Luxury Brand Concessions at Nordstrom in Canada Shutter Ahead of Retailer’s Exit


Share post:

The luxury brand concessions at Nordstrom have shuttered ahead of the retailer’s exit from Canada. Downtown Vancouver’s flagship Nordstrom store was home to the most leased concessions of any Nordstrom store in Canada, while two Toronto stores had several as well. 

In Vancouver, one reader sent photos of shuttered main floor boutique spaces for brands including Christian Louboutin, Saint Laurent, Celine, Burberry and others, leaving a sad state in the store with empty shelves and spaces covered in black tarp. 

One of the notable brands that shut is Belgian luxury bag brand Delvaux, which also had a boutique space at Nordstrom in Toronto’s Yorkdale Shopping Centre. Delvaux’s only two boutiques in North America were at Nordstrom in Canada until several years ago when a standalone store opened in New York City. Bags are priced well into the thousands of dollars and it remains to be seen if Holt Renfrew picks up the brand, or if Delvaux will look to open any standalone stores in Canada. 

Former Delvaux boutique space at Nordstrom in Vancouver. Until last week there was also a boutique at Nordstrom Yorkdale. Photo: Richard Geller
Gucci once had a facade facing onto Yonge Street on the main floor of Nordstrom CF Toronto Eaton Centre. Photo: Craig Patterson
Inside Nordstrom CF Toronto Eaton Centre where Gucci had been located. Photo: Angela Lui via Reddit
On Friday of last week, product began clearing out of the Gucci concession on the main floor of Nordstrom at CF Toronto Eaton Centre. Photo: Lisa Hutcheson of J.C. Williams Group

In downtown Toronto, a Gucci bag and accessory concession shut at Nordstrom’s CF Toronto Eaton Centre location, marking the end of Gucci having a facade on Yonge Street which will likely never occur again in our lifetimes. The Toronto Nordstrom store had far fewer concessions than the Vancouver Nordstrom store, although the Toronto location had several boutique spaces that shut over the course of the pandemic. That included bag/accessory shops on the main floor for Loewe, Stella McCartney and Miu Miu and most recently, Burberry exited its boutique space after the brand made the decision to operate its shop-in-stores in Canada as concessions. 

Oddly as well, only three days before Nordstrom announced it was shutting in Canada, the former Burberry boutique space at Nordstrom’s downtown Toronto store became home to French bag brand Longchamp, with a purpose-made sign for the shop. The shop was no longer there as of Sunday.

Dutch suit brand Suitsupply shut its concessions at Nordstorm in Toronto and Vancouver as well — the partnership was established shortly before the pandemic

Shuttered SuitSupply concession at Nordstrom CF Toronto Eaton Centre. Photo: Angela Lui via Reddit
Shuttered Habitant bar at Nordstrom CF Toronto Eaton Centre. Photo: Angela Lui via Reddit
Shuttered Bar Verde restaurant at Nordstrom CF Toronto Eaton Centre. Photo: Angela Lui via Reddit
Max Mara (not a concession) remains open at Nordstrom CF Toronto Eaton Centre. Photo: Angela Lui via Reddit

During the pandemic, non-concession boutique spaces for women’s luxury brands at the CF Toronto Eaton Centre and Yorkdale stores shut almost entirely, leaving a Max Mara boutique at the downtown store and Dries Van Noten at Yorkdale. The exit of these brands were among the signs that we were watching prior to knowing that Nordstrom would be exiting the Canadian market. 

The foodservice businesses at Nordstrom in Canada shut last week, including full-service restaurants, bars and in-store eBar coffee shops. Milk Bar, a popular foodservice concept, opened in November at the downtown Vancouver Nordstrom store and operated for less than four months.

Clearance sales at Nordstrom stores in Canada begin this week as part of the winding down of Nordstrom Canada under CCAA proceedings. Nordstrom has six full-sized stores in Canada including three in Toronto (CF Toronto Eaton Centre, Yorkdale and CF Sherway Gardens) as well as in Ottawa at CF Rideau Centre, Calgary at CF Chinook Centre, and at CF Pacific Centre in Vancouver. Nordstrom also operates seven Nordstrom Rack stores in Canada in the metropolitan Vancouver, Edmonton, Calgary, Toronto and Ottawa markets. 

Shuttered Christian Louboutin shoe/bag boutique at Nordstrom in Vancouver. Photo: Chris Wong
Saint Laurent exits its bag concession at Nordstrom in Vancouver. Photo: Chris Wong
Shuttered Celine bag concession at Nordstrom in Vancouver. Photo: Chris Wong

We’ll report on anything newsworthy as Nordstrom begins its exit from Canada. Stores are expected to shut forever by June of this year. As of Friday of last week, Nordstrom is no longer accepting returns or exchanges in its Canadian stores. 

Craig Patterson
Craig Patterson
Located in Toronto, Craig is the Publisher & CEO of Retail Insider Media Ltd. He is also a retail analyst and consultant, Advisor at the University of Alberta School Centre for Cities and Communities in Edmonton, former lawyer and a public speaker. He has studied the Canadian retail landscape for over 25 years and he holds Bachelor of Commerce and Bachelor of Laws Degrees.


Please enter your comment!
Please enter your name here

More From The Author



Subscribe to the Newsletter

Related articles

The New Grocery Code of Conduct Should Benefit Both Canadians and the Food Industry [Op-Ed]

An industry expert provides an overview of what the new code should improve and supply chain management practices as consumers grapple with rapid food inflation.

Columbus Café Expands Rapidly in Canada, Opening 10th Location in Montreal and Announcing First Toronto Location [Interview]

The Parisian chain is looking to grow its presence in Canada significantly with a goal for a significant number of locations, according to its broker.

Swarovski Opens Unique One-of-a-Kind Canadian Concept Store on Bloor Street in Toronto [Photos]

Toronto is one of only a handful of cities globally to feature Swarovski’s new Instant Wonder concept store design. 

Healthy Planet Expands in Southern Ontario with 4 New Locations and Innovative Healthy Planet Kitchen [Interview]

One of Canada's fastest growing health and wellness retail chains is growing its brick-and-mortar presence while launching a new concept, says its GM.

Canadian Restaurants Facing Impending Bankruptcies as CEBA Loan Repayment Deadline Looms [Survey]

Research is showing an increase in bankruptcies with a loan repayment deadline at the end of the year potentially throwing the industry into chaos.

Louis Vuitton Opens Canada’s 2nd Men’s Ready-to-Wear Concession at Holt Renfrew Ogilvy in Montreal [Photos]

The luxury superbrand is growing its ready-to-wear presence in Canada in the country’s second-largest city, which will see even more clothing when a flagship Vuitton opens at Royalmount next year.

The Body Shop North America Appoints New General Manager to Expand Business: Interview with Jordan Searle

Searle discusses plans to upgrade stores with The Body Shop's new Workshop concept as the brand continues to see consumer growth amid competition.

Canadian Consumers will Abandon Checkouts if Preferred Payment Methods Unavailable [Study/Interview]

A new report examines consumer behaviour in Canada, indicating that retailers need to invest in tech to gain shopper loyalty.

Rack Attack Continues Expansion in Canada, Adding Three New Stores and Acquiring Calgary Locations [Interview]

The retailer of car racks, bike racks, rooftop tents, overlanding, and other outdoor gear is growing its operations in Canada with plans for more locations amid consumer demand.

Pilgrim CEO Robert Hayes Discusses the Jeweller’s Expansion Plans in Canada: Video Interview

The discussion includes how Hayes brought the brand into the market, what makes it so popular, wholesale expansion, and what's in store for new locations in Canada including one at CF Toronto Eaton Centre opening in late June.

Fitness Concept elleTO Growing Business with Female-Focus [Interview]

Founder Michelle Epstein discusses the rebrand and location moves which are proving successful for the 12-year old women's gym.

Montreal-Based Gourmet Salad Brand Mandy’s Sets Ambitious Expansion Plans, Eyeing National and International Growth [Interview]

The popular salad restaurant chain is looking at opening a substantial number of locations, given success after a recent expansion.