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Canadian Retail News From Around The Web For August 31st, 2021

Canadian Retail News From Around The Web

Top Stories: National

Central/Eastern Canada News

Western Canada News

David Yurman Invests in Canadian Operations with Standalone Yorkdale Store Renovation 

Yorkdale Shopping Centre in Toronto in August of 2021. Photo: Craig Patterson

New York City-based jewellery and watch brand David Yurman is investing in its Canadian operations as it renovates its only standalone store in this country which is located at Toronto’s Yorkdale Shopping Centre. The luxury brand opened its Yorkdale store in late 2013 and has opened a temporary storefront nearby in the meantime. 

Construction hoarding recently went up on the 1,625 square foot corner space located near several other leading luxury brands. The store’s interior will be updated to reflect the latest David Yurman store design which features high-quality materials with a look that reflects a serious luxury brand. 

A temporary 2,250 square foot David Yurman boutique has opened in Yorkdale’s former Mulberry space — Mulberry exited the Canadian market last year which also included a store at 131 Bloor Street in Toronto. When David Yurman moves back to its original location at Yorkdale after renovations are done, the former Mulberry space will be split up so that adjacent luxury brands Cartier and Bulgari can both expand their existing Yorkdale stores which are said to do astronomically high sales. 

Temporary David Yurman storefront at Yorkdale in the mall’s former Mulberry space in August 2021. Photo Craig Patterson

Several of David Yurman’s Canadian concessions feature the brand’s new look at Holt Renfrew. That includes a 1,649 Yurman boutique at Holt Renfrew’s Bloor Street flagship store that opened last year on the main floor, featuring a range of women’s and men’s designs in dedicated areas. Last year as well, David Yurman unveiled a 1,200 square foot concession on the main floor of Holt Renfrew Ogilvy in Montreal. 

In late 2016, David Yurman opened a 1,226 square foot concession at Holt Renfrew in Vancouver which at the time was the largest concession in the world for the brand. The Vancouver store was one of only five globally at the time to feature Yurman’s ‘high jewellery’ collection with some pieces exceeding $100,000. 

David Yurman also operates concessions at Holt Renfrew stores in downtown Calgary and at Square One in Mississauga. The brand also has a shop inside of Nordstrom in downtown Vancouver. 

When it opened in September of 2014, Nordstrom’s first Canadian store at Calgary’s CF Chinook Centre housed a David Yurman concession area, as did Saks Fifth Avenue’s downtown Toronto store which opened in February of 2016. Both of those Yurman shops have since closed. 

Sources told Retail Insider that in 2018, David Yurman had been looking to open a standalone store at 100 Bloor Street West where the Ermenegildo Zegna store currently operates. An offer by Holt Renfrew to pay part of the construction costs while charging percentage rent for the lease with Yurman is said to have ended those talks.  

Designer David Yurman founded his eponymous company in 1980, and in 1983 introduced his signature bracelet which propelled the brand. The bracelet features a twisted helix adorned with gemstones on its end caps, available at different price points depending on materials. Designs now include pieces for women and men that range from earrings to necklaces to gift items such as pens, as well as a line of timepieces and engagement rings. 

The company operates numerous standalone stores in the United States as well as concessions and shop-in-stores in upscale department stores. Various upscale jewellery retailers also carry the brand in the United States and Canada. 

Walmart to Bolster E-Commerce in Canada with Significant Investments Online and in Stores: Interview

Image: Walmart

Retail giant Walmart Canada is planning to win in the ecommerce space by being agile, fast and customer-focused as the retailer continues to pivot and invest in technology for its omnichannel network.

Laurent Duray

“We’re going to continue providing a faster, easier and trusted shopping experience at our everyday low prices – plus access to an even richer selection of products. And we’re going to keep using the latest technology, from robotics to artificial intelligence, to get us there. Technology will continue improving our customer experience. As we deepen that customer relationship and knowledge, we want to be able to anticipate our customers’ needs and deliver their order in the most convenient way for them,” said Laurent Duray, SVP eCommerce, Walmart Canada.

“We see Walmart as a technology company and are making strides towards a future where our customers can have a more personalized, fast, and convenient experience unlike any other. The journey is just beginning.”

Duray said the company pivoted, adapted and invested in the early stages of the pandemic as more Canadians embraced the online shopping experience.

Image: Walmart Canada

“During the pandemic, 150 more Supercentres started offering online grocery pickup – a big increase. By the end of the year, we’re on track to have 99% of our Supercentres providing this service for our customers (about 350 Supercentres total).” Duray said service speeds are increasing too, with pickup now available in under four hours.

“We’re investing in our stores, our infrastructure and our people to best serve our customers in a rapidly changing retail environment. This is part of our major $3.5 billion investment we announced last summer to make the online and in-store shopping experience simpler, faster and more convenient for our customers,” he said.

“We’re using some of our stores differently today too, carving out space where we can fulfil online orders for pickup or delivery. For example, some locations feature a store-within-a-store in the back room, where associates can quickly access the most popular online products to fill customers’ orders.

“Across the country, our fulfilment centres are also becoming more plentiful and more advanced to increase speed and efficiency. This allows customers to receive their online orders for delivery faster than ever.”

Interior of Walmart’s new fulfillment centre in Scarborough’s Walmart Supercentre. Photo: Walmart

In March, Walmart Canada announced it was accelerating its e-commerce business as construction started on its first fully-automated market fulfilment centre inside the Scarborough West Supercentre (1900 Eglinton Ave E.).

The retailer said the 22,000-square-foot space will automate online grocery picking and dispensing with picking speeds up to six-times faster than manual store picking and the new space will also feature a first for a big grocery retailer in Canada: automated kiosks that serve as vending machines for online grocery orders and can serve up to five customers simultaneously.

The company said customers will be able to drive up to a dedicated parking spot, enter a code and ordered items will appear in less than two minutes, ready to load into their cars. The new space, a partnership with intelligent automation provider, Dematic, will open in the near future.

The company also announced in March it was investing over $500 million this year in its store network, focusing on refurbishing and refreshing stores across the country and making it the largest ever yearly investment in store upgrades.

Duray said Walmart Canada initiatives are always about the customer.

Walmart Fastlane Photo: Walmart

The trend toward online shopping pushed the company to accelerate and pivot as an organization to free up capacity in the stores, to get more parking space allocated for online grocery, to allot more assortment and to make it faster and more convenient for customers.

“Customers want us to be in different channels. They love to be in our stores but they also love to be able to access all the store assortment and more through walmart.ca,” he says. “We’re investing in technology from the robotics to artificial intelligence to really help the customer experience. But also making the life for our associates a lot better. We’re investing in artificial intelligence to make sure it’s more personalized. We also invest in automation in our fulfillment centres. These are all the areas where technology plays a role from a customer facing to more of a back of face.

“We’re investing in technology but also in the people that goes with the technology. We still believe that people will make a big difference in how we operate and how we connect with our customers and how we make a difference. So it’s going to go both hand in hand. We’ve recruited a lot of people in the past so far and in our short future we’re also recruiting in different areas, making sure we meet customer expectations in regards to more assortment, faster delivery and pickup options, better prices and more convenience and ease to shop as well through our app or our web.

“It’s never been easier for the customer and the Canadian to shop online at Walmart and we’ll keep making that a lot better for our customers in the coming months. The customers will see a better version of Walmart in the coming future.”

Tackling Food Inflation in Canada The “Right” Way [Sylvain Charlebois]

“Food inflation is complicated, and no government should aspire to control food prices at retail. Ever. But it should at least aspire to eliminate fraud, criminal behaviour and excessive competitive tactics by grocers, often referred to as the dark side of food distribution. And that’s what Erin O’Toole is skillfully proposing.”

The Conservatives recently promised to control food inflation for Canadians – an odd promise for a Conservative party which is typically known to embrace market-free conditions. What’s making this promise even more atypical is that Canadians have access to one of the most affordable food baskets in the world, No. 18 in fact, according to the Global Food Security Index. It could be better, but it’s still not bad. Canada is ranked almost similarly to Switzerland, France, the United Kingdom, and Israel. Canada is ranked No. 10 in food quality and safety, according to the same index.

Canada is not doing too poorly, so tackling food inflation as a government may seem a little strange. But Canadians are feeling pinched by what’s coming from the food industry, needing to pay more as they visit the grocery store or buying a meal in food service. If you’re feeling you’re paying more for food, it’s not an illusion. An average family of four in Canada is roughly paying about $1,000 more for its food since January 2020. Right now, not one single sector is immune to systemic pressures affecting the industry.

For a government, it is practically impossible to control macro-variables that indirectly affect food prices like interest rates, the effects of the pandemic on global logistics, climate change, currency wars and labour woes, especially during a four-year mandate. Openly stating to Canadians that food prices at retail should be lowered or at least controlled would simply be foolish and irresponsible.

Controlling food prices at retail is not something most Canadians want or should want. It rarely works for everyone. Case in point: Quebec controls the price of fluid milk at retail, and it’s been a disaster for consumers. Milk is very expensive in la Belle Province because regulatory mechanisms barely give an opportunity to consumers to advocate for themselves. Industry lawyers and lobby groups will always overpower the welfare of consumers, especially those with limited means. Controlling prices or even nationalizing parts of our food distribution system would only lead to higher food prices, discourage investments and innovation, both domestically and from abroad, and would offer fewer choices to consumers. The quality of food products for Canadians would surely be compromised.

But that is not what the Conservatives are promising. Au contraire. Their plan is to tackle innate market conditions which could impact food prices at retail, up the food chain. For one, they want to end criminal behaviour, or at least punish it accordingly. The bread price fixing scandal revealed by Loblaw and Weston Bakeries in 2017 was troubling. For 14 years, bread prices were artificially inflated by some collusion going on in the industry. 14 years! Bread prices went up 116% during that period, one of our food products which increased the most at that time, according to Statistics Canada. When the scheme ended, bread prices dropped by 17% within two years. Let’s say an average family buys two loaves of bread a week, Canadians may have collectively overpaid for bread by more than $1 billion when the price fixing scheme was going on.

The Competition Bureau has known about the situation since 2015, yet no one has paid a fine or gone to jail, and the investigation is still ongoing after 6 years. In the United States, the US Department of Justice recently indicted 14 former executives and managers employed at poultry processing companies for price fixing.

Collusion undermines consumer trust, full stop. Governments ought to play a more active role in making sure these schemes are severely condemned in Canada.

The other promise made by the Conservatives is related to supply chain bullying. For years now, major food retailers have unilaterally imposed fees on food suppliers, impacting our food processing sector’s competitiveness. Smaller companies which are often family-operated, are severely penalized by these fees which makes it impossible for them to compete. A new effective code of conduct with some government-led oversight would create predictable, workable market conditions for both processors and grocers. Processors don’t mind paying fees and lowering list prices and offering discounts to grocers. But grocers do have a lot of power in Canada now and have gone too far in recent years with outrageous pricing tactics impacting many food companies and farmers, here in Canada and elsewhere. The challenge is rather to protect our food processing sector while making sure grocers serve the public well with competitive prices. A few other countries have done this, with encouraging results.

Erin O’Toole, the leader of the Conservatives, is reading the food landscape situation very well. Of all parties, the Conservatives are the only ones daring to tackle the hidden side of food distribution, the dark side if you will. They want to give a chance to innovation, competitiveness, and fair pricing without regulating retail prices per se. It’s a clever plan.

Before the pandemic, hardly any Canadians cared about supply chain tactics and oligopolistic powers within the industry. But now, pointing out the hidden ills of our food system is politically encouraged. One can only hope other parties will follow suit.

Post-Pandemic Retail: How to Compete and Thrive

Retailers are all too familiar with the changes that have been advanced and accelerated because of the pandemic. But what now? How do retailers get beyond recovery and once again thrive? What are retailers in other markets around the globe discovering in fulfilling and exceeding consumers evolving needs?

RCC STORE 21 Conference, a fully online experience, explores these tough questions. From September 13-16, 2021, leading retailers and industry experts come together to share insights and strategies on how these ongoing transformations in the retail sector are being harnessed to build stronger retail brands and even more relevant retail experiences.

Combining pre-pandemic trends and post-pandemic possibilities, Paul MartinChairman Global Retail Group & UK Head of Retail, KPMG, will speak on the Future of Retail: How to compete and win in a post-COVID world, and explain why the retail market is changing, what the winning business models of the future will look like, and how retailers can achieve this transformation.

With so many new avenues of connection between retailers and shoppers, investments in technology are key to fostering growth and resilience in constantly changing markets. Reimagining and optimizing the technological approach to supply chains, web presence, and physical stores is integral in maintaining optimal and efficient customer experience.

Michelle Grant, Senior Manager, Strategy and Insights, Salesforce, and Frank Zitella, President, Chief Financial and Operating Officer, DAVIDsTEA, will present Digital transformation amidst retail’s new normal. The session will dive into the five key investment areas that retailers must embrace to be successful for the future.

As retailers strengthen their online storefronts, they are also looking at how to plan for the   fundamental changes brought on by shoppers’ new anxieties, preferences, and goals.

Eric Morris, Director of Retail & Services, Google Canada, will talk about Google insights on the 5 new consumer habits that will forever change retail. In this session, Morris will explore five major habits that have changed the Canadian shopper, why they’re here to stay, and how retailers can prepare.

As consumer values continue to shift, understanding their changing physical, emotional, and mental wellbeing values is critical.  At RCC STORE 21, world renowned global market research firm, Mintel, will share how retailers can focus on what matters to consumers now, and in the future, in their presentation Moving to the next normal: How brands can help make a differenceJoel Gregoire, Associate Director, Food & Drink, Canada, Mintel, and Carol Wong-Li, Associate Director, Canada Leisure & Lifestyle Reports, Mintel, will review consumer’s new core values and how companies can adeptly and uniquely address these needs in ways that reinforce their own brand identities.

While retail’s nuanced complexity continues to grow, there are emerging themes and best practices from around the globe that are showing retailers where they can uniquely make a difference and thrive. RCC STORE 21 is the ideal opportunity to learn, share, and network with other retailers to uncover new ways of planning for your retail success.

View the full agenda for RCC STORE 21 and purchase tickets today

Celine Exits Saks Fifth Avenue’s Downtown Toronto Flagship As Yorkdale Standalone Celine Store Opens 

Former Celine Boutique in Saks Fifth Avenue at CF Toronto Eaton Centre
Former Celine Boutique in Saks Fifth Avenue at CF Toronto Eaton Centre - Photo by Craig Patterson

The accessory boutique space for LVMH-owned luxury brand Celine at Saks Fifth Avenue in downtown Toronto (Queen Street/CF Toronto Eaton Centre) has shut to coincide with Celine’s opening of a standalone store at the Yorkdale Shopping Centre. The closure of the downtown Toronto Saks Celine follows the brand’s exit from the fashion floor at Nordstrom Yorkdale last month

Prior to the pandemic, a Celine women’s fashion boutique on the third floor of Saks CF Toronto Eaton Centre also shut down, and the space is now occupied by Dolce & Gabbana. 

The Celine accessory space on the ground floor of Saks will be converted to a Balenciaga boutique according to a sales associate in the store. 

Celine was one of about a dozen shop-in-stores that opened on the main floor of Saks Fifth Avenue in February of 2016 — CF Toronto Eaton Centre was the first location for the luxury retailer in Canada with two other locations now operating at CF Sherway Gardens in Toronto and at CF Chinook Centre in Calgary. 

Former Celine accessory boutique on the main floor of Saks. Photo: Michael Muraz
Inside the former Celine accessory boutique at Saks in downtown Toronto — the space will be converted to a Balenciaga boutique. Photo: Craig Patterson on August 28, 2021

Other boutique spaces that have shut over the past two years at Saks CF Toronto Eaton Centre include two jewellery boutiques on the main floor — Boucheron shut its boutique prior to the pandemic and De Grisogono shut down several months ago. An Aesop beauty concession also closed its doors last year in the store. 

On the third floor of Saks, three of the original womenswear fashion boutiques have shut over the past two years and have been replaced with other brands. A space for Saint Laurent is now occupied by Balmain, the former Celine space is occupied by Dolce & Gabbana and the former Azzedine Alaia boutique is now occupied by Burberry. 

Rexall Shutters 4th Downtown Toronto Store Location in 3 Months

Holt Renfrew Rexall store a day before it closed. Photo: Craig Patterson

Drug store chain Rexall has shut its storefront at the Holt Renfrew Centre on the concourse level at 50 Bloor Street West in downtown Toronto. It’s the fourth Rexall location to close in downtown Toronto since June of this year. 

Signage went up last week that the store would be closing and signs were posted letting those with prescriptions in the store know that their files had been moved to the Rexall store at the Yorkville Village shopping centre complex. 

The closure of the Holt Renfrew Centre Rexall follows the closure of two downtown Toronto Rexall locations in June, including one at 48 Yonge Street at the corner of Wellington Street and another at 401 Yonge Street near Gerrard Street. A third Rexall, housed in a historic building once home to a dive bar on Bloor Street West at Brunswick Avenue, shut in July. 

Holt Renfrew Centre Rexall Store Closing – Photo by Dustin Fuhs

In Bloor-Yorkville, Rexall competed with Shoppers Drug Mart which operates three locations a short distance away. That includes a store on the concourse level of the Hudson’s Bay Centre which connects to the Holt Renfrew Centre, another Shoppers Drug Mart on the concourse of the Manulife Centre which also connects to the Holt Renfrew Centre, and a larger two-level Shoppers Drug Mart store at the southwest corner of Yonge Street and Charles Street West. There are several others within a 10 minute walk. 

The Holt Renfrew Centre Rexall store opened in 2019 after relocating from the concourse level of the Manulife Centre. The closure coincided with the ongoing renovation of the Manulife Centre which now houses Eataly and numerous other retailers. 

While Shoppers Drug Mart has a stronger loyalty program, some consumers prefer shopping at Rexall because it staffs its tills with people rather than encouraging the use of self-checkout counters. Some Shoppers Drug Mart stores are actually directing consumers to self-checkouts with stores we’ve observed often having no one staffing checkouts at all. It’s a complaint about Shoppers Drug Mart we’ve heard from several readers recently which could lead to a decrease in consumer loyalty longer-term. One reader not wishing to be named said “Shoppers Drug Mart is going downhill and despite its narrative, it’s clear that the company values profits over actually offering a good retail experience for its customers”. 

Medical Complex to Open at Rockland Centre in Montreal

ELNA Medical at Rockland Centre - Outdoor entrance (CNW Group/ELNA Medical)

Montreal-based ELNA Medical, which operates the largest network of medical clinics in Canada, will be opening a new medical complex at Rockland Centre near Montreal. It represents a unique non-retail use for a shopping centre in a massive space.

Opening by the end of 2021, the new 24,000 square foot healthcare facility will be bringing leading-edge medical technology to the local community which includes several upper-income nodes in the immediate area.

“The addition of this new clinic to the ELNA network offers a greater range of high-quality care services to populations in the vicinity of Rockland Centre, in an ultra-modern and high-tech setting”, said Laurent Amram, President and Founder of ELNA Medical. “Situating a medical complex within in a shopping centre is a thoroughly innovative concept; as there is a tendency today for such venues to redefine themselves, we are very proud to participate in our own way to a transformation that is beneficial for the population.”

ELNA Medical at Rockland Centre – Indoor entrance (CNW Group/ELNA Medical)

“We’re really excited to bring ELNA Medical and Rockland Centre together. ELNA is Canada’s largest network of primary and specialty healthcare clinics,” affirmed Sébastien Dubois, Vice President, Leasing – Retail at Cominar. “We are certain that this new offering within Rockland Centre will enhance our guest experience while ensuring another successful operation for ELNA Medical in Quebec. This new medical complex will definitely be a highlight of our work to diversify use and turn our shopping centres into everyday destinations. In fact, this additional service will give more than 25,000 visitors a year the opportunity to take advantage of other services, retailers and restaurants at Rockland Centre.”

The new clinic will join ELNA’s 56 other facilities across Quebec, Ontario, Manitoba, Saskatchewan and Alberta, with over 800 professionals providing in-person and telemedicine care to over 1 million Canadians and 1,500 organizations every year.

Lucid Motors Opening at Toronto’s Yorkdale Shopping Centre 

Yorkdale Shopping Centre in August of 2021. Photo: Craig Patterson

US-based electric car brand Lucid Motors will open a showroom at Toronto’s Yorkdale Shopping Centre this fall in a retail space formerly occupied by UK-based brand Hunter’s first North American showroom. The news follows our article in May of this year where we announced that Lucid Motors was opening at CF Pacific Centre in Vancouver in a space formerly occupied by Michael Kors

The Yorkdale Lucid Motors showroom will span about 2,850 square feet in the former Hunter space in the 2016 expansion wing of Yorkdale. Nearby tenants include Roots, Samsung, Canada Goose and a Starbucks which is located across the way. 

Lucid Motors is a new luxury electric vehicle company based in Newark California. The design of the Lucid Air, the company’s first vehicle, is said to have been influenced by the state of California. The interior of the Lucid Air including its colours, materials and finishes, is said to be inspired by the diversity of landscapes and geography of the state creating a “post luxury” aesthetic, according to the company.

The Yorkdale Lucid showroom will offer visitors the opportunity to see the new Lucid Air in person, including its technology, exterior finishes and interior materials. Because Lucid showrooms often only have one vehicle on display, a virtual reality experience will be offered where visitors can see different models, colours and interiors. Visitors will be able to put two cars side-by-side to compare different colour and trim options, for example. Technology from online gaming will be used as part of the virtual reality experience which will boast high-quality graphics.

Competitor Tesla currently operates a showroom at Yorkdale which before the pandemic was said to have seen sales exceeding $70 million annually. Tesla has said that it’s looking to shut its inline mall stores to replace them with standalone locations. A Nissan showroom is also currently located across from Tesla at Yorkdale in a space most recently occupied by Microsoft. Over the past five years, automobile brands have been expanding into enclosed shopping centres to get closer to consumers and judging by Tesla’s sales at Yorkdale, the strategy may be a good one. 

Sungiven Foods Continues Vancouver Market Openings

Sungiven Foods open in North Vancouver (August 2021).
Sungiven Foods open in North Vancouver (August 2021). Photo: Lee Rivett.

Chinese grocery chain Sungiven Foods has now opened six locations across the metro Vancouver area with another two coming soon.

In the fall of 2019, Sungiven Foods opened its first Canadian store at City Square in Vancouver. The store was the first of about 15 locations planned for the BC Lower Mainland over the next several years.

A cross-Canada store expansion is expected, which could heat up competition amongst grocery retailers and particularly with Asian grocers as well as chains such as T&T. Sungiven Foods operates more than 100 stores in China and will also expand into the US. [Read the Full Article Here]

The North Vancouver location (1595 Marine Drive) opened earlier this month and its construction was reported in July 2021 replacing a former Pier 1 Imports location which was a casualty of the February 2020 Canada-wide closure announcement.

The Sungiven Foods locations in the metro Vancouver area include:

  • City Square Store (42-555 West 12th Ave, Vancouver)
  • West Broadway Store (3301 West Broadway, Vancouver)
  • Burnaby Hastings Store (4106 Hastings Street, Burnaby)
  • White Rock Store (1640 152nd Street, Surrey)
  • Richmond Bridgeport Store (9771 Bridgeport Road, Richmond)
  • North Vancouver Store (1595 Marine Drive, North Vancouver)
  • Burnaby Big Bend Store (600-5771 Marine Way, Burnaby) – Coming Soon
  • South Surrey TPC Store (3211 152nd Street, Surrey) – Coming Soon
Sungiven Foods Locations across Metro Vancouver. Photo: Google Maps via Sungiven Foods Website (Location Page)

Sungiven Foods Canada Inc. is a subsidiary of Xiamen Sungiven Foods Holdings Ltd., based in Xiamen, China. The company operates more than 90 stores in China, most being in Xiamen. The company’s Canadian head office was opened earlier this year in Burnaby.

The following are additional photos of the North Vancouver store taken in August 2021:

Sungiven Foods open in North Vancouver (August 2021)
Sungiven Foods open in North Vancouver (August 2021). Photo: Lee Rivett.
Interior of open Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.
Sungiven Foods in North Vancouver (August 2021). Photo: Lee Rivett.