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The supply chain strategies retail is using to respond to tariffs

US President Donald Trump holds up a sign that lists all of the countries around the world he has imposed new tariffs on as of April 2. (Image credit: Chip Somodevilla/Getty Images)

By Eric Linxwiler. The Trump administration has revived tariffs as a core instrument of U.S. trade policy, imposing sweeping new duties on imports from Canada, Mexico, and the European Union, a 10% baseline
tariff on nearly all U.S. imports, and sharply elevated rates—up to 145%—on Chinese goods.

These actions and the threat of even greater tariffs to come have triggered a rapid escalation in trade tensions, with U.S. trading partners announcing retaliatory tariffs of their own.


Eric Linxwiler
Eric Linxwiler

For retailers, the result has been a surge in sourcing costs, mounting supply chain complexity, and growing uncertainty in pricing and planning. Some companies have responded by front-loading inventory or passing on costs to consumers, but those reactive approaches alone are insufficient for what is increasingly looking like a structural shift in global trade. The new normal will require long-term strategic adaptation.

A new report from TradeBeyond, Managing Tariff Turbulence in Supply Chains, highlights eight strategies that brands and retailers are using to build resilience and mitigate the risks posed by tariffs this year and beyond, including diversifying supplier bases, employing real-time scenario planning, and exploring tariff engineering.


Diversifying Suppliers and Sourcing

While diversification has long been a foundational sourcing principle, 2025 has exposed just how fragile even moderately diversified supply chains can be. The recent tariff escalation caught many companies off guard—particularly in high-risk categories like apparel and consumer electronics—despite efforts to broaden their supplier base.

What’s different now is the speed and scale of tariff changes, which are forcing brands to reassess not only their country exposure but also their supplier readiness. Many are moving beyond basic diversification, building out multiple pre-vetted alternatives in each major category and negotiating capacity-sharing agreements that enable production to shift on short notice.

To reduce exposure, sourcing teams are now identifying new suppliers in lower-tariff regions and adjusting their logistics networks accordingly. Some maintain a preferred vendor list within a centralized sourcing platform, ensuring two or three vetted alternatives in each major product category. Others are negotiating capacity-sharing agreements that allow production to shift quickly without the need for renegotiated factory approvals.

Mapping out a complete alternate supply chain on short notice is difficult and time-consuming, which is why leading companies are turning to digital platforms that centralize supplier profiles, certifications, and performance data. Real-time visibility into supplier capabilities and compliance metrics is critical for managing the volatility of today’s new global trade order.

Operationalizing What-If Planning and Scenario Modeling

Uncertainty around tariffs has made scenario planning essential. Retailers need to be equipped to model different sourcing, pricing, and inventory outcomes quickly—at any point in the planning cycle. Scenario planning enables teams to ask “what if” questions: What if tariffs rise another 10%? What if a preferred supplier is suddenly targeted by new duties? What if rerouting or reshoring could reduce total landed cost?

The most resilient organizations are enabling cross-functional teams—not just finance—to run these simulations in real time. That requires a multi-enterprise platform that centralizes landed cost inputs and supports granular, SKU-level modeling based on shifting trade policies. The goal is to move from reactive cost-cutting to proactive decision-making.

To enable this, businesses are adopting open costing systems that incorporate full cost breakdowns beyond just FOB pricing—factoring in freight, duty, insurance, and compliance costs. When combined with real-time HTS classification data, these tools ensure accurate duty calculations and allow for rapid response to new tariff conditions. This is no longer a theoretical exercise; it’s a core competency for companies navigating today’s sourcing challenges.


Exploring Tariff Engineering

Some companies are taking a more technical approach by exploring tariff engineering— modifying product design or classification to qualify for lower tariff rates. For example, an apparel manufacturer might adjust the fiber composition of a shirt to reduce its applicable tariff.

Others are auditing high-risk SKUs to identify reclassification opportunities or substitute inputs
that maintain quality while reducing costs.


Accurate tariff classification is the foundation of this strategy. Companies must ensure that every
product has an HTS code assigned at the item level based on material composition, construction,
and intended use. Misclassification can lead to overpayment or regulatory penalties, which makes regular auditing and staff training essential.


Businesses are also revisiting duty drawback programs, which allow companies to reclaim tariffs paid on goods that are eventually exported. Additionally, some are leveraging foreign trade zones (FTZs) to defer or eliminate tariffs on goods processed or stored within those areas. While these strategies may seem niche, they can offer meaningful savings—especially when margins are tight and tariffs are high.

These and other strategies are covered in greater depth in TradeBeyond’s new Managing Tariff Turbulence in Supply Chains report. As the trade landscape continues to shift, companies that invest in flexibility, transparency, and cross-functional coordination will be best positioned to thrive. Tariffs may be unpredictable, but with the right strategies in place, retailers can protect profitability and maintain supply continuity.

(Eric Linxwiler is Senior Vice President of TradeBeyond. He has over 30 years of experience in
enterprise software and cloud-based platform companies with a specialty in supply chain
optimization and workflow management. Contact him at eric.linxwiler@tradebeyond.com.
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NHL Playoffs Spark Canadian Spending Surge: Moneris Data

Rogers Place at the ICE District in Edmonton. Image: DIALOG

With the NHL playoffs officially underway, Canadian hockey fans have more reason than ever to rally behind their teams—and their wallets might be getting in on the action too.

This year’s postseason comes with renewed excitement. The Winnipeg Jets, who clinched the President’s Trophy, are viewed as strong contenders for the Stanley Cup. Toronto secured its division just last night, setting the stage for a possible “Battle of Ontario” against rival Ottawa—making its first playoff appearance since 2017. 

Meanwhile, Edmonton’s playoff momentum remains strong after last year’s impressive run, and anticipation continues to build around Montreal potentially clinching a spot. If so, this would be the first time since 2017 that five Canadian teams have entered the playoffs.

Beyond the on-ice drama, Canadian businesses—particularly those near major arenas—stand to benefit significantly from the wave of fan engagement. According to Moneris, Canada’s leading payment processing provider, playoff hockey isn’t just a cultural moment; it’s also a proven economic catalyst.

Playoff Season Drives Major Spending Increases

Sean McCormick, Vice President of Business Development and Data Services at Moneris

“Canadian hockey teams making the playoffs doesn’t just lift spirits—it boosts sales,” said Sean McCormick, Director of Business Development – Data Services and LAKA Sales Leadership at Moneris. “During last year’s finals, even with the Oilers on the road, spending near the Edmonton arena jumped over 200 per cent. Similarly, Montreal’s 2021 playoff run saw spending near the Bell Centre nearly triple.”

That trend has continued over recent playoff seasons. For instance, game seven of the 2024 Stanley Cup Finals saw a massive 214% spike in spending near Edmonton’s ICE District—even though the Oilers were playing out of town. Across Edmonton as a whole, spending rose 78%, with increases of 33% in Alberta and 16% nationwide.

The pattern holds true across the country. When the Canadiens won an overtime game during the 2021 Stanley Cup Finals, fans near Montreal’s Bell Centre surged into local bars and restaurants. Moneris data showed a 160% spike in spending near the arena at 11:30 p.m., along with a 245% increase across the city and a 137% jump in Quebec.

Home or Away, Fans Fuel Local Commerce

Whether teams are on home ice or winning on the road, the energy translates into tangible results for businesses. During the 2024 playoffs, every Oilers home game resulted in over a 50% increase in local spending near Rogers Place in the ICE District. Even away wins created momentum. In round two against Vancouver, Edmonton saw a 20% jump in spending near the arena and a 24% increase across the city for a road game.

Moneris tracked increases across multiple categories, including bars, restaurants, and fast-food establishments. The data shows that even when teams lose, game days still lift sales. For example, Toronto’s playoff performance in 2023 showed mixed on-ice results, but bars and restaurants saw double- and triple-digit spending spikes during key games.

Bell Centre in downtown Montreal. Image: Wikipedia

The Power of Elimination Games

“When the pressure’s on, Canadians don’t just show up for the game—they show up in a big way for businesses,” said McCormick. “Elimination games consistently drive some of the highest spikes in spending.”

That was clearly evident in Toronto’s 2023 playoff run. In game four of the second round, with the Leafs facing elimination on the road, restaurant spending near the Scotiabank Arena surged 126%. Across the city, spending rose 113%.

Rivalries Amplify Economic Impact

Perhaps nothing energizes hockey fans—and local economies—like a heated playoff rivalry. Moneris’ data from the 2022 “Battle of Alberta” shows just how impactful this can be.

During game three in Edmonton, spending near Rogers Place skyrocketed by 233%. In Calgary, even though the Flames were on the road, transaction volume still rose 75% near the arena. “Nothing sparks fan excitement like a good rivalry,” said McCormick. “If the Battle of Ontario returns this year, local business should be ready for the surge.”

Local Businesses Poised to Win Big

The playoffs represent a significant opportunity for food and beverage operators, particularly those located in close proximity to arenas. When the Canadiens reached the finals in 2021, Moneris recorded explosive growth in bars and restaurants during key moments of the games, especially in the later hours. In one standout case, spending at 11:00 p.m. spiked 222% near the Bell Centre.

In Edmonton, game day comparisons from 2024 show consistent double- and triple-digit gains for bars and restaurants, both near the arena and across the city. Notably, games three and six of the Stanley Cup Finals generated the highest increases, with near-arena spend up 135% and 151%, respectively.

A Stanley Cup Would Mean More Than Just Bragging Rights

No Canadian team has won the Stanley Cup since 1993—a drought now more than 30 years long. But as excitement builds around multiple Canadian teams this year, the economic benefits could be felt nationwide.

“With Canadian patriotism on the rise and several teams in the playoffs, there’s a real buzz across the country,” said McCormick. “Over the years, Moneris’ data has shown that when Canadian teams hit the ice, local businesses feel the momentum too—especially those near the arena.”

With Moneris continuing to monitor spending trends throughout the playoffs, Canadian businesses, particularly those in the hospitality sector, are well-positioned to score big.

Conclusion

From Toronto’s Maple Leaf Square to Edmonton’s ICE District, Canadian hockey fans are creating more than just memorable playoff moments. Their celebrations, whether fuelled by hope or heartbreak, are driving substantial economic activity. And if this year marks the end of Canada’s Stanley Cup drought, the ripple effects could go far beyond the rink.

Moneris says it will continue to release spending data throughout the 2024 playoffs, offering a unique window into how national pride and playoff hockey can fuel Canadian businesses.

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Pilgrim Launches Jewellery Collection Aboard BC Ferries

Photo: BC Ferries

Danish jewellery and eyewear brand Pilgrim is further solidifying its presence in the Canadian market through a new partnership with BC Ferries, one of the world’s largest ferry operators. Launching this month, Pilgrim’s 2025 travel retail jewellery collection will debut onboard five of BC Ferries’ major vessels, adding a new layer of retail appeal for millions of domestic and international travellers.

The collection, featuring handcrafted pieces priced between CAD $20 and $120, is being prominently displayed within the fashion departments of the onboard stores. Each floor unit—optimized using planograms and visual merchandising strategies—will showcase about 300 items per square metre, creating a bold retail footprint at sea.

High-Traffic Exposure for a Fast-Growing Brand

BC Ferries operates 25 routes along the Pacific West Coast of British Columbia, including services to Victoria, the provincial capital, and other key tourist destinations on Vancouver Island and surrounding coastal regions. With over 22 million passengers annually, the ferry operator provides a significant platform for brands looking to engage a diverse and mobile audience.

“Pilgrim brings its unique Scandinavian beauty to our ships, and its accessible price point will attract many shoppers to purchase,” said Ruth Fox, Assistant Manager – Retail (Buying Manager) at BC Ferries.

Louise Rohde, Head of Travel Retail for Pilgrim, expressed enthusiasm about the launch: “We are delighted to begin this voyage with BC Ferries and to introduce Pilgrim to their customers. We look forward to our collaboration and extending our presence in Canada at sea, as well as on land.”

Pilgrim’s Growth in Canada

Outside of Scandinavia, Canada is Pilgrim’s largest market, underscoring the brand’s successful North American expansion. The company’s Canadian operations are headquartered in Montreal and run independently under the leadership of Robert Hayes, while still staying closely connected to its Danish roots.

Pilgrim has already established a strong retail network in Canada, with bespoke stores in key cities including Toronto, Montréal, Laval, Brossard, and Québec City. The brand is also featured at several major airports across the country, including Québec City Jean Lesage, Montréal-Pierre Elliott Trudeau, and Edmonton International Airport, through its partnership with Aer Rianta International.

In June 2023, Pilgrim opened a flagship store at CF Toronto Eaton Centre, introducing a new concept that includes an in-store piercing studio, enhancing the customer experience and offering more interactive retail engagement.

Pilgrim at CF Carrefour Laval (Image: Pilgrim)

Expanding Travel Retail Presence

The collaboration with BC Ferries marks Pilgrim’s continued expansion in the travel retail sector, which complements its presence in airports and boosts brand visibility among both Canadians and international visitors.

Travel retail has become a key strategy for Pilgrim, offering exposure to high volumes of travellers who are increasingly looking for affordable, well-designed souvenirs or self-treats while in transit.

A Brand Rooted in Craft and Sustainability

Founded in 1983 by Annemette Markvad and Thomas Adamsen in Skanderborg, Denmark, Pilgrim began as a small operation selling handmade jewellery at music festivals. The brand’s origin reflects a deep connection to art, music, and people, and that spirit remains central to its identity.

Today, Pilgrim is known for its handcrafted jewellery and sunglasses, all designed in Denmark and crafted “by hand, heart and mind.” Over 70% of Pilgrim’s jewellery is now made from a minimum of 75% recycled materials, as part of its growing commitment to sustainability.

Inclusivity and identity are also key brand pillars. Pilgrim’s collections are designed to appeal to a wide range of styles, personalities, and gender identities, positioning the company as both contemporary and conscious.

Image: Pilgrim

Canadian Retail and Wholesale Growth

Beyond its branded stores and airport presence, Pilgrim Canada has developed a significant wholesale network, partnering with over 260 independent retailers and being available in more than 550 retail locations across the country. The brand’s e-commerce platform further complements this, providing national reach for customers looking to browse and buy online.

By aligning Danish design sensibilities with the entrepreneurial energy of Canadian retail, Pilgrim has built a loyal and growing following. Its sustainable, accessible offerings appeal particularly to younger demographics seeking quality jewellery with a story behind it.

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Hästens Opens in Toronto, Welcomes Guests to ‘Sleep Spa’

Hästens at 20 Hazelton Avenue in Toronto. Image: Hästens

Swedish luxury bed manufacturer Hästens has officially opened its latest showroom in Toronto’s prestigious Yorkville neighborhood, bringing an immersive Sleep Spa experience to its discerning clientele. The new location at 20 Hazelton Avenue solidifies Hästens’ presence in Canada and aligns with the brand’s commitment to redefining luxury sleep through craftsmanship and innovation.

The new Hästens store, spanning three meticulously designed floors, offers a shopping experience centered around the brand’s iconic handcrafted beds and premium sleep accessories. The flagship store is situated next to a busy entrance of Yorkville Village, enhancing visibility among affluent shoppers seeking high-end home and lifestyle products.

Yorkville’s reputation as a luxury shopping hub makes it the perfect setting for Hästens’ expansion. The neighborhood, known for its blend of high-end boutiques, art galleries, and fine dining, attracts a sophisticated clientele that values quality, exclusivity, and innovation—attributes that are deeply embedded in Hästens’ DNA.

Main floor of Hästens at 20 Hazelton Avenue in Toronto. Included is the Grand Vividus model, priced at $1 million. Image: Hästens

Inside the Hästens Toronto Showroom

The 3,300-square-foot Hästens Toronto showroom is designed to immerse customers in the brand’s world of luxury, innovation, and craftsmanship. The space showcases an exceptional lineup of Hästens’ signature mattress systems, including the Maranga, Eala, Herlewing, and the iconic 2000T—each meticulously engineered to suit different sleep styles and body types.

For those seeking the ultimate blend of luxury and performance, the showroom also features the Grand Vividus, an ultra-luxury mattress crafted at the pinnacle of Hästens’ craftsmanship and designed in collaboration with renowned designer Ferris Rafauli. Another standout is the Drēmer Bed, a refined masterpiece that offers a more understated yet equally indulgent sleep experience.

All Hästens mattresses are handcrafted to exacting standards. Each component is carefully sourced and treated to create a bed that is hypoallergenic, naturally grounded, and temperature regulating—thanks to the unique properties of Hästens’ signature natural materials, including horsehair, cotton, wool, and flax.

Beyond showcasing these high-end products, the Toronto showroom introduces Hästens’ Sleep Spa, a concept that allows guests to experience the profound impact of high-quality sleep. Customers are invited to test different mattress systems in a serene, spa-like setting, guided by expert consultants who tailor recommendations based on sleep preferences, posture, and body alignment.

Sleep Spa inside Hästens at 20 Hazelton Avenue in Toronto. Image: Hästens

The Sleep Spa Experience

The Sleep Spa by Hästens is a curated wellness journey that emphasizes the importance of natural materials and personalized comfort. The experience begins with a personalized consultation, where a dedicated sleep expert assesses an individual’s sleeping habits, preferences, daily routines and needs to recommend the ideal Hästens mattress system. Guests are then encouraged to relax on various Hästens models to experience the breathability, comfort, and support provided by the brand’s handcrafted mattresses. The session includes expert guidance on proper pillow selection, neck positioning, and lumbar support to optimize sleep quality.

The Sleep Spa concept has gained popularity in Hästens’ other global locations. The Toronto showroom marks the latest expansion of this innovative retail experience, providing Canadian customers with an opportunity to invest in unparalleled sleep quality.

Hästens at 20 Hazelton Avenue in Toronto. Image: Hästens

Hästens’ Global Legacy of Luxury

Founded in 1852 by master saddler Pehr Adolf Janson, Hästens has a long history of crafting high-end beds using ethically sourced natural materials. Originally a saddlery, the company transitioned into bed-making in the early 1900s and became Sweden’s official bedding supplier to the royal court in 1952, a prestigious title it still holds today.

Hästens’ beds are handcrafted in Köping, Sweden, and are distinguished by their use of premium materials. Horsehair ensures superior breathability and moisture regulation, while cotton and wool provide softness and temperature control. Flax is another key material, contributing to mattress durability and flexibility. The brand’s signature blue check pattern, introduced in 1978, has become a hallmark of its dedication to craftsmanship and innovation.

Love at the Core of Hästens’ Philosophy

At the heart of Hästens lies a philosophy built on love—love for craftsmanship, quality, and the transformative power of a good night’s sleep. The company believes that creating the perfect sleep environment is an act of care, one that nurtures well-being and enhances life itself. Each Hästens bed is made with meticulous attention to detail, handcrafted by artisans who pour passion into every stitch, layer, and finish.

This commitment to love extends beyond the product to the customer experience. The brand’s expert consultants take the time to understand each individual’s sleep needs, ensuring that every bed purchased is a perfect match. Hästens’ mission is not just about selling luxury mattresses but about fostering a culture of sleep that rejuvenates and inspires. The company’s dedication to excellence is deeply rooted in its belief that when people sleep better, they live better—and that is the ultimate expression of love.

Hästens at 20 Hazelton Avenue in Toronto. Image: Hästens

Expanding Luxury in Toronto

Hästens first entered the Canadian market with its showroom in Markham, which opened in October 2023. The Yorkville expansion marks the second Canadian location and reinforces the brand’s commitment to serving Toronto’s luxury market.

Hazelton Avenue has become a sought-after address for high-end retailers, further enhancing Hästens’ positioning in the market. The street is home to other prestigious brands, including Derek Rose, the British luxury sleepwear brand’s first North American store. Atelier Munro, a custom menswear boutique from Amsterdam, has also established itself in the area, along with Rodd & Gunn, a New Zealand-based menswear label’s first standalone Canadian store. Additionally, Caudalie House, a multi-level skincare boutique offering exclusive treatments, and Le Labo, an artisanal fragrance boutique known for its bespoke scents, have contributed to Hazelton Avenue’s luxury appeal.

Hastens gave thanks to the CBRE Urban Retail Team, along with the supportive landlord, to make this Hästens Toronto flagship store another successful landmark in the Yorkville area.

The Future of Luxury Sleep in Canada

As consumer awareness of the importance of quality sleep continues to grow, Hästens’ expansion into Toronto is a timely and strategic move. The company’s commitment to excellence in sleep technology, craftsmanship, and personalized service positions it as a leader in the high-end bedding market.

The Toronto showroom, with its immersive Sleep Spa and luxury retail offerings, is set to become a premier destination for those seeking to invest in their sleep and overall well-being. By merging traditional artisanal techniques with modern sleep science, Hästens continues to push the boundaries of what it means to achieve truly restorative rest.

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Hästens to Open 1st Toronto Storefront on Hazelton Ave

Industry Summary: Retail and Market Trends for Pet Retail in Canada

Future Ren's Pets in The Junction

As part of Retail Insider’s ongoing review of the Canadian retail industry by vertical, this article provides insights into the current state of the Pet Retail sector in Canada. The objective is to offer retail leadership valuable insights into market dynamics, trends, and industry opinions. This summary will be revisited annually, supplemented by additional articles that expand on key developments and expert perspectives.

Pet Retail Industry in Canada Market Landscape

The pet retail industry in Canada has evolved rapidly in response to growing pet ownership and the humanization of pets. Consumers are spending more on premium products, wellness services, and personalized items that reflect a deep emotional connection to their pets. As a result, the industry spans a variety of retail formats, including national chains, regional franchise networks, and independent boutiques. It also extends across physical storefronts and e-commerce platforms, with subscription services and delivery models becoming increasingly popular. In parallel, urban pet services and hospitality innovations are emerging in response to densification and lifestyle changes.

Photo: Pet Planet
Photo: Pet Planet

National Chains

  • Pet Valu: The largest specialty pet retailer in Canada with 800+ stores. Focuses on premium offerings and exclusive brands like Performatrin.
  • PetSmart Canada: A dominant nationwide chain offering food, accessories, grooming, and adoption services.
  • Mondou: A leading Quebec-based pet retailer with over 80 stores, known for its strong brand identity and emphasis on natural and Canadian-made products.

Franchise-Based Retailers

  • Global Pet Foods: One of Canada’s largest pet store franchises, emphasizing natural and holistic products.
  • Ren’s Pets: Rapidly expanding in Ontario and Eastern Canada, known for its strong omnichannel experience.
  • Pet Planet: Alberta-based franchise with 43+ locations and a health-oriented product focus.
  • PetParker: A newer model offering app-based secure hospitality lockers for pets, expanding in grocery and urban nodes.

Independent & Boutique Retailers

  • Fit Factory Pets: A lifestyle extension of the boutique fitness brand, positioning pets within health-forward consumer habits.
NYSE in New York. AP Photo: Seth Wenig.

Among Canada’s publicly traded pet retailers, Pet Valu remains the dominant force. In 2025, the company forecasted annual revenues between $1.17 and $1.20 billion, with adjusted EBITDA projected at $254 to $260 million. These figures highlight strong year-over-year performance and a continued focus on growth through store expansion and exclusive product lines.

While other major players like PetSmart operate under private ownership in Canada, industry-wide trends suggest strong profitability across the board. Despite a broader consumer spending pullback in Canada, 76% of pet owners surveyed planned to increase spending on food and accessories—the highest rate seen in eight consecutive quarterly studies.

Overall, the financial health of pet retail in Canada has remained resilient, with consumer prioritization of pet well-being insulating the sector from broader inflationary and economic pressures.

Image: Ren’s Pets
  1. Humanization of Pets: Pet owners treat pets as family, driving demand for lifestyle and wellness products.
  2. Premium Health & Nutrition: Demand for high-quality, Canadian-made, and functional foods continues to rise.
  3. Eco-Conscious Consumption: Products with biodegradable packaging and sustainably sourced materials are trending.
  4. Digital Expansion: Online sales, mobile app ordering, and subscription models are growing.
  5. Smart Technology: Consumers are adopting health-tracking devices, smart feeders, and AI-based pet services.
  6. Omnichannel Experience: Physical store traffic is up, especially for trusted service and local product guidance.
  7. Loyalty to Local: Canadian consumers are increasingly supporting homegrown brands and retailers.

Industry Opinions

  • Richard Maltsbarger, CEO, Pet Valu: “We’ve seen a significant shift in consumer behavior, with pet owners increasingly seeking premium, health-focused products for their pets.”
  • Bruce Winder, Retail Analyst: “The pet retail sector in Canada is experiencing robust growth, driven by the humanization of pets and the increasing willingness of consumers to spend on high-quality pet products and services.”
  • George Minakakis, CEO, Inception Retail Group: “The integration of technology in pet retail, from online shopping platforms to smart pet devices, is transforming the industry. Retailers embracing these innovations are not only enhancing customer experience but also driving sales growth.”

Industry Associations’ Perspectives

Industry associations provide a broader perspective on the fitness studio retail sector, highlighting ongoing trends and key challenges.

  • Pets Canada (Pet Industry Joint Advisory Council) has noted a sustained increase in pet ownership across Canada. The organization credits this growth to emotional wellness trends, shifting family dynamics, and the integration of pets into daily life and routines.
  • Pet Industry Distributors Association (PIDA) emphasizes the need for agility in product development and retail strategies, recommending that Canadian retailers double down on personalization, transparency, and category expansion to remain competitive.
Canadian Tire and Petco Shop-in-Shop (Image: Canadian Tire)

Reports, Studies and White Papers

  • Leger (2025): Ranked Ren’s Pets and Global Pet Foods among the top in-store experiences across Canadian retail, citing high levels of consumer satisfaction and localized service.
  • Pet Valu Financial Report (2025): Pet Valu’s 2024 performance was labeled a “dynamic year,” with robust growth in both earnings and category penetration.
  • PIJAC Canada Consumer Insights Report (2024): The report identified post-pandemic growth in pet ownership and noted increased consumer expectations around pet nutrition, service accessibility, and sustainability.
  • Euromonitor International – Pet Care in Canada (2024): The report forecasted continued growth in Canadian pet care spending through 2027, driven by premiumization, innovation, and aging pet populations.
  • CMHC Urban Pet Ownership Study (2023): Canada Mortgage and Housing Corporation identified in their Fall 2024 Rental Market Report that pet ownership as a rising factor in urban rental preferences, impacting building design and retail amenities.

Retail Insider’s Opinion

Retail Insider believes that Pet Retail in Canada is positioned for long-term growth and category expansion. While inflationary pressure and economic uncertainty may impact discretionary spend in other areas, pets remain a high-priority focus for Canadian households. Emerging opportunities in digital retail, sustainability, and health-driven innovation continue to reshape the industry’s future.

Petland Polo Park in Winnipeg (Image: Petland Canada)

The Impact on Canada

Pet retail influences a wide range of Canadian economic sectors—from agriculture and supply chain logistics to technology and health services. It’s becoming a defining category for neighborhood retail, especially in urban communities where foot traffic and community services are converging. Continued innovation and alignment with wellness, sustainability, and emotional value will ensure its growth trajectory well into the future.

  • Emotional Resilience: Pet retail spending remains one of the most emotionally anchored forms of discretionary spending in Canada. Regardless of income level, Canadians are inclined to prioritize pet care, often placing pet needs on par with family necessities.
  • Socioeconomic Inclusivity: Unlike luxury goods, pet retail crosses all income brackets. Essential categories like food, grooming, and basic health are consistent across demographics, making the industry broadly impactful.
  • Retail Differentiation: Pet retail is becoming a point of differentiation for grocery, pharmacy, and lifestyle retailers seeking to increase traffic and loyalty by appealing to emotionally engaged consumers.
  • Urban Integration: As more Canadians live in multi-family dwellings, demand is growing for urban-format pet services, micro-retail, and pet hospitality innovations, helping shape the evolution of convenience retail in cities.

The Pet Retail segment is at a pivotal moment, and its continued success will depend on how well retailers respond to evolving consumer values while delivering value through innovation, personalization, and community connection.

From Local Favorite to Regional Powerhouse: Scaling Your Beer Brand the Smart Way

There’s something magical about being a local craft beer legend. Your taproom is packed, your latest IPA can release sells out in hours, and your brand has become a staple at neighborhood bars and bottle shops. But as demand starts bubbling beyond your hometown—into nearby cities or even across state lines—you’re faced with a big question: How do you scale your beer brand without losing what made it special in the first place?

Scaling up is about more than just brewing more beer. It’s about building a foundation that can support growth without sacrificing quality, identity, or customer trust. Here’s a breakdown of how to do it smartly and sustainably.

Lock in a Scalable Supply Chain

At the heart of any brewing operation is the supply chain. To grow successfully, you need a sourcing strategy that can expand with your brand. That means locking in reliable suppliers for core ingredients like hops, malt, and yeast, as well as specialized add-ins like fruit purees, coffee, or botanicals.

When you’re brewing at a larger scale, ingredient consistency is key. Partner with suppliers who can provide not just what you need now, but what you’ll need as you grow. Look for vendors who understand your flavor profiles and are equipped to handle fluctuating order sizes.

Also, have contingency plans in place. What happens if there’s a shortage of a particular hop variety or a shipment gets delayed? Having backup suppliers or flexible recipes can help you weather the storm without compromising your product.

Explore Co-Packing and Contract Brewing

Even the best beer can hit a production ceiling. Maybe your current system is maxed out, or you don’t have the tank space to take on new distribution accounts. This is where co-packing or contract brewing comes in.

Working with a trusted partner to help brew, package, or distribute your product can unlock new levels of capacity—but choose wisely. Look for partners that align with your quality standards, timelines, and values.

You’ll also want to ensure you maintain control over the critical aspects of your product—like recipe fidelity, packaging design, and release timing. A good co-packer should feel like an extension of your team, not just a vendor.

As you expand into new regions, building strong distribution relationships is also vital. A reliable distributor who understands your brand and target audience can help get your beer into the right hands, while also managing inventory and logistics at scale.

Use Technology to Streamline Operations

Growing your brewery means adding complexity: more batches, more SKUs, more partners. Without the right systems in place, this can quickly turn into operational chaos. That’s why incorporating smart tech tools early on is essential.

Inventory tracking software, order management systems, and customer relationship tools can all help you stay organized as things scale. And when it comes to sourcing, digital platforms can simplify what used to be a lengthy, manual process.

For example, Keychain is a sourcing platform designed to help consumer packaged goods (CPG) brands—including breweries—connect with vetted ingredient and packaging suppliers. Tools like this can help you find trustworthy partners quickly, negotiate pricing, and manage supply chain logistics more efficiently. This not only saves time but reduces the risk of running into costly delays or quality issues as you grow.

Protect Your Brand Identity

Rapid growth can sometimes dilute what made a brand special. But successful scaling means maintaining the magic while increasing your footprint. Every decision—from who you work with to how you package your product—should reinforce your brand’s core identity.

If sustainability is part of your mission, keep it front and center as you expand. If your labels are known for creative illustrations, don’t cut corners as you increase print runs. If your beer has local roots, find ways to carry that story into new markets.

Consistency builds trust. Consumers in a new city should have the same great experience with your beer as your regulars at the original taproom.

The Final Sip

Scaling your beer brand is an exciting—and sometimes overwhelming—journey. But with the right sourcing strategies, production partners, and digital tools, it’s absolutely doable. Focus on building a strong foundation that supports growth without sacrificing quality or authenticity.

With smart planning and the right partnerships in place, your brewery can go from local legend to regional powerhouse—and still pour the same great beer that got you here in the first place.

The Future of Hudson’s Bay as a Canadian House of Brands

As Hudson’s Bay continues its restructuring under bankruptcy protection, questions loom about whether the historic retailer can be reborn—and if so, what shape it will take. While some anticipate a full wind-down or real estate selloff, others see an opportunity for transformation. What if Hudson’s Bay pivoted to become a curated Canadian house of brands, supporting local designers, showcasing Canadian products, and reimagining the department store experience?

Retail Insider spoke with three industry experts—retail and interior design strategist Ashwin Raman, Toronto Fashion Incubator’s Executive Director Susan Langdon, and retail strategist Carl Boutet—about what a future Hudson’s Bay store could look like under a bold new concept.

Design with Identity: Curated Zones and Branded Spaces

Ashwin Raman

For Ashwin Raman, a former design leader at Walmart and a visionary in experiential retail, the future Hudson’s Bay must break from traditional department store models. Instead, he imagines a “shop-in-shop” concept where Canadian and international brands operate within dedicated spaces.

“If the brands can actually use the guiding principles of Hudson’s Bay but be given some freedom to curate their space, you suddenly get something that feels like a cross between a mall and an art gallery,” said Raman. “It’s branded, it’s immersive, and it’s exciting.”

Raman suggests zoning the store thematically—dedicated areas for Canadian fashion, youth culture, and family-friendly experiences. One idea is a ‘Canada Zone’ that evokes national nostalgia and features garments made from Canadian textiles. These could be interspersed with changing activations such as a Minecraft-themed kids’ area or pop-ups from emerging designers.

Elevating the Store Experience with Technology and Hospitality

Beyond merchandise curation, Raman emphasizes technological innovation. He proposes smart mirrors, augmented reality try-ons, and RFID-based checkout systems that eliminate wait times.

“Imagine picking up a garment, scanning it into your app, and walking out. It’s seamless,” said Raman. “We can turn Hudson’s Bay into a hybrid of experiential retail and operational efficiency.”

He also envisions illuminated portals and holographic walkways that guide customers between different “zones” of the store, enhancing both navigation and wonder. “We can create the feeling of walking through different time zones, where sensory elements like mist, lighting, and sound change the environment.”

To encourage dwell time, Raman proposes turning parts of the store into hybrid café-lounges and lifestyle spaces where people can browse books, purchase home décor, or simply relax with a coffee served in Hudson’s Bay branded porcelain. “Think of it like IKEA—but with Canadian brands and storytelling,” he explained.

Celebrating Canadian Talent and Restoring Trust

Susan Langdon

Susan Langdon, Executive Director of the Toronto Fashion Incubator and a longtime advocate for Canadian designers, believes this is a pivotal moment to champion local talent—if done right.

“Anything that supports Canadian fashion, I’m all in,” Langdon said. “But if Hudson’s Bay truly wants to support Canadian designers, it has to go beyond the product. It must include marketing, storytelling, and most importantly, paying vendors on time.”

She points to successful legacy initiatives like the Stripes program and The Room, which historically supported Canadian fashion, though inconsistently. She recommends making such programs permanent—with rotating collaborations every couple of months across apparel, accessories, home décor, and beauty.

“Bring in new designers six times a year. Let customers meet them, attend trunk shows, learn the stories behind the collections. Consumers are looking for experiences, not just transactions,” Langdon emphasized.

Rebuilding a Legacy Brand with New Purpose

Carl Boutet

Retail strategist Carl Boutet agrees that a smaller, focused format would be more viable than reviving the current sprawling locations. “HBC as we know it will cease to exist,” he said. “But nothing stops it from reincarnating as a specialty retailer—a Canadian house of brands.”

Boutet sees potential for Hudson’s Bay to become a destination for “Canadiana,” but warns it must avoid veering into “tourist shop” territory. “We don’t want it to be all t-shirts and moose magnets. We have great brands here—Quartz Co., Roots, Sentaler, even smaller players like Wednesday Swimwear.”

Like Langdon, Boutet believes that regaining vendor trust is essential. “Any new ownership must ensure purchase orders are honoured. Even if it’s a new owner, that stigma from past late payments will linger unless there’s transparency and discipline.”

Boutet also floats the idea of a consortium of Canadian brands co-owning the concept, turning Hudson’s Bay into a shared platform rather than a traditional retailer. “Think of it as the Eaton Centre brand living on even after Eaton’s itself disappeared. There’s equity in the name—it just needs new meaning.”

Is the Market Ready for Made-in-Canada Retail?

Recent sentiment around buying Canadian has been strong, driven in part by trade tensions and a surge in national pride. However, all three experts agree that sustaining this momentum will be a challenge.

“There’s always a risk people revert to old habits,” said Boutet. “We’re in a price-sensitive economy, and not everyone has the luxury to buy based on values.”

Langdon echoed that concern. “Right after the bankruptcy news, the Canadian patriotism was intense. But even now, you can feel it fading a bit. We need a nationwide campaign—provincial and federal—to back this effort.”

Both Langdon and Boutet pointed out that Canadian fashion is historically underfunded. While cities like Toronto support the industry, there’s a lack of provincial and federal recognition. “Canada classifies fashion as a consumer good—on the same level as paint or socks,” Langdon said. “That classification really hurts us.”

Reclaiming Canada’s Fashion Identity

Despite the headwinds, Langdon is optimistic. “We’ve had iconic Canadian brands—Mr. Jax, Le Château, Linda Lundström, Lida Baday. In the ’80s and ’90s, we had 800 Canadian stockists buying local designer goods. That can happen again.”

She believes a reimagined Hudson’s Bay could become a catalyst for reviving the national fashion identity. “It should be more than a store. It should be a cultural space—a place where Canadian heritage, craftsmanship, and community come together.”

Raman agrees, suggesting that select stores serve dual roles as retail and distribution hubs. “Instead of shipping from a warehouse far away, use the stores to fulfill online orders locally,” he said. “It increases efficiency and offers customers instant gratification.”

The Path Forward

The fate of Hudson’s Bay is still uncertain. Sources suggest multiple bids are in play, including from current owner Richard Baker (or a related ‘management team’ as one source said) and from Vancouver-based mall operator Weihong Liu. Another former executive is also said to have expressed intent to buy HBC, along with financial backing. But no matter who takes over, the consensus among these experts is clear: to survive, the Bay must evolve.

That evolution could mean shedding outdated models and embracing its Canadian roots in a meaningful, forward-looking way. “This is a rare moment to turn things around,” said Boutet. “A house of Canadian brands could resonate deeply—if it’s done with authenticity and respect.”

As the rollercoaster ride continues, one thing is certain: Canadians are watching, and many are quietly rooting for a rebirth. If Hudson’s Bay can rebuild not just as a retailer but as a symbol of Canadian creativity and community, it might yet write its most compelling chapter.

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Why ‘DhGate Canada’ Is Trending With Shoppers

Photo: DhGate.com

DhGate, the China-based online marketplace known for offering ultra-low-priced goods, is seeing a notable surge in popularity across Canada. The spike in Canadian interest is linked to several overlapping consumer trends, including rising cost-of-living pressures, social media influence, and an appetite for high-style looks at significantly reduced prices.

Searches for “DhGate Canada” have increased in recent months, with Canadian consumers increasingly drawn to the platform for everything from fashion accessories to electronics and home goods. The platform’s appeal lies in its combination of affordability, visual similarity to luxury products, and social media-driven visibility.

The Social Media Effect on Shopping Habits

Social media has become a powerful driver of consumer behaviour, and the rise of “dupe culture” is a key factor in DhGate’s growing Canadian user base. On platforms like TikTok and YouTube, influencers have created viral content showcasing unboxing videos of DhGate purchases that imitate high-end designer items.

These videos typically compare DhGate items to luxury equivalents from brands such as Chanel, Hermès, and Dior. The low price tags and visual likeness generate strong engagement, particularly among Gen Z and Millennials seeking fashion-forward looks without designer prices. Content tagged with terms like “#dhgatehaul” and “#dupeculture” continues to receive millions of views globally, helping to boost awareness of DhGate among Canadian consumers.

The rapid spread of these videos contributes to DhGate’s discovery in new markets. In Canada, social media recommendations have become a primary method for learning about the platform, often leading to new users making purchases after watching positive product reviews.

Fashion Dupes Driving Interest and Debate

Central to the rise of DhGate in Canada is the platform’s reputation as a go-to source for so-called “luxury dupes.” These are products that mimic the style and design of luxury goods while selling at a fraction of the price. Although many of these items stop short of using brand logos or names, the overall look and feel are often very similar to authentic designer products.

The growing interest in dupes reflects both economic realities and changing consumer values. With higher interest rates, food prices, and rent, many Canadians are reducing discretionary spending. As a result, the idea of obtaining designer-inspired fashion on a limited budget is particularly attractive.

However, the growing popularity of dupes also raises questions about intellectual property, ethical production practices, and the long-term impact on the luxury retail segment. The distinction between a dupe and a counterfeit is not always clear, and while many sellers avoid directly infringing on trademarks, the proliferation of imitation products has prompted concern among rights holders and brand advocates.

Canadian Economic Conditions Fueling the Trend

Canada’s current economic environment plays a significant role in this growing trend. Inflationary pressure, coupled with stagnant wage growth and elevated housing costs, has made affordability a priority for many consumers. DhGate presents a low-cost option for shoppers who might otherwise forgo purchases altogether or turn to second-hand alternatives.

Consumers are increasingly prioritizing value over brand loyalty, particularly in non-essential spending categories. In fashion and lifestyle, this shift is especially evident. DhGate offers products at significantly lower price points than traditional North American retailers, which makes it appealing for price-sensitive shoppers in cities like Toronto, Vancouver, and Montreal.

The broader trend of economic uncertainty has pushed consumers to explore new marketplaces. In Canada, this often includes comparing platforms like DhGate, AliExpress, Temu, and Amazon in search of the best deals. DhGate stands out for its large selection of fashion and accessory items that resemble high-ticket styles.

Growing Online Curiosity and Search Behaviour

Many Canadians who are new to DhGate are conducting searches not just for products, but for guidance on how the platform works. Popular Canadian search queries include questions like “Is DhGate legit in Canada?”, “Does DhGate charge customs fees?”, and “How long does shipping from DhGate to Canada take?”

This curiosity reflects both the newness of the platform in the Canadian market and a broader trend of consumers doing their research before making online purchases. Much of this discovery happens via social media, but consumer forums, Reddit threads, and product review blogs also play a role in shaping opinions about DhGate and other international marketplaces.

The growth of these searches also signals that the platform’s reputation is evolving from niche interest to mainstream awareness.

Shipping, Customs, and Perceived Affordability

One contributing factor to DhGate’s perceived affordability in Canada is the minimal duties often applied to low-cost imports. Many products priced under $20 to $30 are shipped via international mail and may bypass customs inspections, allowing consumers to receive their items without paying additional taxes or brokerage fees.

While this is not always guaranteed, it adds to the value proposition for Canadian shoppers. In contrast, ordering from U.S.-based retailers often results in higher shipping charges and import fees, making platforms like DhGate appear more attractive by comparison.

Shipping times can vary, with many Canadian users reporting wait times of two to four weeks. However, the low upfront cost of goods often offsets the inconvenience of slower delivery speeds.

Canadian Influencers Amplifying Reach

Influencers and content creators based in Canada are playing an increasingly important role in building DhGate’s visibility in the local market. YouTubers and TikTok users have created content that specifically addresses the Canadian experience—highlighting product reviews, shipping experiences, and tips for finding the best sellers on the platform.

These influencer-driven reviews are often highly detailed, covering everything from sizing and quality to how to spot trustworthy vendors. In doing so, they help build confidence among first-time buyers while reinforcing the platform’s role as a source for style at a discount.

Comparisons With Other E-Commerce Platforms

As Canadian consumers become more accustomed to international marketplaces, DhGate is frequently compared with rivals like Temu, AliExpress, and even Amazon. Each platform has its strengths—Temu is known for aggressive pricing and marketing, AliExpress for its variety, and Amazon for its speed and reliability—but DhGate has carved out a niche for itself with its curated offerings of fashion-forward items and luxury lookalikes.

While some Canadian shoppers still view DhGate as risky or unfamiliar, its competitive pricing and social media visibility have helped normalize it as an alternative to traditional online retailers. As awareness continues to grow, it may capture an even larger share of Canadian discretionary spending.

Ethical and Sustainability Concerns Remain

Despite its affordability, DhGate faces ongoing scrutiny over the ethics of its business model. Concerns have been raised about labour conditions in factories producing ultra-low-cost goods, as well as the environmental impact of mass-produced fast fashion shipped overseas.

In Canada, these concerns are becoming more pronounced as sustainability becomes a core value for many consumers. Some shoppers are reconsidering whether the short-term cost savings offered by DhGate align with their broader ethical and environmental goals.

As such, the platform’s long-term growth in Canada may depend on whether it can address these concerns or whether shifting values push consumers toward more responsible alternatives.

Conclusion: A Changing Retail Landscape

The surge in “DhGate Canada” interest reflects a larger transformation in how Canadians shop. Consumers are navigating a complex environment where price, perception, and social influence intersect. Platforms like DhGate offer a compelling value proposition, especially for younger shoppers facing economic constraints but still desiring on-trend fashion.

While DhGate’s rise presents challenges for traditional retailers and luxury brands, it also highlights evolving consumer expectations around affordability, accessibility, and style. Whether this shift is temporary or signals a lasting change in the Canadian retail landscape remains to be seen, but DhGate’s growing popularity is an indicator that shoppers are increasingly willing to look beyond conventional channels for products that meet both budget and aesthetic needs.

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Travel Disruptions Shape Duty-Free and Airport Retail

YVR Airport Retail. Photo: Lee Rivett.

As international and domestic travel ramps up post-pandemic, Canadian airports are facing a new kind of turbulence—not in the skies, but on the retail concourse. Recent travel disruptions involving Air Canada have highlighted just how critical airport retail has become, not just for travelers seeking convenience, but as a growing revenue stream for airports and partner retailers.

Whether passengers are grounded by delays, rescheduled flights, or extended layovers, many are spending more time—and money—in terminals. That’s prompting renewed interest in the performance of Canada’s duty-free airport retail sector and the broader airport shopping experience across the country.


Duty-Free in Flux: How International Travel Impacts Sales

Duty-free retail in Canada, traditionally anchored by international hubs like Toronto Pearson, Vancouver, and Montreal-Trudeau, has rebounded steadily since travel restrictions were lifted. Retailers operating in these zones are increasingly tailoring their assortments to capitalize on emerging demand for luxury items, beauty, and regional goods.

According to the Tax Free World Association, the global duty-free and travel retail market is projected to reach over $70 billion by 2027. Canadian operators are part of this surge, with rising per-passenger spending—especially among U.S. and Asian tourists.

That said, fluctuating flight schedules and logistical unpredictability have added pressure. Retailers must strike a balance between high-margin, low-turn inventory (like watches or skincare) and fast-moving essentials (such as snacks or travel accessories).


Airport Gift Shops and the Local Retail Opportunity

Beyond international zones, domestic terminals are seeing new life as platforms for local brands. From Regina to Halifax, airport gift shops are evolving from touristy afterthoughts to curated showcases of regional identity.

Airports are increasingly partnering with Canadian artisans, food producers, and heritage retailers to offer travelers more meaningful options than generic souvenirs. Shoppers passing through smaller markets like Regina are still searching for authenticity—local maple syrup, hand-knit scarves, or airport-exclusive branded merchandise.

The strategy is twofold: improve customer experience and boost the airport’s non-aeronautical revenue, which now accounts for over 40% of total income in some Canadian airports, according to ACI World.


Air Canada and the Rise of In-Flight Shopping

Air Canada itself has been exploring new ways to engage passengers during extended waits and in-flight time. Its digital onboard shopping options have expanded, offering items ranging from travel tech to branded loungewear. While the model is still developing, it reflects a broader trend toward hybrid shopping experiences: online browsing, offline fulfillment, and cross-promotions tied to loyalty programs.

For airport retailers, this evolution poses a dual challenge—how to integrate into that ecosystem without losing foot traffic, and how to compete with airline-driven ecommerce strategies that can reach consumers even before they enter the terminal.


The Road Ahead for Airport Retail

From major hubs to regional terminals, Canada’s airport retail landscape is being reshaped by a confluence of shifting consumer behavior, volatile travel patterns, and digital experimentation.

As travel volume normalizes and airport dwell time remains unpredictable, retailers must prioritize flexibility. Digital kiosks, pre-order pickup, QR-driven inventory displays, and AI-assisted sales are among the tools airports are piloting to boost engagement—and revenue.

The growth of Canada duty free airport sales may be steady, but it’s clear that the new age of travel shopping will belong to those who can meet customers where they are, whenever their flight allows.

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