Phil Thampy, Director, Retail and Service Operations, Best Buy Canada, discusses how the retailer has adapted to the changing consumer environment over the past two years.
Thampy talks about the impact the pandemic has had on business, new ways of doing business, what today’s consumers want, key challenges in the past two years, key lessons learned during this time, the company’s store presence in Canada and plans for growth, and its head office move.
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