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Salesforce, Stripe, and OpenAI Partner to Power Instant Checkout

Photo: Salesforce

Salesforce has announced a strategic partnership with Stripe and OpenAI to launch an Instant Checkout integration built on the new Agentic Commerce Protocol (ACP). The collaboration, unveiled today, will redefine how merchants engage with customers by leveraging conversational AI to streamline the path to purchase and create intelligent, frictionless shopping experiences.

The announcement marks a pivotal moment for digital commerce. According to Salesforce’s latest research, nearly half of all shoppers already using AI for online purchases are open to having an AI agent complete transactions on their behalf. This insight signals a fundamental transformation in retail, one that shifts the focus from static browsing to dynamic, personalized engagement driven by intelligent agents.

Through the Agentic Commerce Protocol, developed jointly by Stripe and OpenAI, retailers can now create standardized frameworks to connect with consumers through AI. This advancement means that discovery, decision-making, and checkout can occur in one fluid conversation. Salesforce’s Agentforce Commerce will integrate ACP into its ecosystem, allowing merchants to activate Instant Checkout functionality and empower AI-driven transactions across digital touchpoints.

A Collaboration Built for the Future of Retail

The new integration underscores Salesforce’s commitment to innovation within digital commerce. Working with Stripe, the programmable financial services company that powers many of the internet’s most secure transaction systems, Salesforce is building a foundation that supports faster, more reliable, and globally scalable commerce solutions.

Stripe’s infrastructure enables payments through various methods, including its consumer-facing product Link, providing flexibility and speed that modern consumers expect. The partnership builds on an established relationship between Salesforce and Stripe that previously produced Salesforce Payments, and this next step brings even deeper alignment around AI and automation.

Together, Salesforce, Stripe, and OpenAI are setting the standard for what the future of shopping looks like: a seamless, AI-optimized experience where merchants can engage customers at the precise moment of interest and complete sales instantly.

The Salesforce Perspective

“Through our collaboration with Stripe and OpenAI on the ACP, we are delivering the unified system designed for the future of agentic commerce, creating a dramatically faster and more personalized path to purchase,” said Nitin Mangtani, General Manager of Commerce Cloud and Retail at Salesforce. “This fundamental shift empowers our merchants to drive revenue growth and build deeper customer loyalty across a platform where shoppers already reside.”

Mangtani emphasized that the Agentic Commerce Protocol will transform how merchants build relationships with customers, shifting from reactive service to proactive engagement powered by AI. The combination of Agentforce Commerce and Stripe’s secure payment systems ensures businesses can scale quickly while maintaining trust and compliance.

Transforming the Merchant Experience

For merchants using Agentforce Commerce, the integration offers tangible business advantages:

  • Enhanced Shopper Experience: AI-powered personalization simplifies the purchase process, improving satisfaction and retention.
  • Increased Conversion Rates: Intelligent checkout reduces friction and shortens the path from interest to purchase.
  • Operational Efficiency: Automating steps such as product discovery, inquiry handling, and payment frees up resources for growth.
  • New Revenue Opportunities: Conversational commerce opens new channels for engagement, helping brands meet consumers where they already are—within chat-based and AI-driven environments.
  • Future-Proofing: Adopting agentic commerce early allows businesses to remain at the forefront of the retail evolution, integrating new AI capabilities as they emerge.

Stripe’s Role in Enabling Agentic Transactions

Stripe’s participation in developing the Agentic Commerce Protocol is central to the partnership’s strength. Its proven reliability in facilitating global payments makes it the ideal infrastructure partner for AI-led commerce. The company’s financial systems ensure merchants can launch faster and operate with lower overhead, avoiding the costly integrations that often slow innovation.

“We’re excited to partner with Salesforce to help merchants using Agentforce Commerce thrive in the agentic commerce era,” said Maia Josebachvili, Chief Revenue Officer of AI at Stripe. “Together with OpenAI, we’re enabling businesses to reach millions of new buyers by helping turn discovery into purchase inside ChatGPT.”

This collaboration not only expands the reach of participating merchants but also demonstrates how conversational platforms like ChatGPT are becoming active commerce environments rather than passive information sources.

Guided Shopping and Agentic Personalization

Salesforce also introduced Guided Shopping for Agentforce Commerce, designed to help retailers quickly deploy branded AI shopping assistants on their digital storefronts. These AI-driven agents can recommend products, answer questions, process transactions, and manage post-purchase requests in a single conversational flow.

By connecting Guided Shopping with Salesforce’s Customer 360 suite, which includes Agentforce Marketing, Service, Order Management, and Data 360, retailers can offer hyper-personalized experiences at scale. Each interaction draws from a unified data set, ensuring shoppers receive relevant recommendations and responsive service across all touchpoints.

This integration reinforces Salesforce’s long-term vision of enabling Agentic Enterprises: organizations that use intelligent agents not only to automate commerce but to strengthen every aspect of the customer relationship.

The Broader Impact on Retail and Technology

The introduction of the Agentic Commerce Protocol is a signal that the global retail industry is entering a new operational phase. Just as e-commerce revolutionized brick-and-mortar shopping two decades ago, agentic commerce promises to redefine digital retail today.

By merging the intelligence of OpenAI, the infrastructure of Stripe, and the CRM leadership of Salesforce, this partnership is poised to create a fully connected ecosystem where AI anticipates consumer intent and executes transactions with precision and trust.

As conversational commerce becomes mainstream, the merchants adopting this model early will have a clear competitive advantage. Whether integrated into existing storefronts or embedded within third-party chat environments, the potential for customer acquisition, retention, and lifetime value is immense.

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Bluboho Expands with Intimate Stores and Ethical Craft

Bluboho on Queen Street in Toronto (Image: Dustin Fuhs)

Bluboho’s rise in Canadian jewellery has been steady and intentional, grounded in a philosophy that jewellery should mark life’s most meaningful chapters. In an interview, founder Maggie Aurocco described how the idea sprang from a desire to offer pieces that felt personal and artful rather than purely transactional. “I couldn’t find a great place to buy jewellery,” she recalled of moving to Toronto after a role with Lululemon. “I wanted artisanal, meaningful, beautiful jewellery, and everyone said, go to Tiffany’s. I had an experience and thought, this can be done better.”

From that insight, she and a friend opened a small Oakville boutique in 2011, curating designers from around the world. The name “bluboho,” Aurocco explained, mirrors the brand’s dual intent: “Blue” for the infinite possibilities of life and “boho” for a free-spirited, eclectic sensibility. The stores quickly became places where guests came to celebrate or process life events, from engagements and graduations to grief and change. “People were coming in to mark some of the most important moments of their lives,” she said. “We also had people coming in to mark the death of a child or divorce. It was important that the name and space honour that.”

Maggie Aurocco

As Bluboho expands, its measured approach to real estate, its sustainability commitments, and its intimate store design are central to the Bluboho expansion plans that Aurocco shared.

From curator to creator: the shift to in-house design

The retailer began as a curator of roughly 20 artisan designers. By 2015, foreign exchange swings and a growing desire to tell customer stories through product nudged Bluboho toward in-house creation. “We were buying a lot from the U.S., and the dollar shifted dramatically,” Aurocco said. “There were stories we wanted to tell and guests telling us stories we wanted to translate into pieces.” Bluboho hired a jeweller, sketched ideas rooted in those narratives, and saw immediate traction. Within a few years, the assortment evolved to be almost entirely Bluboho-designed.

Today the line spans fine rings, necklaces, earrings, bracelets, wedding bands and bespoke engagement pieces in 10k and 14k gold, often with a delicate profile that balances raw texture and refined finishes. Collections are conceived with a clear emotional brief: jewellery as a living archive of experiences. “My goal is that jewellery marks every moment of your story,” Aurocco said. “You’re wearing your story and that energy on your body.”

Engagement ring, photo: Bluboho

Craft and sourcing: a hybrid model for quality and technique

Manufacturing evolved alongside design. For years, Bluboho produced entirely in Canada. As designs grew more intricate, the brand added specialist partners while keeping local craft at the core. “Everything was made in Canada from 2015 up until maybe three years ago,” Aurocco noted. “I love making things locally. It’s easier and faster, but there are techniques we can’t always get here.” The company now partners with artisans in Toronto and Montréal, and with expert teams in Thailand and India for specific methods and stone setting. The goal is consistent: match each design to the best available craftsmanship.

That flexibility allows Bluboho to deliver on both design ambition and durability. It also supports one-of-a-kind and custom work that needs particular hand skills. “We want the best possible quality we can get,” she said, emphasizing that each workshop is chosen for its mastery of a technique rather than a generic capacity to produce volume.

Bluboho on Yonge Street in Toronto. Photo: Bluboho

Sustainability as a throughline, not a slogan

Aurocco’s background in environmental science informs the brand’s sustainability framework. “I have a huge love of nature and did a lot of courses in the economics of the environment and sustainability,” she said. “We can’t be fully sustainable, but we can be better.” Bluboho is a 1% for the Planet member, supporting initiatives such as the David Suzuki Foundation and Surfrider alongside smaller local groups. Within operations, the team prioritizes recycled gold and silver, recyclable and reusable packaging, and repair services to extend a piece’s life.

Stone sourcing follows the same logic. Montana sapphires feature prominently in engagement rings because they can be sourced by sifting rather than traditional hard-rock mining, which reduces environmental impact. “If you can sift instead of mining, it makes a big difference,” Aurocco said. The brand’s focus on solid metal, repairability, and heirloom intent is meant to counter a culture of disposability. “These are not pieces meant to be worn for a week and tossed aside,” she added.

Bluboho x St. Kitts collection, September 2025. Photo Danielle Arnold

Retail footprint: neighbourhood by neighbourhood, with intimacy by design

Bluboho’s brick-and-mortar story began in Oakville in 2011, followed by Yonge and Briar Hill in 2013, and then a milestone opening at Queen and Spadina in downtown Toronto. From there, the footprint widened to Calgary and Ottawa, with a strong Toronto presence that has helped anchor awareness nationally.

Recent expansion included Vancouver’s Park Royal, where Bluboho opened what Aurocco calls its smallest store to date at roughly 500 square feet. The size is a feature, not a compromise. “You have people tucked into this little cocoon,” she said. “You can be with them and show them things.” That intimacy is central to the Bluboho expansion plans, which favour right-sized spaces over maximal footprints.

The next Toronto location will take that idea even further. In spring 2026, Bluboho will open at The James in Summerhill, a boutique retail development that extends the historic “Five Thieves” stretch at Scrivener Square. At about 400 square feet, the new store will be the brand’s most intimate yet. “The vision is a super intimate shopping experience,” Aurocco said. “We’re going to offer some special pieces there that we don’t offer in our other stores. One-of-a-kind, unique, and we’ll do custom as well.” Early design discussions point to a space that feels domestic and warm, with art and tactile materials. “I want it to feel like you’re walking into a home,” she said.

Inside Bluboho on Yonge Street in Toronto. Photo: Bluboho

West Coast momentum and a Toronto jewel box

Vancouver’s Park Royal was always a target. Aurocco knew the centre from earlier Lululemon days and admired its mix of nature and luxury. “If we ever came to Vancouver, I wanted to be in Park Royal,” she said. A local brokerage connection that knew the brand helped secure a space in a roster better known for national and global banners. The compact format has performed well, validating Bluboho’s belief that jewellery retail benefits from focused, conversational environments.

In Toronto, The James location will serve as a jewel box for capsule editions, custom work, and exclusive designs, complementing the larger urban stores. While it is the smallest footprint in the portfolio, its mandate is ambitious: to become a neighbourhood studio where the brand’s narrative-driven approach to jewellery is experienced at its most personal. The micro-store concept is a recurring theme in the Bluboho expansion plans, with a tilt toward human-scaled environments that privilege dialogue over display.

Customer experience and price architecture

Bluboho’s assortment is built to meet guests across life stages and budgets. “I’ve always wanted to take that woman from a teenager all the way through to a 50th anniversary,” Aurocco said. Entry pieces under $500 support milestones such as Sweet 16 and graduation, while anniversary and bespoke designs often land in the $2,500 to $5,000 range. One-of-a-kind or custom rings can reach $10,000 to $25,000 and beyond, depending on the brief.

The brand positions itself between mass jewellery and legacy maisons. The pitch is neither logo-driven nor status-led; it is story-led. “Jewellery is often passed down,” Aurocco said. “Those stories get passed down through generations. It’s beautiful to be part of all of it, not just one snapshot of someone’s life.”

St. Kitts launch event at Bluboho in Toronto, September 2025. Photo: Daniella Arnold

E-commerce and wholesale: Canada first, with global echoes

Online, Bluboho sells across Canada with natural strength in the Greater Toronto Area, but demand is well distributed nationally, including the West Coast and the Atlantic provinces. The site also serves U.S. customers and ships to Europe and Australia. Wholesale accounts in select cities deepen awareness where the brand does not yet have stores and give new customers a chance to try pieces in person. “With jewellery, often people want to see it in person,” Aurocco said. “Especially at higher price points.”

That omnichannel strategy supports a disciplined retail rollout. Physical stores focus on communities where Bluboho can recruit strong teams and find the right real estate. E-commerce and wholesale maintain reach in markets where the brand is not ready to plant a flag. It is a practical expression of the Bluboho expansion plans: grow where the conditions are right and keep in touch everywhere else.

St. Kitts collaboration, image: Bluboho

A capsule with St. Kitts, and a full-circle charm

Collaborations are rare at Bluboho, but one recent partnership is close to Aurocco’s heart. The tourism board of St. Kitts approached the brand about a capsule. Initially unsure, she kept researching and discovered that St. Kitts is short for Saint Christopher, the patron of safe travel. That sparked a childhood memory. “When I was twelve, my mom put me on a train across the country and tucked a little Saint Christopher charm in my hand,” she said. “My whole life, every time I traveled, my mom would ask if I had it.”

The symbolism was too aligned to ignore. After a visit to the island, Bluboho designed concepts that honoured its quieter, raw beauty. The Saint Christopher charm became the anchor. “It was a full-circle moment,” she said, tying a personal talisman to a place whose character she describes as humble, warm and uncommercial. The capsule underscores how the brand approaches partnerships: only when the story resonates and the product can carry that story authentically.

Future markets: patient, people-first growth

Bluboho remains family-owned, and that ownership structure shapes the pace and style of expansion. “We don’t have the pressure to do it,” Aurocco said. “We can organically expand as we see the right real estate and the right people.” Halifax is high on her mind. Victoria, Winnipeg, and Saskatoon are also on the radar, driven by e-commerce demand and wholesale signals. The test is not just footfall potential; it is whether the company can hire a team capable of delivering the brand’s intimate service model.

“I would love to be in Halifax,” she said. “Retail is so special, especially jewellery. We get tears of joy and tears of sadness in the store. Offering a container for that, not just digital, is a beautiful thing to me.”

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Montréal Welcomes Québec’s First Social Thermal Station

Montréal’s Griffintown neighbourhood has welcomed the official opening of RECESS, a pioneering wellness destination that blends thermotherapy, social connection, and immersive art. Positioned as Québec’s first social thermal station, RECESS introduces a new model of urban wellness designed to bring community and culture into the practice of sauna and cold-plunge rituals.

Founded by Adam Simms, a former tech entrepreneur, and Marilyne Gagné, a leader in Canadian health and wellness, RECESS is seeking to redefine how Montréalers approach both personal recovery and social interaction. 

Adam Simms

“We wanted to create a space where people can truly reconnect with themselves and with others,” said Simms in an interview. “RECESS is that pause where you refocus on what matters most: body, mind, and community.”

Reinventing Thermotherapy for City Life

Unlike traditional destination spas that often require a half-day excursion and come with a higher price point, RECESS aims to embed thermal wellness into the routines of city dwellers. Located at 217 Young Street in Griffintown, the 4,700-square-foot facility offers 75-minute guided sessions built around a circuit of sauna, cold plunge, and immersive lounge experiences.

“Québec has many spas that are beautiful, but they tend to be destinations,” explained Simms. “People may go once a quarter, or a few times a year. Our goal is to flip that model. RECESS is in the middle of the city at a much more accessible price point. Members can come multiple times a week or a few times per month and truly integrate the therapy into their lifestyle.”

Marilyne Gagné

The concept draws on centuries-old Scandinavian and Nordic sauna traditions but adapts them for modern urban life. Gagné emphasized that RECESS is built to resonate with demographics that wellness operators have often struggled to reach. “What’s special about this brand is that it has a masculine energy to it,” she said. “Men often get pulled into spas by their partners, but our concept is active, efficient, and designed to appeal to busy schedules. We’re seeing strong traction with men who want to experience this with friends, making it truly social.”

The RECESS Experience

Each guided session begins in a coliseum-style sauna, a circular space that can host 50 participants at once. Heated by a central oven and accented with dynamic lighting, the space allows guides to lead tailored sessions that incorporate essential oils, music, and even towel-waving techniques.

“It’s about creating a multi-sensory journey,” said Simms. “Guides curate experiences that can be energizing, deeply relaxing, or socially engaging, depending on the atmosphere they want to create.”

From there, guests move to a rinse and shower station featuring stone sinks and Aesop amenities before entering a 22-foot cold plunge pool. Designed to hold 14 to 16 people at once, the plunge emphasizes shared experience rather than solitary endurance. Breathing exercises led by trained guides support participants in managing the intensity of the cold immersion.

The circuit concludes in an immersive lounge featuring rotating exhibitions of digital and visual art. Here, participants can enjoy tea and conversation, extending the social aspect of the experience. “We wanted to integrate art into the wellness practice because when people are present in these heightened states, they’re more open to inspiration,” Simms said.

Sauna at RECESS in Montreal. Image supplied

A Social and Cultural Shift

The social dimension is central to RECESS, reflecting both historic and contemporary influences. “For centuries, in places like Greece, Egypt, and Finland, the sauna was a gathering place,” noted Gagné. “Families would go together, communities would meet, and conversations would happen in the sauna. Canada hasn’t fully adopted that tradition yet, and RECESS is designed to bring that culture here.”

Simms added that the timing is ideal given the shifts in lifestyle and work brought on by hybrid arrangements. 

“Griffintown has become full of condo towers with people working from home,” he explained. “Many of them are searching for connection. We hope RECESS can be a third space—a healthy, social alternative to the bars and cafés in the neighbourhood.”

Cold Plunge at RECESS in Montreal. Image supplied

Strategic Location in Griffintown

The choice of Griffintown is deliberate. Once an industrial district, the area has transformed in recent years into a hub of residential and cultural life. The neighbourhood now features restaurants, gyms, and creative venues that attract young professionals.

“When I moved here, nothing existed, it was just factories,” said Simms. “In the past decade, condos have gone up, and in the past five years, the commercial life has exploded. Griffintown is now one of the city’s most vibrant areas for young professionals and creatives.”

Gagné added that the area’s culture aligns with RECESS’s vision. “This is a generation that is tired of swiping on apps. They want to meet people in person. They want day activities that make them feel good, help them sleep well, and can be repeated regularly without breaking the bank. RECESS fits into that lifestyle perfectly.”

Night image of RECESS in Montreal. Image supplied

Founders with Proven Expertise

The co-founders bring complementary expertise to the project. Gagné is the founder of Dermapure, a Canadian network of 75 medical aesthetic clinics, which she scaled into a business with nearly $200 million in revenue. “After 16 years of growing Dermapure, I was ready for a new challenge,” she said. “This was my chance to bring another innovative concept to market, one that supports both wellness and community.”

Simms, meanwhile, comes from the technology sector, having helped scale Montréal-based Lightspeed and worked with collaboration platform Trello, which was later acquired for $400 million. He also teaches photography at Concordia University. “I wanted to prioritize health, wellness, and community in my work,” Simms said. “RECESS is about creating something beautiful in Montréal that doesn’t exist yet.”

Both founders also bring strong networks and partners. Simms’s partner, Dr. Marc-Antoine Rivard, a certified Wim Hof instructor, oversees the scientific and safety protocols at RECESS. Gagné’s daughter is also involved in marketing and operations, while partnerships with brands like Aesop further integrate design and sensorial detail into the experience.

Aesop products in the lounge at RECESS in Montreal. Image supplied

Competitive Context

The wellness and recovery sector is expanding quickly across North America. Concepts such as Othership in Toronto and newer entrants like Revive Wellness in Toronto’s west end have demonstrated demand for urban wellness experiences. Internationally, Nordic-inspired thermotherapy has seen a resurgence as people look for alternatives to alcohol-based social spaces.

Even before its official opening, RECESS has drawn attention from industry peers. “Recently, the founder of Othership reached out to us while he was in Montréal,” Gagné recalled. “He came by to meet us and said, ‘Your brand is sharp, you’ve captured attention.’ That was very encouraging.”

Expansion Plans Beyond Montréal

While the Griffintown location is the flagship, the founders see broader potential. “We envision up to 10 locations across Canada,” said Gagné. “But they need to be precious, in very specific areas that reflect our brand.”

Interestingly, the expansion strategy looks beyond the United States. “We’re much more aligned with European cities,” explained Simms. “London, Paris, Berlin, these are places where the culture and lifestyle fit what RECESS represents.”

Gagné added that when training in Norway with leading thermotherapy experts, they were told that no global network had yet organized this concept sustainably. “That means there is still space to create a truly international model,” she said.

Sauna at RECESS in Montreal. Image supplied

Pricing, Access, and Membership

A key differentiator for RECESS is accessibility. At approximately $50 per session, the pricing is designed to encourage repeat visits. Membership models will allow professionals and residents to incorporate thermotherapy into their weekly or monthly routines.

Sessions are capped at 50 participants to preserve intimacy, and private group bookings are available for up to 50 people. “We see strong potential for corporate team-building, brainstorming, and leadership development in this environment,” Simms explained. “It’s an ideal setting for innovation and collaboration.”

A New Category in Canadian Wellness

As the first social thermal station in Québec, RECESS represents more than just another spa. It is positioning itself as a new category of urban wellness — an accessible, repeatable ritual that blends health, art, and community.

“Every detail, from the scents to the architecture to the social flow of the sessions, has been carefully designed,” said Gagné. “This isn’t just about recovery, it’s about reconnection.”

Simms echoed that vision. “Our hope is to inspire people to build wellness into their everyday lives,” he said. “To create a space where people can feel better physically, connect socially, and leave inspired. That’s the essence of RECESS.”

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Harry Rosen opening this Fall reimagined First Canadian Place location in downtown Toronto (Photos)

Photo: Harry Rosen
Harry Rosen First Canadian Place. Photo: Harry Rosen

Harry Rosen, Canada’s leading luxury menswear retailer, says it is doubling down on Downtown Toronto with the opening of its reimagined store in First Canadian Place in November.

The 10,380-square-foot, single-level space is a bold investment in the future of workwear, purpose-built for the professionals driving the future of Canadian industry. Designed for connection as much as commerce, the store invites customers to grab an espresso, meet with style advisors in a plush lounge to review fabrics for their next custom suit, browse curated collections, or attend in-store and office-hosted events that bring the city’s business community together, said the company in a news release on Wednesday.

The renovation is the first major milestone in Harry Rosen’s $50 million, multi-year program to modernize its retail experience across the country. Future openings will include a second Vancouver flagship at Oakridge and the relocation of the Toronto Bloor Street store to a new, expanded flagship on Cumberland, both slated for 2026, explained the retailer.

“Reimagined in its original home in First Canadian Place, the newly transformed space reflects a refined, unified retail vision that  features updated design and customer-centric experiences. The store will house a mix of the most relevant and elevated brands in men’s workwear, including ZEGNA, Canali, Eton, Eleventy, Maurizio Baldassari, HAROLD, and more, to showcase everything from world-class tailoring to modern business casual and more relaxed dress codes. With personalized made-to-measure experiences and a welcoming in-store bar designed for client hosting and community-building, the store will prioritize the style, connection, and service that today’s business professionals need,” it said.

Image provided by Ian Rosen

“Work is back, and so is the wardrobe that goes with it,” says Ian Rosen, President and COO of Harry Rosen. “Harry Rosen has long been Toronto’s destination for a broad spectrum of businesswear, whether you’re suiting up for the boardroom or slipping on your weekday uniform. With this new store concept in the heart of the Financial District, we’re creating a space that reflects the new era of work and reinvigorating our investment in Toronto’s vibrant Downtown core.”

The store will feature leading luxury brands including ZEGNA, a first-of-concept from Canali, Patrick Assaraf, and Eleventy, as well as Canadian concept shop debuts from Eton and Maurizio Baldassari. These brands and more will sit alongside an expanded shoe selection, Harry Rosen’s in-house label, HAROLD, and signature services, including one-on-one style appointments, a private made-to-measure and tailoring suite, and corporate wardrobe planning, all fully integrated into the new layout, said the retailer.

“Designed with both people and purpose in mind, the renovation prioritizes sustainability through the thoughtful reuse of existing materials and the integration of warm, natural textures that elevate the in-store experience while reducing waste,” it said.

“As part of Harry Rosen’s broader investment in community and conversation, the First Canadian Place location will also serve as a venue for client events, speaker panels on modern leadership and style, private tastings in partnership with The Macallan, and exclusive corporate experiences both in-store and at the office, tailored for the professionals who power Bay Street.”

Harry Rosen is Canada’s leading luxury menswear retailer. Founded in 1954 by the man whose name the chain still bears, the store has grown from a single 500-square-foot store in Toronto to become a powerhouse in Canadian retailing with 19 stores across Canada and a robust e-commerce offering.

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Harry Rosen, First Canadian Place (CNW Group/Harry Rosen Inc.)
Photo: Harry Rosen
Photo: Harry Rosen
Photo: Harry Rosen
Harry Rosen First Canadian Place. Photo: Harry Rosen
Photo: Harry Rosen
Harry Rosen First Canadian Place. Photo: Harry Rosen

Pan Pacific Vancouver Among Canada’s Top Hotels

Photo: Pan Pacific Hotel

The Pan Pacific Hotel in Vancouver has been named one of the Best Hotels in Canada in the 2025 Condé Nast Traveller Readers’ Choice Awards, earning an impressive seventh place nationally and standing as the only Vancouver property to achieve the distinction this year.

As the hotel prepares to celebrate its 40th anniversary in January 2026, the recognition marks a milestone in a storied history that has made Pan Pacific Vancouver synonymous with luxury hospitality on Canada’s West Coast.

“This recognition is both an honour and a celebration of the lasting connections we’ve built with our guests over the years,” said the Pan Pacific Vancouver team in a statement. “It reflects not only the loyalty of those who continue to choose us, but also the dedication of our exceptional team who bring our hospitality experiences to life every day.”

A Vancouver Landmark with Global Prestige

For nearly four decades, Pan Pacific Vancouver has welcomed travellers from around the world to its waterfront location at Canada Place, where the harbour, mountains, and skyline converge in one of the most iconic views in the city.

The hotel’s distinctive white sail roofline has become a hallmark of Vancouver’s skyline since its opening for Expo 86, serving as a gateway for international visitors. Its blend of architectural design, world-class service, and harbourfront elegance continues to position it among Canada’s premier destinations for both leisure and business travellers.

The accolade from Condé Nast Traveller reaffirms the property’s longstanding reputation as one of Canada’s most celebrated hotels, complementing its history of AAA/CAA Four Diamond and TripAdvisor Travellers’ Choice awards.

Photo: Pan Pacific Hotel
Photo: Pan Pacific Hotel

Inside Pan Pacific Vancouver

Located at 300–999 Canada Place, the five-star Pan Pacific Vancouver features 503 guest rooms and suites, many offering panoramic views of Coal Harbour and the North Shore Mountains. The hotel’s Pacific Club Rooms & Suites offer exclusive amenities, including private check-in, dedicated concierge service, and access to the Pacific Club Lounge.

Signature accommodations such as the Pacific Suite include a jacuzzi, rain shower, full kitchen, and baby grand piano, catering to guests seeking elevated luxury and privacy.

Amenities include a rooftop pool, Spa Utopia, fitness centre, and extensive business and event facilities. The hotel offers valet and self-parking, electric vehicle charging, and pet-friendly accommodations.

Photo: Pan Pacific Hotel

Dining and Events at the Waterfront

Pan Pacific Vancouver is also known for its culinary offerings, anchored by Five Sails, an acclaimed fine-dining restaurant with panoramic ocean views. Oceans 999 serves coastal cuisine and breakfast favourites, while the Coal Harbour Bar is a popular gathering spot for cocktails overlooking the waterfront.

With 42,000 square feet of meeting space across 20 rooms, including a 9,600-square-foot ballroom, the hotel is a destination for conventions, weddings, and corporate events. Its direct access to the Vancouver Convention Centre East and cruise ship terminal enhances its appeal to global travellers.

The Shops at the Pan Pacific Hotel in Vancouver. Photo: Wheelchairtraveling.com

Retail at the Pan Pacific Vancouver

Beyond its role as a world-class hotel, Pan Pacific Vancouver has a rich connection to retail that stretches back to its opening in 1986. Located on the third level, the hotel’s retail galleria has long catered to international visitors arriving through the Vancouver Cruise Ship Terminal, offering an elegant mix of boutiques, galleries, and specialty shops.

Today, five retail spaces remain, featuring a curated selection of art galleries and boutiques:

  • Chali-Rosso Art Gallery – Showcasing fine art by Salvador Dalí, Pablo Picasso, and other world-renowned masters.
  • Premiere – A fashion boutique offering contemporary collections.
  • Ramin & Sons – A well-known purveyor of unique antiques and fine collectibles.
  • Sasaki Art Gallery – Blending fashion, art, and local creativity.
  • Victory Antiques – Specializing in vintage furnishings and décor.
The Shops at the Pan Pacific Hotel in Vancouver. Photo: Wheelchairtraveling.com

The Luxury Retail Era of the 1990s

During the 1990s, the retail galleria within Pan Pacific Vancouver was among the most sophisticated shopping destinations in the city. At that time, Japanese tourism was booming, and luxury brands sought proximity to this high-spending clientele.

A licensed Celine boutique operated on the third floor — one of only two Celine locations in Vancouver at the time — managed by Collections International, a local retail group that also operated a multi-brand luxury designer store (including Hermes, Prada) within the same galleria. Nearby, Farideh, a high-end women’s fashion retailer, offered European designer labels and featured an adjacent Valentino boutique, also operated under license.

The galleria also included Furs by Jacques, a luxury furrier owned by the Saitoh Group, catering to affluent Japanese visitors and cruise ship travellers. Together, these boutiques created a compact yet influential luxury enclave within the Pan Pacific complex, positioning it as an early hub for international designer retail in Vancouver.

However, as the city’s luxury retail landscape evolved through the early 2000s, brands gradually shifted toward Burrard Street and West Hastings Street.

A boutique at The Shops at the Pan Pacific Hotel in Vancouver. Photo: Trip Advisor

A Storied History: From Expo 86 to Iconic Status

The Pan Pacific Vancouver Hotel and Canada Place share a remarkable legacy that began with Expo 86, a pivotal event that transformed Vancouver into a global destination.

The hotel opened on January 8, 1986, shortly before the World’s Fair, as part of a redevelopment project led by the Canada Harbour Place Corporation, a federal Crown entity established to transform the former Canadian Pacific Railway Pier B–C into a world-class waterfront hub.

The complex was designed collaboratively by Zeidler Roberts Partnership, Musson Cattell Mackey Partnership, and DA Architects + Planners, incorporating the now-famous white sail roofline, rising approximately 90 feet high, as a tribute to Canada’s maritime heritage.

Below the hotel sit the Vancouver Convention Centre East, the World Trade Centre offices, and the Vancouver Cruise Ship Terminal, which can berth up to three cruise ships simultaneously. Together, these facilities embody the spirit of Expo 86 — innovation, design, and global connectivity.

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Alpenhaus marks first year, eyes European expansion

Photo: Alpenhaus
Photo: Alpenhaus

One year after launching the lifestyle brand Alpenhaus, founder and creative director Alan Pivovar says he’s proud of the momentum the company has gained and is eyeing expansion into Europe.

The brand has an exciting year ahead, with the launch of their FW25 campaign in September and their descent into lifestyle, accessories, and apparel next year. They will continue introducing high-quality products that rival legacy outerwear brands with an even more desirable price point. 

“We actually hosted the event downtown Montreal for the launch of Fall 2025,” said Pivovar. “At the same time, it was a big milestone because it was the first-year anniversary.”

Photo: Alpenhaus
Photo: Alpenhaus

Alpenhaus, Canadian-based lifestyle and apparel brand that combines fashion and function to create smart luxury-inspired products that rival legacy brands, operates under the umbrella of Thread Collective, a Canada- and U.S.-based group known for managing a portfolio of fashion brands, including Psycho Bunny. Unlike the group’s typical licensing model, Alpenhaus is an owned brand developed from scratch in collaboration with Pivovar.

Alan Pivovar
Alan Pivovar

“They usually work more on the licensee model,” he said. “But Alpenhaus is one of the brands that we own and we’ve been creating too.”

Pivovar began developing Alpenhaus in the spring of 2023, with the first collection launching in Fall 2024.

He said the brand was designed to reflect shifting lifestyle patterns, particularly in the aftermath of the COVID-19 pandemic.

Photo: Alan Pivovar
Photo: Alan Pivovar

“People’s buying habits and people’s vision and styles of living have changed a lot,” said Pivovar. “People are trying to go more often outside of town, taking time off.”

He described Alpenhaus as a lifestyle brand aimed at supporting this shift, with an emphasis on quality, accessibility and sustainability.

“We try to provide really good quality, a good price,” he said. “It’s a whole package like that.”

The brand name itself draws inspiration from European culture.

“Alpenhaus is actually a type of place you can find in Europe that people go for short-term stays out of town,” he said. “You’re welcome the way you are — it’s relaxed, it’s casual.”

The brand’s style reflects this ethos, offering a mix of lifestyle and performance-focused clothing.

“I wasn’t focused on one type of product like glamorous,” said Pivovar. “I can do lifestyle, I can do more high fashion. This philosophy was really good to translate into products.”

Pivovar, who grew up in Strasbourg, France, near the German border, said his European background contributes to the aesthetic and values of the brand.

“My childhood is mostly, I grew up close to the German border,” he said. “Back to the memory gives me the inspiration as well.”

Photo: Alan Pivovar
Photo: Alan Pivovar

His background is in graphic design and product engineering — not fashion — something he says reflects the brand’s inclusive and community-driven message.

“My background has nothing to do with fashion,” said Pivovar. “We build that brand from nothing, and we’ve been able to even perform in the field.”

Alpenhaus is currently sold both online and in select retail locations. Its parent company, Thread Collective, has a strong foothold in wholesale and direct-to-consumer business models.

“We have our own e-com, which is a great tool,” said Pivovar. “But at the same time, there’s a couple of retailers too in Canada and mostly the U.S.”

In Canada, Alpenhaus products can be found at retailers such as Sporting Life and local boutiques including Suite 100.

Photo: Alpenhaus
Photo: Alpenhaus

“Our business has been really, really strong in the U.S.,” said Pivovar, noting partnerships with Bloomingdale’s and Macy’s.

Looking ahead, Alpenhaus is planning to enter the European market — a natural step, according to Pivovar.

“That’s the next step,” he said. “It’s already in progress.”

Despite its outdoor aesthetic, Pivovar is clear that Alpenhaus is not strictly an outdoor brand.

“We never started as an outdoor brand,” he said. “People associate that to a lifestyle.”

He said recent events have shown the brand’s appeal beyond clothing, building a sense of community across various industries.

“There were people from different industries — investors, artists — and they were extremely impressed,” said Pivovar. “We’re trying to be loyal to them as well.”

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Edmonton retail market shows strength amid changing trends, Avison Young reports

Edmonton City Centre. Photo: Mario Toneguzzi
Edmonton City Centre. Photo: Mario Toneguzzi

Retail fundamentals in Edmonton remain resilient despite shifting market dynamics, according to a recent report by commercial real estate firm Avison Young.

Edmonton’s retail market has demonstrated consistent performance over the past three years, signaling a period of ongoing recovery and stability following disruptions caused by the pandemic, said the report.

Key trends:

  • Edmonton leads retail spend, driven by rising income and population growth. Consumer spending in the Edmonton region continues to rise on a nominal basis. The city leads Canada in per capita retail expenditures, driven in part by well-paying jobs in the energy sector. As interest rates continue to decline, spending is expected to accelerate. Edmonton remains among the top metro areas for disposable income and housing affordability, positioning it to outperform other major Canadian cities in retail sales growth while continuing to attract interprovincial migrants;
  • The rollout of federal–provincial childcare funding has provided relief of up to $30,000 for childcare programs through federal grants; which has fueled quick absorption of the available commercial real estate suitable for conversion. Market dynamics have shifted: there is a growing prevalence of non-profit and preschool-only operators over traditional full-day, forprofit models—especially those requiring outdoor space. From a leasing standpoint, inquiries and leads from traditional childcare tenants have noticeably declined due to provincial grant caps;
  • Recent enforcement trends by the Competition Bureau have placed increased scrutiny on exclusivity clauses and restrictive covenants in retail leases. These provisions are now considered presumptively anticompetitive, particularly when they involve broad geographic scope, indefinite terms, or protections favoring dominant tenants—conditions that may substantially lessen competition in local markets. While grocery anchors have been the primary focus, these guidelines apply across all retail sectors, signaling a broader shift in regulatory oversight impacting property controls and leasing strategies.
Londonderry Mall. Photo: Mario Toneguzzi
Londonderry Mall. Photo: Mario Toneguzzi

“Retail vacancy rates have been trending downward from 2021 to 2024, before climbing slightly in 2025 due to new construction deliveries. Demand for physical storefronts have strengthened as the rapid growth of e-commerce begins to level off. Despite challenges stemming from shifts in work patterns, Downtown Edmonton is showing signs of recovery, supported by a growing residential population in the core. The return of workers, students and visitors, along with ongoing development, is expected to further boost retail activity,” said the Avison Young report.

“As of mid-2025, Edmonton has approximately 543,200 square feet (sf) of retail space under construction, representing a 6.91% decline compared to the previous year. Despite this moderation, the city’s retail development pipeline continues to rank among the most stable in major Canadian markets.

“Strong tenant demand, limited space availability, and interest in new developments have driven rental rates upward. While rising unemployment, cautious consumer sentiment, and slower population growth are expected to temper rent growth, projections still point to a steady upward trend through 2026.”

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Taco Bell Canada plans to double locations

Photo: Taco Bell
Photo: Taco Bell

Taco Bell is planning to double its footprint in Canada within the next five to seven years, according to Matt Shaw, the company’s general manager for the Canadian market.

“We definitely think in the next few years we could double our footprint to about 300 stores in Canada,” Shaw said in an interview. “There’s no reason we can’t get to 500 or 600 stores eventually.”

Matt Shaw
Matt Shaw

Currently, the chain has approximately 170 to 180 locations nationwide, though Shaw said that number fluctuates slightly due to remodels and new store openings. 

Shaw, who is based at Taco Bell’s global headquarters in Irvine, Calif., said the company is seeing strong results in Canada thanks to a solid base of franchisees, particularly in the Greater Toronto Area. “We’ve seen some real great success growing the Taco Bell brand in Canada,” he said.

While many Canadians may know the brand from its hybrid KFC-Taco Bell units, Shaw said there has been growth in standalone Taco Bell locations in recent years. “In the last few years, we’ve been growing the standalone Taco Bell with our franchise partners,” he said.

Newer markets outside Ontario, such as Alberta and British Columbia, have also shown positive consumer response, he said. “We’ve seen great success going into newer markets outside of the GTA,” he noted.

The company is also experimenting with its menu offerings. Shaw said Taco Bell recently launched a limited-time crispy chicken menu in Canada, using chicken tenders as the core ingredient.

“Canadians love their chicken, and it really resonates with consumers,” he said. “A lot of people do chicken tenders in a lot of different ways, but only Taco Bell really can do it in the way that Taco Bell does—in tacos and burritos.”

Photo: Taco Bell
Photo: Taco Bell

The chain has introduced similar offerings in international markets with strong results and expects the crispy chicken menu to return in Canada next year.

Taco Bell is also seeing success through its at-home product line, offered in partnership with Kraft Heinz. “It’s been an overwhelming success,” Shaw said. “Early results were incredibly positive—well above expectations.”

Photo: Taco Bell
Photo: Taco Bell

The at-home products have helped broaden access to Taco Bell flavours, particularly in provinces where physical stores are still limited. “It’s allowed us to provide some of the great Taco Bell flavours basically in all the provinces around Canada,” he said.

The brand is also focusing on menu innovation to appeal to younger demographics. “We’re really trying to follow the trends of what the Gen Z consumer’s looking for,” Shaw said, citing the popularity of crispy chicken and the recent launch of Taco Bell’s take on French fries.

“Next year we’ll look to bring some different flavour varieties to that, with some different sauces and stuff, which really appeal to Gen Z and millennials,” he added.

“We’re just trying to give consumers what they want.”

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Income gap in Canada holds at record high in Q2 2025: Statistics Canada

Photo: Tima Miroshnichenko
Photo: Tima Miroshnichenko

Canada’s income gap remained at a record high in the second quarter of 2025 as a slowing economy continued to strain household income and net savings across all income levels, according to new data from Statistics Canada.

The agency reported recently that the difference in the share of disposable income between households in the top 40 per cent and the bottom 40 per cent of the income distribution held steady at 48.4 percentage points — matching the record set one year earlier.

“Households’ ability to maintain their economic well-being differs with changing macroeconomic conditions,” Statistics Canada said.

The second quarter saw the Bank of Canada’s policy rate fall to 2.75 per cent, two percentage points lower than the same period in 2024. While lower interest rates can reduce borrowing costs, they also tend to depress returns on interest-bearing investments, affecting households differently across the income spectrum.

Disposable income growth slows

Wage gains slowed significantly, especially in goods-producing sectors such as mining, oil and gas, and manufacturing, as well as in service sectors including trade and personal services. Disposable income rose 3.9 per cent compared with a year earlier — down from 5.9 per cent in the second quarter of 2024.

Disposable income for the lowest income households (bottom 20 per cent) increased 5.6 per cent — above the average — due largely to higher government transfers such as Employment Insurance, social assistance and retirement benefits. Lower taxes also played a role, as most support is either tax exempt or taxed at lower rates than employment income.

“The lowest income households reduced their net investment income, as a large decline in investment earnings (-21.2%), mostly from interest-bearing deposits, outweighed lower interest payments (-8.1%),” the agency said.

Households in the highest income group (top 20 per cent) saw their disposable income rise 3.1 per cent, below the national average. While wage gains were weak, they experienced the largest increase in net investment income due to a sharp drop in interest payments (-9.6%).

Photo: Pavel Danilyuk
Photo: Pavel Danilyuk

Net saving declines for all income levels

Net saving also declined for all income groups for the first time since 2022, when inflation reached a 40-year high.

“Net saving worsened for households across the income distribution in the second quarter of 2025 relative to a year earlier,” Statistics Canada said. “Although inflation eased… weak wage gains did not keep pace with household spending growth, especially for necessities such as housing, transport, and groceries.”

The decline was most pronounced among lower-income households. Higher-income households were less affected, as investment earnings increased and they benefited from reduced interest expenses on variable-rate debt like lines of credit.

Wealth gap widens as richest benefit from market gains

The wealth gap widened over the year as gains in financial markets disproportionately benefited the wealthiest Canadians, while real estate values declined — affecting younger and less wealthy households more significantly.

The top 20 per cent of households by wealth controlled 64.8 per cent of the country’s total net worth, averaging $3.4 million per household. In contrast, the bottom 40 per cent held just 3.3 per cent, averaging $86,900 per household.

“The gap in wealth between the top 20% and the bottom 40% reached 61.5 percentage points in the second quarter of 2025, up 0.2 percentage points from a year earlier,” Statistics Canada said.

The least wealthy saw their net worth rise 4.7 per cent — due entirely to financial asset growth — but that figure lagged the 9.1 per cent average increase for all households. While lower-income households were more active in the real estate market, property value growth (+4.1%) did not keep pace with rising mortgage costs (+7.7%). In contrast, the wealthiest grew their net worth by 4.9 per cent, driven by strong financial asset gains (+9.6%) and modest mortgage debt growth (+1.9%).

Younger households see smallest wealth gains

Households headed by individuals under 35 years of age saw the smallest increase in net worth (+2.1%) as they reduced real estate holdings. This group was also the only age cohort to continuously lower mortgage debt since late 2022, reflecting affordability challenges and lifestyle changes.

“Youngest households were the only group with continually decreasing mortgage debt since the end of 2022,” Statistics Canada said.

Their average mortgage debt declined 2.0 per cent in the second quarter, a slower rate than the 5.1 per cent drop recorded a year earlier. Meanwhile, households aged 55 and older increased their mortgage debt by over 8.0 per cent — the fastest among age groups — possibly to purchase investment properties or support younger family members.

Photo: Tima Miroshnichenko
Photo: Tima Miroshnichenko

Debt-to-income ratios shift by age

The debt-to-income ratio for the youngest households fell to 178.1 per cent, down 5.3 percentage points from a year earlier, as they reduced total debt by 1.6 per cent. However, their disposable income grew just 1.3 per cent, the slowest of all age groups.

Households aged 35 to 44 had the highest debt-to-income ratio at 254.2 per cent but saw a modest decline from the previous year due to stronger income gains.

Despite efforts to manage debt, the youngest households saw little change in their interest-only debt service ratio due to weak income growth.

“Although DSRs for each age group were lower in the second quarter of 2025 relative to a year earlier, they remained well above rates that prevailed prior to the Bank of Canada’s efforts to manage inflation starting in 2022,” the agency said.

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Wholly Halal Launches Ontario-Wide Halal Meat Delivery Service

Photo: Wholly Halal

A new Ontario-based food service called Wholly Halal has launched province-wide, offering halal-by-hand, locally sourced meats delivered directly to homes. The company is introducing a subscription-based model that includes free delivery across Ontario and a limited-time “Free Meat for a Year” promotion for new customers.

The launch represents an evolution of Ammar’s Halal Meats, a trusted family-run butcher shop in Kitchener known for its award-winning service and community impact. Building on two decades of experience, the Al-hendi family created Wholly Halal to make premium halal meat more accessible while maintaining the same ethical and community values that have defined their brand.

“Our mission is to make halal meat more accessible while continuing the culture of generosity and service our family has upheld for more than two decades,” said Faaez Al-hendi, Founder of Wholly Halal.

Photo: Wholly Halal

Expanding a Trusted Family Business

The Wholly Halal meat delivery launch follows over 20 years of growth and community service from Ammar’s Halal Meats, which opened its doors in 2004. Founded by Syrian-Canadian brothers Ammar and Bashar Al-hendi, the Kitchener business grew from a small butcher shop into a 7,000-square-foot full-service market, specializing in fresh, halal-by-hand meats and imported Middle Eastern products.

Over time, the family noticed a growing challenge for Ontario consumers, particularly Muslim families, who struggled to access quality halal meat outside major cities. At the same time, more consumers across the province were becoming conscious of where their food comes from, prioritizing transparency, local sourcing, and ethical farming practices.

Wholly Halal was developed to address those needs, combining local Ontario farm partnerships with modern delivery logistics. Each box features Ontario-raised beef, lamb, veal, and poultry, all processed locally and hand-slaughtered according to Islamic tradition.

Meeting the Demand for Ethical, Local Food

Wholly Halal enters Ontario’s market at a time of significant growth in the halal food sector. Across Canada, demand for halal products is increasing not only among Muslim consumers but also among households looking for ethically sourced and antibiotic-free meats.

By partnering with Ontario farmers and suppliers who share its focus on sustainability and transparency, Wholly Halal aims to strengthen the connection between local agriculture and the communities it serves. Each product is traceable to its source, offering customers greater confidence in the integrity of their food.

This local-first approach mirrors broader consumer trends toward regional sourcing and farm-to-table models — areas where Wholly Halal sees opportunity for growth within the province’s evolving food delivery landscape.

Photo: Wholly Halal

Subscription Model Offers Flexibility and Convenience

The company’s subscription-based platform allows customers to choose from curated boxes or customize their own selections based on household needs. Options range from family-sized boxes to smaller portions suitable for students or individuals.

Free delivery is available across Ontario, and the “Free Meat for a Year” promotion provides added incentive for early subscribers. Customers can manage their deliveries and preferences online, with flexible plans designed to fit different budgets and lifestyles.

The company’s packaging and delivery operations also prioritize sustainability, using recyclable materials and partnering with regional suppliers to reduce the carbon footprint of transportation.

Continuing a Legacy of Community Support

Community involvement has been a defining feature of the Al-hendi family’s business for two decades, and Wholly Halal continues that legacy. Ammar’s Halal Meats has been recognized for supporting local charities, food banks, and newcomer employment initiatives, including hiring and mentoring Syrian and Iraqi refugees in the Waterloo Region.

Wholly Halal will maintain that same commitment by contributing a portion of proceeds to food security and youth programs across Ontario. The company’s goal is to extend the family’s established community partnerships beyond Kitchener-Waterloo and into new markets as its customer base grows.

The success of Ammar’s Halal Meats provided a strong foundation for Wholly Halal’s expansion. Over the past 20 years, the family business has received multiple accolades, including recognition from Canadian Grocer’s Impact Awards in 2024 and top regional rankings as Kitchener-Waterloo’s #1 Meat Shop.

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