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BRIEF: Spanish Fashion Brand Opens 1st Store in Canada, ba&sh Opens 3rd Canadian Location

Retail Insider Brief

Spanish Women’s Fashion Retailer Punt Roma Opens 1st Canadian Store in Montreal

Exterior of new Punt Roma store in Rockland Centre in Montreal. Photo: Rockland Centre

Spanish fashion brand Punt Roma recently opened its first Canadian store at the Rockland Centre in Montreal. It’s the latest international retailer to open a brick-and-mortar store in Canada, signalling confidence in the market despite the pandemic.

The Punt Roma store at Rockland Centre spans 1,376 square feet in a space between a Foot Locker store and Yves Rocher stores. Barcelona-based Punt Roma features women’s fashions in sizes 8 to 24 at a mid price-point, with dresses priced in the $90-$120 range and shirts in the $50-$60 range, for example.

Prior to the pandemic, the Montreal-based franchisee for Punt Roma said that he had planned to open five stores in Quebec and Ontario over a five-year period, and plans were halted once the reality of a changing world due to COVID-19 took hold. The franchisee is considering a downtown Montreal location amid a more gradual expansion. Rockland was chosen for the first store given the strong consumer base nearby.

Punt Roma has not yet entered the United States in terms of having stores. The brand has franchised locations in serval countries in Europe as well as the Middle East, Africa, Russia, the Philippines, as well as in Mexico and Panama. Punt Roma’s stores in Spain, Portugal, and Andorra are corporately owned.

ba&sh Opens 3rd Canadian Store at Yorkdale

Exterior of new ba&sh store in Yorkdale Shopping Centre. Photo: Aurora Realty Consultants Instagram

French women’s fashion brand ba&sh has opened its third standalone Canadian store at Toronto’s Yorkdale Shopping Centre. It follows stores that opened last year in Toronto’s Yorkville neighbourhood and in Montreal’s affluent Westmount shopping district.

The Yorkdale ba&sh location is temporary for now but a permanent store is anticipated. The ba&sh store at Yorkdale occupies a very coveted 785-square-foot spot formerly occupied by Mr. & Mrs. Italy, located between Canada’s only standalone Chloé storefront and a recently opened Louis Vuitton flagship.

The Yorkdale ba&sh opening follows the spring 2020 opening of a 1,300-square-foot store at the base of the Hazelton Hotel at 118 Yorkville Avenue in Toronto, and the fall opening of a ba&sh store at 4932 Sherbrooke Street West in Westmount which spans an impressive 3,300 square feet including a 1,000 square foot second level. The store also features a cafe space.

Jeff Berkowitz of Aurora Realty Consultants represents ba&sh in Canada and negotiated all lease deals on behalf of the retailer.

The ba&sh brand was founded in Paris by two best friends, Barbara Boccara and Sharon Krief, in 2003. The name ‘ba&sh’ is an abbreviation of their first names. The brand, described as being a hybrid of “rock and roll and bohemia” focuses on feminine clothing that is also comfortable. Collections include ready-to-wear, bags, accessories, and footwear. The price-point is in the ‘contemporary’ range with dresses generally in the $400-$1,000 range, blouses costing in excess of $300, bags priced over $500, and shoes priced into the hundreds of dollars, depending on style.

House of Vans Goes Virtual for the First Time Ever

House of Vans

Vans has announced the launch of the first-ever digital House of Vans, live on houseofvans.ca from March 22 – 25, 2021. The event brings together Vans’ brand pillars — skate, art, street culture, and music — for a celebration of creativity and individuality.

This year the concept has been adapted into an online experience featuring an interactive skatepark, community market, artist workshops, and a streamed musical performance.

“House of Vans is all about uplifting our creative community by providing them with a unique experience that champions self-expression. Since we can’t celebrate together in person this year, we’ve created an engaging digital platform to unite Vans fans – a place to learn, feel inspired and have fun,” says Alex Auchu, Marketing Director at Vans Canada.

To bring the event online, Vans teamed up with Ryan Thomas Monahan to handcraft a miniature, seven-story House of Vans. Over two months, Monahan built the miniature with specific attention to upcycling. In the skatepark, for example, the small ramps are made from recycled skateboards and the sides of the ramps are reclaimed broken decks. The structure was then photographed and digitized, allowing users to swipe and scroll through to explore different floors, each hosting a different program.

Available on desktop and mobile, admission-free and video tutorials will be viewable with French and English captioning.

Visit houseofvans.ca to get involved.

Black Suede Studio Teams Up with Caroline Stanbury on First Shoe Collaboration

Black Suede Studio

Canadian brand Black Suede Studio has collaborated with TV personality and fashion icon, Caroline Stanbury, to launch a capsule collection of shearling sandals, lug sole ankle boots, and evening sandals.

The collaboration was released last month as Black Suede Studio kicked-off its Fall/Winter 2021 virtual showroom preview with luxury and premium retailers, with a retail launch scheduled this summer.

The capsule collection encompasses six shoe styles aligned with Black Suede Studio’s aesthetic and Caroline’s personal taste and lifestyle. Retail prices will average at $295USD (shoes) and $495USD (boots).

“Black Suede Studio’s shoes are modern, sophisticated, sexy and cool with a modern edge and I have no doubt that my new generation of followers will also embrace the capsule collection we designed together,” said Caroline.

While Caroline has years of experience as an entrepreneur and top stylist with some of the most sought-after designers & brands, this collaboration is her first official co-branded collection. Naturally, she felt footwear was the perfect first step into building her lifestyle brand portfolio as “most women are obsessed with shoes as I am,” she says. “I also wanted to collaborate with an accessible luxury women’s footwear brand for which reflects my personal style; mixing contemporary with luxury ready-to-wear looks, from day into evening, and that I can wear in the comfort of my home as well as on a night out”.

Available among some of the best luxury and premium retailers in North America, and with a strong customer following, Black Suede Studio is also looking forward to collaborating with an international celebrity that particularly resonates well in the U.K., Europe, and Asia.

Paris Jewellers Supports Indigenous Women with Limited-Edition Necklace

Edmonton-based Paris Jewellers, a Canadian-Vietnamese, women-owned-and-operated company, is releasing a limited-edition Arrowhead necklace, co-designed by Shayla Stonechild, to amplify the stories of Indigenous women.

The necklace is available for pre-order and features a double chain, three diamonds, and an arrowhead pendant made in sterling silver plated with 10k yellow gold. The necklace will retail for $149 plus applicable taxes. Anyone pre-ordering will receive a free gift, the Paris Jewellers Sparkle & Shine Stick valued at $15.

The arrowhead pendant holds significance to Shayla as her grandfather, Ray Oulette found an arrowhead in the backyard of her childhood home. The arrowhead signifies ties to her lineage, a form of protection and moving onward. Three delicate diamonds on the arrowhead symbolize our past, present and future. The lower four beads on the double chain represent the 4 directions, the 4 seasons, the 4 cycles within life and the 4 aspects to our wellbeing: physical, mental, emotional and spiritual; which are the foundations within the medicine wheel. The Medicine Wheel, which has been incorporated into the Matriarch Movement logo, represents the interconnectivity of everyone and everything.

For each necklace sold, 100% of the net proceeds will be donated to the Matriarch Movement. Their mission is to rewrite the mainstream narrative around Indigenous women. This donation will be used to provide accessible wellness workshops and resources focused on Indigenous peoples’ healing.

Cadillac Live Hosts Virtual Canadian International Auto Show

Cadillac Live 2021

While the Canadian International Auto Show has traditionally been the way for Torontonians to see the latest in automotive, new car buyers during the pandemic are now looking for other ways shop amid the COVID-19 pandemic. This year, Cadillac Live is offering potential buyers the Cadillac Live auto show experience from the comfort of their own home.

Cadillac Live allows consumers to take a one-on-one video tour of any Cadillac vehicle and have questions answered by a live agent. Since launching in March 2019 at a 10,000-square-foot Toronto film studio, Cadillac Live has shown a consumer need for the customized at-home shopping experience. Shoppers can make one-way video calls with a live agent at cadillac.live using any mobile or desktop device. The showroom features models like the all new 2021 Escalade, as well as next generation CT4 and CT5 sedans.

After the Cadillac Live experience, one is connected with a local dealer who will drop-off a Cadillac vehicle at one’s home for a 48-hour test drive. A Cadillac Live agent will re-connect afterwards on the experience and participants also receive a gift.

As the acceleration of digital progresses during COVID-19, we can expect to see more virtual experiences. The brick-and-mortar model is still likely to continue to be important given the high-involvement nature of a vehicle purchase.

02.Market Helps to Streamline Online Shopping Amid Rise in E-Commerce

With the rise in online shopping since the start of the pandemic, many consumers are looking for a resource to streamline their online shopping efforts. 02.Market helps shoppers simplify their purchasing decisions by creating a platform that offers price comparisons to help people save money on any purchase.

With more than 1 billion products to choose from, 02.Market allows consumers to compare prices among popular online retail sites like eBay, Amazon, Walmart, and many more.

“We believe 02.Market is the future of online price comparison sites,” says Eli Ofel, founder, 02.Market. “We have taken much of the guesswork out of what can be a tedious process. During a time when people are getting laid off, hours are getting cut, but essentials still need to be purchased, sites like ours help consumers alleviate the stress of shopping and help them shop without breaking the bank.”

Although the site is new to the online price comparison space, it has some of the familiarity of the well-known retail sites. Users have the ability to create wish lists and recent searches so they can easily access previous items. Users can also see what others in their community are searching in hopes to spark some shopping inspiration.

As the site that offers the most products for review, 02.Market is the only site that includes eBay and Amazon on the same platform. The site’s technology and design are unmatched by any competitor.

The site offers both a free account, that allows users to make up to 200 searches, as well as a paid account for $7 per month that allows users to have an unlimited amount of searches in addition to power features that free account holders can not access, like carousel scrolling.

To learn more about 02.Market visit the site online here.

Read More Briefs From Retail Insider:

Second-Hand Clothing Retailer Opens in Leading Shopping Centre Amid Pandemic Shift

Exterior of the new Clarendon Trading Co. store at the Scarborough Town Centre. Photo: Scarborough Town Centre

The Clarendon Trading Company recently reached a huge milestone by opening its second store location at the Scarborough Town Centre which could signal the beginning of second-hand clothing stores entering top-tier shopping centres. The location originally opened in November but has been closed for the past few months as Ontario grappled with yet another lockdown. The Scarborough Town Centre is once again open to the public and with it, The Clarendon Trading Company is open for business.

“Our specialty is vintage clothing. We focus on a lot of highly sought-after brands that our demographic is really interested in,” said Colette Liburd, co-owner and co-founder of the retailer.

Colette Liburd

“We also have some older vintage items.”

The brand was founded about five years ago with her co-founder.

“We were both just really into thrifting and vintage clothing and we kind of just did it more so for leisure purposes and then after a while we realized that a lot of other people were really interested in vintage clothing as well. So we started strictly an ecommerce business and began selling online,” said Liburd.

The first store opened in Markham in an industrial, commercial part of the city.

Liburd said the retailer is located in a “pretty good” part of the Scarborough Town Centre beside Walmart and Foot Locker in a high traffic area.

“It’s a beneficial area for us,” she said of the location which is just under 1,000 square feet.

“We source from a variety of different sources. We do a lot of estate sales and stuff like that where we purchase our clothing and we treat it and make sure that everything is laundered and in good condition and ready to go for resale,” said Liburd. “We literally source every single day from 6 a.m. to about noon. Just getting new inventory and stock. But all of our inventory is purchased. We don’t like to take any donations.

“We also do a lot of purchasing from other resellers. We do purchasing from other individuals looking to get rid of some of their clothing. We have to be a lot more creative in how we go about getting our inventory. That usually just requires a lot more manual labour and a lot more searching and hunting for our stock and inventory which is one of the reasons why we do it literally every day.”

Liburd said it’s a fairly new venture for a second-hand clothing store to go into a mall.

“For a very long period of time, vintage and sustainable fashion and anything that’s used has generally had a bit of a negative stigma. In a lot of areas unfortunately sometimes you’ll see it in just like strip malls, thrift stores and stuff like that and not something that’s in a mall and generally celebrated if I could say that,” she said.

“So it’s really nice to be kind of at the forefront of that and be in an establishment like Scarborough Town Centre which is a high traffic mall and one of the largest malls in Canada. So it is really nice to see that at least the public perception in terms of vintage and in terms of thrifted clothing and sustainable fashion is changing. And there are a lot of people and a lot of customers that are into malls and different areas seeking something that’s not just the normal fast fashion and easily accessible and easily replicated.

“A lot of our customers are looking for a truly unique piece, a unique piece of clothing, that is made to last, that is made with quality hence the reason it was made 25 years ago and it’s still lasting and in good quality to this day. It is a new thing and we’re really, really excited about it. We’re just hoping it continues and people start to become more and more receptive and open-minded to sustainable fashion and vintage.”

Liburd said the trend is growing, especially now, for consumers being interested in sustainable fashion and vintage clothing.

“In the past, at least for myself personally, one of the reasons I got into vintage clothing and thrifting is because it was a lot more affordable than buying something brand new. I think even that perspective speaks to a lot of people nowadays. Especially living somewhere like Toronto for example the cost of living is really high. So a lot of people are spending a large portion of the money that they do make on their basic needs of housing and food and stuff like that.

“Sometimes clothing even though in some ways it is a necessity it becomes a luxury because so much of your money is being dedicated to other aspects of your life. I think now in the current climate a lot of people are looking for ways to stretch their dollar a little bit more and get a little bit more for their money and still feel good, still feel comfortable and fashionable in what they are wearing. That’s one of the reasons it does speak to a lot of people nowadays. Young, old, middle-aged. We have a wide variety of people that are interested in becoming more and more interested in whether it be vintage or sustainable fashion and thrifted clothing.”

Liburd said the company does see additional locations opening in the future.

“For us we’re really trying to change how people view vintage and change how they view particularly thrifted or sustainable fashion. That it isn’t something you do out of desperation, but it can be something that you actually enjoy and you actually seek out which is why we feel like we do exist and have a great place in somewhere like a mall,” she added.

Canadian Retail News From Around The Web For March 18, 2021

Canadian Retail News From Around The Web

Top Stories: National

Central/Eastern Canada News

Western Canada News

How Contactless Transaction Volumes Have Grown Significantly in Canada Over the Course of the Pandemic

In-store contactless payment using credit card and POS terminal.

The COVID-19 pandemic of the past year has dramatically shifted consumer behaviour with more Canadians shopping online and, for those venturing out, contactless payment methods have become a more popular choice for people.

A survey by Moneris discovered that contactless transaction volumes in Canada grew by 32 percent across credit and debit cards year over year by the third quarter of 2020.

By the end of the year, contactless payments, which saw limits increase to $250 for tap payments, represented about 60 percent of overall transactions. The increase was due to people being aware of health and safety protocols and not wanting to touch screens. Also tap payments can be done in a quicker time at checkout, leading to less lineups.

Peter Goldsztajn, Director of Corporate Data Analytics for Moneris, said significant shifts in consumer behaviour have taken place in the past year around where and how consumers are spending.

“There’s clear evidence of a substitution effect essentially. People are not travelling so they’re spending or they’re not able to go and entertain themselves at bars and entertainment venues so they’re spending more time on home and leisure. That’s been a pattern that’s been evolving the whole year and actually continues as we move into 2021,” he said.

With several businesses closed to in-person shopping, Canadians shopped online more frequently. When Canadians did shop in-store, they were more likely to use contactless payment and made fewer shopping trips, spending more per visit than they did prior to the pandemic. The average transaction size grew 11.7 percent in April following lockdown measures and a limit increase to $250 for tap payments.

“There was a bit of a stockpiling effect at the beginning of the year, particularly March and April when lockdowns first started. People are travelling less to their venues or their merchants. Less frequent transactions but at higher amounts,” said Goldsztajn. I think the reason behind that is people just don’t want to be exposed as much. Perhaps there’s also limitations on where people could shop. There was a lot of hoarding going on in the beginning. I like to call it a stockpiling effect.

“We saw that trend actually go throughout the year.”

The trend in e-commerce continues, added Goldsztajn, with about a 30 per cent increase in sales in the fourth quarter of 2020.

“E-comm generally speaking is being influenced by the fact you don’t have a lot of options in a lot of cases. But there’s a sentiment evolving that we can see. People are shopping more local.”

He said the shop local trend will likely continue to grow.

Here are some of the key recent survey results from Moneris on shopping trends in Canada in the past year as consumers and merchants navigated the choppy economic waters caused by the COVID-19 pandemic:

  • In April 2020, spending dropped by 32 percent (the lowest transaction volume of the year) but recovered quickly, achieving a negative growth of -0.9 percent by September. Canadians predominantly spent their money at grocery stores on toilet paper and pantry items, as they were making more meals at home due to restaurant closures;
  • From June to September 2020, the travel and hospitality industries were tremendously impacted by the pandemic, with a nearly 62 percent decrease in spending volumes. From June to September, the loosening of domestic restrictions caused a shift in spending behaviour; money Canadians had allocated to international travel was instead spent on home improvements and outdoor recreation. Golf course volumes increased by 20 percent compared to last year; Bicycle shop volumes increased by 21 percent; Swimming pool sales saw a volume increase of 51 percent; The volumes of home supply and warehouse stores increased by 31 percent; and hardware store volumes increased by 13 percent;
  • While the summer months saw an increase in spending on outdoor recreation, the cooler temperatures that arrived in October prompted Canadians to spend on indoor home improvements. With more time spent inside and limits on travel, Canadians continued to spend their travel money on their homes. The household category dominated in the fall with a nearly 20 percent increase in volumes compared to fall of 2019; Fireplace stores saw a 22 percent increase in volume in October; Household appliance volumes increased by 27 percent; Furniture and home furnishing volumes increased by 20 percent;
  • Black Friday was the busiest shopping day of the year, as Canadians purchased gifts for friends and family leading up to the holidays. Moneris processed a high of nearly 550 transactions per second during its peak time of the day, approximately 100 transactions per second less than pre-pandemic levels; and
  • The New Year brought a negative 17 percent volume growth, caused by a combination of limited post-holiday spending and increased pandemic restrictions. As spending started to pick up, trends from January 2021 indicate that Canadians were preparing for a summer in lockdown. Boat rental and lease volumes increased by 227 percent compared to January 2020; Bicycle shop sales increased by 87 percent; Swimming pool volumes increased by 80 percent; Recreational and utility trailer sales increased by 68 percent.

How Headless Commerce Systems Help Retailers Realize Greater Speed, Agility, and Control Over Customer Experiences

The retail industry is ever-evolving, mirroring in many ways the evolution and progress of humankind as a whole. It’s always expanding, welcoming new concepts and competitors and consistently innovating to develop more advanced and effective ways to operate, communicate, and succeed. Much of the most recent innovation, within both the retail environment and society in general, has centred around the use of technologies, spawning new systems and tools amid the arrival of the digital age. For retailers the world over, the new digital landscape is perhaps best reflected by the recent explosion in e-commerce and rise in the use of digital devices — a combination that’s resulted in immense opportunities for retailers to leverage and capitalize on the creation of multiple streams of digital commerce. However, with these opportunities also come challenges related to the development and management of experiences across all of the channels. Any friction within these experiences, any points of pain felt by the customer during their shopping journey, could lead to decreased loyalty and sales, interrupting, even preventing, growth for the business. For this reason, retailers everywhere are becoming more attuned to the notion of headless commerce, piquing curiosity throughout the industry as to the potential benefits and payoffs of headless systems.

Going Headless

What’s unique about headless systems is the fact that they operate with the frontend decoupled from the backend, meaning that the touchpoints presenting information to the consumer, such as a retailer’s digital storefront, mobile app or in-store kiosk, function independent of the backend powering and supporting them. Leveraging application programming interfaces (APIs) to link and define interactions between the multiple pieces of software and hardware used to construct the system, the user is enabled with greater agility in their utilization of their systems. In short, the benefits that can be realized through the headless approach are multifaceted and allow businesses to remove much of the complexity that’s often involved in running and supporting a successful digital e-commerce environment for their customers. It serves to increase a retailer’s speed within the ever-broadening digital ecosystem. But, most importantly, says Adam Sturrock, VP Product Marketing at Amplience, a headless architecture and approach provides merchants with the freedom to innovate and enhance the customer experience across all digital channels.

“The experience that is created and offered to customers within today’s digital environment is the most important consideration of any retailer running part of their business online,” he asserts. “Through these experiences, they’re trying to connect and engage with their customers in a way that’s seamless and effective. And increasingly, they’re realizing that these experiences have got to be differentiated within a unique customer journey that is taking place across multiple channels. Customers are interacting with retailers and brands offline, online and on their mobile devices. And retailers have got to orchestrate those experiences and support them by weaving together numerous components and pieces of data from various systems. A headless approach allows content creators, campaign managers and marketing teams the ability to leverage all of the data to develop curated experiences for each channel from a single system, providing them with full control over the design of their digital customer journeys.”

Transformative Approach

For many businesses currently running traditional monolithic platforms to support the experiences they offer, the concept of headless might be a bit of a foreign one, seeming perhaps counterintuitive to the proper management of systems, information, and content. However, for those seeking to harness more of the data that they have access to in order to provide their customers with a greater level of customization and personalization, the migration to a headless approach and execution of new strategies is quickly making a lot of business sense, representing a means by which to stay ahead of today’s digital curve. It all adds up to big changes that are required to the current retail technology infrastructure, a daunting task at best. But, helping businesses navigate through the change to realize the power and potential of a headless approach are company’s like Amplience.

Founded in 2008, the developer of an API-first, headless content management platform began its own journey with the simple mission to “empower retailers to deliver the inspiring experiences that convert customers”. The company has remained true to its intent over the course of nearly a decade-and-a-half, evolving to create a solution that helps its clients dramatically simplify how their commerce teams plan, create, manage, and deliver content across channels. And, according to Sturrock, the company’s approach is also helping to create a digital environment for retailers in which there is no gap between insight and action.

“A lot of the solutions currently available to retailers are quite reactive in the ways they enable teams to respond to things,” he points out. “There will be an external pressure or an internal problem to solve and the systems simply allow them to react to those challenges. Whereas, with Amplience’s solutions, retailers are empowered to be a lot more proactive in their decision-making, scheduling and strategies. Retailers and brands are very campaign and calendar driven by nature. And with the right insights and information, they’re enabled to properly plan, build out a strategy and effectively execute on it. And because our system is built with the competence to allow retailers a clear view into the output of the experiences they offer, they’re provided with insights that they can tie back into their strategies. It’s all about embracing and leveraging agile best practices to help transform your digital offering and create an exceptional experience for customers.”

Harry’s Digitization

One retailer that’s truly embraced the new digital age is Harry Rosen. Through the digitization of its business, the iconic Canadian menswear retailer has elevated the experience it offers is clientele, moving the company forward in a big way. It achieved this by leveraging a MACH-based technology solution (Microservices, API-first, Cloud-native, Headless) for its management of digital channels of commerce, utilizing services from a consortium of vendors whose collective technologies comprise the whole of the company’s tech architecture. Essentially, from a technology standpoint, a MACH-based approach breaks down the traditional monolithic platform into individual components whose functions are fulfilled by a collective of software and solutions. Amplience was selected to provide the technology that supports the retailer’s content management and digital asset management systems, powering the Harry Rosen online experience. Amplience’s involvement in the transformational project resulted in significant website and mobile performance, increasing its speed, functionality and effectiveness.

Reputation and Relationships

In addition to the work that it’s done in collaboration with Harry Rosen, the company provides its expertise to more than 350 of the world’s leading brands, an extensive client list which includes Coach, Crate&Barrel, GAP, Golf Town, Indochino, Mulberry, and a host of others. In a very short time, Amplience has grown to become one of the most trusted and valued technology partners for retailers everywhere, elevating its reputation within its field and increasing awareness of its digital prowess. It’s a trajectory that obviously bodes well for the company. And, as Sturrock explains, it’s a reputation and trajectory that continue to make positive gains as a result of the relationships that Amplience builds with its clients.

“Because we’re a software vendor, we have direct relationships with all of our clients,” he says. “But it’s the nature of these relationships that we’ve developed that’s most important, positioning ourselves as a partner rather than a supplier. We provide them with the infrastructure and content repositories. And our customer success and solutions teams assist, helping clients through the pre and post implementation process and with the scaling of campaigns. We also help clients understand where the friction and pain-points are within their workflows and the experiences they’re providing and offer advice and solutions to mitigate and solve those challenges. In addition, we also work with a network of partner system integrators that we can recommend to support retailers’ efforts in building out their infrastructure. Our objective is always to help ensure the success of the retail clients we work with. In doing so, we ensure our own successes.”

Acceleration and Change

In this age of increasing digitalization, the experiences that retailers deliver through their digital channels is becoming paramount, and the importance of the content that helps support those experiences is growing in significance. The combination is more often than not serving to meaningfully impact notoriously low online conversion rates and providing brands with the greatest means of differentiation and advantage available to them. And, as technology developers and partners like Amplience consistently innovate to deliver the right solutions to help retailers achieve their digital goals and grow their businesses, the future of headless looks bright. With respect to Amplience’s plans, Sturrock says that the company remains fixed on continuously improving its offering to the industry and expanding its client-base further during this time of acceleration and change.

“We are looking to grow rapidly over the next few years. We just experienced a fantastic quarter and I’d imagine our growth is going to continue to quicken as we build out our products and invest in further product development. But our primary focus is on maintaining the high level of service and expertise that we provide our clients through our software solutions and collaborative approach. As the world continues to become an increasingly digital one, and the number of digital touchpoints and channels of commerce expand, the concept of a headless approach to content and digital asset management systems is going to become the accepted norm when it comes to creating and executing on the experiences that customers are beginning to expect from their favourite brands. And we want to ensure that we’re partnering with as many retailers as possible to help elevate their digital strategies and the experiences that they offer.” 

For more information about the ways Amplience’s headless approach to content and digital asset management systems can help enhance your digital customer experiences across all channels, visit amplience.com.

*Partner content. To work with Retail Insider, email: craig@retail-insider.com

Canadian Retail News From Around The Web For March 17, 2021

Canadian Retail News From Around The Web

Top Stories: National

Central/Eastern Canada News

Western Canada News

Retail Photo Tour: Sainte-Catherine Street in Montreal During COVID-19

Sainte-Catherine Street storefronts adorned/aglow with Christmas lights
Sainte-Catherine Street storefronts adorned/aglow with Christmas lights. Photo: City of Montreal.

Retail Insider continues its Photo Tour series to provide a window into retail hotspots across the country that may be continuing to grow and expand while dealing with the effects of the COVID-19 pandemic.

This edition takes us to Sainte-Catherine Street in Montreal, Quebec, beginning at Crescent Street and continuing east to Aylmer Street.

Sainte-Catherine Street Google Map

History of Sainte-Catherine Street

This 11.2-kilometre-long street in Montreal is considered the “backbone of Downtown Montreal” and its history stretches back to the 1700s. The street was never formally planned so the growth of the street ebbed and flowed as needs arose rather than with a specific intention. By the end of the 1800s, the opening of several department stores solidified Sainte-Catherine Street as a key retail destination in Montreal — some of those businesses relocated from Old Montreal where buildings lacked space. Department stores left their mark on Sainte-Catherine Street over the years, including Eaton’s, Henry Morgan & Company, Ogilvy’s, Dupuis Freres, and Simpsons. Independent retailers and mid-sized retailers have also graced the street over the years. Jewellery stores such as Maison Birks have become part of the retail fabric of Sainte-Catherine Street.

Major retail building landmarks hosted by Sainte-Catherine Street include the Montreal Eaton Centre (including the former 1.1 million square foot Eaton department store), Les Cours Mont-Royal, Hudson’s Bay, and others. This tour visits the retailers from a street view — Retail Insider will not be entering any of the landmark retail buildings.

Breaking Up Sainte-Catherine Street

The Photo Tour starts at the intersection of Crescent Street, near the Apple store, and proceeds eastward ten blocks to the Hudson’s Bay store facing onto Phillips Square (at Aylmer Street). For the purpose of this retail tour, we separated the street into six ‘tour zones’ which generally span two city blocks each.

Sainte-Catherine Street Tour Zone Map. Photo: Google Map

The above six purple-encircled ‘tour zones’ along Sainte-Catherine Street include:

  • Zone 1: Crescent Street to Drummond Street
  • Zone 2: Drummond Street to Peel Street
  • Zone 3: Along Peel Street
  • Zone 4: Peel Street to Mansfield Street
  • Zone 5: Mansfield Street to Boulevard Robert-Bourassa
  • Zone 6: Boulevard Robert-Bourassa to Aylmer Street/Place Phillips

Due to the density of retail in the first two ‘tour zones’, we have further divided those zones into parts based on each city block individually.

Saint-Catherine Street Tour Zone 1 Map
Sainte-Catherine Street Tour Zone 1 Map. Photo: Google Map

Retail Tour Zone 1: Crescent Street to Drummond Street

While we formally begin our tour at the intersection of Crescent Street and Sainte-Catherine Street West, we should point out that Point Zero, Rudsak, L’Intervalle, and Dr. Martens all have retail stores on the city block preceding our starting point.

Retail Tour Zone 1 (Block 1): Crescent Street to Rue de la Montagne

2016 brought news of New York City-based Thor Equities acquiring units 1325 and 1327 at 133 Sainte-Catherine St. W., taking up 18,550 square feet of office space on six levels.

Of the two units Thor Equities acquired, Danish footwear brand ECCO subsequently opened their larger flagship in August 2017 at 1327 1321 Sainte-Catherine St West, and Boutique TAG outerwear currently enjoys 2,600 square feet of retail space at 1325 1321 Sainte-Catherine St West. The acquisition resulted in Thor becoming neighbours with the Apple Store flagship located at 1321 Sainte-Catherine St West.

Apple Store (1321 Sainte-Catherine St. W.) Photo: Maxime Frechette

Other retailers on this retail block which have featured in Retail Insider include:

Mackage (1300 Sainte-Catherine St. W.) & COS. Photo: Maxime Frechette
COS (1310 Sainte-Catherine St. W.) Photo: Maxime Frechette

Other select retailers in the first block of this ‘tour zone’ included Key West, Vans, and ALDO.

Arriving at Rue de la Montagne reveals the prolific Holt Renfrew Ogilvy that has been reported extensively in Retail Insider. The original Ogilvy’s department store was founded by the Ogilvy family in the 1800s and changed ownership several times over the years. Two major ownership shifts included of note in the Ogilvy ownership being purchased by Equidev (a Montreal development group) which performed major updates to the building in the 1980s that included developing a concession model housing 52 designer boutiques. The retailer changed owners a couple more times as decades passed and most recently was purchased in 2011 by Wittington Investments which also owns Holt Renfrew within its subsidiary company, Selfridges Group Limited.

The existing Montreal Holt Renfrew store, which had previously operated nearby at 1300 Sherbrooke Street West since 1937, closed in June 2020 to coincide with the opening of the expanded Holt Renfrew Ogilvy store on Ste-Catherine Street. The 250,000-square-foot Holt Renfrew Ogilvy store is one of the largest multi-brand luxury stores in North America and is the largest showcase of luxury brands in the Montreal market. All six retail levels were renovated and reopened in July 2020.

Holt Renfrew Ogilvy (1307 Sainte-Catherine St. W.) Photo: Maxime Frechette
Louis Vuitton (1300 Sainte-Catherine St. W.) Photo: Maxime Frechette
Holt Renfrew Oglivy (1307 Sainte-Catherine St. W.) Photo: Maxime Frechette
Retail Tour Zone 1 (Block 2): Rue de la Montagne to Drummond Street

Moving eastward from the glitter of Holt Renfrew Ogilvy, the next block begins with Ardene, which recently opened in 2019 and is belonging to the company’s large-format retail concept announced in August 2017.

Ardene (1255 Sainte-Catherine St. W.) Photo: Maxime Frechette
Swatch (1256 Sainte-Catherine St. W.) and Urban Outfitters. Photo: Maxime Frechette
La Vie en Rose (1220 Sainte-Catherine St. W.) Photo: Maxime Frechette

The second block of this ‘tour zone’ includes a variety of retailers including Urban Outfitters, GNC General Nutrition Centre, The North Face, Sunglass Hut, Lululemon, Armani Exchange, and an Oakley Store.

Urban Outfitters (1246 Sainte-Catherine St. W.) Photo: Maxime Frechette
Armani Exchange (1241 Sainte-Catherine St. W.) Photo: Maxime Frechette

Sandwiched between the Lululemon and Sunglass Hut is an Adidas location which had a ‘Neighbourhood Concept’ renovation announced in March 2017. While Retail Insider did not receive photos of the reopening, initial reveals of the concept were seen in Toronto in August 2017.

Lululemon (1232 Sainte-Catherine St. W.) and Adidas. Photo: Maxime Frechette

A stretch of vacant retail space before the Virgin Mobile at the corner was previously occupied in 2012 by Guess/Marciano and Buffalo.

Retail Tour Zone 2: Drummond Street to Peel Street

The second retail-dense ‘tour zone’ is the remaining stretch of Sainte-Catherine Street from Drummond Street onward to the main thoroughfare of Peel street.

Sainte-Catherine Street Tour Zone 2 Map. Photo: Google Map

As with the ‘Tour Zone 1’, the sheer density of the retailers in “Tour Zone 2” resulted in separating the tour into two parts based on city blocks.

Retail Tour Zone 2 (Block 1): Drummond Street to Stanley Street

Across Drummond Street from la Vie en Rose is footwear/sporting retailer, Reebok, which starts off this block of our ‘Tour Zone 2’.

Mister Steer, Basha Restaurant and Reebok (1204 Sainte-Catherine St. W.) Photo: Maxime Frechette

Several retailers have shuttered on this retail block including retailers on either side of Browns Shoes. On its left, Montreal-based men’s fashion retailer Ernest, which filed for creditor protection in the fall of 2020, admitted at the time that it would likely close this location when the lease was up for renewal. On Browns Shoes’ right was Claire’s, which also recently shuttered.

Across the street is Italian women’s clothing and accessory brand Brandy Melville which had bounced back from the COVID-19 shutdowns as lengthy lineups were reported in September 2020. The brand attributed this partly due to the brand’s resurgence on social media as well as a lack of an online presence.

Brandy Melville 1188 Sainte-Catherine St. W. Photo: Maxime Frechette

One of Retail Insider’s first well-read articles was related to the world’s second-largest Victoria’s Secret location, which replaced the 35,000+-square-foot Chapters bookstore in 2014.

Victoria’s Secret (1171 Sainte-Catherine St. W.) Photo: Maxime Frechette
Retail Tour Zone 2 (Block 2): Stanley Street to Peel Street

Wrapping up the second half of ‘Tour Zone 2’, the last city block before Peel Street is fully-loaded with retail brand names that are well recognized.

Victoria Secret (1171 Sainte-Catherine St W), RBC. PHOTO: MAXIME FRECHETTE

Crossing Stanley Street from Victoria Secret brings the retail tour to the 9,000-square-foot New York City-based fashion brand, Michael Kors. This replaced a La Senza store in the building to become the largest Michael Kors flagship in Canada, which opened in November 2019.

Michael Kors (1133 Sainte-Catherine St. W.) Photo: Maxime Frechette

Reaching through the Retail Insider archives, this particular city block has been quite active over the years, including:

Other retailers on the block included Little Burgundy, Jack & Jones, Dynamite, and Garage

Little Burgundy (1127 Sainte-Catherine St. W.) and Aritzia (1125 Sainte-Catherine St. W.) Photo: Maxime Frechette
H&M (1100 Sainte-Catherine St. W.) Photo: Maxime Frechette

Retail Tour Zone 3: Along Peel Street

Named after a former Prime Minister of England, Peel Street commands several lofty retailers warranting a separate tour zone of its own.

Sainte-Catherine St. Tour Zone 3 Map. Photo: Google Map
Canada Goose across the street from H&M. Photo: Maxime Frechette

Heading across Peel Street from H&M was the 8,000-square-foot Canada Goose flagship which opened to animal rights activist protests in November 2018. This was the Toronto-based company’s 11th store opening globally and its fourth in Canada. 

Canada Goose on Peel in Montreal. Photo: Maxime Frechette

Continuing further north on Peel Street revealed the 33,000-square-foot Harry Rosen store which originally opened in 1999. Renovations in 2014 added approximately 11,000 square feet making it the company’s second-largest, following its 54,000-square-foot Toronto flagship.

Harry Rosen is located at upscale Les Cours Mont Royal which was once a large hotel. Built in 1922, the then Mount Royal Hotel was the largest in the British Empire, with 1,100 rooms. In 1988, about 200,000 square feet of the hotel’s lower portion was converted to retail and the upstairs is dedicated to residential condominium apartments.

Les Cours Mont Royal (1555 Peel St.) Photo: Maxime Frechette

Other retailers along this stretch of Peel Street included Aerie, Iberica, L’Uomo, and Pandora.

The American Eagle store is closed for a refresh this week according to Retail Insider correspondent Maxime Frechette who was also celebrating his birthday. The Sainte-Catherine Street American Eagle spans three floors and is the second largest in the world after a Manhattan flagship store.

Retail Tour Zone 4: Peel Street to Mansfield Street

The Peel to Mansfield ‘tour zone’ was home to the iconic Simons department store as well as several other retailers which featured in Retail Insider over the years.

Since 1999, the OTH (Off The Hook) shop on Ste-Catherine Street West has developed partnerships with brands such as VansAdidasImpact, and others. Its success on Ste-Catherine Street resulted in the opening of a 1,200 square foot OTH store within the updated William Gray Hotel that opened in August 2016.

Off The Hook (OTH), Steve Madden, Rogers, and Lacoste (1011 Sainte-Catherine St. W.) Photo: Maxime Frechette

Steve Madden, an American footwear brand, leased a 2,500-square-foot retail space in August 2016. The location used to be a Watch Station which closed in 2014.

An exclusive 2016 interview with Charles Fortin, son of the founder of fashion retailer, Tristan, remarked, “the design for the majority of our stores find their origins from our flagship store (1001 Sainte-Catherine St. in Montreal) which used to be an old bank. The store’s lozenge mesh, stone, and several other interesting design elements come from this inspiration”.

TRISTAN (1001 Sainte-Catherine St. W.) Photo: Maxime Frechette

Other retailers on this first block of this ‘tour zone’ before crossing Metcalfe Street included Roots, VANS, Lids, Club Monaco, Lacoste, and Aldo.

Crossing Metcalfe Street, pedestrians reach the Quebec City-based, large-format fashion retailer La Maison Simons located at 977 Ste-Catherine Street West. The location was the first to open its standalone ‘mini-store’ in early 2019, which involved relocating the store’s home furnishings ‘Maison’ concept downstairs to a separate floor from the existing Simons store.

Simons, Club Monaco, and Jean Coutu. Photo: Maxime Frechette

The 200,000-square-foot Simons building once housed the city’s Simpsons department store. Construction commenced in 1928 and finished in 1930, and the building was expanded in 1954. Simons occupies a portion of the mixed-use building which now also houses a cinema, boutiques, and restaurants. 

In 1978 according to to a book written by former Simpsons Chairman G. Allan Burton, the Simpsons store on Sainte-Catherine Street had annual sales of about $90 million, possibly making it the top-selling store in Canada at the time. The Hudson’s Bay store nearby, spanning more than 650,000 square feet, had sales of about $65 million. In years past, department stores flourished on Sainte-Catherine Street and in many instances, women’s fashion offerings were more comprehensive than those found in Toronto. That is certainly no longer the case today.

La Maison Simons (977 Sainte-Catherine St. W.) Photo: Maxime Frechette

Other retailers on this second block of this ‘tour zone’ includes Jean Coutu, Moores, a former BCBGMAXAZRIA, Lolë, and a former TELUS store.

Montréal-based lifestyle brand Lolë announced that it had reopened a store on the iconic Rue Sainte-Catherine in Montreal in November 2020 after the COVID-19 pandemic forced the closure of all of its stores. We have been informed that since then, Rogers has leased the space which means Lolë will again leave the space and for good.

Lolë (954 Sainte-Catherine St. W.) and former BCBGMAXAZRIA location (960 Sainte-Catherine St. W.) Photo: Maxime Frechette

Retail Tour Zone 5: Mansfield Street to Boulevard Robert-Bourassa

Sports Experts, Zara, and Simons (Corner of Mansfield St. and Sainte-Catherine St. W.) Photo: Maxime Frechette

This ‘tour zone’ begins by crossing Mansfield Street from Simons to Place Montreal Trust with Zara and Indigo. Across the street from Place Montreal Trust is NewLook, Camper, and Foot Locker.

Zara (1500 McGill College Ave.) at Place Montreal Eaton. Photo: Maxime Frechette

Crossing McGill College Avenue reveals the standalone Banana Republic and GAP stores which are across the street from the Google Headquarters and Kiehl’s.

Kiehls (760 Sainte-Catherine St. W.), Google, and Les 3 Brasseurs. Photo: Maxime Frechette

Montreal Eaton Centre saw a $200 million overhaul in 2019, within which landlord Ivanhoé Cambridge included an opening of a Time Out Market food concept. Major anchor tenants include French sports retailer Decathlon and large storefronts for retailers such as Sephorathe Gap, and Old Navy.

Centre Eaton de Montreal (705 Sainte-Catherine St. W.) Photo: Maxime Frechette

The shopping centre joined two adjacent shopping centres that both have unique histories. The former Complexe Les Ailes was created out of a former Eaton department store flagship store that once spanned nearly one million square feet. When Eaton closed in 1999, the lower floors of the building were converted into a shopping centre called ‘Complexe Les Ailes’, which was anchored by an impressive 225,000-square-foot Les Ailes de la Mode department store. After failing to capture shopping dollars, Les Ailes was downsized to a mere 75,000 square feet at the back-end of the Complexe Les Ailes — the chain continued to flounder and morphed into a discount concept before shuttering.

Eaton de Montreal (705 Sainte-Catherine St. W.) Photo: Maxime Frechette

Popular Japanese fashion retailer Uniqlo opened a flagship in Centre Eaton de Montreal in October 2020. At more than 40,000 square feet, it is the largest in Canada.

Retail Tour Zone 6: Boulevard Robert-Bourassa to Aylmer Street/Place Phillips

The final retail tour zone is home to Montreal’s downtown Hudson’s Bay as well as the Promenades Cathedrale Boutiques and Maison Birks.

Promenades Cathedrale Boutiques. Photo: Maxime Frechette

The Promenades Cathedrale Boutiques is located underneath the Anglican Christ Church Cathedral, and the 134,495-square-foot retail complex was constructed in 1987 with RÉSO (Montreal’s Underground City) connections underground to the iconic La Baie d’Hudson Building.

The Montreal Bay store was built between 1891 and 1964, with the oldest part of the store facing onto Ste-Catherine Street. It was built as an upscale Henry Morgan department store which catered to the carriage trade (Macleans in 1953 referred to it as “most courtly department-store keepers in Canada”). Morgan’s expanded into Ontario before going into decline and being acquired by the Hudson’s Bay Company in 1960. In 1972 the Ste-Catherine Street Morgan’s store was converted to the current Hudson’s Bay store.

1890s rendering of Colonial House, the first name of the Morgan’s department store on Sainte-Catherine St. W. Image: HBC archives

French language report in La Press noted that the Montreal Hudson’s Bay building had been for sale through brokerage CBRE, as was the Vancouver Hudson’s Bay flagship store recently.

A recent proposal to the City of Montreal to modify the historic 655,000-square-foot downtown Hudson’s Bay flagship store could result in the building of a massive office tower along with a reduction in the footprint of the retail space within in the building. What would result is a real estate asset that would feature substantially more office space than retail space.

The proposal seeks permission to demolish the unattractive circa 1964 back-end of the Bay building facing onto Blv. Maisonneuve (intended at one time to become a 200,000-square-foot Saks Fifth Avenue) and replace it with a 500-foot-tall office tower with 25 floors. The total office space, including levels five to eight of the retail store as well as the new tower, would span 678,000 square feet. The retail space in the building would be downsized to five levels (basement up to level four) spanning about 295,000 square feet.

Iconic Montreal-based jewellery retailer Maison Birks rounds out our extensive retail photo tour of Sainte-Catherine Street in Montreal. The retailer completed its recent overhaul in June 2018 which ‘right-sized’ the retail store to only the main floor. A new Hôtel Birks opened later in 2018 and occupies the 2nd, 3rd, and 4th floors previously occupied by the retail store and offices. The hotel’s website mentions ‘the damaged 5th floor, which once housed Birks’ watch-making department, was entirely replaced with two crowning glass-enclosed floors, luminous rooms, and intimate balconies overlooking the city”.

Hotel Birks Montreal (1240 Phillips Square) Photo: Maxime Frechette

We had a very interesting photo walk around Sainte-Catherine Street in Montreal and we hope you enjoyed coming along with us. Don’t forget to check out our other retail photo tours over the past few months. Thank you for taking this tour with us, and thank you Maxime Frechette for taking photos for this article.

Freson Bros. Enters Edmonton Market with Innovative Grocery Store [Photos]

Exterior of new Freson Bros.store in Edmonton. Photo: Christopher Lui

Albertan grocery retailer, Freson Bros., opened its first store in Edmonton this month. Founded in 1955 as a small butcher shop, Freson Bros. has grown to be the largest family-owned independent grocery chain in Alberta, with a focus on stores in smaller Albertan communities. The chain has 17 stores across the province. In 2017, Retail Insider reported on Freson Bros.’ history.

Located in southwest Edmonton, the new 42,000-square-foot store is located in the Rabbit Hill Crossing shopping centre. The cost to build the store is estimated to be $9.8 million. The location represents the next generation of Freson Bros. stores and Fresh Market concepts, which has been built upon the success of the Freson Bros. Stony Plain store which opened in 2013, and the second evolution with the opening of the Fort Saskatchewan store in 2018.

Rabbit Hill Crossing is an 8.93-acre retail shopping centre located in the northeast corner of Rabbit Hill Road and Anthony Henday Drive. Current tenants in the centre include a mix of health and professional services (Mr. Barber, Nova Cannabis, Q-Nails), food service (barBurrito, Love Pizza, XO Bistro, Subway), and a Co-op Gas Bar. There is an additional pad planned for Fall 2021 that will add 15,000 square feet of retail space.

Doug Lovsin

Retail Insider was fortunate to be offered a store tour by Freson Bros. President, Doug Lovsin. Lovsin mentioned that this store is an advancement of the brand and embodies their 3 core values — great food matters, belief in the strength of human connection, and belief in the skills of their employees. A produce department is at the front of the store and is branded as Market Garden. Lovsin said, “There is a large emphasis on Alberta-grown produce”. The perimeter produce wall is easy to shop as there is signage above that clearly identifies each product. A unique addition to the produce section is the Root Cellar —a special temperature-controlled room with low light to ensure maximum freshness housing root vegetables such as onions, yams, and garlic. There is also something for the little ones that are shopping with mom and dad in the produce section. A Kid’s Table allows children to pick up a piece of fresh fruit with a small donation. The donations support local charities and rotate monthly.

Moving towards the back of the store, we entered the meat and seafood department that is branded as The Butcher Shop. Lovsin said, “Freson Bros. prides itself on its carcass beef program with butchers cutting and preparing meats in an open market concept”. Shoppers can choose from freshly-packaged Alberta beef, pork, chicken, turkey, and Ivan’s sausages that are produced by Ivan Fano, an in-house butcher from their Hanna, Alberta store. The dry-aged beef that is sold is all aged in store between 14 and 28 days in a dedicated humidity-controlled fridge tucked behind the meat counter. There is also a smoked meat counter branded as Banj’s Smokehouse with all of the Alberta beef and pork products including bacon, sausage rings, jerky, and pepperoni, all of which is smoked in store with real hardwood.

The next section is the dairy section that stocks refrigerator staples including milk, yogurt, and cheese. Shoppers will also find specialty dairy items including goat milk and nut milk.

Next is the bakery, branded as Mother Dough Bread Co., that focuses on sourdough products that take three days to make. To align with using Alberta-made ingredients, the bakery uses only Alberta flour. There is also a Torte station that merchandises the house-made cakes, which Lovsin said is “inspired by a Vienna bakery”. Shoppers can find Strawberry Cream, Cinnnatorte, Carrot, Granny’s Viennese, and Black Forest tortes in the station. A new addition to the Edmonton store is a cinnamon buns station.

The next section along the perimeter is the expanded deli which is branded as Deli Classics, where shoppers can find deli meats, salads, and house-made sandwiches. Lovsin said, “A few unique items stocked include an eight-foot section filled with smoked meats including turkey legs, chicken, and baby back ribs, and European-inspired foods such as schnitzel and lasagna”. There is also a section branded as the Kitchen Creamery that stocks a selection of specialty cheeses from across Alberta and Europe. House-made cheeses include mozzarella and ricotta. A unique addition to the store is the Made-to-Order Sandwich station which serves sourdough bread from the bakery and Valbella Gourmet Foods European-style hams and meats. There is also a variety of pre-made sandwiches and salads for the on-the-go shopper. For the soup lovers that are also environmentally conscious, there is an artisan soup program that features rotating house-made soups in glass jars including Borscht, Broccoli Cheddar, Chicken Noodle, Potato Bacon Sauerkraut. and Thai Chicken with a refundable deposit on the glass jar.

Rounding out the perimeter of the store is the hot food section of the store which includes the Father Dough Pizza, Butcher’s Cookhouse, and Fresh Off the Grill concepts. The Father Dough Pizza concept allows shoppers to build their own thin-crust sourdough pizza or select from a variety of chef-designed pizzas by the slice or the entire pie. The pizza is baked in a large wood-fired pizza oven to replicate a high-end pizzeria experience. There is even a take-and-bake option with the same pizzas for shoppers that want an at-home experience. The Butcher’s Cookhouse concept is a ready-to-eat smorgasbord with fried chicken, crispy wings, macaroni and cheese, and more classic foods. The Fresh Off the Grill concept is a new addition that serves a ground-fresh-daily, 100%-Albertan chuck meat Smashburger, steak sandwich, tartine, and grilled cheese sandwich. On the weekends, these stations offer breakfast favourites including a build-your-own omelet station, sourdough French toast, and pancakes. All of these ready-to-eat foods can be enjoyed both at home and in store. In addition to being a grocery store, there is a licensed 116-person restaurant where shoppers can enjoy ready-to-eat foods and on-tap craft beer and wine. Shoppers can also purchase the craft beer and wine for at-home enjoyment.

Interactive Google Map of Rabbit Hill Crossing and the surrounding area

The middle of the store contains more shop-in-shop experiences including Sweet Spot which is an old-fashioned candy kiosk that stocks favourites including saltwater taffy, chocolate, and modern sweets. Flanking The Butcher Shop is the Plant Based Proteins section that aligns with the increasing demand for meat alternatives. There is also a health and beauty department that has been branded as Granny’s Wisdom and Healthy Choice that features a health food store feel and a symptomology wall where shoppers can shop for health solutions by symptoms. For the aspiring bakers and home cooks, there is the Baker’s Pantry section which stocks a variety of specialty baking and foods such as Callebaut chocolate by the chunk. The grocery department contains all the essentials that you would expect at a grocery store and has also been refreshed with aisles that are shortened and have an opening in the middle to allow better flow and shoppers to cross shop aisles.

The Edmonton Freson Bros. store is positioned for success. It is located in a high-traffic zone and is the main arterial road into the Mactaggart neighbourhood. There is also visibility from Edmonton’s Ring Road, Anthony Henday Drive. It has traffic counts in excess of 77,800 Vehicles per day. The Mactaggart neighbourhood has an average household income of $181,074 per year and has experienced a population increase of 60% since 2016. The closure of Planet Organic stores in 2020, which had two former locations in Edmonton, bodes well for Freson Bros. as it can capture the abandoned health food shoppers of Edmonton. Freson Bros. carries an expanded assortment of health-focused brands and organic produce.

“We are very thankful for the response from Edmontonians, and we are very excited to bring a unique Alberta food experience to Edmontonians,” said Lovsin, Looking to the future, Freson Bros. is pursuing expansion opportunities in Alberta and beyond.

Empire Purchases 51% of Toronto Based Grocery Retailer Longo’s and Grocery Gateway

Empire Company Limited, parent company to various grocery banners, announced that it has signed an agreement to purchase 51% of Toronto-based specialty grocery retailer Longo’s with stores in the Greater Toronto Area (GTA) as well as the Grocery Gateway e-commerce business for $357 million. It’s part of a strategy to beef up Empire’s business in Canada’s biggest market. 

Michael Medline, President and CEO, Empire, said, “Empire has strong momentum and we are laser-focused on our Project Horizon growth plans in key markets like the GTA, both in bricks and mortar and e-commerce.” 

He went on to say, “Longo’s has built one of the most successful and sought-after brands in the GTA and Southwestern Ontario. Longo’s is a crown jewel of grocery and as a values-driven company, Longo’s culture aligns closely with Empire. We couldn’t be happier to be partnering with Anthony and the Longo’s team.”

Longo’s operates 36 stores in Ontario, most being in the Greater Toronto Area. Grocery Gateway will add 70,000 long-standing online customers to Empire’s e-commerce business, according to the company. 

Longo’s will continue to be led by President and CEO Anthony Longo and his team. Although managed separately, Longo’s will benefit from Empire’s infrastructure and capabilities in areas such as sourcing, logistics and real estate. The Longo’s philanthropy through the Longo’s Family Charitable Foundation will continue and, with Empire’s support, is expected to grow over time.

Grocery Gateway will continue as a stand-alone business. Empire will continue to invest in the growth of Grocery Gateway’s customer base while building efficiencies through collaboration with Empire’s Voilà online business.

Other Empire-owned grocery banners in Ontario include Sobeys, Foodland, FreshCo, Farm Boy and Voilà, the latter being a delivery program.  

Empire says that its success with the Farm Boy acquisition is a reason for the further expansion including acquiring Longo’s and Grocery Gateway businesses into its family of banners. Empire will continue to grow the Longo’s and Grocery Gateway businesses while unlocking benefits through non-customer facing synergies. Longo’s and Grocery Gateway customers will see no changes to their experience. Longo’s plans to open several new stores over the next five years.

The Longo family has expressed their intentions to remain as long-term shareholders of Longo’s. The deal, which is subject to customary closing conditions, is expected to close in the first quarter of Empire’s 2022 financial year.

Empire will initially acquire 51% of Longo’s issued and outstanding shares based on a total enterprise value of $700 million. The transaction structure allows Empire to achieve 100% ownership of Longo’s over time.