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Empire planning to renovate 20-25% of its store network

EXTERIOR OF SOBEYS GROCERY STORE. PHOTO: SUPERMARKET NEWS

Empire Company Limited (TSX: EMP.A) announced on Thursday its financial results for the third quarter ended February 1, 2025. For the quarter, the company recorded net earnings of $146.1 million ($0.62 per share) compared to $134.2 million ($0.54 per share) last year. For the quarter, the company recorded adjusted net earnings of $146.1 million ($0.62 per share) compared to $153.1 million ($0.62 per share) last year.

Michael Medline
Michael Medline

“We are pleased to see our strong execution continue in Q3, highlighted by improving same-stores sales and our ongoing discipline in managing margins,” said Michael Medline, President & CEO, Empire.

Empire is a Canadian company headquartered in Stellarton, Nova Scotia. Empire’s key businesses are food retailing, through wholly-owned subsidiary Sobeys Inc., and related real estate. With approximately $31.1 billion in annual sales and $16.8 billion in assets, Empire and its subsidiaries, franchisees and affiliates employ approximately 128,000 people.

The company said it is continuing to enhance data capabilities and deepen the understanding of customers, allowing it to effectively capture emerging trends. It said it aims to grow total adjusted EPS over the long-term through net earnings growth and share repurchases.

“Over recent years, the Company has accelerated investments in renovations, conversions, and new stores along with store processes, communications, training, technology and tools. Investing in the store network will remain a priority, demonstrated by a sustained emphasis on renovations and continued new store expansion. The Own Brands program enhancement will remain a priority through increased distribution, shelf placement and product innovation,” Empire said in a news release.

“The Company intends to invest capital in its store network and is on track with its plan to renovate approximately 20% to 25% of the network between fiscal 2024 and fiscal 2026. This capital investment includes important sustainability initiatives such as refrigeration system upgrades and other energy efficiency initiatives.

“For fiscal 2025, capital spend is expected to be approximately $700 million, with approximately half of this investment allocated to renovations and new store expansion, 25% allocated to IT and business development projects and the remainder allocated to central kitchens, logistics, sustainability and e-commerce. The Company is on track with its plan to renovate approximately 20% to 25% of the network between fiscal 2024 and fiscal 2026.”

Regarding its financial results, Empire said food sales for the quarter increased by 3.1% primarily driven by positive growth across the business, particularly in Full-Service and FreshCo. Fuel sales for the quarter increased by 2.7% driven by higher fuel prices and higher volume compared to the prior year.

Gross profit for the quarter increased by 4.8%, primarily driven by higher sales, strong performance and operational discipline aimed at reducing shrink, and business expansion (Farm Boy, FreshCo and Voilà). Gross margin for the quarter increased to 27.0% from 26.5% in the prior year primarily as a result of disciplined execution and targeted efficiencies in our stores aimed at reducing shrink. Excluding the mix impact of fuel sales, gross margin for the quarter was 43 basis points higher than the prior year.

Voilà by Sobeys and Voilà par IGA promises to help Canadians stay one step ahead of their busy lives, underscored by a new tag line “Your groceries delivered. Just like that.” (CNW Group/Empire Company Limited)

“Voilà, the Company’s online delivery business, has three active CFCs located in Toronto, Montreal and Calgary. In the fourth quarter of fiscal 2024, the Company decided to pause the opening of its fourth CFC in Vancouver, British Columbia to focus efforts on driving volume and performance in its three active CFCs. Construction of the external building for the fourth CFC has been substantially completed with the internal work related to the grid build and robot commissioning not yet started. Once e-commerce penetration rates in Canada increase, the Company will be in a position to make a decision quickly on when it will proceed with the opening of its fourth CFC,” said Empire.

“Since fiscal 2018, the Company has been expanding its FreshCo discount format to Western Canada and its significant growth has been driven by store conversions and regional expansion. The value proposition and strong multicultural assortment, along with the addition of the Scene+ loyalty program, has supported the growth and expansion of the discount format. As at March 12, 2025, FreshCo has 48 stores operating in Western Canada and the Company expects to achieve its original targeted growth of converting up to 25% of 255 Safeway and Sobeys Full-Service format stores in Western Canada over the next several years.

“Recent imposition of tariffs by the United States government and retaliatory tariffs by the Canadian government are expected to create volatility in the Canadian economy, including higher future costs for importing goods, potentially contributing to higher inflation if increased costs are passed to Canadian consumers. The timing and duration of increased tariffs create financial uncertainty for Canadian companies, and may lead to potential job losses, reduced economic activity, and weakening confidence in the future, and could disrupt supplier relationships and the supply chain, and this may increase the volatility in the Company’s operational results.  Currently, approximately 12% of the Company’s annual sales are related to goods sourced from the United States. The Company continues to focus on reducing this percentage by promoting local and Canadian products or by seeking alternate sources of supply outside the United States.”

Founded in 1963, Empire Company Limited has grown into a major player in Canadian retail through a series of strategic acquisitions and investments. The company owns, affiliates, or franchises more than 1,500 stores across Canada, operating under various banners including Sobeys, Safeway, IGA, Foodland, Farm Boy, FreshCo, Thrifty Foods, and Lawtons Drug.

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How a 50-year-old Birks campaign is still relevant

Photo Credit: Olivier Blouin - Birks’ Royalmount store facade. (CNW Group/Birks Group Inc.)

Birks has become the latest of a number of retailers to shout out its proud Canadian heritage.

Nearly 50 years ago, Birks, Canada’s leading designer of fine jewellery, bridal jewellery and gifts, took out full page advertisements in Canadian newspapers across the country to mark Canada Day, celebrating national pride and the company’s Canadian heritage, said the company in a recent news release.

“Birks, which was founded in 1879, has been a part of celebrating Canadians’ special moments for over 145 years. Last week, on March 5th, Birks felt it was the right moment to reprint this message of Canadian pride, hope and unity,” it said.

“The copy from the original advertisement stated, “We are too young not to be enchanted with what’s ahead. Not naïve enough to be unaware of growing pains. And certainly not so old that we consider every setback a mortal blow. Our future is exciting because it is built on the kind of dialogue which must inevitably become constructive and progressive. Let us all look upon his moment as a gift to widen our ability to understand…. and broaden our capacity to think as big as the country in which we live.”  A new tag line was added, “Together with you, proudly Canadian, now and always”.

Birks said it also developed a companion video which was posted on their social media platforms, focusing on Canadian heritage – Hockey, Expo ’67, Canadian Olympic athletes, Canada’s 150th birthday and the beauty of the Canadian landscape, which has always served as the inspiration for Birks’ jewellery designs.

Katie Reusch
Katie Reusch

“As a proud Canadian company, we feel it is important to state our values and stand with all Canadians,” said Katie Reusch, Birks Senior Director, Marketing and Communications. The campaign has tapped into a wellspring of national pride, receiving nearly 1 million views on social media so far. “It is so inspiring to read the comments people have shared that reflect an inspired and unified Canada. That as a country, we believe in a strong future.”

Some of the comments posted on Birks’ social media include:

“When my mother was graduating university in the 1930s, her parents wanted to give her a special piece of jewellery. They lived in rural Manitoba, but they had a catalogue from Birks. The store in Winnipeg sent them two sets to choose from! All on an honour system. They chose an absolutely stunning necklace and bracelet with green and blue stones that she wore on every special occasion, and multiple generations since have worn on our wedding days.”

“Thank-you for reposting. My late uncle’s 1928 signet ring, my late mother’s 1946 diamond ring and wedding band, my 1980 wedding band-all Birks. Thank-you. I wear them with pride.”

“We have a deep affection for Canada, a country that fills us with pride and joy. The beautiful landscapes, diverse cultures, and welcoming communities make us proud to call ourselves Canadian. With its iconic maple leaf and rich heritage, Canada holds a special place in our hearts.”

In response to the outpouring of national pride, Birks said it is planning on relaunching their iconic maple leaf collection, with a broach expected to launch in the spring.

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Canadian Retail News From Around The Web For March 13, 2025

Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past 24 hours.

‘Very sad to see’: Hudson’s Bay missed opportunity to target new market, expert says (Global)

Shoppers dismayed by ‘paused’ Hudson’s Bay rewards program amid creditor protection (BarrieToday)

Inside Hudson’s Bay’s “Fully Intertwined” Relationship With RioCan (Storeys)

German jeweller sues Bay for $2.3 million over licence deal (Vancouver Sun)

Buying Canadian is a matter of pride for shoppers. For major grocery chains, it’s an opportunity (CBC)

Edmonton twin brothers’ close art supply store after 40-year run (CityNews)

Shopping in the U.S.? What you need to know before coming back to Canada (CBC)

Posthaste: Small businesses already feel the tariff pinch and it’s about to get worse (Financial Post)

B.C. retail sector bracing for tariff tumult (BIV)

Deachman: Will The Bay survive in downtown Ottawa — or anywhere? (Ottawa Citizen)

The Beer Store announces store closures in southern Ontario (CTV)

‘We are now facing a new crisis’: Bank of Canada warns tariff war impact could be severe as it cuts interest rate to 2.75% (Mississauga.com)

Craft distilleries say steep markups are keeping their products off B.C. Liquor Store shelves (CBC)

Retail Council of Canada taps Odgers Berndtson to find next CEO (Consulting.ca)

Additional funding to support Jasper’s recovery

Jasper, Alberta (Image: Mario Toneguzzi)

Residents and businesses in Jasper and Jasper National Park are committed to rebuilding and welcoming visitors to Canada’s Rocky Mountains after the devastating 2024 wildfires. The federal government is responding to the needs of the community by providing significant support to restore the town and strengthen its economy, particularly its vital tourism sector.

Terry Duguid
Terry Duguid

Terry Duguid, Minister for PrairiesCan and Ministerial Lead for Jasper, announced additional federal funding exceeding $2 million for new initiatives aimed at helping local businesses, improving construction efforts, and boosting the tourism economy. Minister Duguid also unveiled a new land lease agreement to facilitate the development of affordable housing in Jasper.

Retail Pop-Up Business Village to Aid Recovery

Jasper businesses have faced severe challenges due to the 2024 wildfires, including revenue loss, reduced foot traffic, and the destruction of storefronts. To support local businesses in their recovery, PrairiesCan is helping the Municipality of Jasper establish a retail pop-up business village in the downtown core. This temporary space will provide businesses that lost their physical locations the opportunity to resume operations and generate revenue during the peak tourism season.

“The pop-up business village will ensure that Jasper remains open and ready to welcome visitors. It will provide essential services and experiences that both locals and tourists have come to expect,” Minister Duguid said. The site is expected to be operational before the summer tourism season, with approval already granted by Parks Canada and the Municipality of Jasper.

Efficient Construction Initiatives to Support Rebuilding

The destruction of over 30% of Jasper’s structures has created a need for extensive construction efforts. To address challenges related to limited storage for construction materials and prefabrication spaces, PrairiesCan is contributing to the establishment of an interim industrial park. This park will provide businesses and tradespeople with essential storage and workspace for rebuilding operations within the town. Additionally, the Municipality of Jasper will collaborate with Parks Canada to set up staging areas for construction materials and provide temporary accommodations for workers.

Enhancing and Marketing Jasper’s Visitor Experiences

Tyler Riopel
Tyler Riopel

With tourism being a critical driver of Jasper’s economy, the federal government is investing in marketing and promotional efforts to ensure visitors know that Jasper is open for business. PrairiesCan is providing additional funds to Tourism Jasper to enhance its capacity to develop and promote travel packages that will attract regional and international visitors to the area.

Tyler Riopel, CEO of Tourism Jasper, expressed his gratitude: “This funding represents another critical investment in Jasper’s ongoing recovery and long-term economic resilience. The challenges from last summer’s wildfires are still being felt, and continued support like this ensures that our businesses can rebuild, our tourism economy can grow, and our community remains strong.”

Affordable Housing Development to Support the Community

Recognizing the need for long-term housing solutions, Parks Canada and the Municipality of Jasper are working together to rebuild the community with higher density housing. To facilitate this, Parks Canada has leased a parcel of land on Connaught Drive to the Municipality of Jasper for a nominal fee of $1. This land will be used to build a 40-unit affordable housing complex, marking the first stage of a broader strategy to provide long-term housing in the town.

“We are grateful for the Government of Canada’s investment in Jasper’s recovery and growth,” said Richard Ireland, Mayor of the Municipality of Jasper. “This funding will provide vital support to our local businesses, enhance our tourism offerings, and aid in the critical rebuilding efforts following the 2024 wildfires.”

Federal Investment and Future Support

The total funding announced today includes $1,823,678 for the pop-up business village and construction initiatives, and $250,000 for tourism-related projects. This investment builds on previous federal support for Jasper’s recovery, which includes over $160 million for housing, wildfire response, and recovery efforts, as well as $15.2 million for rent relief and $3 million for tourism initiatives.

Paul Butler
Paul Butler

Paul Butler, Executive Director of the Jasper Park Chamber of Commerce, emphasized the importance of the continued support: “As Jasper moves from the emergency phase into the recovery phase, initiatives like the pop-up business village and support for enhanced visitor experiences will be invaluable in fueling our local economy so our community can recover and build back better than ever.”

Jasper is now poised to recover and emerge stronger than ever, thanks to the collaboration between the federal government, local businesses, and community leaders. The support provided today marks a critical step in rebuilding this resilient community and ensuring its future economic success.

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Canadian Franchise Association announces return of Virtual Franchise Your Business Series

Source: PropertyGuys.com
Source: PropertyGuys.com

The Canadian Franchise Association (CFA) has announced the return of its Virtual Franchise Your Business Webinar Series for 2025, designed to help Canadian business owners unlock the potential of franchising as a growth strategy.

This four-part series kicked off in February, with the next session taking place May 1. 

The Association said this year’s seminars offer an incredible lineup of seasoned industry experts including the series’ next speaker, Ken LeBlanc, CEO & Founder of PropertyGuys.com, as well as Larry Weinberg, Cassels Franchise Partner, and Lyn Little, Partner at BDO Canada.

Entrepreneurs will hear about LeBlanc’s unique journey, which he began as a third-year business student selling homes online 25 years ago. Today, PropertyGuys.com is celebrating more than 80 locations in North America and changing the way real estate is conducted. PropertyGuys.com’s story is just one example of the many businesses across a wide variety of sectors that have found success scaling through franchising.

Sherry McNeil
Sherry McNeil

“Franchising offers a powerful and proven pathway for entrepreneurs to grow their businesses and make a lasting impact in today’s competitive market,” said Sherry McNeil, President and CEO of the Canadian Franchise Association (CFA). “The Franchise Your Business series was created to equip business owners with everything they need to expand efficiently, effectively, and successfully through franchising. Whether you’re just starting your franchising journey or looking to refine your strategy, this series provides a unique opportunity to learn directly from industry experts across various fields, helping you navigate the intricacies of franchising and maximize its potential for your business.”

The CFA said Franchise Your Business provides attendees with the knowledge, tools, and insights needed to successfully scale their business via a proven structure, with a robust community of entrepreneurs backing them every step of the way. Live attendees will have the exclusive opportunity to engage in meaningful dialogue with a cross-section of experts in the field and ask questions on a variety of topics from legal considerations and expansion strategies to accounting practices and much more.

As Canada’s 12th largest industry, franchising is expected to contribute over $120 billion to the economy this year and createjobs for almost two million Canadians.

For more information and to register for upcoming seminars, visit: https://cfa.ca/franchiseyourbusiness/

2025 Session Dates:

  • May 1, 2025 | 11 AM – 4 PM ET
  • June 12, 2025 | 11 AM – 4 PM ET 
  • October 29, 2025 | 11 AM – 4 PM ET

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Cardstream partners with Moneris

Source: Moneris
Source: Moneris

Cardstream Group, UK’s largest independent payment technology provider, and Moneris Solutions Corporation, a leading Canadian commerce solutions provider, have announced that Moneris will leverage Cardstream’s Payment Facilitation-as-a-Service platform to enable its partners to extend their presence and integrated offerings in the Canadian market.

Through the agreement, Moneris will offer a comprehensive platform to its Independent Software Vendor (ISV) and Independent Sales Organisation (ISO) partners, supporting their expansion opportunities within the dynamic Canadian market, it was announced in a news release.

Adam Sharpe
Adam Sharpe

Adam Sharpe, CEO of the Cardstream Group, said: “We’ve built a group portfolio of over 150 channel partners who use and distribute our white label FinTech as their own. Our PayFac-as-a-Service platform is the quickest and most versatile way for companies to enter this rapidly growing billion-dollar global marketplace. We are delighted to have been chosen by Moneris as its technology provider.”

Patrick Diab
Patrick Diab

“Moneris is pleased to work together with Cardstream, leveraging its leading-edge platform to support our payment facilitation services,” said Patrick Diab, Chief Product Officer at Moneris. “These services will enable ISV and ISO partners to enter the Canadian market or expand their commerce solutions, beginning in the second quarter of 2025.”

Businesses interested in more information about Cardstream’s PFaaS platform can contact payfac@cardstream.com.

For more information about the Moneris’ payment facilitation services, businesses can contact payfac@moneris.com.

Cardstream is the UK’s largest independent payment technology provider.  Cardstream offers a comprehensive, full-stack financial services suite that enables the creation of customised, white-labelled solutions that offer unparalleled freedom, speed, and agility within a complex financial sector.  These solutions include Onboarding Verification and Management, Payment Connectivity and Gateway, Transaction Monitoring and Routing, Payment Facilitation and Acquiring. 

Northern Reflections Looks to the Future Under New Ownership

Northern Reflections store at White Oak Mall in London ON. Photo: Northern Reflections

The Canadian retail landscape continues to evolve with the acquisition of women’s fashion retailer Northern Reflections by Putman Investments. The deal, announced in January 2025, marks a pivotal moment for the 40-year-old brand, which has long been recognized for its commitment to quality and classic styling.

Under the leadership of Doug Putman, Putman Investments has a track record of revitalizing well-known retail brands, including Toys “R” Us and Babies “R” Us Canada, Sunrise Records, and UK-based HMV. Northern Reflections’ acquisition signals another strategic move in preserving and growing a heritage brand in a shifting retail market.

A New Era for Northern Reflections

Maryann Darling
Maryann Darling

Northern Reflections’ President, Maryann Darling, and Director of Retail, Kate Alexander, expressed their enthusiasm about the acquisition in a recent interview. Darling emphasized that the partnership with Putman Investments will allow the company to reinforce its Canadian roots while enhancing its ability to provide high-quality products to a loyal customer base.

“This particular partnership allows us to do what we haven’t been able to before—it gives us an opportunity to truly stay true to our Canadian roots while strengthening our commitment to quality,” said Darling. “Not just as a retailer, but because of Putman’s other portfolios, we can now become a really strong collaborator across the banners. This will allow us to approach brand awareness in a fresh and innovative way.”

While the integration is still in its early days, Darling hinted that customers can expect to see developments over the next three to six months. “There are a lot of different opportunities and synergies we are working through behind the scenes. It’s still early, but you’ll start to see things come together soon.”

Continuity in Store Experience and Product Offerings

Kate Alexander

Despite the ownership change, Northern Reflections’ stores will maintain their familiar look and feel. Alexander assured customers that no immediate changes are planned in terms of store operations. However, the company will be transitioning its logistics to the Vaughan Distribution Centre, previously occupied by Toys “R” Us, which will allow for cost efficiencies and streamlined operations.

“I’ve been with Northern Reflections for 28 years, and for all those years, the focus has always been on the customer first,” said Alexander. “That will remain the same. We’re proud of our product, and we have a loyal following that appreciates our commitment to quality.”

The product line will also continue to embody the classic aesthetic Northern Reflections is known for. However, Darling shared an exciting update about the company’s leadership team. “On March 3rd, we welcomed Jacqui  Simpson as our new head of product development and buying. She brings a wealth of experience in product strategy and brand development, and we’re excited to see how she continues to evolve and inspire our customers.”

Northern Reflections store at Cottonwood Mall. Photo: Northern Reflections

E-Commerce and Retail Strategy

While e-commerce has been a significant focus for many retailers in recent years, Northern Reflections is taking a measured approach to its digital growth. Darling explained that while online sales remain stable, the company is being deliberate about balancing in-store and e-commerce strategies.

“What we’re seeing in the industry is that e-commerce has plateaued or even declined in some areas,” said Darling. “For us, we’re focusing on maintaining volume while building a stronger financial foundation. At the same time, we know that our customers value an exceptional in-store experience, so we’re ensuring there’s parity between the channels.”

Sustainability and Ethical Practices

Northern Reflections has long been committed to sustainable and ethical business practices. Alexander highlighted some of the initiatives the company is undertaking to minimize environmental impact.

“We donate products to Brands for Canada, and wherever possible, we use recycled paper and other sustainable materials,” she said. “Unlike fast fashion brands, Northern Reflections designs classic styles that endure the test of time. We take pride in the fact that many customers still have Northern Reflections pieces in their wardrobes from 20 years ago.”

Northern Reflections store at Cottonwood Mall. Photo: Northern Reflections

The Future of Northern Reflections: Expansion and Collaboration

As part of its growth strategy, Northern Reflections will maintain a store count of approximately 105 locations across Canada. While there are no immediate plans for major expansions, the brand is exploring collaborations within the Putman Investments portfolio.

“We’re thrilled to share that in fall 2025, we will be launching two new collaborations that maintain our Canadian heritage while introducing something new,” revealed Darling. “The first is NR Littles, a baby collection that will be sold at Babies “R” Us. The second is NR, a unisex line of hoodies, sweatshirts, and sweat bottoms, which will be available at Sunrise Records.”

These exclusive collections will feature Northern Reflections’ signature quality and craftsmanship while catering to a broader customer base. Darling noted that these launches are just the beginning of what’s to come under Putman Investments’ ownership.

Celebrating Canadian Heritage

Northern Reflections remains one of Canada’s most recognizable fashion brands, alongside heritage names like Roots. With its signature loon logo and a commitment to classic, high-quality apparel, the brand continues to resonate with generations of Canadians.

“One of the key factors in Putman’s decision to acquire us was our deep connection to Canada,” said Darling. “This acquisition isn’t about changing who we are—it’s about preserving our heritage while evolving for the future.”

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Ross Mayer Opens Yorkville Flagship Boutique in Toronto

Ross Mayer at 122 Cumberland Street in Toronto. Photo: Craig Patterson

Toronto’s high-end Yorkville shopping district has welcomed a new addition with the opening of a flagship store by renowned Canadian fashion designer Ross Mayer. Located at 122 Cumberland Street, the boutique spans approximately 1,000 square feet and offers a curated selection of gender-fluid fashion, bespoke tailoring, and bridalwear.

Mayer, known for his timeless yet contemporary aesthetic, saw Yorkville as the ideal setting for his brand.

“When I was looking for a retail location, I explored different areas of Toronto, including Queen West, but Yorkville seemed to be the right fit,” Mayer explained. “It aligns with our client base, our aesthetic, and the level of sophistication we aim for.”

Ross Mayer

The process of securing and renovating the space moved quickly. Mayer finalized the deal shortly after the holidays, took possession of the store just three weeks before opening, and rapidly transformed it to match his brand’s elegant yet modern identity.

Design and Aesthetic

The store’s interior reflects Mayer’s refined yet contemporary design sensibility. A key feature of the space is its gold-accented fixtures, an element Mayer initially considered removing but ultimately chose to integrate into the store’s aesthetic.

“I decided to work with the gold details rather than eliminate them,” he said. “I complemented them with clean white walls, which allow the clothes to be the focal point.”

The result is a minimalist yet luxurious environment, allowing the garments to take center stage.

Ross Mayer at 122 Cumberland Street in Toronto. Photo: Craig Patterson

Gender-Fluid Collections and Bespoke Services

Mayer’s collection is distinctly fluid, blurring the lines between menswear and womenswear.

“I don’t separate my collection into men’s and women’s sections,” Mayer noted. “Everything is interspersed. It’s fashion for whoever appreciates it, without boundaries, labels, or limits.”

The store carries a diverse range of offerings, from everyday fashion-forward pieces to custom bridal and eveningwear. Bridalwear, a growing segment of Mayer’s business, is offered on a bespoke basis, allowing for exclusive, one-of-a-kind creations.

“Bridalwear excites me as a designer because it allows for an extreme level of customization and craftsmanship that isn’t possible with ready-to-wear collections,” Mayer said. “Clients are looking for something highly personal, and I love the opportunity to bring their vision to life.”

Additionally, Mayer plans to introduce bespoke menswear tailoring services, further expanding the boutique’s offerings.

Ross Mayer at 122 Cumberland Street in Toronto. Photo: Craig Patterson

The Decision to Open a Store

Despite the evolving retail landscape, Mayer remains committed to the in-person shopping experience.

“We’ve built a strong presence in the U.S. market, largely through e-commerce and collaborations, but we wanted to establish a solid footprint in Canada,” he explained. “Yorkville felt like the right place to do that.”

Mayer has built a substantial following in the United States, partly due to a high-profile collaboration with Ross Mathews, a judge on RuPaul’s Drag Race. The partnership helped increase visibility for the brand, leading to significant growth in e-commerce sales. However, Mayer recognized the need for a brick-and-mortar presence to complement his online operations.

Future Expansion Plans

While Mayer remains focused on establishing the Yorkville store, he acknowledges the potential for future retail expansion.

“There’s definitely going to be another location at some point,” he said. “I could see us in another urban center—perhaps Montreal. The city has a European sensibility when it comes to fashion, which aligns well with our brand.”

Ross Mayer at 122 Cumberland Street in Toronto. Photo: Craig Patterson

Canadian Craftsmanship and International Manufacturing

Mayer’s designs are crafted both in Canada and overseas, a decision driven by both quality and cost considerations.

“We produce as much as we can in Canada, but the reality is that domestic manufacturing is incredibly expensive,” he explained. “We also work with a premium factory in China that I personally vetted. The quality they deliver is outstanding.”

Despite initial reservations about overseas production, Mayer expressed gratitude for the partnership. “Finding the right manufacturing partner was a lengthy process, but we have an incredible relationship with them, and they consistently deliver exceptional craftsmanship.”

Navigating the U.S. Market and Tariffs

Currently, approximately 70% of Mayer’s e-commerce sales come from the U.S., making the brand highly dependent on cross-border trade.

“The tariff situation is constantly shifting, and it’s something we have to monitor closely,” Mayer said. “While it hasn’t caused major disruptions so far, it’s definitely a concern for our customers.”

Tariffs on fashion imports can impact consumer purchasing decisions, particularly for aspirational buyers. Mayer acknowledges that added costs could deter some customers from making purchases, though he remains optimistic about the resilience of his U.S. customer base.

Final Thoughts

With the opening of his Yorkville boutique, Ross Mayer is solidifying his presence in Toronto’s fashion retail scene. His approach to gender-fluid fashion, bespoke craftsmanship, and high-end bridalwear positions him uniquely within the Canadian market. As he continues to expand his brand, Mayer remains committed to creating timeless yet innovative designs that resonate with modern consumers.

“Fashion should be an investment—pieces that stay with you over time, not just seasonal trends,” he emphasized. “That’s always been my philosophy.”

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Kinton Ramen South Trail Calgary officially opens March 15

Source- Kinton Ramen
Source- Kinton Ramen

After a successful soft launch, Kinton Ramen South Trail Calgary will officially open its doors on March 15 with a grand opening celebration.

Located at 4307 130 Ave SE, Unit #215, the festivities will begin just before doors open at 11 a.m. To mark the occasion, guests can enjoy signature ramen dishes at 50 per cent off.

Karalyn White

“Our soft launch in Calgary was a tremendous success,” said Karalyn White, Senior Director of Franchise Development at KINKA Family, the parent company that operates Kinton Ramen. “The community embraced us, and our team has settled in well. We’re thrilled to now invite everyone to join us for the grand opening on March 15.”

The new Calgary location will be open daily for normal business hours (these vary day-to-day). Conveniently located within the adjacent shopping centre, it offers a perfect spot for shoppers to enjoy a cozy dine-in experience or grab a meal to go, said the company.

“The new Calgary location is the first of several planned for the city, with additional restaurants set to soft open before summer in the Mission and Uxborough neighbourhoods. This expansion is part of a signed Area Representative Agreement with The Labreche Group, which will bring 12 Kinton Ramen outposts to Alberta over the next five years,” said the company.

Kinton Ramen Waterloo (Image: Kinton Ramen)

“Since franchising began in 2021, Kinton Ramen has expanded its footprint across North America, making its unique dining experience accessible to a broader audience. The new location in Calgary follows the success of its Winnipeg opening, a testament to the rising demand for authentic ramen in the Western Canada region.”

Source: Kinton Ramen
Source: Kinton Ramen

Established in May 2012, Kinton Ramen was one of Toronto’s first Japanese ramen restaurants

Founded in 2009, Kinka Family is a full-service international hospitality group. Since then, the company has come to be recognized as Canada’s largest Japanese restaurant group. It owns and operates a diverse portfolio of restaurants and cafés in Toronto, Montreal, Vancouver, Chicago, and New York. Included are KINKA IZAKAYA, KINTON RAMEN and JaBistro.

How retailers are navigating global supply chain uncertainty

Source- TradeBeyond
Source- TradeBeyond

By Lilian Bories: From a global supply chain perspective, the biggest uncertainty retailers and brands face in 2025 is the impact of tariffs. While the full outcome of new tariff policies remains unclear, organizations are bracing for potential cost disruptions by increasing their agility and refining supply chain models. Many are already making significant adjustments—a recent survey of 579 retail, consumer packaged goods (CPG), and wholesale professionals across multiple countries found that as tariffs loom, 60% of companies are overhauling their supply chains. Most companies are investing in diversification, automation, and supply chain resilience in response to complex global trade relations.

TradeBeyond’s latest Retail Sourcing Report takes a deeper look at the strategies leading brands and retailers are using to navigate the coming year of volatility.

Lilian Bories
Lilian Bories

Strategy 1: Optimize Cost Structures

In this climate of tariff volatility, companies need to take a proactive approach to cost management. Consumer product businesses can counter the impact of tariffs by ensuring they have fully diversified their supply chains, are running efficiently and have weighed the pros and cons of passing costs onto consumers.

A study by the National Bureau of Economic Research looked at the impact of the 2018 U.S. tariffs on washing machines across sourcing countries. It found that prices rose by around 12% across countries, including for the U.S. produced washing machines and dryers. The tariffs resulted in the creation of 1,800 domestic jobs, but the higher product prices cost consumers $1.5 billion more. This means that consumers ended up paying over $815 thousand per job (after netting out the tariffs collected).

No matter how tariffs play out, we can assume that prices for products will be higher. To counter the impact, retailers and brands can employ creative strategies such as adjusting prices across products, transferring costs to consumers where brand loyalty is strong and using hedging strategies to protect against currency and commodity price fluctuations.

Strategy 2: Leverage Advanced Technology

While still in a nascent stage, the integration of artificial intelligence (AI) and predictive analytics is readying to be a game changer for supply chain operations. These technologies promise to proactively help companies predict demand fluctuations, forecast potential disruptions, and optimize procurement processes in real-time. AI is expected to bring efficiency improvements across most of the supply chain.

Retailers such as Walmart have used predictive analytics to forecast inventory needs and reduce delivery times by up to 20%. Integrating AI helped Walmart streamline their operations and reduce inventory costs, for savings of $18 billion in one year. One research study highlighted how AI-driven analytics could save the retail sector $300 billion annually. Advanced technologies help businesses respond to market changes, improve overall efficiency, and reduce costs, ensuring a resilient and agile supply chain and value addition in dynamic trade environments. Alongside upgrading technology, upskilling employees to work alongside advanced technologies maximizes their potential.

Strategy 3: Broaden Sourcing Networks

Diversifying the supply base is not a new concept for most companies who have mature global sourcing programs. Retailers and brands have learned hard lessons in recent years from relying too much on Chinese or other single country suppliers. Increased trade tension and a climate of aggressive tariffs have further made the case for supplier diversification. As highlighted by GEP, diversifying supplier bases is key to enhancing supply chain resilience while reducing dependency risks.

Chinese suppliers are already well established in countries such as India, Vietnam, Malaysia and even Africa. Eastern Europe and Latin America have also grown in recent years as alternative or complementary sourcing destinations to mitigate risk. A priority for companies is finding a way to ensure supply chain continuity, establishing long-term agreements with competitive pricing, and further stabilize cost structures. Smart companies are also leveraging the available support from within supply chain networks, using third-party logistics providers to streamline diversification.

Strategy 4: Bolster Supplier Partnerships

Strong supplier relationships are an essential part of a contingency plan for navigating trade uncertainties. Engaging in collaborative planning, risk-sharing arrangements, and diversified sourcing strategies can foster a more resilient supply network. Openly sharing sustainability initiatives and performance metrics with stakeholders is also key to building trust and differentiation. Robust reporting practices reinforce credibility while ensuring adherence to emerging regulatory standards.

A study by PwC found that companies with deeply integrated supplier partnerships are 20% more likely to maintain stable operations during periods of market volatility. Such strategic alliances facilitate rapid adaptation to unforeseen challenges while ensuring continuity in supply. Diversifying supplier partnerships also reduces localized supply chain risks.

Strategy 5: Embrace nearshoring and onshoring

No question, the case for nearshoring and onshoring has grown in recent years, driven by higher costs, supply chain disruptions such as the pandemic and more recently, geopolitics. In theory, companies can gain greater control over their supply chains, allowing them to further streamline operations and respond quickly to shifting trade policies.

Nearshoring may not always be the best solution, but can yield benefits such as shorter lead times, faster response to consumer demand, reduced transportation costs, and improved regulatory compliance. Companies also gain the flexibility to find alternate sources for components and materials within their own region and can more easily customize products to suit local preferences.

Amid escalating trade complexities and unpredictable global markets, building resilient supply chains requires a multifaceted, data-driven approach. By broadening sourcing networks, embracing localized production, optimizing cost structures, using advanced technologies, and nurturing robust supplier relationships, companies can not only mitigate trade risks but also position themselves for sustainable long-term growth.

TradeBeyond’s new Retail Sourcing Report: 2025 Insights & Indicators explores these and other topics in greater detail, with in-depth analysis, including economic and global sourcing analysis and indicators. The report is available now as a complimentary download.

Lilian Bories is Chief Marketing Officer for TradeBeyond, retail’s leading provider of SaaS supply chain solutions.