Johnston & Murphy, the historic American footwear and apparel brand founded in 1850, has announced the closure of its Canadian operations. The decision will see all six Canadian stores and the brand’s Canadian website cease operations as of January 18, 2025.
Known for its high-quality men’s and women’s shoes, apparel, and accessories, the brand has long been a staple for professionals and quality-conscious shoppers. However, a combination of economic pressures, shifting consumer preferences, and heightened competition has led to this strategic withdrawal.
Official Announcement and Timeline for Closures
In a statement on its Canadian website, Johnston & Murphy expressed its regret about the decision: “We are sad to announce that our ecommerce website for Canada has closed, and we are not accepting orders for shipment in Canada. Our Canadian retail stores will be closing for business on January 18th.” The company also previously noted that all sales made after November 20, 2024, are final and cannot be returned or exchanged.
The closures will impact Johnston & Murphy stores in Toronto’s TD Centre, Pearson Airport, CF Sherway Gardens, Vaughan Mills, Burlington’s Mapleview Centre, and CrossIron Mills near Calgary. Over the years, the brand has also shuttered other Canadian locations, including a store at CF Toronto Eaton Centre.
In a departure from typical closure strategies, there will be no in-store clearance sales. According to a source who spoke with Retail Insider, all remaining inventory is being shipped to the United States as part of the company’s plan to consolidate operations in core markets.
Continued Availability Through Canadian Retailers
Despite the closure of its stores and online platform, Johnston & Murphy products will remain accessible to Canadian consumers through authorized multi-brand retailers. These include Becker Shoes, Caron Chaussures, Canadian Footwear, Duggers, Factory Shoe, Jean-Paul Fortin, Leclerc Chaussures, Reg Wilkinson Menswear & Footwear, and Trends For Men. Customers are encouraged to contact these retailers directly to inquire about available stock.
This strategy allows Johnston & Murphy to maintain a presence in the Canadian market without the operational costs associated with standalone stores or a dedicated e-commerce platform. By leveraging partnerships with established retailers, the brand can continue to serve loyal customers while focusing its resources on core markets.
Economic Pressures on Consumers
Johnston & Murphy’s departure underscores the challenges faced by retailers in today’s economic climate. Rising inflation, interest rates, and higher costs of living have left many consumers prioritizing essential purchases over discretionary spending. Mid-tier premium brands, which rely heavily on middle-class customers, have been particularly affected.
During times of economic uncertainty, many shoppers either trade down to more affordable options or, conversely, opt for luxury products that are perceived as offering greater long-term value. This trend has placed brands like Johnston & Murphy in a difficult position, caught between the two ends of the market.
Intense Market Competition in the Footwear Space
At its price point, Johnston & Murphy footwear competes with brands such as Cole Haan, Ecco, and Clarks, which cater to a similar demographic of professionals seeking quality footwear and accessories. However, these competitors have managed to adapt more successfully to shifting consumer preferences. Cole Haan, for example, has embraced casualization with expanded sneaker lines and innovative comfort technologies, appealing to younger and more fashion-conscious customers.
The growing trend toward casual, versatile styles has further challenged Johnston & Murphy. As consumers increasingly favour sneakers, loafers, and hybrid footwear that transitions seamlessly between work and leisure, the brand’s core offerings of formal and professional footwear may have felt outdated. Competitors have responded by diversifying their product ranges, while Johnston & Murphy’s more traditional approach left it vulnerable in a rapidly evolving market.
In recent years, Johnston & Murphy has successfully diversified its product assortment to better align with the evolving lifestyle needs of its customers. This strategic shift has resulted in casual and casual athletic styles becoming a significant part of the brand’s offerings, now accounting for over 50% of its revenue. The category continues to grow, reflecting a broader consumer trend towards versatile, everyday footwear that blends comfort with style. This expansion has allowed Johnston & Murphy to appeal to a wider audience seeking options beyond traditional formal footwear.
Legacy of Quality and Craftsmanship
Founded in Newark, New Jersey, in 1850, Johnston & Murphy has a storied history of crafting high-quality footwear and apparel. The brand has famously served as the shoemaker to every U.S. president since Millard Fillmore, a testament to its enduring appeal and commitment to craftsmanship. Over the decades, Johnston & Murphy expanded its product line to include a wide range of men’s and women’s shoes, apparel, and accessories, blending traditional design with contemporary style.
Wow another blow for TD Centre concourse, with Cleo’s closing too. I remember when Reitmans,Laura, Danier and the banks own counter tellers filled the PATH before the pandemic, I was just there yesterday it’s only half what it was. Shoppers Drug Mart Purdys Tim Hortons Stitches still there. Flight Centre is gone. Toy Shop gone. I miss when the banking district was so busy when I worked there
It sounds like the downtown core of Toronto is undergoing some significant changes. With rising store rents and a decline in consumer traffic, it’s becoming more challenging for retailers to maintain their presence. I miss Reitmans as it was known for offering ready-to-wear options that didn’t require alterations, which made shopping convenient for many.
The shift in the retail landscape is indeed ushering in a new era. Many stores are closing or adapting to new business models to stay afloat. Consumers preferences have changed.
It’s a tough time for many businesses, but it’s also an opportunity for innovation and adaptation. Decrease in rent would be a big help!
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