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Ricardo’s Kandy Korner to Open Flagship Candy Store at CF Toronto Eaton Centre in Toronto [Interview]

Image: Ricardo's Kandy Korner

Imagine being a kid in a candy store.

That’s the feeling Ricardo Rizaie wants to create for kids of all ages when they walk into a Ricardo’s Kandy Korner shop. Whether they are kids by age or just kids at heart, the store offers a ‘wow’ experience for those looking for some sweets and some treats.

Rizaie has two stores operating in the Vancouver area and a flagship store planned for the downtown CF Toronto Eaton Centre in Toronto.

Image: Ricardo’s Kandy Korner

The first location opened in June 2021 in White Rock Beach in B.C., followed by another location in July 2022 in downtown Vancouver on Granville Street. 

The Eaton Centre location is expected to open in early 2024. Jackson Turner of CBRE’s Toronto Urban Retail Team helped secure the deal.

“We are B.C.’s biggest candy store,” said Rizaie. “And this will be Ontario’s biggest candy store. We have the biggest selection of bulk candy with over 450 different (candies). So people come in and choose their bulk candy, mix and match, all at one price.

“We have a lot of imported candy as well.

“Our idea basically is when a customer walks in we want to give them that experience like they’ve never had before. Super fun. Exciting. And when they leave there it’s like ‘oh wow, this store was really cool’.”

The stores are about 1,500 square feet.

Future Ricardo’s Kandy Korner at CF Toronto Eaton Centre (Image: Dustin Fuhs)

Rizaie was initially thinking of opening a location outside of a mall in downtown Toronto. While he was looking, a realtor showed him some locations and asked Rizaie if he would consider going inside a mall.

But Rizaie thought it would not be possible as a huge mall wouldn’t want the concept of a candy store. 

“That’s what I thought. This is only a third location and I don’t think they’d be interested,” he said. 

But Cadillac Fairview, which operates the CF Toronto Eaton Centre, made Rizaie an offer which he jumped at.

“Foot traffic wise this is Canada’s busiest mall I would say. You’re in the heart of downtown Toronto. You have like the biggest reach possible in the most populous city in Canada, province as well,” he said.

“So it’s a huge reach and it opens more doors going somewhere else potentially. I want to have one in every major province in Canada. For example, Montreal would be ideal for our next spot. Calgary would be nice too, somewhere downtown. 

“The good thing with Ontario is we could do three, four stores easily. It’s such a big area. We could do one in Niagara Falls, Yorkdale. So many different options here. We’re going to continue to grow.”

Rizaie said the brand’s customers are from five years old to seniors. There’s something for everybody. 

“The kids love their Pez dispensers. The adults, like seniors, like their licorice candy, their chocolate selection. We have a big chocolate selection. Our biggest audience is the young adults, anywhere from 20 to 35 actually.

“When people walk into the store we want them to feel excited. It’s like ‘holy shit, this is a lot of candy’. You don’t even know where to start. Most of the customers that walk in they are wowed at the decor, the selection, just the vibe in general. They’re amazed by it.”

Rizaie used to be in banking and wasn’t too happy with that. So he bought a convenience store from a family friend, renovated it and did really well. He saved some money and opened the first Kandy store then the second one. 

He’s got an ice cream store as well in White Rock called Ricardo’s with about 100 flavours of ice cream. He also has a vape shop on White Rock Beach called Smoke Culture. 

“I’m involved in a lot of different businesses,” he said.

PizzaForno Expands Into Toronto’s Public Transit System, Sets Sights on Airport Locations for Automated 3-Minute Pizzas [Interview]

PizzaForno at Highway 407 Bus Terminal (Image: Go Transit)

The automated pizzeria concept PizzaForno is continuing to expand its footprint in North America now moving into the public transportation sector as well as eyeing airport locations for growth.

PizzaForno has debuted with Metrolinx in Toronto with three transit stations, and growing, serving hot pizza, baked fast and fresh in three minutes, 24/7.

“This is the world’s first agreement of its kind with a public transit operator in Canada, and further strengthens PizzaForno’s leadership position in the automated food space in North America,” said Les Tomlin, Co-Founder and President of PizzaForno. “We are well on our way to becoming the fastest-growing pizza chain in North America by 2024.”

Les Tomlin, Co-Founder and President of PizzaForno, Jessica Greisman, Retail Partnership Manager at Metrolinx, and GO Bear celebrate the official launch of PizzaForno at the 407 GO Bus Terminal. (CNW Group/PizzaForno)

The concept, which began in 2018, currently has 70 units across North America.

“We have about 800 on order for the next 18 to 24 months,” said Tomlin.

“The whole concept of PizzaForno, the technology originated in France, and it’s been in France for the better part of 18 years believe it or not. And it’s obviously been reiterated technologically since then. PizzaForno has been in several transit hubs throughout France and even into Spain.

“A part of our plan has always been to launch at transit hubs. We started talking to Metrolinx in the middle of COVID as they were also looking to offer hot food offerings to their passengers. This is the right place at the right time with the right technology. Our next big hit is going to be airports and then we will have accomplished all our different channels.”

Tomlin said the number of locations with Metrolinx will expand quite rapidly. 

“The initial sales numbers have been extremely positive with that first launch location at Jane and 407,” he said, adding the company will look at transit station locations in major markets in Canada and the U.S.

PizzaForno at GO Transit Highway 407 Bus Terminal (Image: Pizzaforno)

He said the concept is growing quite rapidly because of convenience and cost. 

“And the fact you can actually get a great fresh baked pizza in three minutes. It’s quite remarkable,” said Tomlin. “I think the whole world during COVID went through a sort of instant demand situation where they want everything instant gratification wise. So the fact that you can actually step up to a kiosk and not have to interact with anybody either order through an app or touch a few buttons on a screen and get a fresh baked pizza in under three minutes is pretty unique to North America and I think its time has come.

“I think it was actually quite accelerated by COVID where everybody was getting used to ordering and not necessarily doing dining and eating.

“It’s really a grab and go business.”

Image: PizzaForno
PizzaForno app

Metrolinx is responsible for the operation of GO Transit, UP Express, and PRESTO. It operates over 400,000 buses and trains and serves over 100 million commuters.

“We’re excited to welcome PizzaForno to GO. Customers are now able to access great pizzas through a seamless ordering experience on the PizzaForno app as they arrive at their destination or prepare for their next trip or adventure,” said Mark Childs, Chief Marketing Officer, Metrolinx.

Mark Childs

PizzaForno marks the transit leader’s first automated hot pizza option with additional kiosks anticipated to be announced at GO Transit stations in the coming months.

The PizzaForno 9 x 6 ft. kiosks are seamlessly installed and operating in food courts, convenience stores, post-secondary schools, military bases, tourist destinations, and boating marinas throughout Canada and the US.

PizzaForno customers have the benefit of touchless ordering. They can use the new PizzaForno app to pre-order to make the experience even speedier or order directly at the kiosk from an automated screen. A robotic arm takes the refrigerated pizza and puts it into an oven for baking. Less than three minutes later, a hot pizza in a box emerges from a slot. PizzaForno also offers a take-and-bake option to enjoy at home.

“We deliver a really high quality product,” said Tomlin. “I think consumers are a little bit skeptical at first thinking how good can a pizza be from a robotic pizza machine and once they try it we’ve got them for life. They really are quite blown away by the quality of the pizza that comes out of our PizzaForno units.”

Calgary’s Retail Space Crunch Drives Surge in Rental Rates and Demand [Report]

Downtown Calgary 2023, view from Crescent Heights (Image: City of Calgary)

A tightening of supply for retail space in Calgary is leading to jumps in demand and rental rates at existing centres, according to a mid-year market report by commercial real estate firm CBRE.

The report said Calgary’s overall retail vacancy rate has risen by 10 basis points to six per cent, half-over-half, as the year started with headwinds with the prime lending rate now at its highest in over two decades. 

CBRE said asking rents have appreciated in response to a combination of demand, limited supply, and elevated construction costs. Suburban communities and neighbourhood centres continue to see exceptional demand, and for mixed-use noticeably less.

Image: City of Calgary
John Moss

John Moss, Senior Vice President of CBRE in Calgary, described the city’s retail market as “robust” despite some economic challenges.

The market is being buoyed by residential growth, the city’s vibrancy and the stability of retail. 

“There’s still some headwinds from retailers that exist,” said Moss. “But what is great is the momentum of the city and the momentum of our market is outweighing any of the challenges. So it’s still making the retail activity quite strong.

“Calgary has always done exceptionally well and I would say it’s almost insulated somewhat compared to the rest of Canada because we have the highest disposable income. We have the highest disposable spending. That’s what props us up exceptionally well.”

CBRE Calgary Retail Figures H1 2023

Moss said the market will be interesting to watch in the future. First there are a number of businesses that received federal government loans to help them through COVID and repayment is coming up for them. 

“I’m curious to see what’s going to happen in Q1 of next year once those loans start having to be paid,” he said. 

“But the other thing that is going to put upward pressure on our market is landlords are really reconsidering where we are in the business cycle from a retail standpoint. Construction costs are going through the roof and it’s putting pressure on the net rents that landlords have to get. So what’s happening is some landlords are starting to stall on their projects and tenants are then having to capitalize or take advantage of pre-existing inventory. 

“That’s been good because we’ve had some vacancies over the course of COVID. So it’s naturally absorbing all of those spaces that might not have had the same interest. That’s a great thing. We’re starting to see absorption of pre-existing inventory because construction is slowing down for new product.”

Also, formerly vacant space in some of the larger boxes, like Bed Bath and Beyond and Nordstrom, will bring new life into the retail landscape.

Calgary’s influx of residents has helped to support a range of economic activities throughout H1 2023, including filling some of the labour vacancies that employers face and driving retail demand throughout the city, said the CBRE report.

The increase in retail vacancy was mainly due to the sizable return of space from Nordstrom, buybuy BABY and Bed Bath & Beyond exiting the market. 

“Existing centres benefit from a slowdown in new retail construction, putting upward pressure on rates and lowering inducements as retailers look to expand while facing increasingly limited leasing opportunities. Competition increases amongst retailers searching for space for restaurants, groceries, pharmacies, personal services and especially daycares. Landlords are looking for solid covenants and involvement from franchisors to secure space when franchises are involved. Retailers and landlords alike are facing some headwinds to start the year as the prime lending rate is at the highest point in over two decades. This high-interest environment is new territory for many businesses and some landlords, which has caused some hesitation on new-build retail options and postponed construction financing for some new-build retail developments,” said the report.

“Those developers with construction underway or with standing inventory will see benefits of the demand for the remainder of the year. Tenant financing is a challenge, however, it is not limiting the need for growth in Calgary. Daycare operators have boomed in the City, along with personal services. Fashion retailers, meanwhile, are exploring alternative brick-and-mortar locations and continuing to push content through social commerce efforts. 

“Large-format restaurants continue to come back to the market. Good locations are transacting, however, stale locations may also have opportunities to reposition into other uses based on the local demand. Smaller format restaurants (under 4,000 square feet) and QSR spaces continue to be in high demand, with a healthy amount of turnover occurring. The Southeast quadrant holds the lowest vacancy rate and highest demand of any submarket at 1.8 per cent. The strongest sub-categories are Power Centres and Neighbourhood Shopping Centres with vacancy at 2.1 per cent and 3.6 per cent, respectively. This contrasts the glaring vacancy in Downtown Street Front and Super Regional Shopping Centres, both experiencing vacancy rates of 22.6 per cent and 15.1 per cent, respectively. The Central Business District (13.8 per cent vacancy) and South Central (7.1 per cent vacancy) areas continue to struggle from the lingering effects of COVID-19 and the resulting reduction in the commuting customer base. Suburban communities and neighbourhood centres continue to see exceptional demand; for mixed-use noticeably less.”

Cactus Club Cafe Crowfoot

A tightening on the supply side is leading to jumps in demand, rental rates at existing centres and, in many cases, significant bumps in renewal rents as tenants face limited relocation options, expensive buildouts, and increasing competition if they move, added the report.

“Last year’s new supply to market from retail development was at a nearly ten-year low, supplying only 546,159 square feet of new product to market. In the first half of 2023, developers have added only 277,916 square feet of retail space. As demand intensifies, shrinking inventory levels and reduced pre-leasing options will increase prices as retail tenants jockey to position themselves in desirable areas. Asset managers in Calgary are researching how much residential density can be added to the sites they own or looking to purchase adjacent lands to increase residential density close to their centres. These densification plans result in redevelopment and relocation clauses in many leases that take some negotiation,” said CBRE.

Lush Cosmetics Sets Ambitious Expansion Plans for Canada Including New Spa Locations, Services, and Entertainment Partnerships [Interview]

Lush on Robson (Rendering: Lush)

Lush is planning on expanding more throughout Canada next year, adding spa locations, has plans to add new services, and wants to explore more lifestyle and entertainment partnerships.

At the end of the month, Carrie Harambasic, Head of Business Development at Lush, says Lush has opened a new location in CF Champlain in New Brunswick and has plans to open a few more shops in Ontario early next year. The new locations in Ontario have been signed off; however, the exact addresses will be released at a later date once things have been finalized.

Carrie Harambasic

With these new locations arriving in Canada, more SPA locations will be added to Canada with a possible location in Toronto.

“There is an overwhelming excitement around the upcoming SPA in Vancouver and we are already looking at expanding in Canada and in the United States. Toronto is a potential location in Canada,” says Harambasic. “There is a need and enthusiasm for SPA in Canada and in order to enhance the client’s experience, the Lush founders always wanted to incorporate a warm and homely feeling SPA, which gave customers an oasis away from the busy world to relax and renew.”

Lush Spa on Robson (Rendering: Lush)
Lush Spa on Robson (Rendering: Lush)

The Lush SPA location in Vancouver was supposed to open this summer; however, it has seen setbacks. Harambasic says the new Lush SPA which will be 1350 square feet will open at the end of the year at 1020 Robson Street. This will be the first SPA location in Canada.

Harambasic said Lush will be adding two new spa locations and along with the traditional treatments such as facial and body treatments, lush will be adding another service.

“In addition to new facial and body treatments next year, we are also working on new services that showcase our dedication to fresh handmade cosmetics. This is still a work in progress, but all we can say is – there will be no more bad hair days.”

The Lush Spas will offer the same treatments and will have treatment rooms for facials, body massages, bath spa treatment, and more. Every spa appointment will be unique to each guest as they can decide how they would like to feel during their treatment, music, which bath bomb to use, and guests can decide the scents. Each appointment is customized to what the consumer is looking for as Lush wants everyone to have a unique experience and to leave fresh.

New App Updates

Lush App

Harambasic said Lush will be launching a new SPA section to introduce consumers to its new services.

“The App is definitely the platform you want to prioritize with extended features. You can now scan your favourite ‘naked’ Lush products, like massage bars for example, with the Lush Lens tool which will provide more information on the stores, ingredients, and even tutorials behind the products.”

The updated version of the app is also where consumers can book treatments at the Lush SPA once available in their area. This will make it easier for consumers to feel connected to the brand, understand each product, keep a history of which products they have used and enjoyed, and the app will make it easier for consumers to book appointments. The Lush app also offers early access to product launches, exclusive products, music playlist and guided meditations that match your product, wish lists, and provides an easy shopping experience.

Lush Gifting (Image: Dustin Fuhs)

“The new global app comes with exciting new features – including early access to product launches, improved search functionality, access to Lush Lens, Lush Bathe, and more! We are working to bring all the features you love from the old North American app to the new global app,” states on Lush’s website.

Lush will also be working on adding more features such as the buy online and pick up in store program and gift cards.

Lifestyle and Entertainment Partnerships

Lush Queen Street West (Image: Dustin Fuhs)
Barbie Partnership at Lush CF Toronto Eaton Centre (Image: Dustin Fuhs)

Harambasic says Lush also brings in new products for consumers to enjoy and have new collaboratives coming soon. Partnering with lifestyle and entertainment brands has been new to Lush this past year and they have launched eight collaborations so far, such as Super Mario Bros Movie, Stranger Things, Barbie, and have a Netflix partnership coming this year.

“Lots of exciting things. We have some new collaborative concepts that are hitting some key shops in markets across the US and Canada, similar to the concept shop that recently opened at the Miracle Mile Shop timed to our collection with Wes Anderson’s Asteroid City.”

As these partnerships have brought in around 30 percent more customers and are a great way to connect with shoppers, Lush will continue to add more .Along with the new collaboration with Netflix this year, Lush already has five new collaborations planned for next year.

Canadian Consumers Adjust to Higher Cost of Living [Survey/Video Interview]

Travel and in-person events have been back for some time, with many Canadians also returning to the office. While lockdowns and restrictions are no longer at play, some economic concerns that emerged through the pandemic still remain.

Moneris, Canada’s largest provider of innovative solutions for mobile, online and in-store payments, commissioned a survey in partnership with Angus Reid to capture the pulse of Canadian consumers as they navigate elevated inflation, a higher cost of living and a potential recession.

The survey took a close look at consumer sentiment and Canadians spending behaviours.

Moneris x Angus Reid Group Data Story 2023

When analyzing these areas, Moneris data and the survey revealed:

1.     When it comes to saving money, Canadians are cutting back instead of cutting out. Compared to last year, more Canadians said they were purchasing fewer items at restaurants (38 per cent in 2023 versus 34 per cent in 2022), while the number of outings remained unchanged.  

2.     Despite inflation falling, concern is rising – more Canadians (62 per cent) are stressed about their financial future as they grapple with a higher cost of living compared to 59 per cent in 2022.

3.     More Canadians (80 per cent) are looking for ways to make their dollars do more through sales/deals, an increase from the sentiment last year (75 per cent).

4.  If they had $1,000 less, 79 per cent of Canadians said they would buy fewer items with more than half saying they’d sacrifice entertainment (56 per cent in 2023 compared to 31 per cent in 2022) and restaurants (52 per cent in 2023 vs. 28 per cent in 2022).

5.   If they had $1,000 more, 62 per cent said they would buy more items with travel topping the list for a second year and groceries following closely behind with 48 per cent (up from 44 per cent in 2022). 

In this video interview, Sean McCormick, payment data expert with Moneris, discusses the results of the survey.

The Video Interview Series by Retail Insider is available on YouTube.

Connect with Mario Toneguzzi, a veteran of the media industry for more than 40 years and named in 2021 a Top Ten Business Journalist in the world and the only Canadian – to learn how you can tell your story, share your message and amplify it to a wide audience. He is Senior News Editor with Retail Insider and owner of Mario Toneguzzi Communications Inc. and can be reached at mdtoneguzzi@gmail.com.

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Canadian Shoppers Embrace Generative AI for Shopping Suggestions: Report

A new report by Salesforce, a global leader in CRM (Customer Relationship Management), says 33 per cent of Canadian shoppers say they’re interested in using generative AI for outfit/wardrobe inspiration and 45 per cent say the same for researching appliances and electronics.

The report said generative AI’s impact on retail is coming into focus with seven per cent of shoppers in Canada saying they’ve already used generative AI for shopping inspiration.

It said 92 per cent of Canadian retailers say they’re investing more than ever in AI.

Rob Garf

“Consumers are traversing a number of physical and digital touchpoints throughout the shopping journey – from browsing in stores to buying on social,” said Rob Garf, VP and General Manager, Salesforce Retail.

“Our research shows that generative AI is a game changer for retailers to increase personalization and decrease friction – ultimately driving loyalty and increasing share of wallet.” 

Image: Salesforce

The fifth edition of Salesforce’s Connected Shoppers Report showcases the mandate for retailers to increase loyalty and share of wallet. Notably, the research shows how retailers and shoppers are adapting to a post-pandemic retail landscape, the impact of generative AI, and a new paradigm in customer loyalty programs.

Other key findings from the report:

  • Social media’s influence ramps up. 48 per cent of Canadian shoppers report having made a purchase on social media — up from seven per cent in 2021. This is part of the shift to digital shopping channels: An estimated 42 per cent of transactions will take place over digital channels in 2023, a figure expected to rise to 46 per cent in 2025;
  • Stores increasingly blur the digital/physical divide. Stores increasingly function as ecommerce fulfillment centres, with many Canadian retailers offering services like buy-online-pickup-in-store (61 per cent) and ship-from-store (68 per cent). 27 per cent of store associates in Canada use mobile devices to complete tasks away from the register; and
  • Loyalty programs get a revamp. Canadian shoppers belong to an average of 3.69 loyalty programs — down from 4.07 in 2021. 87 per cent of Canadian retailers offer such programs, but relatively few have expanded beyond tried-and-true points-based schemes, leaving ample opportunity to expand into newer models such as tiered or coalition programs. 

Michelle Grant, Senior Manager, Strategy and Insights, Retail and Consumer Goods at Salesforce, said the growth in e-commerce is expected to continue after a rebound in the store shopping experience this year.

Michelle Grant

“That long-term trend of buying more online is going to continue and with that is the need to have an omnichannel experience . . . The whole notion of the need to be omnichannel is a key message from the report,” she said.

“But it’s very difficult to do still. We see that store associates still in Canada don’t have a single view of that customer. When you walk in it’s hard to identify them, understand their full purchase history, what sort of value they are to the retailer and service them appropriately because you don’t have all that information.

“We often see that on a company level there aren’t too many retailers that have a unified engagement platform where they’ve broken down the silos between marketing, commerce and service, have access to all the data that’s being generated through all the different touch points in order to deliver that omnichannel experience.”

Grant said AI has been around for awhile and has become standard in retail whether it’s product recommendations or other types of personalization.

“Everyone has been working towards that. But what we have now is the new format of AI which is generative. We’re able to take different aspects, different prompts, and generate whether that’s a text or images or videos or sound, new experiences due to that generative AI and that hasn’t really infiltrated the retail industry quite yet,” she said.

“I think what was fascinating about the Canadian market in particular is that the consumer adoption of generative AI was much lower as far as product inspiration. Only seven per cent of Canadians ever used it compared to 17 per cent (globally). However, the retailers identify it as a top opportunity. 21 per cent of Canadian retailers said that leveraging Gen AI is a top opportunity for the industry, making it into the top five most popular responses which didn’t make it in the global view of what the top opportunities were. 

“So you have this kind of disconnect where consumers a little bit may not be aware of it, not aware of it in a sense of a retail experience, but the retail industry itself is really excited about it which makes me think that going forward we’ll see a lot more experimentation by retailers in generative AI on a kind of a fast end of things and not necessarily some of the customer facing experiences that you can create using generative AI.”

Inside the New KITH Store on Yorkville Avenue in Toronto [Photos]

Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith

New York City-based lifestyle retailer Kith is preparing to open its first Canadian store at 78 Yorkville Avenue in Toronto on Friday of this week. The stunning retail space took months to build, and features two foodservice businesses as well as an expansive range of fashions for adults and kids. 

The popular youthful retailer, founded in 2011 by Ronnie Fieg, began as a footwear retailer and later expanded to streetwear and other fashions. Kith has a handful of stores globally with Toronto now being among them. 

The approximately 10,000 square foot Toronto storefront spans two levels, in a retail space that most recently housed an Anthropologie store. And while the Kith store technically opens on Friday, it’s already been merchandised with photos supplied in this article. 

Street level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Street level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Street level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Street level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Street level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith

Included in the new Toronto store is Kith’s own in-house branded products, as well as a range of other brands of ready-to-wear apparel, accessories, and footwear for men, women, and kids. Part of Kith’s business model includes limited edition product drops, which creates a perception of scarcity and will lead to occasional lineups outside of the new store. 

First Capital REIT owns the retail space where Kith is located in Toronto. Eric Sherman, Head of National Operations at First Capital, said, “We are thrilled to welcome Kith into our world class portfolio in Yorkville. This is a brand we have been coveting and working with for several years and it is super exciting to finally bring the concept to life in Canada in such an impactful way. We’ve worked with a lot of amazing and unique concepts, but I can assure you, this one is special!”

Michael Yadgard of brokerage Compass represented Kith in the lease deal with First Capital REIT. 

Kith’s founder/CEO/Creative Director Ronnie Fieg designed the space in collaboration with design-build firm SAJO, which has built numerous luxury brand stores in Canada as well as globally. 

Stairway leading to the second level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Second level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Second level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Second level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Second level of the new Kith store at 78 Yorkville Avenue in Toronto, including kid’s fashion area. Photo: Kith
Second level of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith

The design of the new Toronto Kith store is described as being “clean and modern” with ample use of Venetian plaster, Alba Chiara, and Verias Green Marble. White, blue and brown are the primary colours used in the interior, with greenery placed throughout the store. Change rooms and elevators are covered with vegan leather wallpaper featuring the Kith Classic logo. The south-facing retail space will be flooded with sunlight on sunny days, creating a dramatic space showcasing product within. 

The main floor of the store houses men’s and women’s apparel and accessories. The second floor features an expansive footwear department and kid’s apparel. Also included on the second floor are kitchen facilities and dining areas for two foodservice businesses — a Kith Treats cereal ice cream bar and Sadelle’s restaurant, featuring views over Yorkville Avenue. 

Kith Treats was founded in 2015 and can be found in Kith’s large standalone stores globally. The Sadelle’s restaurant will feature all-day dining offerings of bagels, sliced-to-order salmon, chopped salads, French toast and more. The only other Kith stores to feature Sadelle’s are the locations at the Miami Design District in Miami, and in Paris. Other standalone Sadelle’s locations can be found in New York City, Las Vegas, Coconut Grove, Dallas, Boca Raton, and Riyadh Saudi Arabia. Pricing will be in line with what one might expect from a new restaurant in Yorkville.

Second level entrance to Kith Treats/Sadelle’s restaurant at the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Second level Kith Treats/Sadelle’s restaurant at the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Second level Kith Treats/Sadelle’s restaurant at the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Second level Kith Treats/Sadelle’s restaurant at the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith
Second level Kith Treats/Sadelle’s restaurant at the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith

To mark the Toronto opening, Kith worked with footwear brand New Balance to reinterpret the 1700 silhouette, with two new colorways inspired by the city. Each colorway features a premium pigskin leather upper with a padded collar seen on the interior. The Roccoco Red colorway will be available Friday, September 22 exclusively at the Kith Toronto flagship, and on Monday, Kith will launch a limited number of the Rococco Red colorway styles on Kith.comEU.Kith.com, and CA.Kith.com. On Monday September 25, the Marshmallow colorway style will be available at all Kith stores, Kith.comEU.Kith.com CA.Kith.com.

Hours for the Toronto Kith store will be Monday to Saturday 11am-8pm, and Sundays 11am-7pm. 

Kith is expected to drive more foot traffic into Toronto’s Bloor-Yorkville area, which has seen a flurry of construction activity including the building of new stores. Kith will join other retailers in the area focusing on youth culture and streetwear including CNTRBND, which operates two retail spaces on Yorkville Avenue and Bellair Street. Yorkville Avenue is also home to luxury brands including Chanel, Balenciaga, Versace, Stone Island, Brunello Cucinelli, Christian Louboutin and others, while nearby Bloor Street is home to flagships for brands such as Louis Vuitton, Tiffany & Co., Dior, Prada, Gucci and others, with more on the way. 

Kith operates 12 other standalone stores globally in the New York City area (four locations), Los Angeles area (two locations), Miami area (two locations) and in Honolulu, Aspen, Paris and Tokyo. The retailer also operates concessions at Bergdorf Goodman in New York City, Hirshleifers in Manhasset New York, and at Selfridges in London.

Exterior of the new Kith store at 78 Yorkville Avenue in Toronto. Photo: Kith

Square Ventures into the Canadian Cannabis Market with Jane Technologies Partnership

Photo: iStock (licensed)

Technology company Square, knowns for its innovative payment solutions, has announced a strategic partnership with Jane Technologies, the premier online ordering platform service for cannabis dispensaries. This collaboration signals Square’s entry into the Canadian cannabis market, offering licensed cannabis retailers a comprehensive solution for both online and in-person commerce.

Jane Technologies, widely known as “Jane,” empowers cannabis dispensaries integrated with Square to expand their business horizons beyond traditional brick-and-mortar operations. Through the Jane platform, customers gain access to an up-to-date menu of cannabis products, enabling them to place orders for convenient pick-up or delivery.

This strategic alliance represents a significant leap forward in the joint mission of Square and Jane to enhance commerce solutions within Canada’s booming recreational cannabis industry.

As part of this initiative, Square is rolling out an exclusive Early Access Program tailored for licensed cannabis dispensaries. This program extends a unique opportunity to authorized cannabis sellers in Ontario, allowing them to be among the first to test Square’s comprehensive retail point-of-sale solution within their physical stores before its broader deployment.

Roshan Jhunja, Head of Retail at Square, expressed the company’s unwavering commitment to addressing the distinctive needs of cannabis dispensaries.

“Square is continually driven to resolve the challenges faced by sellers, and we recognize that cannabis dispensaries have been underserved when it comes to reliable and integrated commerce tools. Dispensary owners are searching for an easy-to-use, fully integrated omnichannel solution to streamline their operations both in-person and online. We are privileged to collaborate with Jane in developing a robust online offering and encourage cannabis dispensaries to explore our software, hardware, and payment solution through our Early Access Program,” he said.

Jane’s CEO, Socrates Rosenfeld, echoed the sentiment, highlighting the synergy between the two companies’ visions.

“Square’s reputation as a global commerce leader speaks volumes, and our partnership with Jane, driven by our shared commitment to empower traditional retailers with top-tier digital tools, felt like a natural progression. We are thrilled to merge Square’s robust point-of-sale infrastructure and APIs with Jane’s powerful ecommerce platform to deliver a best-in-class omnichannel experience to Canadian cannabis retailers,” he said.

The legalization of recreational cannabis in Canada in 2018 ignited a rapidly expanding market estimated to be valued at over $4.5 billion, with projections indicating annual growth of more than 18% through 2024.

Licensed cannabis dispensaries in Ontario keen on participating in Square’s Early Access Program to engage in in-person sales with Square for Retail and delve into online commerce through Jane can access detailed information and sign up via the official website.

Canadians Gear Up for Early Holiday Shopping Amid Economic Uncertainty [Feature Report]

The Body Shop Christmas Advent Calendar (Image: Dustin Fuhs)

It’s hard to believe but Christmas is only a few months away and people are already starting to shop for holiday gifts in preparation for the busiest retail time of the year.

To get an early read on the biggest retail season of the year, Field Agent Canada surveyed 2,104 Canadians about their initial thoughts on holiday shopping for 2023. 

The survey found that 44 per cent of people are going to be shopping earlier, four per cent later and 52 per cent the same. 

TVs at Best Buy Canada on Black Friday 2022 (Image: Dustin Fuhs)

“Retailers and suppliers will be wise to put their best foot forward in terms of assortment and pricing to capture the spending by those early shoppers,” said Jeff Doucette, General Manager, Field Agent Canada. 

Jeff Doucette

“Shoppers will be on the lookout for deals and to create a Merry Christmas while controlling overall spending.”

When asked what month they will start their holiday shopping, the breakdown was as follows: already started, 18 per cent; September, 13 per cent; October, 25 per cent; November, 35 per cent; 1st 15 days of December, 10 per cent; and last few days before Christmas, three per cent.

Doucette said retailers are trying to get out earlier and earlier, ahead of each other. 

“I think COVID, and the supply chain challenges there, trained us to get it while you can,” he said. “And I think just with the recession, people have more of a sensitivity around price and if they see a good deal on something they’re grabbing it because it might not come back later.

“We asked people if they bought any holiday gifts during Amazon Prime Day in July and 26 per cent said yes. So sometimes they’re doing it not even consciously that they’re buying stuff for Christmas. It’s kind of out of sight, out of mind. 

Holiday Display at Lindt CF Toronto Eaton Centre (Image: Dustin Fuhs)

“Also, 74 per cent of respondents said they would buy Christmas gifts during the second Amazon Prime Day in October. The big events coming up for shopping like Black Friday 86 per cent will shop on that day, 76 per cent will shop on Cyber Monday.”

Here’s where Canadians plan to buy holiday gifts: shopping centres, 77 per cent; big box stores, 81 per cent; small local shops, 54 per cent; online retailers, 81 per cent; and craft fairs, 34 per cent.

With rising concerns about inflation and a potential recession, Canadians were asked if this would impact how much they spend this holiday season – 16 per cent said No and 84 per cent said Yes.

CF Toronto Eaton Centre on Black Friday 2022 (Image: Dustin Fuhs)

When asked if those factors would impact where they spend their money, 32 per cent said No and 68 per cent said Yes.

“We don’t have any comparables (to previous years) but sort of the sentiment when we go through some of the verbatims in the survey is like ‘my holiday budget hasn’t gotten bigger even though there is inflation, so I need to be smarter or in the end just buy less things’ and part of that solution is the follow on question of shopping in different places where they wouldn’t have shopped in the past to find gifts that may be a better deal,” said Doucette.

“Those big box, discount retailers have that advantage where people might shop early, grab some deals . . . watching the flyers a bit more. It’s pretty important.”

Doucette said people feel they have to be smarter these days to outwit inflation.