Canadian Landlords Ask Government for Help as Retailers Shutter Amid COVID-19 Pandemic

Date:

Share post:

Executives with the International Council of Shopping Centers have sent letters to Prime Minister Justin Trudeau and Alberta Premier Jason Kenney urging swift government action to meet a growing crisis for the retail industry in this country.

“Your provincial retailers need assistance now from the provincial and municipal levels to help guarantee their survival and ensure there is a market left to serve the community post crisis,” wrote John Morrison, ICSC Vice Chairman, and Tom McGee, ICSC President & CEO, in a letter to Kenney.

“We believe that your government can be helpful in areas of corporate taxation, sales tax deferments as well as other areas under your jurisdiction. Municipalities can also play a major role in extending a lifeline to retailers by reducing utility rates, and local taxes during this difficult period. We would ask that your office reach out to municipalities in your province and ask them to support their local shopping centres and retailers and assist them in this time of need as we rebuild our communities and economic centres of life.”

PHOTO: MICHAEL KEHOE

In an interview with Retail Insider, Michael Kehoe, Lead Ambassador in Canada for the New-York based ICSC, said all levels of government across Canada need to recognize the retail real estate industry and the integral role it plays in the social, civic and economic vibrancy of communities across the country.

“Canadian shopping centres generate nearly $25.5 billion of taxes for all levels of government. Most retailers and shopping centres in Canada are not only engaged in a health crisis but a financial crisis as well forcing many to close and lay off their staff. 1.7 million Canadians are employed in shopping centres across the country. Retail and food service sales and the resulting income have stopped or been reduced but many of the expenses continue such as rent, utilities, payroll and payroll taxes, corporate taxes as well as payments to municipalities for property and business taxes,” said Kehoe, a veteran of more than 40 years in the industry and broker/owner of Fairfield Commercial Real Estate in Calgary.

“Nearly 70 per cent of shopping centre tenants are small businesses that employ less than 10 people and many retailers and restaurants across the country are concerned that they may not survive. Canadian consumer real estate landlords are assisting their tenants where possible but who is going to give relief to the landlords? Perhaps their banks or their lenders? Everyone in the transactional chain should be assisting to help each other at this critical time.

“They must work together in the short term to avoid jeopardizing the entire consumer real estate industry causing long-term damage, rampant unemployment and irreparable harm to the retail sector and communities across our country. Canadian retailers and restauranteurs need assistance now from the federal, provincial and municipal levels of government to help guarantee their survival and ensure there is a market left to serve the community post crisis.”

In the letter to Premier Kenney, the ICSC executives said many retailers are concerned they may not survive because of the bills they have to pay rent, utilities, payroll and payroll taxes, corporate taxes as well as payments to municipalities for property and business taxes.

CF PACIFIC CENTRE. PHOTO: CADILLAC FAIRVIEW

“This is a grave concern to ICSC as Canadian shopping centres and retailers provide needed employment and pay substantial taxes at all levels of government. Many landlords have already been able to assist their tenants, but others are unable to do so due to their own particular financial circumstances,” said the letter.

“Our collective action is required now. At ICSC, our mission is to ensure the retail real estate industry is broadly recognized for the integral role it plays in the social, civic and economic vibrancy of communities across the globe. Founded in 1957, today we are a 70,000-member network joined together in one vibrant global community.”

In the letter to the Prime Minister, the ICSC said the majority of the estimated $737 billion of consumer activity generated by the retail, food-and-beverage, entertainment and consumer service industries occurs within Canada’s shopping centres, with nearly one out of seven Canadian jobs retail related.

“The long-term strength of the shopping centre industry is critical to the economic, civic, and social viability of communities across the country,” it said.

CF CHINOOK CENTRE. PHOTO: CADILLAC FAIRVIEW

“Federal, provincial, and local government and health officials are implementing unprecedented steps to limit the risk of COVID-19 community spread. Canada’s shopping centre owners, developers, and tenants applaud the efforts that are taking place and stand ready to support the nation as we confront this public health crisis. Many of our member companies have already begun supporting local and national efforts with many more ready to assist immediately.

“The necessary public health and safety actions being taken have required retailers, restaurants, gyms, and other service providers to close. These closures are placing an insurmountable strain on our members, and we believe federal government action is urgently needed. In the most immediate term, we believe the federal government should guarantee or directly pay for business interruption coverage for retailers, restaurants and other tenants as well as landlords. This will allow these businesses to continue to pay their employees and suppliers.”

Without ensuring the stability of its tenant base, the repayment of secured and unsecured debt underlying the shopping centre industry will be at risk, said the letter.

“This will jeopardize the entire industry and cause long-term damage to financial markets, rampant unemployment and irreparable harm to communities across our country. As the ramifications of the crisis become clearer in the near term, the industry will require further federal support associated with outstanding debt obligations as well as tax and regulatory relief.”

RELATED ARTICLES

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Retail sales climb to nearly $75 billion in August: Statistics Canada

Core retail sales, which exclude gasoline stations and fuel vendors and motor vehicle and parts dealers, were up 1.1% in August.

Retail Insider “Q3 2026 Apparel & Fashion Report”: Stores Have to Earn Their Investment

Canadian fashion retailers are expanding, relocating and closing stores within the same market. The Q3 report examines why location productivity and network contribution matter more than headline store counts.

Canadian Franchise Sector Supports Nearly 2 Million Jobs: CFA

Canadian Franchise Association CEO Sherry McNeil discusses franchise ownership, opportunities for entrepreneurs, industry growth and the importance of due diligence.

OpenTable report highlights restaurants’ economic impact on Canadian communities

OpenTable survey finds half of Canadian diners spend an average of $133 at nearby businesses before or after restaurant visits, while no-shows remain a cost for operators.

Tahini’s targets 30 new restaurants as social media drives franchise growth

The Canadian Mediterranean fusion chain has 76 restaurants and plans further expansion in Canada and the U.S., with some franchisees discovering the brand online.

Toronto-Based Panda Hub Raises $4 Million to Expand Mobile Car Care Marketplace

Panda Hub plans to launch its Panda 2.0 platform, enter new markets and add premium automotive services as it prepares for Series A funding.

Canadian Small Businesses Emphasize Local Identity as Holiday Costs Rise: VistaPrint Survey

VistaPrint research finds 51% of Canadian small businesses cite financial pressures as a key holiday challenge, while 32% prioritize attracting new customers.

Daily Synopsis: October 22, 2026

Canada Post starting weekend parcel delivery in Toronto Montreal and Ottawa, Walmart Supercentre opens in Fort McMurray, Stony Plain Costco under construction, adults drive Halloween candy sales, and other news.

Kith Opens Second Canadian Storefront at Vancouver’s Oakridge Park

Kith has opened its second Canadian store at Oakridge Park in Vancouver. The approximately 9,000-square-foot store features men's, women's and children's fashion, footwear, Kith Treats and a distinctive street-facing design within the shopping centre's expanding international retail mix.

NAPA Canada Sales Rise 9% as Acquisitions Drive Expansion Amid Soft Market

NAPA Canada reported 9% sales growth in the third quarter of 2026, supported by its acquisition of Benson Auto Parts. Comparable sales rose just 1%, highlighting subdued demand as parent UAP expands its Canadian automotive distribution and repair network.

MUJI opening first Vancouver Island store as Canadian expansion continues

The Japanese retailer is introducing a community partnership program in Victoria, with plans to extend the initiative to future Canadian store openings.

WitchSchool Canada Tests ‘Reciprocal Retail’ Model in Ottawa’s ByWard Market

WitchSchool Canada is testing a collaborative retail model in a 160-square-foot storefront in Ottawa’s ByWard Market. Founder Kiki Keskinen says the grant-supported residency connects independent entrepreneurs through shared programming, customer referrals and promotional opportunities, while raising questions about long-term operating costs.

Cozey doubles size of Toronto flagship showroom (Photos)

The furniture retailer is expanding its Queen Street West location as it adds products and prepares for new store openings in Edmonton and New York City.

CouchHaus Expands Toronto Presence With New King East Pop-Up Showroom

The Canadian furniture brand is returning to Toronto after its 2024 Stackt Market test, using an in-person showroom to support customer experience and national growth.

Retail Insider “Q3 2026 Grocery Report”: More Capacity, a Harder Fight for the Basket

Canadian grocers are adding stores, converting banners and reworking online fulfilment. The Q3 report examines whether more capacity can capture additional household spending at an acceptable cost.

Two-thirds of small business owners plan to exit within decade, CFIB says

A CFIB report says limited succession planning could put Canadian business assets, jobs and community services at risk as owners prepare to retire or sell.

One in four Canadian small business owners required to guarantee financing personally: Equifax

Equifax Canada survey finds younger entrepreneurs are more likely to use personal credit and assets to support their businesses as owners face customer, cost and cash-flow pressures.

HEINZ enters Canada’s ready-to-eat soup market with six new products

Kraft Heinz Canada is introducing six soup varieties in portable bags, targeting consumers seeking convenient meal options beyond traditional canned soup.

Canadian small businesses expand teams as employee turnover declines: Wagepoint

Wagepoint’s 2026 report finds median hourly pay rose 27% from 2019 to 2025, while part-time roles declined and Gen Z’s share of small-business workers more than doubled.

Pinterest teams up with Mattel for Barbie experience

The experience lets Pinterest users bring Barbie DreamHouse inspiration into their homes through five signature style edits, offering a new example of how brands can use personalized, visual experiences to move people from inspiration to action.