INDOCHINO Innovates as Physical Retail Spaces Remain Closed

INDOCHINO, a global leader in custom apparel, has launched Virtual Style Consultations where customers can now chat with stylists from their homes.

“We started the brand online and were the first to enable ordering custom apparel online, and easy; choose a fabric, select customizations, create a measurement profile and order. We can even deliver a Tailor Kit of fabric swatches to your doorstep if our customers are having trouble deciding,” Drew Green, the company’s President and CEO, told Retail Insider.

“One thing that our customers love about our award-winning showrooms is the personal consultation with our style guides. With many of our consumers needing to stay home to protect their communities the past two months due to COVID-19 we realized now was an opportunity to launch a unique service that can be accessed from any home in the world.

“Virtual consultations offer a way for individuals to connect with our team of talented stylists from our US and Canadian showrooms. They get all the expert guidance of an in-person showroom appointment, without leaving their home. We see VSC becoming a third experience for us to grow and optimize in the months and years to come.”

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