Nordstrom Prepares to Open CF Sherway Gardens Store

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Nordstrom is preparing to debut its third Toronto location, spanning 140,000 square feet at CF Sherway Gardens. The store will open to the public on the morning of Friday, September 15, with an opening charity gala to be held two days prior. Jobs will be posted on the company’s careers site next week (there will be about 400 positions available), and the company has also just announced the new store manager, as well as other details relating to the new store. 

Sales and support positions will be posted on Monday, May 15 and interested applicants are invited to apply for jobs online at Sales positions at the CF Sherway Gardens store will be available in departments including footwear, accessories, beauty and women’s, men’s, and children’s apparel. Nordstrom says that retail experience is not required for sales positions. 

Hiring will also take place for various support positions in alterations, building services, housekeeping, loss prevention as well as at its new restaurant (confirmed to be Bazille) and at coffee bar ‘eBar’. 

Nordstrom offers employees a competitive benefits package including a 20% retail discount (managers receive a 33% discount), dental, medical and vision options, and an RRSP matching program.

Most of the store’s 24 sales and support managers will be promoted from the current pool of Nordstrom Canada employees. For its first two Toronto stores, Nordstrom’s new manager training was provided with experienced managers at stores in Canada and the United States. Nordstrom confirms that a similar training program will take place for management positions filled from outside of the company. As well, salespeople will also participate in a training program based in Toronto, prior to the opening of the Sherway store.

Nordstrom just announced that Jennifer Gross will be the new store manager at the CF Sherway Gardens store. Ms. Gross began her Nordstrom career in 2006 as an intern in the Hurst, Texas Nordstrom store, where she was promoted three times before moving to the Dallas Galleria store as the Personal Stylist Manager. In May of 2012, Ms. Gross took on the Store Manager role for Nordstrom Rack in Austin, Texas. She then relocated to Buford, Georgia as the Store Manager at the Mall of Georgia and most recently held the position of Store Manager at Palm Beach Gardens in Florida, until her recent move to Toronto.

As with all Nordstrom store openings, a charity gala will be held for the CF Sherway store two days prior to the store opening to the public (the evening of Wednesday, September 13). The gala’s charitable recipients have yet to be disclosed. Nordstrom’s galas have raised hundreds of thousands of dollars for various charities since the retailer entered Canada almost three years ago. 

The new CF Sherway Gardens store is Nordstrom’s sixth in Canada, as well as its third in Toronto. Nordstrom opened its first Canadian store in September of 2014, with a 140,000 square foot unit at Calgary’s CF Chinook Centre. In March of 2015, Nordstrom opened a 157,000 square foot store at Ottawa’s CF Rideau Centre. In September of 2015, a 230,000 square foot Nordstrom flagship opened at Vancouver’s CF Pacific Centre, followed by the fall 2016 opening of two Toronto stores — a CF Toronto Eaton Centre flagship in September, as well as a 200,000 square foot Yorkdale store about a month later. 

The CF Sherway Gardens store is also the company’s last confirmed location for its full-line Canadian store expansion.  

Nordstrom also plans on opening between 15 and 20 off-price Nordstrom Rack stores over the next several years, and it has already disclosed six of those locations. The first will be a 40,000 square foot downtown Toronto flagship at 1 Bloor Street East, followed by units at Vaughan Mills near Toronto, Deerfoot Meadows in Calgary, South Edmonton Common in Edmonton, Ottawa Train Yards in Ottawa, and at Heartland Town Centre in Mississauga.

Article Author

Craig Patterson
Located in Toronto, Craig is the Editor-in-Chief of Retail Insider and President/CEO of Retail Insider Media Ltd. He is also a retail analyst and consultant, Director of Applied Research at the University of Alberta School of Retailing in Edmonton, and consultant to the Retail Council of Canada. He has studied the Canadian retail landscape for over 25 years and he holds Bachelor of Commerce and Bachelor of Laws Degrees.

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