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Steel N Ink Expands Across Canada and Prepares for U.S. Launch

Rendering of the CF Carrefour Laval Steel N Ink location. Image: Optima Design

Steel N Ink, the Canadian tattoo and body piercing retailer, is entering a new era of growth with expansions across the country, a franchise program rollout, and its first international store set to open in Austin, Texas. 

Founded in Sauble Beach, Ontario in 2005, the brand has transformed from a small seasonal business into one of Canada’s largest body art retailers, bringing tattoos, piercings, and jewelry into the shopping centre mainstream.

“We’ve had a lot of growth over the last year, and it’s only accelerating,” said Jamie Randolph, President of Steel N Ink, in an interview with Retail Insider. “We’ve opened new locations, moved into larger spaces, and introduced our new concept design. On top of that, franchising has taken off faster than we expected.”

Jamie Randolph

New Concept Stores in Guelph and Niagara Falls

Steel N Ink recently relocated to larger stores in both Stone Road Mall in Guelph and at Fallsview Casino in Niagara Falls, Ontario. These expansions were part of the brand’s rollout of a new store concept designed in partnership with Optima, reflecting a more upscale, approachable environment.

“Our Stone Road location was actually our first mall store,” Randolph explained. “When we opened, we had no idea how much demand there would be, so we started smaller. Eventually, we even had to rent a second unit just for office space and extra tattoo stations. Now we’ve consolidated everything into one larger 1,600-square-foot store built to our new concept.”

At Fallsview Casino, the brand moved into a unit double the size of its original store, now located beside Starbucks. Randolph noted that the impact was immediate: “With the new concept and the larger space, we’re already seeing much higher numbers.”

The sweet spot for new stores is typically 1,200 square feet, but in established markets such as Guelph, the company is opening larger spaces to meet demand.

Jamie Randolph and the team at Steel N Ink at CF Carrefour Laval. Image supplied

Entering Alberta and Quebec

Steel N Ink’s growth has also extended west and east. In April, the company acquired and rebranded a competitor’s store in Banff, marking its first entry into Alberta.

“The Banff store has been a huge success for us,” said Randolph. “It’s exceeded our expectations, especially through the busy summer season. Tourists see tattoos as souvenirs that last a lifetime. Just like people buy T-shirts or mugs, a tattoo becomes a permanent memory of the place they visited.”

In July, Steel N Ink opened its second Quebec location at CF Carrefour Laval, following its first Montreal store at Royalmount nearly a year earlier. At 1,550 square feet, the Laval store is one of the brand’s larger footprints, reflecting the market’s scale and demand.

Launching a Franchise Program

One of the company’s most significant recent developments has been the introduction of franchising. Partnering with industry veteran Andy Goodman, who has decades of franchise experience, Steel N Ink formally launched its program in December 2024.

“Andy helped us build a strong foundation,” said Randolph. “We’re only six months in, and we already have four franchises sold and in development, with lots of interest from others.”

The first franchise opened at Vaughan Mills in Ontario recently, along with one in Avalon Mall in St. John’s, Newfoundland. The latter marks the brand’s debut in Atlantic Canada. Additional locations are scheduled for Oshawa Centre, Devonshire Mall in Windsor. 

Randolph sees franchising as a key tool for reaching coast-to-coast coverage. “In Eastern Canada, we’ve focused heavily on corporate stores. For the west, we’re looking to grow more through franchising. Vancouver, for example, is a major target market for us.”

Newly opened Steel N Ink at Avalon Mall in St. John’s, Newfoundland. Image supplied

A Coast-to-Coast Vision

Steel N Ink currently operates 17 corporate stores, with more franchises opening in the coming months. The company expects to reach 21 locations by year’s end. Its long-term vision is ambitious: between 40 and 45 locations in Canada.

“Our goal is to be a true coast-to-coast brand,” Randolph said. “We’re already in Ontario, Quebec, Alberta, and now Atlantic Canada. Each region is responding well to what we offer.”

Avalon Mall in St. John’s has been a particularly strong success story. “When the mall announced our opening, our inbox was flooded with messages,” Randolph said. “Customers wanted to book appointments, and artists reached out to join us. The community has been really excited.”

Beyond Tattoos: Jewelry and Retail

What distinguishes Steel N Ink from many other tattoo and piercing studios is its retail component. In addition to tattoos and piercings, the stores feature large selections of jewelry, including branded collections that appeal to a wide range of customers.

“We’ve become almost like a jewelry store,” Randolph explained. “Other shops might have five choices of jewelry, but we have hundreds. That allows customers to really express themselves.”

The brand carries everything from dog bone earrings for pet lovers to Harry Potter and Star Wars–themed pieces. Randolph noted, “We want people to feel they can come in, browse, and find something that reflects their personality. That’s what sets us apart.”

This retail dimension also makes Steel N Ink more approachable. “Walking into a traditional tattoo shop can feel like a big commitment for some people,” he said. “But in a shopping mall setting, customers can stop in casually, ask questions, and explore without pressure.”

Steel N Ink at The Well (Rendering: Optima design)

U.S. Expansion Begins in Austin

Perhaps the most significant next step for the company is its international expansion. This fall, Steel N Ink will open its first U.S. store at Barton Creek Square in Austin, Texas.

“That’ll be a corporate store, and we’re really looking forward to it,” said Randolph. “The U.S. market is the next level of growth for us. If we can do 40 stores in Canada, I believe we can eventually do 400 in the States.”

Randolph acknowledged that the brand is moving into the U.S. earlier than originally planned, but said timing is critical. “We’ve started to see copycats here in Canada, and I think someone will eventually bring a concept like ours to the U.S. We want to establish our market share early.”

A Broader and More Diverse Customer Base

The perception of tattoos has changed dramatically in recent years, and Steel N Ink has been a part of that cultural shift. Randolph described the clientele as more diverse than ever.

“Everybody gets tattooed today. We see all walks of life. Sometimes it’s someone in a suit who, if you met them at the office, you’d never know they have a full back piece. There’s no stigma anymore. That’s been amazing to watch.”

From students to professionals, tourists to locals, the customer base reflects a wide demographic. “It’s really opened up to everyone,” Randolph added.

As Steel N Ink continues its rapid growth, the company remains focused on building a strong foundation for the future. That includes expanding its franchise network, strengthening its corporate structure, and preparing for its U.S. rollout.

“Steel N Ink expansion is about more than just opening stores,” Randolph said. “It’s about creating welcoming spaces where people can express themselves, whether through tattoos, piercings, or jewelry. We’re looking for qualified franchisees who share that vision, especially in Western Canada, where we see enormous potential.”

More from Retail Insider:

Self-Storage: A Quiet Contender in Retail Investment Portfolios

Retail investment strategies today must balance the rapid growth of e-commerce with the physical realities of fulfillment, inventory buffering, and maintaining flexible space. For many operators, especially small and midsize retailers, nearby self-storage provides a practical solution: it reduces fixed occupancy costs, adds seasonal capacity, and frees valuable sales-floor space for customers.

For investors, self-storage has become a differentiated, resilient asset class. It offers portfolio diversification, dependable demand from both consumer and commercial tenants, and multiple entry points – from publicly traded REITs to private funds and direct ownership. For those seeking long-term, inflation-resilient returns, investing in self-storage can combine steady cash flow with exposure to the evolving needs of the retail sector. Understanding how self-storage intersects with retail operations can reveal attractive capital-allocation opportunities.

Self-storage has expanded well beyond its traditional role as a consumer convenience. In the retail context, it has evolved into a critical component of the supply chain and store operations. This shift has been driven by several macro trends:

  • Urbanization and smaller living spaces: Both consumers and small business owners in densely populated areas face space constraints, increasing the appeal of off-site storage.
  • Hybrid retail models: Many retailers now integrate online and offline sales channels, requiring flexible and accessible inventory staging areas close to customers.
  • Faster delivery expectations: To meet same-day or next-day fulfillment demands, businesses need localized storage rather than relying solely on distant distribution centers.

For many e-commerce retailers, micro-fulfillment hubs (MFHs) can be a major competitive advantage. Self-storage facilities, particularly those located near dense urban or suburban corridors, can function as cost-effective localized MFHs, enabling faster order turnaround without the long-term commitments of traditional warehouse leases.

Why Retailers Choose Self-Storage

Retailers of all sizes are tapping into self-storage for three main reasons: affordability, flexibility, and efficiency.

Affordability

Small and midsize retailers, especially those operating on tight margins, often face high rental rates for centrally located commercial space. Using nearby self-storage units allows them to relocate non-essential inventory, promotional materials, or seasonal stock to a secure, cost-effective location. This approach frees up valuable in-store space for revenue-generating activities without sacrificing accessibility.

Flexibility

Traditional warehousing typically involves multi-year leases and fixed-size space commitments. In contrast, self-storage offers month-to-month rental terms with the ability to adjust unit size as needed. This flexibility is particularly valuable for:

  • Managing seasonal inventory peaks.
  • Testing new product lines without overcommitting on storage.
  • Scaling space requirements up or down without penalty.

Efficiency

By relocating bulk stock, spare fixtures, or marketing materials off-site, retailers can keep their primary retail floor organized and customer-focused. Well-managed self-storage operators offer features like climate control, secure access, and extended hours, allowing businesses to retrieve items quickly when needed. This operational efficiency directly supports better customer experiences and faster inventory turnover.

Key Considerations for Investors

While self-storage’s operational benefits are clear, the investment approach matters just as much. Factors such as diversification, management quality, technology adoption, leverage strategy, and tax treatment all influence potential returns.

1. Diversification

Publicly traded REITs and large private equity funds often manage extensive portfolios across multiple regions and tenant types, spreading risk across geographies and sectors. Retail-focused investors may choose to target operators that specialize in serving commercial tenants, including e-commerce and brick-and-mortar businesses, rather than those catering primarily to residential users. Direct ownership of a single facility provides less diversification but may appeal to those seeking more control over tenant mix, pricing, and marketing.

2. Management

Professional management teams at established REITs and institutional operators bring expertise in facility maintenance, tenant relations, and revenue optimization. Direct investors, on the other hand, must decide whether to self-manage, retaining all profits but shouldering operational responsibilities, or hire third-party managers, which can reduce involvement but also dilute returns.

3. Technology

The leading operators have invested heavily in digital infrastructure, offering tenants a fully self-service experience. Features such as online unit reservations, automated gate access, digital payment systems, and virtual lease management improve efficiency, reduce staffing needs, and enhance customer satisfaction. For retail tenants, these capabilities translate into smoother operations and quicker access to inventory.

4. Leverage

Debt financing can amplify returns in self-storage investments, but it also introduces greater financial risk. Market fluctuations, interest rate changes, or lower-than-expected occupancy can quickly erode leveraged gains. The right balance of debt and equity depends on an investor’s risk tolerance and cash flow needs.

5. Taxation

Tax implications vary depending on the investment vehicle. REITs must distribute a significant portion of profits to shareholders, creating predictable income but limiting reinvestment flexibility. Private equity and direct ownership allow for potential capital gains treatment, depreciation deductions, and loss offsets, though they may come with reduced regulatory oversight and liquidity.

Retail Use Cases: Beyond Storage

Self-storage facilities supporting retail tenants often play roles that go beyond simply holding goods. Examples include:

  • Seasonal pop-up staging: Retailers can use units to prep inventory for temporary holiday or event-driven locations.
  • Promotional campaign storage: Marketing teams can store large-scale displays or materials between campaigns.
  • Regional restocking points: Businesses with multiple outlets in a metro area can centralize certain inventory categories to improve logistics.

This adaptability makes self-storage not only a cost-control tool but also an enabler of creative retail strategies.

Choosing the Right Investment Path

The choice between REITs, private equity, and direct ownership depends on how hands-on an investor wants to be, how much diversification they seek, and what their time horizon is. REITs offer liquidity and passive income, private equity funds can provide targeted exposure with professional oversight, and direct ownership gives maximum control along with the highest operational demands.

Aligning the investment vehicle with personal or institutional objectives is critical. For example:

  • An institutional investor may prioritize scale and diversification through REIT exposure.
  • A high-net-worth individual with operational experience may opt for direct ownership of a facility in a strategic location.
  • A partnership could blend both, holding REIT shares for income stability and a direct asset for potential upside.

Conclusion

Self-storage has evolved into a strategic asset for retailers seeking to optimize space, manage costs, and respond to fluctuating demand. For investors, it offers a rare combination of steady demand, adaptability, and multiple entry points, from highly liquid securities to direct operational control.

The sector’s resilience is underpinned by macro trends like urbanization, hybrid retail models, and evolving consumer expectations that show no signs of slowing. For those considering retail-linked investments, incorporating self-storage exposure can enhance portfolio diversification and provide a buffer against market volatility. The key is to match the investment structure with risk appetite, tax strategy, and desired level of involvement, ensuring that self-storage becomes not just an ancillary asset, but a purposeful driver of returns.

How Engagement Ring Settings & Loose Diamonds Are Redefining Retail

The engagement ring has always been more than just a piece of jewelry in the landscape. It is, of sorts, a cultural icon, a symbol of love, and one of the most loved categories in the fine jewelry retail industry. We know for a fact that for decades, the world of diamond jewelry has been ruled by mined diamonds. With limited designs and traditional store runs, there was only so much that you could explore. But with the advancements of loose lab-grown diamonds, consumers are now rewriting a new chapter with flexible design choices. 

Consumers are now leaning towards the new buying experience with heightened expectations. Consumers now want transparency, value, and personalization for all their jewelry. The process that once was limited to only standardized purchase is now a highly considered option that is influenced by digital research, social media influence, and lifestyle choices. For retailers, this is both a challenge and an opportunity.

The transformation lies in a powerful pairing of engagement ring setting and loose lab diamonds. Together, they are defining an engagement ring’s identity and its emotional resonance. When these two come together, this combination unlocks new possibilities for both customers and jewelers.

The Role of Engagement Ring Settings

Engagement ring settings do so much more than secure a diamond; they are the framework that tells your love story. They signal style, personality, and even values. A solitaire whispers quiet timelessness, while a halo radiates extravagance. A vintage-inspired setting adds an architectural lift, while a bezel setting adds modernity and durability. No matter what style you select, each and every setting speaks to your personality. 

Here are some of the most popular settings that the customers can choose from: 

Solitaire settings: timeless, uncluttered, focused squarely on the diamond.

Halo settings: surrounding smaller stones that dial up sparkle and perceived size.

Three-stone rings: pieces known for storytelling that symbolize past, present, and future.

Cathedral settings: arches that lift the stone, adding architectural drama.

Bezel settings: sleek metal rims for security and modern minimalism.

For retailers, these aren’t just design options. They’re sales strategies.

For many, an engagement ring becomes an extension of their personality. A customer might see a halo setting as something that is bold and aspirational. While the other might see a bezel-set ring as something that is both modern and practical. For lab diamond jewelry retailers like Friendly Diamonds, they offer a wide selection of ring settings that is not just about the aesthetics but also about practicality. 

Your ring setting helps you with an opportunity to highlight the highest quality of craftsmanship and position the brand as both a design authority and a go-to place for personalization and customization. 

The Rise of Loose Lab Diamonds

Now to the second half of the equation: the stones themselves. In the last decade, the landscape of loose lab-grown diamonds in jewelry and engagement rings has gone from being just a niche product to a mainstream staple. According to the global consumer surveys, it shows that price accessibility, eco-ethical positioning, and design flexibility are fueling the demand for these eco-friendly dazzlers.

Here are some of the reasons why people are shifting to lab-grown diamonds: 

Price advantage: Lab diamonds can cost up to just a fraction of what mined diamonds may cost. That difference often gets reinvested into a larger carat, a more intricate setting, or complementary wedding bands.

Transparency: The new generation buyers are very much aware of the purchases that they make; hence, lab diamonds are an ultimate choice for them. Because it offers transparency and the origin of their diamond. 

Creative freedom: Buying a loose stone lets the shopper decide how it will live in their jewelry, instead of accepting a pre-set option.

For retailers, stocking loose lab-grown diamonds creates an entirely new type of conversation. It moves the customer experience away from fixed inventory and toward consultative selling. It also opens opportunities for upselling buyers who start with a certain budget for a stone often expand when they see how it pairs with settings or additional accent stones.

The Modern Retail Sweet Spot

This is the point where shopping for an engagement ring gets interesting. The beauty of it just isn’t about the center diamond or the setting alone. It lies in the fact how you pair them together. That’s the moment shoppers stop “buying jewelry” and start building something personal.

Here are a few ways you can pair a ring setting and diamond shape:

Oval cut + halo: Instantly elongates the finger, turns the sparkle up to ten, and honestly? It feels red-carpet ready.

Emerald cut + solitaire: Minimalist, clean, and quietly powerful. The kind of ring that doesn’t scream—it whispers sophistication.

Round brilliant + pavé band: The comfort of tradition, but with a modern shimmer. Think: classic, but refreshed.

These aren’t random stylistic whims. They’re tied to memory, taste, and even rebellion. A bride who grew up watching her mother’s solitaire might lean toward a halo just to carve her own lane. Couples who care about sustainability? They’ll pick a bezel around a lab diamond because it feels honest, contemporary, and aligned with their values.

For retailers, this is the sweet spot. It’s not about “selling a product.” It’s about showing customers that their ring can be an extension of their personality. They help them select on the pair that feels right, and you’ve turned a simple purchase into a story they’ll retell.

What This Means for Retailers

Here’s the reality check: today’s shoppers don’t walk in blind. They’ve done the research, they’ve pinned their inspo, and half the time they’ve read more about carats and color than the associate across the counter.

That changes the playbook.

Merchandising: Carrying loose lab-grown diamonds next to a broad mix of settings gives customers room to play. It’s modular, it’s flexible, and it spares retailers from holding too much finished stock.

Digital tools: Virtual try-ons, setting-swapping, and side-by-side comparisons aren’t gimmicks anymore; they’re the expectation.

Experience: What matters isn’t just what’s on the tray. It’s the conversation. “See how the cathedral lift changes how the light hits this radiant cut?” That’s guidance, not a sales pitch.

Retailers who treat settings and stones as interchangeable parts will miss it. What’s really being sold is the journey, the process of pairing, testing, and choosing. That’s the differentiator.

The Bigger Picture

Not long ago, lab-grown diamonds and mix-and-match ring shopping were dismissed as “passing trends.” The industry knows better now. These aren’t fads they’re rewiring how couples buy.

If natural diamonds once stood for permanence, lab-grown ones speak to progress. If traditional rings symbolized heritage, customizable settings shout individuality.

That’s the crossroads retailers stand at: history on one side, reinvention on the other. The smart move isn’t to pick it’s to hold both. Meet consumers where they are: informed, flexible, and unapologetically personal in how they want to buy.

Why Pool Temperature Matters for Fitness—and How to Track It

For many health-conscious adults, swimming is more than just a summer activity—it’s a vital part of their fitness routine and overall wellness. Whether you’re doing laps for cardio, using swimming as a low-impact exercise for joint health, or simply seeking stress relief, the temperature of your pool water plays a crucial role in your experience. Too cold, and your muscles may tighten or cramp. Too hot, and your body tires quickly, increasing the risk of dehydration and fatigue. That’s why monitoring water temperature isn’t a luxury—it’s a necessity.

The Role of Water Temperature in Fitness and Recovery

When you step into the pool, the water temperature directly affects how your body responds:

  • Cold water (below 76°F) can shock your system, tightening muscles and increasing the risk of injury, especially during morning or late-night swims.
  • Overly warm water (above 84°F) accelerates fatigue, elevates heart rate, and can even cause dizziness or overheating in hot weather.
  • Optimal range: Experts recommend a pool temperature between 78°F and 82°F for safe, effective exercise. This range helps maintain endurance while protecting muscle health and comfort.

For adults focused on maintaining health and fitness, swimming at the right temperature ensures workouts are effective, recovery is smoother, and the entire experience is more enjoyable.

Why Water Temperature Is So Important for Swimmers

Unlike many other sports, swimming immerses your body completely, which means temperature has a more immediate effect. Your body cools down or heats up faster in water than in air. For fitness swimmers, this makes temperature control crucial:

  • Performance: If the water is too warm, you’ll tire faster and struggle to complete your planned workout.
  • Recovery: Cooler water in the right range helps reduce inflammation and supports faster muscle recovery.
  • Safety: Avoiding extremes keeps you from risks like cramps, dehydration, or even heat-related illness.

Everyday Scenarios Where Temperature Matters

Imagine this: it’s early morning, and you head out for a swim before work. The air feels refreshing, but the water is unexpectedly cold. Within minutes, your shoulders stiffen, and your session is cut short. Or picture an evening swim after a long day, only to find the water warmer than expected, leaving you exhausted faster than usual. In both cases, your workout is compromised—not because of lack of motivation, but because the environment wasn’t right.

A wireless pool thermometer removes the guesswork, letting you check your pool’s water temperature before you even step outside. By knowing the exact conditions, you can adjust your schedule, pace, or routine for a safer, more effective swim.

Tips for Maintaining the Right Pool Temperature

If you want to get the most out of your pool workouts, try these strategies:

  • Check before you swim: Always check your pool’s temperature before exercising. Even small fluctuations can affect your endurance.
  • Adjust with covers and heaters: Use pool covers to retain heat overnight or heaters to raise water temperature on cooler days.
  • Plan workouts by temperature: Cooler pools (78–80°F) are better for high-intensity training, while slightly warmer pools (81–82°F) are ideal for gentle exercise or recovery.
  • Stay hydrated: Warm water increases your risk of dehydration. Drink water before and after your swim.
  • Listen to your body: If you feel unusually fatigued or chilled, take a break and check the temperature—it may be outside the safe range.

Why a Wireless Pool Thermometer Is Essential

For health-minded adults, convenience and accuracy matter. A wireless pool thermometer provides both. Instead of dipping a hand in the water, you get real-time, reliable readings while you’re even in the house. This not only helps you avoid health risks but also ensures your pool is always ready for exercise, recovery, or relaxation.

Among the options available, the ThermoPro TP211B Digital 500-ft Wireless Pool Thermometer stands out as an ideal choice for fitness-focused adults:

  • Long wireless range (500-ft): Easily monitor your pool temperature from inside your home, whether you’re in the kitchen, home gym, or living room.
  • Accurate digital readings: Get precise temperature updates you can trust, so you always know if your pool is in the optimal range for exercise.
  • Durable and water-resistant: Built for long-term use, it withstands daily swimming routines and changing weather conditions.
  • Convenient display: The clear indoor display makes it simple to check your pool temperature at a glance, saving time and effort.
  • Supports healthier routines: By giving you accurate insights, it helps you plan workouts in safe conditions and avoid unnecessary strain.

The Bottom Line

For health-conscious adults, swimming is about more than just exercise—it’s about creating balance, improving recovery, and supporting long-term wellness. But none of that works if your pool isn’t at the right temperature. By investing in a wireless pool thermometer like the ThermoPro TP211B, you gain control over your swimming environment. That means safer workouts, better results, and peace of mind every time you step into the water.

Ready to take control of your swim routine? A wireless pool thermometer ensures your pool is always within the ideal range, so every swim supports your health and fitness journey.

How Logistics Leaders Are Rethinking Warehouse Infrastructure in 2025

The modern warehouse is no longer a static space defined solely by square footage and shelving. In 2025, it will be a dynamic, data-driven environment in which the physical structure must be as agile as the software that controls it. 

For logistics leaders in retail and B2B supply chains, the conversation is shifting from purely digital investment to re-evaluating core infrastructure. This is less a retreat from automation than acknowledging that its benefits only materialise when the physical environment keeps pace.

Automation and artificial intelligence are rapidly transforming fulfilment models, but physical assets such as racking systems and modular containers remain the backbone that either enables or constrains these digital advances. 

Early adopters are standardising on heavy-duty plastic pallet boxes to stabilise load integrity across automated flows.

A high-functioning warehouse today requires the precision of a manufacturing plant, the adaptability of a retail showroom, and the reliability of critical national infrastructure. Achieving this balance is no small task. 

It involves synchronising the capabilities of conveyor systems, container standards, and loading bays with software-driven order sequencing and predictive inventory management. The pressures shaping these decisions are not theoretical. 

E-commerce order volumes continue to push daily throughput limits, while omnichannel retail models introduce variability in order profiles and picking priorities. Seasonal surges, flash promotions, and supply chain disruptions demand operational agility. Software helps, but the physical infrastructure must be able to adapt just as quickly.

This is why the physical re-engineering of layouts, workflows, and material handling systems is climbing back up the strategic agenda for logistics directors. In this climate, container logic, aisle configuration, and load-handling equipment are treated as competitive assets rather than background infrastructure.

Layout, Flow, and Container Logic

When that flow is disrupted by poor space planning, mismatched container specifications, or bottlenecks in handling equipment, the consequences are rarely isolated. Delays at one stage create knock-on effects that can impact picking accuracy, loading schedules, and ultimately delivery performance. 

For high-throughput facilities, even small inefficiencies can multiply into significant operational costs over time. An optimised facility takes a holistic view, treating physical layout and digital order management as interdependent. 

Load sequencing, aisle configuration, and picking zones are planned alongside container compatibility and handling capacity. In many modern operations, modular logistics systems are central to this approach. 

Adjustable racking, movable workstations, and uniform container footprints allow managers to reconfigure floor space in hours rather than days. This flexibility is vital in sectors that face seasonal spikes, product launches, or promotional events, where order volumes and SKU profiles can change almost overnight.

As logistics systems grow in complexity, durable boxes infrastructure is becoming just as essential as data visibility. In this environment, the choice of assets such as heavy-duty plastic pallet containers is not incidental. 

Their uniformity supports automated handling, while their structural integrity reduces the risk of load failure in high-volume operations, a critical factor for compliance in sectors such as food distribution and pharmaceuticals. By integrating such containers into the core design of a warehouse, operators can improve both flow accuracy and safety compliance. 

In high-performing facilities, these design elements are paired with modular systems that allow rapid reconfiguration of space. This flexibility allows operators to adjust layouts quickly and with minimal disruption.

The Role of Standardisation

Standardisation in container and pallet systems is a foundational principle of scalable fulfilment. The concept is straightforward: when every unit load conforms to a predictable specification, the warehouse becomes more predictable. 

Predictability in this context is not about eliminating flexibility, but about creating a framework where automated equipment, manual handling, and digital control systems can operate without constant adjustments or workarounds. 

This operational consistency allows facilities to scale throughput without scaling complexity. The benefits go well beyond matching physical dimensions. Standardisation shapes the entire flow of goods, from inbound receipt to outbound dispatch. 

Inbound shipments that arrive in pre-approved pallet formats can be moved directly into storage or picking areas without time-consuming re-palletising. Outbound consignments can be built with minimal repacking, ensuring orders move swiftly through staging areas. 

This reduction in manual intervention lowers labour costs, shortens dwell times, and allows automated sortation systems to operate at maximum speed and reliability. In high-volume operations, these incremental efficiencies can add up to hundreds of labour hours saved each week.

Standardisation also creates clearer interfaces between different parts of the supply chain. Suppliers, carriers, and warehouse operators working from the same set of container specifications reduce the likelihood of mismatches that cause delays or additional handling. 

As highlighted by DHL’s analysis of supply chain standardisation, standardised, modular logistics solutions can lift productivity by nearly one-fifth while boosting on-time delivery to over 95 percent.

It fosters smoother cross-docking, where goods bypass long-term storage entirely, and supports more accurate load planning for outbound transport. In sectors such as grocery or pharmaceuticals, where product freshness or integrity is critical, these time savings can directly improve quality and compliance outcomes.

Over the longer term, standardisation contributes to cost stability. Facilities that invest in robust, reusable containers and pallets insulate themselves from volatility in single-use packaging markets. 

This not only reduces exposure to sudden price increases, but also lessens the environmental footprint of operations. A ten-year lifecycle for high-quality, reusable equipment can spread capital costs over a far greater number of shipments, delivering measurable savings and a more sustainable cost base. 

When integrated into broader warehouse infrastructure strategy, standardised systems become a quiet but powerful driver of both efficiency and resilience.

Industry Examples of Infrastructure-First Thinking

Several major UK and European retailers are already embedding infrastructure upgrades into their logistics strategies. A prominent grocery chain recently re-engineered one of its regional distribution centres to align racking heights, aisle widths, and container types with automated shuttle systems. This change increased throughput capacity by 18% without expanding the building footprint.

Similarly, a pan-European fashion retailer replaced mixed-material pallets with a unified pool of high-durability plastic units. The shift eliminated a recurring issue of pallet breakage during high-speed sortation, improving both safety and product integrity. While the upfront investment was significant, the retailer reported payback within three years through reduced damage claims and lower pallet procurement costs.

Such examples illustrate that physical infrastructure decisions can deliver measurable gains in operational efficiency and service reliability, gains that software alone cannot achieve.

Sustainability as an Operational Imperative

Sustainability targets are no longer optional in supply chain design. Regulatory frameworks, investor expectations, and customer demand are all pushing logistics operators to reduce their environmental footprint.

Within warehouse operations, one of the most immediate and measurable opportunities lies in shifting from single-use or short-life assets to durable, reusable alternatives. This is not simply a matter of optics; it is about embedding environmental responsibility into the operational fabric of fulfilment networks so that sustainability and efficiency reinforce one another.

Stackable, standardised containers represent one of the clearest routes to achieving this integration. Their reusability reduces the volume of disposable packaging sent to landfill or recycling, while their uniform sizing ensures efficient use of space in both storage and transport. 

This compatibility extends to automated handling systems, which can be calibrated once for a consistent footprint rather than reprogrammed for varying sizes and shapes. Over time, these efficiencies compound, lowering the environmental impact per unit moved and reducing the total energy required for material handling.

An equally important factor is how these assets perform within reverse logistics systems. Reusable containers are designed for repeated cycles of use, retrieval, and redeployment without significant degradation in quality or performance. 

This allows operators to recapture asset value on every return journey, turning what was once waste into a repeatable resource. The ability to integrate these returns seamlessly into existing distribution flows can reduce empty backhauls and support more balanced transport utilisation, further cutting emissions.

Suppliers like Alison Handling support logistics leaders with durable, scalable container solutions aligned with modern fulfilment systems. By embedding reusability into the physical design of a warehouse, companies can make sustainability a structural outcome rather than a separate initiative.

Suppliers as Strategic Partners

The procurement of warehouse infrastructure is no longer a transactional decision. In a volatile market, suppliers with deep expertise in modular design, container lifecycle management, and load optimisation can play a strategic role. 

They help logistics directors evaluate not only the purchase cost of equipment, but its total cost of ownership, compatibility with automation, and fit with long-term capacity planning. In the UK, partnerships with suppliers who can deliver at scale are especially valuable when demand surges unexpectedly. 

Access to consistent, standardised assets ensures that expansion can occur without compromising efficiency. For some operations, this means working with established providers who maintain extensive inventories and design products to integrate with automated handling systems.

By treating suppliers as part of the operational design process, warehouse managers can align infrastructure investments with broader strategic goals, from sustainability to throughput optimisation.

The ROI of Durability

The economic case for investing in high-quality, long-life warehouse assets is compelling. Facilities that rely on low-durability pallets and containers often find themselves locked into a cycle of frequent replacement, each instance adding procurement cost, creating unplanned downtime, and disrupting operational flow. 

Disposal of broken or degraded assets also introduces waste management costs, both in financial and environmental terms. By contrast, selecting equipment that is engineered for longevity allows organisations to spread capital expenditure over many years of use, reducing total cost of ownership and improving budgeting accuracy.

The operational benefits are equally clear. Facilities that replace wooden pallets with heavy-duty plastic pallet boxes frequently report a reduction in annual asset loss and damage. Unlike timber, these containers do not splinter or absorb moisture, which can lead to structural weakening over time. 

Their impact resistance helps protect products in both chilled and ambient environments, reducing the likelihood of spoilage during storage or transit. In industries such as food distribution or pharmaceuticals, where product integrity is tightly regulated, this durability can directly support compliance and reduce the risk of costly recalls.

Resilience in handling equipment also translates into more predictable maintenance schedules and fewer operational disruptions. When assets can be relied upon to perform consistently, managers can focus on optimising processes rather than troubleshooting equipment failures. 

The stability and uniformity of long-life containers also enable tighter integration with automated handling systems, which rely on precise dimensions and load characteristics to perform at maximum efficiency. 

OECD International Transport Forum on port automation research shows that productivity and handling consistency rise when physical infrastructure is standardised. This alignment creates a virtuous cycle in which robust physical assets and advanced automation reinforce one another’s performance.

Integrating Infrastructure with Technology

The convergence of physical and digital infrastructure is one of the defining characteristics of warehouse operations in 2025. As the boundaries between operational technology and information technology continue to blur, physical assets are no longer passive components in the supply chain. 

Containers, pallets, and racking systems are now fitted with embedded sensors. These track location, movement, and environmental conditions such as temperature or humidity in real time.

This constant stream of information feeds directly into warehouse management systems, enabling greater operational visibility and faster, more accurate decision-making. In third-party logistics environments, a 3PL warehouse management system plays a key role in consolidating this data across multiple clients and sites, ensuring consistency and scalability in operations. This integration has several practical outcomes.

Real-time monitoring supports predictive maintenance, allowing operators to identify and address potential equipment failures before they disrupt operations.

Managers can refine layout designs by analysing usage patterns to minimise unnecessary movement or congestion, ensuring that every metre travelled within the facility adds value to the fulfilment process. 

The same data can be used to enhance load sequencing, match container selection to specific product types, and dynamically adjust picking zones in response to order profiles. The most effective supply chains are those in which physical assets are fully embedded into the digital decision-making loop. 

This requires a deliberate alignment between container systems, racking configurations, and the technologies used to manage them. Assets must be compatible with automation platforms, Internet of Things (IoT) devices, and advanced analytics tools.

A mismatch between the physical and digital layers can slow down even the most advanced warehouse software, while a well-aligned infrastructure can amplify its benefits across the entire network. 

Insights from McKinsey’s research on digital-twin warehouse design show that modelling physical layouts and workflows before deployment can prevent costly misalignment and improve efficiency by up to 25 percent. 

The aim is to ensure every movement in the warehouse, whether by a human operator or an autonomous vehicle, is physically efficient and digitally visible. This dual optimisation delivers higher throughput, reduces error rates, and strengthens resilience against unexpected demand shifts or supply chain disruptions. 

In a competitive market where speed, accuracy, and adaptability are closely linked, the ability to integrate the tangible and the digital is becoming a decisive factor in operational success.

Physical Upgrades as Strategic ROI

For many logistics directors, the conversation around infrastructure has shifted from short-term fixes to long-term resilience. Rising energy costs, stricter compliance requirements, and the constant pressure of e-commerce peaks mean that physical assets are no longer treated as background equipment. They are now viewed as strategic levers for efficiency, sustainability, and scalability, on par with investments in software or automation platforms.

In the past decade, warehouses have seen significant investment in management systems, robotics, and predictive analytics. Yet, as highlighted in this analysis of how modern technology is transforming warehousing, many facilities still operate within physical layouts that were designed for a different era.

Operational bottlenecks often arise not from the software layer, but from outdated layouts and incompatible container systems that undermine efficiency gains from automation. The return on investment for upgrading warehouse infrastructure is measurable in several ways.

First, optimised layouts reduce travel time per pick, directly impacting throughput. Second, standardised containers minimise void space in racking and transport, reducing fuel costs and improving cubic utilisation. 

Third, durable assets reduce the frequency of replacement and the downtime associated with equipment failure. For large-scale retailers, these changes also affect upstream and downstream partners. 

A supplier operating with inconsistent container dimensions can introduce inefficiencies across the entire network. This is why forward-looking logistics directors are rethinking infrastructure as an interconnected asset class, not a fixed expense.

These changes in the physical environment naturally lead to a bigger question: how does the entire layout and flow of a warehouse support, rather than slow down, modern fulfilment?

Looking Ahead

The next phase of warehouse evolution will see greater convergence between engineering disciplines, sustainability science, and digital analytics. Logistics leaders will increasingly view their facilities as living systems, where physical design, technology integration, and operational policy must work together.

By rethinking layouts, standardizing container systems, and embedding resilience into every asset, logistics leaders can meet rising expectations for speed, accuracy, and sustainability and set the pace for the next generation of supply chain performance.

Exploring the TEMU Influencer Program: A New Way for Creators to Earn  

Hello, friends!

I recently discovered an amazing shopping website, Temu. They have a wide selection of products, from clothing to home goods, and the prices are incredible!

Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers, and brands with the mission of empowering them to live a better life. Temu is committed to bringing affordable products onto its platform to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. 

To expand its reach, Temu launched the Temu Influencer Program—its official creator partnership initiative. For digital creators looking to monetize their influence, the TEMU Influencer Program presents an interesting opportunity. Similar to how other major platforms have developed creator partnerships, TEMU is now offering influencers a structured way to earn through product promotions and referral links.

As a Temu Influencer, you can receive free product samples from Temu, earn up to 20% commission (the commission rate applicable to the influencer shall be determined based on the country/region associated with their registered account at the time of participation), and get exclusive opportunities for sponsored promotions and boosting options. For those already familiar with  affiliate marketing or social media e-commerce, TEMU’s approach will feel intuitive. Creators can earn through commission-based referrals, with the potential to scale their earnings as their audience grows. The platform provides promotional tools and resources to help creators effectively showcase products to their followers. 

“-My name is Katharina, I’m 39 years old and I’m so happy to be part of the temu team. 🥰

Temu is a good platform for making money. My efforts have been rewarded. My content has been seen by more people and can be rewarded. I hope that this platform can be known by more people. Welcome more people to join Temu influencer program. My redemption codes are used frequently and are very popular in the community!

On this website, you can find everything you need, from fashion to home! We shop a lot ourselves and I’m happy to share with you!”

— Katharina Walter, TEMU Creator,earn 10000+USD

” I am incredibly grateful for the success I’ve experienced in affiliate marketing. Starting from scratch, I’ve been able to build an impressive following and generate millions of views on my videos. I owe a huge thanks to Temu and their amazing team for their continuous support throughout this journey. The Temu website itself has been an absolute game-changer, making it easy and seamless to promote their products. This incredible opportunity has truly exceeded my expectations, and I’m excited to continue growing, reaching more viewers, driving sales, and enjoying the process every step of the way.”

— Balkan_Hauls, TEMU Creator,earn 10000+USD

“I’m Mohammed Al-Humaiqani, a social media content creator with over 500,000 followers. One day, I decided to join Timo’s influencer program because I could earn money from my phone while at home.

I advise all content creators to join Temu’s influencer program to earn commissions, rewards, and generous profits. I consider Temu’s influencer program one of the best free profit-making programs.

– During my participation in Temu’s influencer program, I earned profits of 81,400 Saudi riyals.””

— Mohammed Al-Humaiqani (Mohomx), TEMU Partner Creator, earn 10000+USD 

In general, TEMU’s influencer program is not only suitable for creators with a large fan base, but also provides fair and potential profit opportunities for small and medium-sized or even newly established creators. If you want to turn your creative passion into tangible income, Temu influencer program is undoubtedly a good platform.

Also, let me tell you an interesting thing——I also got a discount code from Temu, why not come and experience Temu’s activities for yourself! Exclusive discount code: ack641880

Canadian Retail News From Around The Web For August 22, 2025

Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past 24 hours.

Court monitor says it doesn’t support Hudson’s Bay plan to sell leases to Ruby Liu (The Canadian Press)

Billionaire David Thomson wants to buy Hudson’s Bay charter, donate it to Manitoba Archives (The Canadian Press)

RioCan Eyeing Buyout Of Hudson’s Bay From Georgian Mall, Oakville Place (Storeys)

Loblaw opens three new discount locations in one day, continuing discount strategy investmen (Grocery Business)

Cross-border traffic ticks up slightly in July, but duty-free shops still struggling (CTV)

Visionary says Edmonton needs to look elsewhere to re-imagine its downtown mall (Taproot)

Dining and grocery spaces a bright spot in Victoria’s retail rental market (Saanich News)

Bonnis Properties’ $140M sale of Granville and Robson site sparks redevelopment speculation (BIV)

New indoor pickleball courts popping into Capilano Mall in North Vancouver (North Shore News)

Quebec liquor board prepares to destroy $300K worth of American alcohol (CBC)

Inside the social media strategy behind Langley’s viral corner store (BC Business)

One TikTok video got this Canadian business into 400 locations of a major U.S. department store (Globe & Mail)

Hundreds of Oasis fans line Queen West to shop pop-up merch store ahead of Toronto shows — especially the exclusive Adidas football jersey (Toronto Star)

Orangeville Dairy Queen sells record-number of Blizzards for Miracle Treat Day (Orangeville Citizen)

The Body Shop Canada enters new era as 100% Canadian, founded in Britain

Photo: The Body Shop Canada
Photo: The Body Shop Canada

The Body Shop Canada has entered a pivotal new chapter with its acquisition by Serruya Private Equity.

And the brand has unveiled a focused strategy to expand its Canadian retail footprint, reimagine in-store experiences, and deepen connections with Canadian consumers.

“Being Canadian-owned allows The Body Shop Canada to move with greater agility, tailoring our approach to meet the values and expectations of Canadian consumers,” said Michael Roden, President of The Body Shop Canada. “With the support of a strong executive team, I am proud to be guiding The Body Shop Canada into this new era. Our focus is on creating immersive experiences, both in-store and online, that reignite passion for the brand and welcome the next generation of customers.”

Michael Roden
Michael Roden


Today, The Body Shop Canada operates 64 stores nationwide and is investing in an enhanced
omnichannel strategy. Since January 2025, the brand has opened two new locations in Ontario at
Sherway Gardens and Lime Ridge Mall and will debut a flagship store in Vancouver’s Pacific Centre in
early November 2025. A new store has opened in CrossIron Mills in the Calgary area. New store designs feature skin consultations, interactive product discovery zones, and community-driven spaces.

“As part of its growth plan, The Body Shop Canada will introduce new collections alongside its hero products, beginning with the launch of the premium Spa of the WorldTM, Sweet On You Mist collection, limited-edition Sugar Pumpkin, and many more exciting products to come. While proudly Canadian-owned, all products will continue to be developed and manufactured in Europe, ensuring consistent global quality and ethical sourcing standards. These launches mark an important opportunity to deepen connections with loyal customers and attract new audiences, reinforcing the brand’s position as an ethical leader in the Canadian beauty market,” said the company.

The Body Shop first entered Canada in 1980, opening its inaugural store in Toronto. In March last year, The Body Shop Canada, the Canadian subsidiary of the global beauty brand with 105 stores across the country, announced it had commenced restructuring proceedings by filing a Notice of Intention (NOI) to Make a Proposal pursuant to the Bankruptcy and Insolvency Act (Canada). It will be closing 33 Canadian stores, it said at the time.

Photo: The Body Shop Canada
Photo: The Body Shop Canada

In an interview with Retail Insider, Roden  said The Body Shop has been in Canada for more than 45 years.

“It has a loyal, a loyal customer and we want to obviously continue to stay connected with that customer. But where we have an opportunity is to be able to connect with the next generation, the younger generation, whot heir parents bought from The Body Shop when they went to university or they went to college. So I think the one opportunity is definitely through our products. We are obviously testing some new product that will be looking at the younger audience,” explained Roden.

“I think number two, definitely there’s an opportunity for us to be more seen in different places, like some of the initiatives that we’re working on. We’re already in Shoppers Drug Mart. We are expanding our brand through third party business outside of just our core business. Shortly we will be launching on Amazon Canada. We have reinstated the online business that was shut down more than a year ago.

“So really we have an opportunity to really make The Body Shop more accessible and convenient while continuing to build on a legacy of ethical, sustainable, product and cruelty-free beauty. We want to live by our values, but we have an opportunity to be expanding.

“And, obviously being now Canadian owned, we also have the opportunity to really speak to our Canadian audience, our core audience here where in the past a lot of the direction came out of the UK. Still the product is out of the UK. We take direction from them but really we are our own business now, so it’s really up to us on how we want to tailor the business through the marketing, through the product and through the customer experience in our stores.”

Roden said the brand still look at retail brick and mortar as an important part of its business, but it’s also open to having diversity and diverting certain parts of the business into new channels

The company was founded in 1976 in Brighton, England by Dame Anita Roddick. Since its beginning, The Body Shop said it has been a pioneer of ethical beauty, offering high-quality, innovation-led skincare, body care, haircare and make-up made with natural, fairly traded ingredients from around the world.

Roden is a seasoned executive in the retail industry who has previously served as CEO of Thrifty’s Inc. (division of YM Inc.), leading large-scale store rollouts, brand repositioning, and operational turnarounds.

“Roden brings deep expertise in market-specific strategy, omnichannel growth, and operational excellence, with a focus on integrating customer experience across physical and digital platforms to drive sustained growth,” said the company.

Roden has been with The Body Shop Canada February 1 when he was brought in to be a consultant to help with the reorganization of the brand. In early June, he became President of the brand.

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Canadian retail remains resilient despite tariffs and HBC closure: CBRE

Iconic Former Hudson's Bay Company (HBC) Warehouse on Water Street in Gastown in downtown Vancouver in April 2023. Photo: Lee Rivett

A trade war and the closure of Hudson’s Bay haven’t spelled widespread problems for the Canadian retail industry. Instead, according to CBRE’s new H1 2025 Retail Rent Survey, retail fundamentals have continued to hold up and perform remarkably well amid the challenges.

Retail deals are taking longer to close but are still getting done, although with greater scrutiny. Tenant demand remains healthy with leasing activity seen in almost all sectors, particularly health and wellness, fitness, grocery and restaurants. And while consumers have tightened discretionary spending, they continue to make purchases in a more intentional manner, said the report which was released on Thursday.

Alex Edmison
Alex Edmison

“The long-term trajectory remains positive,” said CBRE Senior Vice President Alex Edmison. “Canada’s population continues to grow and, save for HBC-anchored shopping centres, supply of quality retail space remains constrained.

“We anticipate vacancy will remain low into the foreseeable future and rental rates for quality properties will continue to appreciate at a modest rate. The space left by HBC will take some time to be leased but we are seeing healthy levels of interest and leasing activity around most locations.”

Here are some other takeaways from CBRE’s Retail Rent Survey:

  • There continues to be a marked slowing in rental rate appreciation across the country. Rent growth was recorded in just 16 of the total 120 retail format types or key urban areas tracked in the survey.
  • Four of 11 markets reported no change in rents over the last six months.
  • Unenclosed community centres experienced escalating rents in four markets, the most of any retail format, followed by neighbourhood centres, with increases in three markets.
  • While most focus has remained on suburban sites, urban retail nodes are still experiencing demand and interest. Four key urban retail nodes across three markets noted increased rental rates.

Here are the most active retailers and growing segments for 2025, according to CBRE:

Health & Wellness – Strong growth is being driven by evolving consumer preferences that prioritize holistic wellbeing. Demand comes from fitness gyms, fertility centres, cosmetic enhancement clinics, preventative medicine, and traditional health practitioners. Recent deals include Equinox’s third location in downtown Toronto and Evolve Strength’s new flagship at The Post in Vancouver. Momentum is coinciding with office landlords repurposing underutilized podium levels. Large-format HBC spaces are also emerging as attractive options for these tenants.

  • Restaurants – Faced with eroding margins and profitability, restaurant operators are increasingly favouring second-generation space to save on high construction and fit-out costs. Urban landlords are taking on some of these expenses through tenant allowances for extensive buildouts. Suburban markets are seeing robust restaurant activity especially where they can capture all-day traffic from morning to late night. With consumers being more conscientious of their spending, overall experience and atmosphere are huge drivers for the restaurant sector.
  • Big Box – Big box vacancy across the country remains low, with major players such as TJX, Value Village and Canadian Tire taking most prime locations. Availability of box space will increase in the second half of 2025 and into 2026 with HBC units hitting the market. There is strong interest in most of these locations, however most will take time to absorb as landlords re-align the spaces to match the long- term vision for their shopping centres.
Source: The Well
Source: The Well

Some of the notable retail trends CBRE has identified to watch for in markets across Canada:

  • Vancouver – Anchor tenants, apparel and QSR continue to drive demand throughout the region with the likes of T&T Supermarket, Fitness World, Adidas and Diptyque leading the charge. Former Hudson’s Bay stores, representing 1.0 million square feet across Metro Vancouver, present great opportunity.
  • Calgary – The daycare rollercoaster continues with the Province of Alberta now limiting the number of licenses being approved for for-profit groups. This has not slowed demand. Despite often significant renewal rate increases most daycare tenants are renewing, with some spaces coming back to the market where tenants cannot afford recalibrated rents.
  • Toronto – Toronto’s retail leasing landscape has been robust with new deals occurring in food and beverage, fashion and luxury and contemporary fashion segments. Quality space is in short supply and rents continue to appreciate in the hottest nodes. Yorkdale continues to welcome first-to-market entrants. The latest is Gentle Monster, a Korean eyewear label. In Bloor-Yorkville recent entrants include Luca Faloni, Loro Piana and Eleventy. Brands continue to flock to the area.
  • Ottawa – There has been a small increase in availability in quality power centres, community and neighbourhood plazas. Rents continue to remain high with minimal inducements offered by landlords. An increasing number of 5,000-20,000 square foot spaces are becoming available with greater difficulty in finding new tenants with typical users in this size range citing caution due to tariffs and other economic uncertainty. Entertainment based users are the most interested in pursuing spaces of this size.
  • Halifax – Supply remains relatively limited for both existing and new product, with strong demand coming from food and beverage tenants. Retail plazas with onsite parking are experiencing robust levels of demand. Limited supply and little turnover within these centres have meant that any vacancy that pops up is quickly backfilled.

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RioCan’s National VP of Leasing shares strong outlook for retail amid tight market conditions

Toronto Stock Yards Village
Toronto Stock Yards Village, image via RioCan

Retail leasing across Canada continues to show strength, with high occupancy and growing demand from necessity-based and traffic-driving retailers, according to Moshe Batalion, Vice-President of Leasing – National at RioCan.

Asked to provide a national perspective on leasing, Batalion emphasized market tightness and minimal new supply. “The current market conditions remain tight. The market remains a very competitive market. We’re seeing rents continue to rise just given that very little retail is being built.”

Moshe Batalion
Moshe Batalion

When asked about new construction, Batalion confirmed, “New construction for the most part is muted.” This, he added, is “across the country.”

On the development front, RioCan is focused on ongoing projects rather than new builds. “Brand new projects? No. We’ve got out in Calgary East Hills,” he said. “We’ve built out a number of phases and we’re working on building out a few other. There’s a lot of demand in that project particularly.”

In Ontario, the company is seeing similar traction. “We’ve also got a project in North Oshawa called Windfield Farms. We built out about 350,000 square feet already. And again, much like East Hills, a lot of interest in us building more there.”

Windfield Farms
Windfield Farms

When asked about which segments are showing the most growth, Batalion pointed to staples. “Right now the necessity-based retailers, basically groceries, pharmacies, banks. We’re seeing a lot of expansion there. And those are really the tenants that we’re focusing on.” 

He added, “And then you’re also seeing, you the traffic driving tenants, like fashion, home goods, fitness. Definitely. There’s a lot of appetite from those tenants.”

Quick-service restaurants (QSRs) are also making waves. “QSR drives a lot of traffic,” said Batalion. 

Asked about regional differences in strength, Batalion was clear: “I think right now all pockets are, are extremely strong. If you look at our occupancy rate, we’re at an almost an all-time high. We’re 97.5, and so all markets are kind of in that 97 and above occupied.” 

Recently, RioCan Real Estate Investment Trust announced it was cutting financial ties to five properties held in its joint venture Hudson’s Bay.

Those properties were the Square One Shopping Centre in Mississauga, Ont., Scarborough Town Centre in Toronto, the downtown Calgary HBC store, and the Carrefour Laval and Promenades St-Bruno locations in Quebec.

On the topic of the ongoing situation regarding HBC properties, Batalion kept within the bounds of public disclosure. 

“With us being in front of the courts right now, I really can’t say much other than what you know, has already been disclosed on our earnings call.” 

However, he did add: “We will only allocate capital to those buildings where we can demonstrate an acceptable return on investment. My team is actively pursuing backfill solutions for several of the locations that are already in the RioCan operating portfolio. But given the expertise of my team and the strength of our relationships with the retail tenants, we’re well positioned to secure suitable replacement tenants for those properties. And there is considerable interest.
 

“I can also say that those rents that were paid by HBC were well below market.”

The Well, Toronto
The Well, Toronto

Batalion also pointed to a major industry shift worth watching: the plateau of e-commerce. “The one thing we have seen is that e-commerce has plateaued, really making retail a hybrid of online and physical shopping. Tenants have realized they now need to expand their physical locations alongside their digital presence. So I think that is a key and very important to our business right now.”

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