Original ‘The Room’ at Hudson’s Bay Relocates and Downsizes [With Photos]

Date:

Share post:

Hudson’s Bay’s luxury women’s department ‘The Room’ at Toronto Eaton Centre has relocated to the western portion of the store’s third floor, as construction commences for Saks Fifth Avenue’s Canadian flagship. Saks will occupy The Room’s former third floor space on the eastern side of the Hudson’s Bay building. The new ‘Room’ is slightly smaller than its previous location, and features some modifications from its original design. 

The department features natural light from exterior windows, as well as a concierge and private shopping room called The Platinum Suite. The new department is arguably in a better location than its predecessor, as it can be conveniently accessed from the store’s main set of elevators. 

ELEVATORS NEXT TO THE ROOM. PHOTO: CRAIG PATTERSON

The new department features a central area with gray marble flooring, displaying fashions from several luxury brands. The Room also features an Azzedine Alaïa shop-in-store, as well as an area dedicated to Armani Collezioni with corner windows facing both Bay Street and Richmond Street. Other designers prominently displayed include names such as Balmain, Comme des Garçons, Ungaro, Emilio Pucci, Giambattista Valli, J. Mendel, Maison Martin Margiela, Mary Katrantzou, Moschino, Nina Ricci, Oscar de la Renta, Proenza Schouler, Rodarte, Roland Mouret, Viktor & Rolf, and others. 

AZZEDINE ALAÏA SHOP-IN-STORE. PHOTO: CRAIG PATTERSON

The Room is located within two Hudson’s Bay flagships — at Toronto Eaton Centre, and in downtown Vancouver. The original 21,500 square foot Toronto Room opened in October of 2009 and the 18,000 square foot Vancouver location followed in September of 2011. The large new luxury floors were the brainchild of Hudson’s Bay VP Nicholas Mellamphy under the direction of then-President and CEO Bonnie Brooks. Mellamphy’s ‘The Room’ concept is the reincarnation of a luxury department called the St. Regis Room, which opened in 1937 within the Queen Street Simpson’s department store. The Queen Street Simpson’s was rebranded as a Bay in 1991, as it remains today, when parent company Hudson’s Bay Company discontinued the Simpson’s nameplate. 

GREY MARBLE FLOORS AND UNFINISHED CEILINGS. PHOTO: CRAIG PATTERSON

Saks Fifth Avenue will occupy The Room’s former third-floor space, as well as some retail space westward. Level three will be Saks’ women’s fashion floor, including personal shopping suites, according to a source at Saks. Saks will occupy four levels within the Queen Street/Eaton Centre Hudson’s Bay building.

The Room was originally intended to expand into Hudson’s Bay’s downtown Montreal flagship, as well as at Hudson’s Bay Company-owned Lord & Taylor in Manhattan. The Lord & Taylor location was set to open in September of 2013, with the Montreal location following in early 2014. Neither came to fruition.

As far as we’re aware, there are no plans to significantly modify The Room in Vancouver. Although it was originally speculated that Saks Fifth Avenue would locate within downtown Vancouver’s Hudson’s Bay building, sources say that Saks may open one or two suburban Vancouver mall locations, instead. 

1 COMMENT

LEAVE A REPLY

Please enter your comment!
Please enter your name here

More From Retail Insider

RECENT RETAIL INSIDER VIDEOS

Advertisment

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Checkout.com report finds consumer interest in AI shopping outpacing trust and merchant readiness

33 per cent of consumers expect at least 10 per cent of their purchases to be driven by AI within the next year.

FIFA World Cup: Business risks Canadians may not be thinking about

Many small businesses and homeowners may not realize the liability, insurance and fraud risks that can come with temporary spikes in tourism and side-hustle activity tied to major events like this.

Canadians feeling effects of recession before it was confirmed: Harris & Partners

95.2% of Canadians say rising costs have impacted their finances.

Casavogue Announces Big Summer Sale and Exclusive VIP Shopping Event

Casavogue launches its Big Summer Sale with discounts of 30% to 50% off and invites customers to an exclusive VIP event on June 20 and 21.

Pharmasave launches Blue Rewards program at participating stores across Canada

Canadians are increasingly looking to loyalty programs to help manage everyday expenses, with 78 per cent of respondents saying such programs help them save money on essential purchases.

Daily Synopsis: June 15, 2026

Duty free retail association sounds alarms over reduced Canadian traffic, increase in mall jewellery store thefts, Fabricland closing in New Westminster, who's up and down in Canadian retail, and other news.

Montreal Jewelry Brand Bets on Lab-Grown Luxury

Montreal-based Sphinx & Emeralds is tapping into growing demand for lab-grown diamonds, transparency, and modern fine jewelry luxury.

Canada Goose Reimagines the Luxury Store Experience with Oakridge Park Opening

Canada Goose is introducing its new global retail concept to Canada with the opening of a Vancouver store at Oakridge Park. President Carrie Baker discusses experiential retail, clienteling, product expansion and the future of luxury stores.

Rack Attack and RealTruck announce ‘revolutionary’ retail partnership

The partnership will see official RealTruck ‘store-in-store’ retail shops installed in all 45 Rack Attack locations across North America.

Gem Studio brings hands-on jewelry making to Calgary CF Chinook Centre

Gem Studio is an experiential jewelry brand that allows guests to design and handcraft their own custom pieces.

Canadians missing out on rewards: Majority fail to maximize loyalty programs, survey finds

85% of rewards members say they at least try to maximize their rewards, yet only 40% actively optimize wherever possible.

Small Business Burnout: Bluevine finds 2 in 3 owners lose sleep over financial stress

Nearly three-fourths (71%) of small business owners report moderate to extremely high financial stress.

UNIQLO launches collection with Italian designer Francesco Risso

The collection explores the idea of accessible clothing carrying imagination at scale.

The New Retail Risk Strategy: Better Employee Experience: Citation Canada (Opinion)

23% of employed Canadians reported their workplace was not psychologically safe, while 24% said they experienced burnout “most of the time” or “always.”

2026 FIFA World Cup Expected to Drive Billions in Retail Spending Across North America, Industry Experts Say

Brands are responding in big ways across almost every category, from beauty to luxury to food and beverage.

Household net worth rises in the face of volatile equity markets: Statistics Canada

On a per capita basis, household net worth increased from $442,896 to $448,433 in the first quarter of 2026.

Daily Synopsis: Jun 13, 2026

Sleep Number files for bankruptcy with sale to Sleep Country Canada, retail space becomes casualty of Toronto condo bust, Starbucks over-charged for non-cow milk, Save-on-Fods opening store, reactions to Oakridge Park in Vancouver, and other news.

Future of Toys “R” Us Stores in Canada Unclear as Operating Platform, Brand Split Among Buyers

Toys “R” Us Canada's brands, store leases and operating assets are set to be divided among three buyers, leaving questions about the future of the retailer's remaining stores and operations in Canada.

Ruby Liu Unveils TM Wander at Tsawwassen Mills and Outlines Vision for Canadian Retail

Ruby Liu discusses the launch of TM Wander at Tsawwassen Mills, future expansion plans, shopping centre acquisitions, support for entrepreneurs, and her vision for the future of Canadian retail.

Mondetta Expands Modern Ambition with Toronto, Calgary and Vancouver Stores

Mondetta is expanding its Modern Ambition menswear brand with new stores in Toronto, Calgary and Vancouver, while evaluating additional opportunities across Canada, the United States and Europe.