Video Interview: Best Buy Canada and How it is Adapting to The Changing Consumer Environment

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Phil Thampy, Director, Retail and Service Operations, Best Buy Canada, discusses how the retailer has adapted to the changing consumer environment over the past two years.

Thampy talks about the impact the pandemic has had on business, new ways of doing business, what today’s consumers want, key challenges in the past two years, key lessons learned during this time, the company’s store presence in Canada and plans for growth, and its head office move.

The Video Interview Series by Retail Insider is available on YouTube.

Connect with Mario Toneguzzi, a veteran of the media industry for more than 40 years and named in 2021 a Top Ten Business Journalist in the world and the only Canadian – to learn how you can tell your story, share your message and amplify it to a wide audience. He is Senior National Business Journalist with Retail Insider and owner of Mario Toneguzzi Communications Inc. and can be reached at mdtoneguzzi@gmail.com.

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Article Author

Mario Toneguzzi
Mario Toneguzzi
Mario Toneguzzi, based in Calgary, has more than 40 years experience as a daily newspaper writer, columnist, and editor. He worked for 35 years at the Calgary Herald covering sports, crime, politics, health, faith, city and breaking news, and business. He is the Senior News Editor with Retail Insider in addition to working as a freelance writer and consultant in communications and media relations/training.

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