – airfare and hotel, members can now also earn points on the hotel portion of their package, the partners announced recently.

Candice Troupe
Candice Troupe

“Our members have been clear with us – they want more opportunities to earn points and greater flexibility when it comes to booking travel,” said Candice Troupe, Senior Vice President of Marketing and Partnerships at Scene+.

“This is just the latest example of our commitment to provide Scene+ members with unique offers and new ways to earn and redeem Scene+ points on the things that matter the most to them.”

As Canadians look for ways to stay home and explore their own country, Scene+ Travel, Powered by Expedia makes that easier with offers that focus on domestic travel to cities like Vancouver, Halifax, Toronto, Calgary and Montreal. Members looking to travel the globe will also have access to promotions for popular international destinations like Cancun, London, Tokyo and Mumbai, explained the partners.

“There are no limitations on destinations and Scene+ members have the flexibility to pay with points, their preferred payment card, or a mix of both. When booking packages in June, members can earn 3,000 bonus points and as always there is no minimum points balance required to redeem towards any package. Having a Scotiabank Scene+ credit card remains the best and fastest way for members to earn Scene+ points and travel faster. Members who pay with an eligible Scotiabank Scene+ credit card can earn up to 6X the points on any booking,” they said.

Scene+ is a carefully curated rewards program offering its more than 15 million members the opportunity to earn points in a wide variety of ways, in a manner that suits their buying habits and lifestyle. Through its relationship with Scotiabank, Scene+ members have an opportunity to accelerate their points-earning potential with eight options on credit or debit cards that give members access to a whole new level of rewards and value. Expedia Group, Inc. brands power travel for everyone, everywhere through its global platform.

Related Retail Insider stories:

MOVATI begins construction on fourth Edmonton fitness club

Source: MOVATI
Source: MOVATI

MOVATI Athletic, one of Canada’s foremost fitness and wellness brands, has launched construction of its fourth location in Edmonton, located in the rapidly expanding community of Harvest Hills.

Slated to open early 2026, this new facility is a testament to MOVATI’s continued commitment to delivering a new standard in premium service as part of an inclusive, and wellness-focused fitness experience, said the company.

“Seamlessly integrating form, function and luxury, this new club will offer seven thoughtfully designed boutique-style studios offering up to 200 in-person classes weekly, across yoga, cycling, Pilates, dance and functional training. Members will also enjoy a full-service aquatic area, spa-inspired locker rooms, a private dedicated women’s only fitness space and an array of refined wellness amenities – from contrast therapy suites and recovery zones to a luxe relaxation lounge – all within a single club,” it said.

“Edmonton has embraced MOVATI in such a powerful way, and we’re incredibly excited to continue growing alongside this amazing community,” said Chuck Kelly, President and CEO of MOVATI. “Opening our fourth location is a reflection of that connection. We’re proud to offer more than just a place to work out – we’re creating a space where people come to feel strong and supported in every part of their wellness journey.”

Chuck Kelly
Chuck Kelly

With construction now underway, MOVATI said it is poised to bring its transformative fitness experience to even more Edmontonians. The new club is expected to create up to 120 permanent team positions and provide residents with access to one of the most comprehensive fitness destinations in the region.

Founded in 1997, MOVATI Athletic said it is redefining the fitness experience, blending the intimacy of boutique fitness with the luxury and amenities of a full-service club. As a top- tier fitness brand, MOVATI currently operates 18 clubs across Ontario and Alberta, with an expanding footprint fueled by exceptional member satisfaction and a strong community presence, it said.

“The opening of the fourth Edmonton location marks a significant milestone in MOVATI’s national growth strategy, focused on empowering more Canadians to feel welcome, feel comfortable and feel healthy,” added the company.

Related Retail Insider stories:

Source: MOVATI
Source: MOVATI
Source: MOVATI
Source: MOVATI

Freshii launches its first lineup of premium, top-quality poke bowls

Source: Freshii
Source: Freshii

Freshii, which is part of the Foodtastic group of foodservice brands, is diving into one of the world’s most popular food trends with the launch of its first-ever lineup of premium poke bowls, now available at locations across Canada.

These include four premium poke bowls featuring sushi-grade salmon, prawns, ahi tuna, or tofu, along with sliced avocados and other fresh ingredients. Freshii is the largest national chain to offer a lineup of poke bowls to Canadian consumers, said the company.

“We’ve absolutely fallen in love with our new poke bowls,” says Chris Cann, Brand Leader at Freshii. “We’ve been working on this product launch for well over a year and the results are exactly what Freshii customers love — quality meals with unique flavours that satisfy your hunger and need for convenience and value.”

Chris Cann
Chris Cann

Originating in Hawaii, poke bowls are a cornerstone of island cuisine, celebrated for their fresh ingredients and customizable nature, a philosophy that mirrors Freshii’s core values. Freshii’s new poke bowls embody this spirit, offering a fresh, balanced, and delicious meal option that delivers on flavour and nutritional value, explained Freshii.

“Crafted fresh in-store to deliver a premium, restaurant-style experience, the bowls are available in two flavour styles, teriyaki and ponzu, with a choice of salmon or tofu for the teriyaki bowls, and ahi tuna or prawns for the ponzu bowls. Each bowl features a generous base of rice and greens, topped with a selection of avocado, mango, pickled onions, and crispy wonton strips, plus bold finishing touches like sesame seeds, fried onions, and furikake. Guests can choose from signature sauces, such as Sriracha Mayo or Wasabi Aioli, for added depth and contrast,” it said.

The poke bowl recipes were created by Chef Jason Baker, Director of Culinary, QSR at Freshii and a Vancouver native, whose culinary vision is deeply rooted in the West Coast’s healthy lifestyle and abundance of fresh seafood. His expertise has been instrumental in crafting the lineup to ensure an authentic and exceptional taste experience.

“As someone who grew up on the West Coast, I’ve always been inspired by the way food can be both nourishing and bold in flavour,” said Baker. “With our new poke bowls, we wanted to bring that sense of balance and freshness to every bite using quality ingredients and global influences to create something that feels vibrant, satisfying, and true to Freshii’s mission.”

Freshii is a quick-service restaurant that provides health-conscious consumers with fresh, nutritious, and flavourful meal options on the go. Freshii is wholly owned and operated by Foodtastic, one of the largest restaurant franchise companies in Canada with a portfolio of restaurants that includes Milestones, Pita Pit, Quesada, Second Cup and 22 other renowned banners.

Related Retail Insider stories:

RCC: 2025 Excellence in Retailing Awards winners

Photo by James Wheeler
Photo by James Wheeler

In a time of accelerated transformation and rising consumer expectations, retailers in Canada are proving once again that they don’t just adapt—they lead. Retail Council of Canada (RCC) announced the 14 winners of the 2025 Excellence in Retailing Awards (ERA) Tuesday night at the much-anticipated Excellence in Retailing Awards Gala, a highlight moment of RCCSTORE25 Conference in Toronto. The gala evening also saw the presentation of three distinguished Awards of Distinction and 14 Retail Education Scholarships, spotlighting both seasoned leadership and the next generation of retail talent.

Diane J. Brisebois
Diane J. Brisebois

“This year’s ERA winners exemplify the bold, purpose-driven spirit that defines retail in Canada today,” said Diane J. Brisebois, President and CEO, Retail Council of Canada. “From championing employee well-being to reimagining the in-store experience and investing deeply in sustainability and community, these retailers are setting a global standard for what it means to lead with impact.

“I also extend my heartfelt congratulations to this year’s distinguished recipients of the Awards of Distinction: François Roberge from la Vie en Rose and Jenn Harper from Cheekbone Beauty for exceptional achievements, resilient leadership and courageous, forward-thinking strategies. At a time when it might be easier to take a cautious path, these retailers have chosen to lead with vision, integrity, and impact.”

François Roberge, President and CEO of la Vie en Rose, was honoured with the Lifetime Achievement Award. Jenn Harper, Founder & CEO, Cheekbone Beauty Cosmetics Inc., was awarded Independent Retail Ambassador of the Year.

Winners of the 2025 Excellence in Retailing Awards Announced (CNW Group/Retail Council of Canada)

2025 Excellence in Retailing Awards winners are:

Award CategoryWinner
E-Commerce ExperienceRONA
Environmental LeadershipSobeys Inc.
In-Store Experience & DesignIndigo Books & Music Inc.
In-Store Experience & DesignBest Buy Canada
In-Store MerchandisingWalmart Canada
Loss PreventionPet Valu Canada
Omni-ChannelSociété québécoise du cannabis (SQDC)
Philanthropic LeadershipPattison Food Group
Philanthropic LeadershipIKEA Canada
Pop-Up Experience & DesignSephora Canada
Retail MarketingIKEA Canada
Retail MarketingLe Groupe Aldo Inc.
Supply Chain InnovationsStaples Canada
Talent DevelopmentPurdys Chocolatier
Santo Ligotti
Santo Ligotti

This year’s Gala also marked a poignant moment of celebration as the industry honoured Brisebois for her remarkable 30-year tenure as President & CEO of RCC with an induction into the Canadian Retail Hall of Fame. “Diane’s unwavering commitment and tireless leadership have elevated the retail sector to new heights,” said Santo Ligotti, Vice President, Marketing and Membership, RCC. “Her legacy will continue to inspire the next generation of retail leaders across the country.”

Among the 14 students awarded Retail Education Scholarships, four received additional honours. 

  • Alana Tollenaar (sponsored by JRoss Recruiters)
  • Emilio Velazquez (sponsored by RCC)
  • Amaira Bons (sponsored by Browns Shoes)
  • David Medcalfe (sponsored by Costco Wholesale Canada Ltd.)

Learn more about the Excellence in Retail Awards selection criteria, and the Retail Education Scholarship Program.

Retail is Canada’s largest private-sector employer with over 2.3 million Canadians working in the industry. This sector is a major economic contributor, generating more than $93 billion annually in wages and employee benefits. In 2024, core retail sales (excluding vehicles and gasoline) exceeded $508 billion. RCC members account for more than two-thirds of these core retail sales and 95 per cent of the grocery market. Membership extends across the country, embracing over 54,000 storefronts in diverse formats such as department, grocery, specialty, discount, independent retailers, online merchants, and quick service restaurants.

Related Retail Insider stories:

François Roberge to receive Retail Council of Canada’s Lifetime Achievement Award