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Cannes Lions Activated: 14 brand experiences ranked by Gradient’s I.M.P.A.C.T. methodology

Gradient photo
Gradient photo

At Cannes Lions, the major event for the creative marketing communications industry, every brand wants to be seen. But visibility is only the beginning, says Gradient Experience.

The harder question is what happens after the guest leaves the beach, the garden, the rooftop, or the private dinner. Did the experience create a story that travels? Did it give people something to do, make, feel, or share? Did it make the brand more memorable, more useful, or more meaningful?, says the company.

“This year, Gradient analyzed 14 of the most visible Cannes Lions 2026 activations using our proprietary I.M.P.A.C.T. Methodology, a framework that evaluates branded experiences across six dimensions: Integrated, Measurable, Participatory, Affective, Community-Building, and True-to-Brand,” it said. 

“The result is not a ranking of who spent the most or built the biggest footprint. It is a closer look at which activations turned brand storytelling into strategic impact.

“Across the Croisette, one pattern was clear: the strongest experiences did not just surround guests with branding. They turned the brand’s product, platform, or point of view into something people could actively experience.”

Full report attached and individual brand reports are linked here.

Pauline Oudin
Pauline Oudin

In an interview with Retail Insider, Pauline Oudin, CEO of Gradient, discusses the report.

Question: Your I.M.P.A.C.T. framework evaluates activations across six dimensions—what are those dimensions, and why do you believe they provide a better measure of success than traditional event metrics like attendance or impressions?

Answer: The I.M.P.A.C.T. framework evaluates six dimensions:

1. Integrated (did the experience create ripples across channels?)

2. Measurable (did it generate quantifiable results?)

3. Participatory (did attendees shape the outcome or just observe?)

4. Affective (did it generate genuine emotion?)

5. Community-Building (did it create real connections between people?)

6. and True-to-Brand (could only this brand have done this?).

Attendance tells you how many people showed up. Impressions tell you how many scrolled past. Neither tells you whether the experience changed anything. What we actually care about is: did people do something, feel something, and carry something back with them? The I.M.P.A.C.T. score answers those questions. It’s a composite that captures strategic impact: the kind that moves brand equity, not just a wrap-deck number.

Q: Amazon earned the highest score at 90. What specific elements of its activation set it apart from the rest of the field, and what lessons can other brands take from its approach?

A: Amazon built an entire port district. Multiple venues, each activating a different part of its ecosystem. What made it score highest wasn’t the scale, it was the architecture. Every element required visitors to engage with an actual Amazon product or service. You weren’t watching a demonstration. You were inside one.

That’s the principle we see consistently at the top of the scoring: when the product creates the experience rather than sponsors it, every dimension lifts simultaneously.

The lesson for other brands isn’t “build a port.” It’s stop wrapping your product in entertainment and start making your product the entertainment.

Gradient photo
Gradient photo

Q: Looking across all 14 brand activations you evaluated, what common traits consistently distinguished the highest-performing activations from the lower-scoring ones?

A: Three things consistently. First, the highest scorers made their product the medium, not the message. Second, they built in personalization: something each attendee created, received, or took home that was specific to them. Third, they designed for distribution from day one: channel architecture was built into the experience, not bolted on after the fact.

The lowest scorers had one thing in common: they produced a beautiful experience inside a room, and the room was the end of the strategy.

Q: Were there any brands that challenged conventional thinking by scoring either much higher or much lower than expected, and what do those results reveal about the current state of experiential marketing?

A: Pinterest at 87 will surprise people. It’s not a brand most would put on a shortlist of Cannes experiential heavyweights. But the Manifestival was genuinely brilliant: every feature of the app became a physical station. 

Visual search became a wearable. Taste recommendations became edible. That’s not a marketing activation, that’s a product demonstration you’d stand in line for.

On the other end, Microsoft at 58 is worth examining. One of the most resourced brands in the world produced a beautiful, brand-true space, and left most of the I.M.P.A.C.T. dimensions untouched. No participatory mechanic, limited channel distribution, no confirmed UGC strategy, at least as far as we could tell without being on the inside of the program results. The 58 score isn’t a judgment on the quality of the garden. It’s a signal that the strategy didn’t match the ambition. That gap is more common than the industry admits.

Gradient photo
Gradient photo

Q: For retailers and consumer brands planning activations over the next year, what are the three most important changes they should make based on the findings from this year’s Cannes Lions analysis?

A: First, stop renting culture and start producing it. The brands that scored highest didn’t hire a DJ or sponsor a panel: they built something only they could build. If your competitor could run the same activation with a logo swap, you haven’t done the work yet.

Second, make personalization structural, not decorative. Four activations in this series used personalization as a core mechanic. All four outperformed their cluster average on both Participatory and Affective. A guest who leaves with something made specifically for them talks about it. That’s the most cost-efficient earned media play available in experiential.

Third, decide which channels you want the story to travel through before you design the physical experience. Not after. The activations with the biggest gaps between experience quality and overall I.M.P.A.C.T. score were the ones treating social amplification and PR as a post-event problem. Distribution is a design decision.

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Living Beauty sees spectacular growth since launching flagship store a year ago

Mariam White
Mariam White

Living Beauty, Toronto’s luxury spa and retail destination on Dupont Street, has just celebrated one year since opening.

Living Beauty was founded by Mariam White, who spent over a decade running Living Beauty Inc., her B2B distribution company, identifying and championing beauty winners before they became household names — introducing brands like Biologique Recherche, Dame, Manucurist, and La Bonne Brosse to Canada’s top spas, salons and retailers. 

She opened the Dupont Street flagship in 2025 to address a white space she kept seeing: a destination that brings together curated retail, expert-led spa services, and personalized guidance under one roof. One year later, the results have exceeded every internal benchmark.

Mariam White
Mariam White

Since opening: month-over-month growth averaging 86% since launch, and a customer base with a 51% return rate on services and 40% on products. The top 20% of customers are spending an average of over $7,000 CAD per year.

To reward that loyalty, Living Beauty recently launched the Living Beauty League, a points-based loyalty program that lets customers earn on every product purchase and treatment booking, unlocking perks, exclusive experiences, and early access as they go.

What’s behind that retention isn’t just the product edit — which has grown to include Westman Atelier, Flamingo Estate, Fugazzi, Allies of Skin, and others added over the past year — it’s a model built around fitting beauty into people’s lives, not the other way around. Every recommendation is personalized to how a client actually lives, and every treatment is part of a longer-term relationship with the team. That philosophy extends to the events program, which has become central to what makes Living Beauty a place people genuinely want to return to: the flagship regularly brings together brand founders, industry experts, and customers for everything from collage nights and beauty masterclasses to wellness activations and cultural panels — an affinity-driven approach to building regulars, not just shoppers.

Living Beauty photo
Living Beauty photo

In an interview with Retail Insider, White spoke about her business growth.

Question: You spent more than a decade identifying and introducing emerging beauty brands to the Canadian market. What made you decide that the right next step was opening your own retail and spa concept, and what gap were you trying to fill?

Answer: After more than a decade on the distribution side, I had a front-row seat to the Canadian beauty market. Canada has incredibly sophisticated beauty consumers. They are curious, educated, and discerning, but when it comes to beauty retail, I still felt we were underserved.

There are a few very big players that dominate the category, and while they serve a purpose, I saw room for something more personal, more high-touch, and more emotionally connected.

Living Beauty was born from that gap. I wanted to create a space where people could have real conversations, receive honest guidance, discover exceptional brands, and feel taken care of from the moment they walked in. It was never just about opening a store or a spa. It was about bringing expertise, service, discovery, and community together under one roof.

Q: Living Beauty has reported exceptional first-year growth and high customer retention. What do you believe have been the biggest drivers of those results, particularly at a time when consumers are being more selective with discretionary spending?

A: The biggest driver has been trust. Truly. People come to us with their skin, their insecurities, their goals, their routines, their big events, their post-baby skin, their aging skin, their tired skin, and the untimely acne breakouts. It is emotional. So the relationship matters enormously.

From day one, we knew the team had to be exceptional. Of course, they needed product knowledge and technical expertise, but they also needed warmth, intuition, and the ability to build real relationships. Our clients come back because they feel seen. They feel remembered. They feel like someone is actually paying attention.

We have also worked very hard to make Living Beauty feel like it fits beautifully into our clients’ lives. Yes, the experience is elevated, but it is also easy. You can come for a facial, replenish your products, get advice, attend an event, meet interesting women, and park right outside. That may sound simple, but for busy clients, those details matter.

Living Beauty photo
Living Beauty photo

Q: Your model combines luxury retail, spa services, personalized consultations, and community events under one roof. How important is that integrated approach to the future of beauty retail, and do you think traditional retailers need to evolve in a similar direction?

A: I think it is essential. The future of beauty retail cannot just be shelves of product because you can buy almost anything from your phone in 30 seconds. 

Our clients live very full lives, and we wanted Living Beauty to become a place that could meet several needs at once. You can have a treatment, discover a new brand, learn something, see people you know, attend an event, or just take a moment for yourself in a beautiful space. That is very different from traditional retail.

I do think retailers need to evolve. The customer has already evolved. She is not thinking in silos like retail over here, spa over there, community somewhere else. She wants things to feel connected, seamless, and genuine. The retailers that understand that will be the ones that stay relevant.

Q: The Living Beauty League loyalty program launched after the first year. What have you learned about today’s luxury beauty customer, and how are you using loyalty and exclusive experiences to deepen long-term relationships rather than simply encourage repeat purchases?

A: What we have learned is that beauty is often tied to self-reward, and the Living Beauty League was created to continue that feeling. It is not about pushing people to buy more; it is about recognizing the clients who already choose to spend their time and money with us.

Even the most discerning luxury client is looking for value right now, and we understand that. For us, the savings are one way of recognizing loyalty, but the program is about more than a discount.  It is about access, education, thoughtful experiences, and feeling known. Those are the details that turn a purchase into a relationship.

Living Beauty photo
Living Beauty photo

Q: Looking ahead, what are your priorities for Living Beauty over the next 12 to 24 months? Are you focused on expanding the concept, adding new services and brands, or refining the flagship experience before considering additional locations?

A: The next 12 to 24 months are about building on the momentum and making Living Beauty stronger.  That means continuing to bring exceptional brands to Canada, expanding our treatment offering where it makes sense, growing our events and community programming, and making the flagship experience even more seamless and memorable.

Of course, expansion is part of the vision.  The response to Living Beauty has shown us that there is a real appetite for this kind of high-touch, expert-led beauty concept. But I am not interested in opening locations just to say we have more locations. The magic has to travel. The service, the trust, the curation, and the warmth all have to remain intact.

So right now, our focus is on refining the model, learning from our clients, and continuing to prove that beauty retail can be much more than a transaction. It can be a destination. It can be a community. It can be a place where people feel genuinely cared for.

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Living Beauty photo
Living Beauty photo

Fairtrade Canada reports record US$10 million in producer premiums as certified coffee sales rise

Fairtrade Canada photo
Fairtrade Canada photo

Fairtrade Canada says sales of Fairtrade-certified products in Canada generated a record US$10 million in Fairtrade Premium payments for producers in 2025, while coffee brands offering Fairtrade-certified products posted sales growth despite declines in the broader Canadian coffee market.

The organization’s 2025 annual report says the Premium — a social development fund paid on top of the selling price of Fairtrade products — exceeded the US$10-million mark for the first time through Canadian sales. The funds are directed by farmer and worker co-operatives, which decide democratically how the money is invested based on local priorities.

According to the report, those investments can include climate adaptation projects, business improvements, agricultural and community infrastructure, schools and health clinics.

The report also says coffee brands with the organization’s offerings recorded increases in both sales volume and value during 2025. It says volumes rose 17 per cent while the value of those sales increased 32 per cent, even as overall coffee volumes declined across the Canadian market.

The figures suggest Fairtrade-certified coffee outperformed the broader market during the year, according to the organization’s annual report.

Julie Francoeur
Julie Francoeur

“We’re seeing it in the numbers. Canadians are voting with their wallets, and they are increasingly demanding that their goods be ethically sourced,” said Julie Francoeur, CEO of Fairtrade Canada.

The report also points to findings from a 2025 GlobeScan consumer study measuring public perceptions of the Fairtrade certification. According to the study, eight in 10 Canadians who have seen the Fairtrade Mark say they trust it.

The same research found that nearly 60 per cent of Canadians would be willing to pay more for those products.

Fairtrade Canada says those findings are relevant for businesses navigating evolving regulatory requirements related to supply chains and marketing claims.

Fairtrade Canada photo
Fairtrade Canada photo

The organization says consumer trust in Fairtrade certification may be an important consideration for companies seeking to comply with the Fighting Against Forced Labour and Child Labour in Supply Chains Act, also known as Bill S-211, as well as amendments to the Competition Act.

The annual report presents the premium payments, coffee sales performance and consumer research as indicators of Fairtrade’s position in the Canadian market during 2025.

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Five Canadian brands launch contest centred on limited-edition promotional coat

Five Canadian consumer brands have teamed up to launch a Canada Day contest that will award five prize packages, each featuring a recreation of a promotional coat unveiled last month along with products and experiences from the participating companies.

The contest, called The Great Canadian Giveaway, brings together Molson Canadian, Canadian Tire, RBC, Sleep Country and Manchu Wok. The companies say the contest follows the debut of The Great Canadian Coat, a custom faux-fur jacket introduced in a music video released in mid-May.

The giveaway offers five prize packages with a stated value of more than $5,000 each. Along with the limited-edition coat, each package includes merchandise and experiences provided by the participating brands.

The prizes include:

  • Molson Mini Fridge (valued at $500)
  • Canadian Tire Blackstone 4-Burner LP Gas Portable Griddle (valued at $599)
  • RBC Concert Pack for two (valued at $700)
  • Sleep Country Hush ArcTech1 – Queen Size (valued at $2,099)
  • Manchu Wok Fortune Cookie Plush Toy and gift card (valued at $500)
  • The Great Canadian Coat (valued at $800)

The companies said the original coat attracted attention after its release and is now being recreated as the centrepiece of the contest.

The campaign featured local Toronto personality 6 Mom (Andrea Bolley).

Eric Kouri
Eric Kouri

“When the coat captured Canadians’ attention from coast to coast, the brands knew we had to do something about it,” said Eric Kouri, Marketing Director, Molson TM. “This is so much more than a piece of clothing – it’s a proud display of Canadian pride that we wanted to share with consumers nationwide. This unexpected collab is a great reminder of what makes Canada so special: our shared experiences, strong sense of community and the moments that bring us together, especially for Canada Day.”

The contest is open until July 10. According to the announcement, entrants must view the contest post on Instagram, follow the five participating brands, tag a friend in the comments and share who they would spend the “ultimate Canadian weekend” with.

The contest is open to Canadian residents who are of legal drinking age in their province or territory.

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Canada’s new tariff on imported canned vegetables expected to add pressure to grocery prices, MEI says

Gustavo Fring photo
Gustavo Fring photo

A Montreal-based public policy think tank says the federal government’s decision to impose a new tariff on imported canned vegetables will increase costs for consumers at a time when food prices continue to outpace overall inflation.

The Montreal Economic Institute (MEI) made the comments after the release of Statistics Canada’s latest consumer price data, arguing that the new tariff could place additional financial pressure on households, particularly those already facing higher grocery bills.

According to Statistics Canada, the Consumer Price Index rose 3.2 per cent over the past 12 months. Over the same period, prices for food purchased from stores increased 4.3 per cent, while prices for canned vegetables and other vegetable-based products climbed 4.6 per cent.

The comments come after the federal government announced recently it would impose a 10 per cent tariff on imported canned vegetables.

Renaud Brossard
Renaud Brossard

“The federal government cannot on the one hand claim to want to address the high cost of living while on the other hand imposing new taxes on the food Canadians consume,” said Renaud Brossard, vice president of communications at the MEI. “It is unfortunately Canadian families, and in particular low-income families, who will pay more because of this decision out of Ottawa.”

The MEI said the latest tariff will add to concerns about food affordability as grocery prices continue to rise faster than the overall rate of inflation.

The organization also referred to its previous position on tariffs, noting it had argued last year that such measures increase costs for Canadian consumers. At the time, it called for greater trade liberalization instead of new protectionist measures.

The MEI said the federal measure applies to food products and maintained that tariffs increase costs for domestic consumers.

The MEI is an independent public policy think tank with offices in Montreal, Ottawa and Calgary. It says its work includes research, media commentary and policy advice focused on economic and public policy issues.

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Daily Synopsis: July 6, 2026

Welcome to the Daily Synopsis by Retail Insider. We published 7 articles on Monday offering fresh insights into Canadian retail developments across several sectors.

The demolition of the former Hudson’s Bay store at Devonshire Mall in Windsor signals redevelopment efforts toward mixed-use mall spaces. In Toronto, McEwan Fine Foods plans a new gourmet grocery to anchor Bayview Village’s transformation into a retail and lifestyle destination. Furniture retailer CouchHaus is responding to strong demand by expanding showrooms in Calgary and soon Toronto.

Retail Insider also published economic and sectoral reports including the Bank of Canada’s Q2 update outlining weaker sentiment amidst rising inflation expectations. A new study highlighted how supply management adds hundreds of dollars to Canadian grocery bills each year. Canada Gold extended its reach by opening a Manitoba store and partnering with Winnipeg Blue Bombers. The pharmacy sector’s economic contribution was detailed, showing $22.9 billion in GDP and support for over 273,000 jobs in 2024.

🗞️ The Day’s Retail Insider Article List

🌐 Canadian Retail News From Around the Web

How North American Retailers Are Leveraging Next-Gen Payment Orchestration to Combat Rising Fraud

North American retail is facing a tough reality check. Inflation, expensive logistics, and unpredictable consumer habits are squeezing margins tightly. In this environment, merchants simply cannot let money leak through their checkout systems. Digital sales are up, but so is online theft. To save their margins, practical retailers are ditching rigid, older setups. They are shifting to flexible payment orchestration to cut processing friction and block fake chargebacks before the damage hits their balance sheets. 

Source

The Macroeconomic Strain and Cross-Border Friction

Selling goods between major Canadian hubs like Ontario and the biggest U.S. markets brings in great revenue, but the financial math is getting harder. High interest rates and constant currency swings make cross-border sales riskier and more expensive. Retailers working across these borders need their payment systems to talk to each other without errors. Older setups fail to bridge the gap between different national banking networks. This weakness leads to high decline rates for honest international buyers. A rigid payment setup stops growth and forces brands to miss out on easy revenue. 

Beyond regional conversion friction, the rise of e-commerce has triggered an alarming surge in dispute fraud. Industry research shows that first-party misuse, often called friendly fraud, can represent a major share of fraud-related chargebacks for eCommerce merchants, with some studies placing the impact as high as 60% to 80% of fraud losses. This practice creates massive hidden balance-sheet costs for retailers, who face heavy administrative fees alongside the loss of physical inventory. To survive in this climate, online brands require automated chargeback protection that serves as a data-driven defense mechanism, allowing companies to dispute false claims with clear evidence and preserve their hard-earned capital.

The Hidden Costs and Security Vulnerabilities of Legacy Frameworks

Too many established brands still rely on disconnected, older payment setups. These systems were built for a simpler time, so they struggle with the speed of modern online sales. They easily break or slow down during holiday shopping surges when checkout traffic peaks. Because these legacy frameworks process data in isolated silos, they cannot check for risks in real time. Retailers end up waiting hours or days for batch reports just to spot a fraudulent order that already went through. This delay results in higher baseline interchange fees and endless security alerts. 

Furthermore, maintaining compliance within these outdated setups drains internal IT resources. The heavy burden of EMV certification for point-of-sale hardware and continuous web compliance updates frequently delays infrastructure upgrades for months at a time. While corporate teams navigate these bureaucratic technical processes, their active payment channels remain exposed to evolving fraud tactics.

Outdated e-commerce merchant services create distinct security gaps that modern malicious actors exploit regularly, particularly in the following infrastructure areas:

  • Unencrypted transaction data pathways running between checkout pages and secondary third-party APIs.
  • Absence of smart, risk-based multi-factor client verification checks during high-value online transactions.
  • Delayed software patch cycles that leave known gateway system vulnerabilities open for extended periods.
  • Fragmented transaction logs that prevent security departments from accurately auditing network breaches.

When a retail brand fails to address these fundamental system loopholes, it practically invites persistent fraud networks to target its checkout flow. Securing a modern storefront requires absolute infrastructure oversight, turning the payment gateway from a passive utility into an active line of defense.

The Evolution to Unified Transaction Infrastructure

The modern market response to these systemic security threats is a wholesale shift toward unified payment processing infrastructure. Enterprises are reducing the need to deal with several disjointed payment gateways, localized plugins, and third-party fraud tools, and are shifting to a single transaction layer. The structural change eases the software engineering by reducing the operational overheads, and allows all transactional data to be collected from around the world and stored in one analytical dashboard. When all the functions are in one place, a company will have the capability of identifying complex fraud patterns which may otherwise have been undetected in a decentralized setting.

Smart software automation is proving to be the most effective weapon against modern payment exploitation. For payment technology providers such as RapidCents, the shift is not only about processing transactions, but about giving retailers a more connected layer for authorization, fraud signals, tokenization, reporting, and dispute evidence. This type of API-driven infrastructure helps merchants manage checkout performance and chargeback exposure without adding unnecessary friction for legitimate buyers. By treating payment systems as dynamic software modules rather than rigid payment pipes, analytical platforms allow brands to adapt to real-time threats without interrupting the buyer’s journey.

These flexible frameworks form the core of effective North American retail payment solutions, delivering several critical advantages to scaling businesses:

  • Immediate evaluation of consumer risk profiles through behavioral data analysis at checkout.
  • Advanced tokenization of sensitive cardholder details to eliminate data breach liabilities.
  • Dynamic transaction routing to automatically bypass localized or regional processor outages.
  • Automated dispute resolution systems that instantly compile and submit evidence to issuing banks.

When orchestration, tokenization, fraud screening, and richer authorization data work together, retailers can improve approval quality while reducing unnecessary declines. The result is a stronger balance between fraud prevention and customer conversion. This data highlights that robust security does not have to ruin the customer experience; instead, smart orchestration keeps payment processing fast, clean, and highly secure.

Outlook

Fragmented payment stacks have evolved from minor IT headaches into direct threats to a company’s bottom line. To defend their margins against cross-border volatility, unpredictable chargebacks, and aggressive compliance audits, North American retailers must transition to automated, interoperable transaction layers.

Old software shortcuts no longer work in a market where checkout speed and data security dictate brand loyalty. Businesses that treat payment engineering as a core corporate strategy will insulate their revenue from ongoing fraud waves. Conversely, brands that stick with isolated legacy setups will watch their quarterly profits erode through avoidable network penalties and operational fees. Modern digital commerce simply moves too fast to rely on outdated financial infrastructure.

What Is Payment Orchestration for Retailers?

Payment orchestration is a unified transaction layer that connects gateways, processors, fraud tools, payment methods, tokenization, reporting, and dispute workflows. For retailers, it helps route transactions more intelligently, reduce failed payments, centralize fraud data, and improve checkout reliability across online, in-store, and cross-border sales channels.

Bank of Canada reports weaker business, consumer sentiment as inflation expectations rise

Andrea Piacquadio photo
Andrea Piacquadio photo

According to the Bank of Canada, overall business sentiment has deteriorated after improving over the past three quarters, it noted Monday in its latest Business Outlook Survey for the second quarter of this year.

The report said:

  • Sales outlooks have softened slightly, reflecting a slowdown in business and consumer spending associated with rising fuel-related costs and heightened geopolitical uncertainty in the Middle East.
  • Firms’ export outlooks have improved. Fewer firms said trade uncertainty and hesitancy among US customers are constraining exports, and more firms reported strong demand for commodity exports.
  • Most firms did not report binding capacity constraints or labour shortages. Reports of difficulties sourcing critical inputs increased this quarter, but these were generally not viewed as limiting firms’ ability to meet demand.
  • Firms’ investment intentions remain strong. Soft demand and lingering uncertainty continue to weigh on investment plans for some, while elevated commodity prices are supporting plans for others. In the oil sector, higher oil prices are prompting producers to increase both production and investment. Firms’ employment intentions are weaker than the historical average.
  • The share of firms expecting their input and selling prices to increase rose markedly, with expected price increases often linked to high global oil prices.
  • Expectations for elevated oil prices have driven an increase in firms’ inflation expectations relative to recent quarters. However, most recently, inflation expectations have declined, with the lowest expectations of the quarter recorded in the period after the signing in mid-June of the interim agreement between the United States and Iran to end the war in the Middle East.

Also on Monday, the Bank released its Canadian Survey of Consumer Expectations—Second Quarter of 2026.

Key Findings:

  • A slightly larger share of consumers than in the previous quarter expect inflation to be above 3% over the next 12 months. Moreover, two- and five-year-ahead inflation expectations edged up. While tariffs were still the most frequently cited driver of inflation, mentions of energy prices rose sharply from the previous quarter.
  • Concerns about high prices and economic uncertainty are still holding back consumer spending plans. Spending expectations are weaker among households that believe the war in the Middle East will significantly raise inflation. These households are more likely than others to substitute for cheaper essentials, curtail discretionary spending and drive less.
  • Consumers’ perceptions of the labour market improved modestly from their low levels in the previous quarter. This improvement reflected a decline in the perceived risk of losing a job, particularly among workers in sectors more exposed to trade.
Maria Solovieva
Maria Solovieva

“Overall, both business and consumer sentiment remained subdued in Q2.  However, as with the Q1 surveys, the timing of the data collection complicates the interpretation of the results. Both surveys were completed before the de-escalation of tensions between the U.S. and Iran and the subsequent decline in oil prices. As a result, they likely overstate the persistence of the recent energy-price shock. With oil prices having since retraced much of their earlier increase, sentiment should gradually resume its improving trend over the second half of the year. The most encouraging nugget from the BOS was that firms’ investment intentions remained elevated, despite the uncertain backdrop,” said Maria Solovieiva,, Economist, TD.

“From the Bank of Canada’s perspective, inflation expectations remain the key takeaway. The rise in short-term inflation expectations was unsurprising given the temporary increase in gasoline prices. Longer-term business inflation expectations remained well anchored, while longer-term consumer inflation expectations edged higher but remained below their levels a year ago. Taken together, the surveys suggest that the recent energy-price shock is unlikely to generate persistent inflationary pressures, reinforcing the case for the Bank to remain on hold at next week’s policy meeting.”

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Demolition of Former Hudson’s Bay Store Marks End of a Retail Landmark in Windsor

Former Hudson's Bay store at Devonshire Mall in Windsor, ON. Photo: TripAdvisor

More than 50 years ago, Simpsons unveiled a new department store at Devonshire Mall in Windsor that it described as “one of the most beautiful stores in North America.” The three-level store even featured “The Room,” the retailer’s celebrated designer fashion department, reflecting the company’s high expectations for the Windsor market.

At the time, it was considered one of the retailer’s finest new stores and a symbol of the continued growth of Canada’s regional shopping centres.

Today, the building that later became Hudson’s Bay is headed for demolition.

Primaris Real Estate Investment Trust, which owns Devonshire Mall, recently disclosed that it closed on the acquisition of the adjoining vacant Hudson’s Bay property for $4.5 million on June 5, 2026, and plans to demolish the building and create a new south entrance to the shopping centre.

The decision marks the end of a building that traced the entire arc of Canada’s department store industry, from the optimism of the 1970s expansion era to the recent collapse of Hudson’s Bay and the reinvention of regional shopping centres.

Simpsons advertisement in the Windsor Star, 1974. Image via Reddit

A Store That Began as Simpsons

The three-level department store opened on September 19, 1974, as a standalone Simpsons location during a major expansion of Devonshire Mall. In its annual report that year, the company highlighted the Windsor store as one of its premier new projects, underscoring both the importance of the development and its confidence in the Windsor market.

The Windsor store also featured “The Room,” Simpsons’ celebrated women’s designer fashion department. An August 1974 advertisement promoting the new store invited shoppers to discover fashions from “renowned designers in many lands,” underscoring the upscale ambitions of the new location and its importance within the chain.

At the time, department stores dominated Canadian retailing and regional shopping centres were anchored by large, multi-level merchants that offered everything from fashion and cosmetics to furniture and housewares.

Devonshire Mall occupied a particularly interesting place in Canadian retail history. The shopping centre originally opened in 1970 with a Simpsons-Sears anchor, which had already been rebranded to Sears by August 1973. When the standalone Simpsons store opened in September 1974, the mall was home to both a Sears department store and a separate Simpsons location — two retailers that shared common roots but operated under different banners.

Simpsons advertisement in the Windsor Star, 1974, mentioning the department store’s new restaurant inspired by The Arcadian Court in Toronto. Image via Reddit

From Simpsons to The Bay and Hudson’s Bay

Hudson’s Bay Company acquired Simpsons in 1978 but retained the well-known banner in certain markets for years afterward.

In Windsor, however, the Simpsons name disappeared earlier than many Canadians may remember. The Devonshire Mall location was among the stores outside Toronto and Montreal that were converted to The Bay on August 1, 1986, as Hudson’s Bay Company began consolidating its department store operations nationally.

The store would later become Hudson’s Bay in 2013, when the retailer adopted its historic name across the chain.

By the time the store closed during Hudson’s Bay’s liquidation in June 2025, the building had spent more than half a century in continuous department store use.

Simpsons advertisement in the Windsor Star, 1974. The Room was an upscale women’s fashion department featuring some of the world’s leading luxury labels at the time. Image via Reddit

The Store That Almost Had a Second Life

Billionaire Entrepreneur Ruby Liu initially considered the former Hudson’s Bay property at Devonshire Mall as part of her proposed network of nearly 30 department stores across Canada.

Retail Insider was shown documentation in the spring of 2025 that included the Windsor property among prospective locations under consideration.

As Liu refined her plans, however, the Devonshire site was ruled out relatively early.

Retail Insider also understands that Liu examined several other former Hudson’s Bay properties that had been owned through the retailer’s real estate joint venture with RioCan, including the former stores at Yorkdale Shopping Centre, Scarborough Town Centre and Square One Shopping Centre. Plans to open Ruby Liu stores in these malls were halted in the summer of 2025 amid a court battle for other mall leases.

The Windsor location ultimately never advanced beyond the evaluation stage.

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A New Chapter for Devonshire Mall

Unlike many former department store spaces that are already controlled by their shopping centre owners, the Devonshire Mall Hudson’s Bay building was separately owned. Primaris only gained control of the property after completing its $4.5 million acquisition in June 2026, paving the way for the planned demolition and redevelopment.

The demolition of the former Hudson’s Bay building follows the removal of Devonshire Mall’s former Sears store, which was redeveloped with a new entrance and reconfigured retail space. The shopping centre has also explored longer-term opportunities that could include additional retail, entertainment, residential and hospitality uses.

Former Hudson’s Bay store at Devonshire Mall in Windsor, ON. Photo: Ben Schuman

By acquiring the former Hudson’s Bay property, Primaris gains full control of one of the mall’s most significant redevelopment sites and the flexibility to reshape the southern portion of the shopping centre.

When the former Hudson’s Bay building comes down, Windsor will lose more than a vacant department store.

The city will lose one of the last physical reminders of an era when Canadian malls were defined by iconic department store chains such as Simpsons, Sears and Hudson’s Bay — retailers that once shaped the country’s shopping habits and helped define the regional shopping centre itself.

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McEwan Grocery Store to Open at Bayview Village in Former Pusateri’s Space

Bayview Village in Toronto, showing the former Pusateri's store. Photo: QuadReal

McEwan Fine Foods will open a 9,326-square-foot gourmet grocery store at Bayview Village Shopping Centre in Toronto in 2027, taking over the former Pusateri’s Fine Foods space as the property advances a broader transformation under QuadReal Property Group.

Mark McEwan

The new location will bring one of the Greater Toronto Area’s best-known chef-led food retail concepts into a prominent grocery space at the centre. McEwan Fine Foods will offer restaurant-quality meals alongside produce, meats, seafood, bakery, deli and cheese, floral, gifting and other specialty departments.

Several new food experiences are also planned, including a made-to-order sandwich and salad counter, an expanded gourmet international hot table, rotating seasonal features and an enhanced Japanese offering with a dedicated Omakase-to-Go counter.

Mark McEwan, President and CEO of The McEwan Group, told Retail Insider that the location reflects where he sees the McEwan Fine Foods business heading.

“Bayview Village has always been a location we admired,” McEwan said. “Situated at one of Toronto’s most accessible intersections, just off Highway 401, it has evolved into one of the city’s premier shopping destinations, serving a community that appreciates exceptional food, quality, craftsmanship, and elevated service.”

“For us, this was about much more than opening another grocery store,” he added. “It was an opportunity to invest in a location that reflects the future of the McEwan Fine Foods brand.”

Replacing the Former Pusateri’s Space

The store will occupy space formerly home to Pusateri’s Fine Foods, which unexpectedly closed its Bayview Village location in August 2024. Retail Insider reported at the time that the abrupt closure caught shoppers off guard and that the store had previously been considered one of Pusateri’s leading locations by sales. Two days later, Retail Insider reported on bankruptcy proceedings involving parts of the business amid a broader wave of closures.

For Bayview Village, securing another premium food operator for the space was a deliberate leasing decision.

Carrie DeVries, Senior Vice President, Retail Leasing at QuadReal Property Group, told Retail Insider that the location is one of the centre’s most important high-frequency spaces.

“It was a very intentional decision,” DeVries said of replacing the former grocery store with another premium food concept. “This is one of the centre’s highest-performing, highest-frequency anchor spaces, and we know our grocery offering is something our community truly values.”

She said the combination of premium grocery and prepared meals also fits Bayview Village’s broader positioning.

“A premium grocer, coupled with an exceptional prepared gourmet meal offering, reinforces the idea that luxury at Bayview Village is part of everyday life, not something reserved solely for special occasions.”

DeVries said several high-quality operators expressed interest in the space, and McEwan’s proposition was exceptional.

“There was strong interest from several high-quality operators, which reflects the strength of the Bayview Village brand and the level of demand we continue to see for the centre,” she said. “However, McEwan stood out early in the process.”

She pointed to the brand’s reputation under Mark McEwan, its chef-driven model and its established following across the GTA as factors in the decision.

Brandon Gorman, Executive Vice President and Broker at JLL Canada, represented McEwan in the lease deal.

Former Pusateri’s grocery store at Bayview Village in Toronto. Photo: Pusateri’s Fine Foods

An Evolution of the McEwan Format

McEwan said the Bayview Village store is being designed as an evolution of the company’s existing grocery formats, drawing from both its flagship at Shops at Don Mills and its urban express concept at Toronto’s TD Centre.

“Bayview Village has been designed as a thoughtful evolution of our existing stores, bringing together the very best elements of our flagship location at Shops at Don Mills and our urban express concept at TD Centre, while introducing several exciting new experiences designed around today’s customer,” he said.

A major focus will be chef-driven prepared food made fresh throughout the day.

The new sandwich and salad counter will offer made-to-order meals using premium ingredients, while the expanded international hot table will draw on global flavours. Seasonal daily features are intended to create variety for repeat customers, and the dedicated Omakase-to-Go counter will expand the brand’s Japanese offering.

Former McEwans’s at Yonge and Bloor in Toronto with Fabrica pizza, photo: McEwan

“Every detail has been designed around how people shop today, whether they’re picking up lunch, planning dinner, entertaining guests, or looking for restaurant-quality meals to enjoy at home,” McEwan said.

He said prepared foods have been central to McEwan Fine Foods from the beginning, reflecting his belief that customers should be able to enjoy restaurant-quality meals outside a restaurant without compromising on taste or quality.

“As customers increasingly look for exceptional food that fits seamlessly into their busy lifestyles, our chef-driven prepared foods have become one of the most important areas of our business,” he said.

McEwan said Bayview Village will also provide a platform to introduce and refine concepts that could later influence the company’s other locations.

“It gives us the opportunity to introduce new culinary concepts, refine our offerings, and create innovative products and experiences that can ultimately be shared across every McEwan Fine Foods location,” he said.

Updated renovatons to Bayview Village in Toronto. Image supplied

Part of a Broader Bayview Village Transformation

The McEwan opening comes during a significant period of change at Bayview Village.

QuadReal is advancing a multi-year transformation of the property as part of a broader 22-acre master-planned mixed-use community. The longer-term vision brings together retail, dining, residential uses and thoughtfully designed public spaces, while the shopping centre itself is nearing completion of a major interior renovation.

DeVries said gourmet grocery is a key part of the strategy because it gives customers another reason to incorporate Bayview Village into their regular routines.

“Gourmet grocery is a key pillar of our long-term strategy as it reinforces that Bayview Village is not only a destination for fashion, dining, and wellness, but also a place that our guests naturally incorporate into their everyday routines,” she said.

“As our broader masterplan continues to take shape, it reinforces our vision of a complete lifestyle destination where retail, dining, residential, and thoughtfully designed public spaces come together.”

McEwan Fine Foods, she said, is closely aligned with that direction.

“With the near completion of our interior transformation and the continued evolution of our 22-acre masterplan, we are creating a destination defined by curated luxury, exceptional design, and everyday livability,” DeVries said. “Bayview Village is evolving beyond a traditional shopping centre into a fully integrated lifestyle district.”

The McEwan announcement follows other leasing activity at the centre. Canadian outdoor and lifestyle brand Tilley has opened at Bayview Village, while HANK., a new multi-brand premium menswear concept, is also joining the tenant mix. The centre’s major interior renovation is expected to conclude later in 2026.

McEwan Fine Foods at CF Shops at Don Mills in Toronto. Photo: OpenTable

A Customer Base Aligned With the Brand

McEwan said the surrounding community was a major factor in the decision to open at Bayview Village.

“The Bayview Village customer shares many of the values that have defined McEwan Fine Foods,” he said. “They appreciate quality, authenticity, convenience, and memorable food experiences.”

He said the store is intended to serve a range of occasions, from everyday grocery shopping and prepared meals to specialty products and entertaining.

“For many, Bayview Village will become a neighbourhood destination for everyday shopping, while others will discover the McEwan brand for the first time,” McEwan said. “Our goal is the same for every guest to make outstanding food more enjoyable, more approachable and more accessible.”

That neighbourhood role is particularly relevant as Bayview Village’s broader mixed-use plan continues to take shape, adding a stronger residential dimension to a property already positioned around premium retail, dining and services.

McEwan Leaves Door Open to Further Growth

The Bayview Village store also offers a window into the future direction of McEwan Fine Foods.

McEwan said the immediate priority is delivering the new location, while the company continues to evaluate opportunities that align with its brand and long-term vision.

“Bayview Village represents an important milestone in the continued growth of McEwan Fine Foods, and we believe there are opportunities to bring the McEwan experience to other communities that share our appreciation for exceptional food, quality, and hospitality,” he said.

He stopped short of announcing additional stores, but said the company would consider opportunities across the GTA and beyond.

“Our philosophy has always been to grow with purpose rather than pace,” McEwan said. “Every new location must strengthen the brand, complement the community it serves, and deliver the same exceptional standards our customers have come to expect.”

The 2027 opening will give The McEwan Group a significant new platform to develop its chef-led grocery model, while providing QuadReal with a premium food anchor for one of the most important spaces in Bayview Village’s evolving retail mix.

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