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Ford Considers Family Day Mall Openings in Ontario

By
Craig Patterson
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Ontario Premier Doug Ford. Photo: Britannica

Ontario Premier Doug Ford says his government will “look into” possible changes to rules that force most shopping centres and malls to close on Family Day, a move that could reshape holiday retail operations across the province. The comments came during a news conference on Tuesday, following the February long weekend.

The current framework is governed by Ontario’s Retail Business Holidays Act, which requires most malls and major retail centres to close on nine statutory holidays each year, including Family Day. The legislation has been in place for decades and was originally intended to guarantee time off for retail workers while creating a consistent approach to holiday shopping hours.

Ford said that many Ontarians, particularly those in the Greater Toronto Area, would have welcomed more shopping options on the holiday. He noted that while he believes people deserve time off, there are also many workers who would like the option to earn premium holiday pay. He suggested that some retail employees may be eager to work additional shifts on statutory holidays if the opportunity were available.

He added that the idea is still informal and under consideration, describing it as something the government will explore to determine how realistic it might be. Ford also pointed to the fact that Toronto’s downtown Eaton Centre remained open under a tourism exemption, while suburban residents had fewer shopping options and would need to travel into the core to visit an open mall.

Family Day Grand opening of HEYTEA Lab at CF Toronto Eaton Centre on Monday, February 16, 2026. The opening happened as other malls in the GTA were closed. Photo: HEYTEA/Instagram

Patchwork Rules and Tourist Exemptions

While most malls in Ontario must close on Family Day, certain locations remain open under local exemptions. In Toronto, for example, the CF Toronto Eaton Centre is allowed to operate under a municipal bylaw that designates parts of the downtown core as tourist areas.

This creates a patchwork system in which downtown shopping districts can operate while major suburban centres remain closed. Malls such as Yorkdale Shopping Centre, CF Sherway Gardens, and Scarborough Town Centre typically close on the holiday, despite drawing significant regional and international visitors throughout the year.

Industry observers have noted that some of these centres, particularly Yorkdale, have evolved into major tourist and luxury retail destinations over the past decade. The addition of global luxury flagships and experiential retail concepts has increased their appeal beyond local shoppers, raising questions about whether the legislation reflects the realities of modern retail.

New luxury wing at Toronto’s Yorkdale Shopping Centre. Photo: Craig Patterson

Economic and Workforce Considerations

Ford argued that allowing malls to open on Family Day could generate economic benefits while giving retail employees the option to earn premium pay. He said some workers would welcome the chance to earn time-and-a-half or other forms of holiday compensation, which could represent a significant increase in hourly earnings depending on company policy.

He also suggested that any changes would include protections to ensure employees are not forced to work if they prefer to take the holiday off. According to Ford, the intention would be to provide workers with a choice rather than a requirement, while also contributing to broader economic activity.

Ford added that the government would consult with industry groups, including the Retail Council of Canada, before making any decisions. He emphasized that no changes have been finalized and that the government is still in the early stages of evaluating the idea.

Labour Opposition Expected

Any move to expand holiday retail openings is likely to face strong resistance from labour unions, which have historically opposed similar changes. Organizations such as Unifor and UFCW Canada have long argued that statutory holidays provide essential, guaranteed time off for retail workers.

Labour groups contend that opening malls on Family Day could undermine family time, particularly for workers with children who are off school on the same day. They also argue that in many retail environments, the option to refuse holiday shifts may not feel realistic to employees who depend on consistent scheduling.

Past attempts to loosen holiday retail restrictions have faced significant pushback. In 2020, the Ford government considered reducing mandatory closure days as part of a pandemic recovery plan, but the proposal was abandoned after strong opposition from labour organizations.

Legislative Framework and Next Steps

Ontario currently mandates retail closures on nine statutory holidays, including New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, and Boxing Day.

Under the existing rules, small shops under 2,400 square feet, pharmacies, gas stations, and certain other businesses may open. Retailers that violate the closure requirements can face fines of up to $50,000 or the total gross sales for the day.

Ford indicated that the government will first explore the feasibility of changes and consult with stakeholders. It remains unclear whether any potential review would focus solely on Family Day or extend to other statutory holidays.

For now, the comments signal the start of what could become a broader debate about the role of statutory holidays in modern retail, balancing economic activity, worker rights, and shifting consumer expectations in Ontario’s evolving shopping landscape.

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How To Sell On Social Media: What You Need To Know Before Posting Products

By
Retail Insider
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Selling on social platforms can look simple from the outside: it feels like all you have to do is post an item and have people that want to purchase it messaging you. But what usually trips people up is everything around the post: different rules, payment holds, returns, and visuals that fall apart once the platform compresses them.

So what social selling strategies are there and how should one approach selling products on social media?

Pick Platforms Based On How People Buy

Instagram is strong for products people choose with their eyes: fashion, beauty, home décor, food, handmade items, gifts.

If your product solves a problem fast, TikTok and YouTube Shorts can sell it in seconds. If your offer needs a lot of explanation, you can still sell there, but you’ll preferably need a series.

Facebook still matters for local businesses, services, and anything where customers want to ask questions before paying.

Pinterest is good for products people plan and save for later (home, weddings, crafts, design).

And choose regular YouTube when customers research before buying or want longer walkthroughs.

Keep Platform Guidelines in Mind

Before you go all in, spend time on platform guidelines that affect commerce, ads, and restricted categories. It’s not exciting, but it prevents sudden account issues.

Common Reasons Posts Or Listings Get Blocked

Most platforms limit certain product categories, even if the product is legal where you live. The list varies, but it often includes weapons, tobacco, adult products, and supplements with strong health claims. Another frequent issue is content that sounds like a guarantee.

Copyright problems also matter. Music, clips, or images you do not own can lead to muted audio, removals, or reduced distribution.

Requirements That Surprise New Sellers

These aren’t secrets, but many people miss them:

  • Shopping features may depend on your country, your account type, and business verification.
  • Some platforms expect clear shipping and return information, especially with in-app checkout.
  • Mismatched business info (name, address, website, category) can slow approvals.
  • New sellers sometimes see delayed payouts, especially after a sudden jump in orders.

If you need fast payouts to restock, plan for that. Assume your first month will be slower and messier than you want.

Taxes, Payouts, And The Boring Stuff You Can’t Skip

A few basics to keep in mind:

  • If you earn money, you generally owe income tax on profit. Track costs and expenses from day one.
  • Depending on where you live and where your buyers live, you may need to charge sales tax, VAT, or GST.
  • Some payment providers and platforms report seller income once you pass certain thresholds.

Rules vary a lot, so don’t copy someone else’s setup without checking what applies to you. If sales become meaningful, talk to a local accountant.

Also decide how you take payments:

  • In-app checkout (if available)
  • Website checkout
  • Invoices
  • Payment links sent through DMs

Each option changes how disputes, refunds, and customer data work.

Make The Buying Step Obvious

Many posts look great and still sell nothing because the next step is unclear. If someone has to figure out whether they should comment, DM, or tap a link, plenty of them will do nothing.

A product post should answer, clearly:

  • What the item is
  • Price or price range
  • Key options (size, color, version)
  • Where you ship and how long it usually takes
  • If you run a hybrid retail store, say whether local pickup is available and what the pickup steps are
  • How to buy (link, shop tag, DM)
  • What happens if they need a return

If you sell via DMs, write a short reply template you can reuse. That speeds up your response time.

Visual Requirements That Help People Say Yes Faster

Remember that you need visuals that show the product clearly and quickly.

Products That Usually Sell Better On Camera

Some products naturally perform well because the viewer can understand the result without effort:

  • Food and drinks (texture, portion size, freshness)
  • Clothing and accessories (fit, fabric, movement)
  • Home items (before/after setups, how it looks in a room)
  • Handmade products (detail shots and process clips)
  • Simple problem-solvers (small tools, organizers, gadgets)

Services, digital products, and B2B offers can sell too, but they usually need examples and outcomes. People want to understand what changes for them after they buy.

Visual Basics That Improve Sales Content

  • Use bright, steady light. Window light is often enough.
  • Show scale: put the product in a hand, on a desk, in a room, next to something common.
  • Show it being used.
  • Keep the background clean so the product is the focus.
  • Don’t make text overlays tiny because most viewers won’t pause to read.

Try to keep your posts looking like they come from the same shop. If every post feels like a different brand, it can hurt customer trust.

Use Video, Demos, And Screen Recordings To Build Customer Trust

Video answers buying questions faster than text for most products. That’s why video content for social media often makes the difference between a saved post and an order.

Video ideas that sell without feeling pushy:

  • What it looks like in normal light
  • How it works from start to finish
  • What comes in the package
  • Setup time and common mistakes
  • A quick comparison between two versions you sell

A good product demo video can be simple: show the product, use it, show the result, then explain how to order.

If you sell anything digital, anything app-based, or anything that involves steps, screen recording for social media can be even more persuasive than filming. It shows the real process, prevents confusion, and also cuts down on refund requests. That’s why it can be worth learning how to screen record on Mac or Windows to help customers understand what they’re buying.

A Posting Plan

Try this cycle:

  1. New product post (what it is, price, who it’s for, how to buy)
  2. Use-case post (show it in real life)
  3. FAQ post (answer common objections)
  4. Proof post (reviews, real customer results, behind the scenes)
  5. Reminder post (restock, shipping cutoff, limited batch)

Final Thoughts

If you want to learn product promotion on social media, focus on the important parts: follow platform guidelines, make the buying step obvious, and show the product clearly in real use. Add video and use screen recordings when your offer involves steps or software. Do that, and you’ll be in a much better position to keep selling products on social media even when reach and trends shift.

AI Transcription Technology Is Helping Retail Teams Automate Meetings and Content

By
Retail Insider
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Retail is built on constant exchange. Before stores open, teams gather for quick updates. During the day, managers jump on calls about inventory gaps, staffing changes, supplier timelines, and campaign adjustments. By evening, regional leaders review performance numbers and outline next steps. It is a steady flow of discussion that keeps shelves stocked and promotions on track.

What tends to get less attention is how those conversations are preserved. In many retail organizations, documentation still depends on handwritten notes, scattered digital files, or short recap emails. Important details can be reduced to a few bullet points. Context fades. When the same topic resurfaces later, people rely on memory instead of a precise record.

AI transcription technology is helping retail teams shift away from that pattern. Instead of rewriting what was said, they can capture conversations accurately and use them as working documents.

The Overlooked Cost of “Quick Notes”

Meetings in retail are often described as quick check-ins. Fifteen minutes about stock levels. Twenty minutes about display changes. A short call with a supplier. Because each discussion seems small, the documentation process is treated casually.

Over time, those small gaps add up. A deadline mentioned in passing might not make it into the recap. A pricing detail may be summarized incorrectly. A task assignment could be unclear. When execution does not match expectations, teams spend additional time clarifying what was meant.

Automated transcription removes that uncertainty. Every statement is captured as spoken. If there is confusion about what was approved or who agreed to handle a task, the answer is searchable. Instead of scheduling another meeting to confirm details, teams can reference the transcript immediately.

Clearer Accountability Without Extra Effort

Retail environments move quickly, especially during seasonal peaks. When promotions launch or inventory resets happen, timing is critical. If responsibilities are unclear, execution suffers.

With a full transcript available, responsibilities are easier to confirm. If a regional manager assigned a task during a call, that assignment exists in writing. If a deadline was set, it can be reviewed without guesswork. There is less room for misunderstanding because the original conversation is preserved.

The change feels subtle. Meetings continue as usual. The difference appears afterward, when follow-up becomes faster and more precise.

Supporting Global and Multilingual Teams

Modern retail often extends beyond one city or even one country. Brands source internationally, manage remote teams, and collaborate across time zones. Language differences can slow communication or lead to repeated explanations.

Tools that combine transcription with translation make collaboration smoother. Services offering AI based meeting translation allow spoken discussions to be captured and rendered into accurate written text across languages. Instead of waiting for manual translations, teams can review conversations almost immediately.

This is especially helpful during supplier negotiations or cross-border marketing planning, where clarity directly affects cost and timing.

Building a Living Knowledge Base

Retail experiences constant change. New product lines arrive. Policies are updated. Seasonal campaigns roll out one after another. At the same time, staff turnover remains high. Valuable insights often leave with experienced employees.

Transcribed meetings create an evolving archive of real operational knowledge. A product training session becomes searchable text. A discussion about handling customer returns can be referenced months later. Instead of recreating training material from memory, teams can adapt existing transcripts into guides or internal resources.

This approach supports consistency. A store in one region can review how another location handled a similar challenge. Best practices spread more naturally when they are documented clearly.

Turning Everyday Conversations Into Usable Content

Retail meetings are not just about logistics. They are filled with creative thinking. Marketing calls generate taglines. Merchandising reviews surface product stories. Customer feedback discussions reveal how shoppers actually describe items.

When these conversations are transcribed, they become raw material for content. Marketing teams can revisit discussions to refine campaign messaging. E-commerce managers can pull authentic language for product descriptions. Internal newsletters can highlight insights straight from leadership meetings.

Nothing feels forced because the content originates from genuine dialogue. Ideas that once faded after a call now have a second life.

A Subtle Shift With Big Impact

What stands out about AI transcription in retail is how quietly it integrates into daily operations. There is no dramatic overhaul of systems. Meetings continue as usual. The difference appears afterward — in the clarity of follow-ups, the speed of execution, and the reduction of misunderstandings.

When every conversation is documented accurately, accountability strengthens naturally. Teams spend less time clarifying the past and more time planning the next move. Managers rely less on memory and more on accessible records. Creative ideas are captured before they disappear.

Retail will always depend on communication. The difference now is that communication no longer vanishes once the meeting ends. It becomes structured information that supports decisions, training, compliance, and content creation — all without adding extra work to already busy teams.

How Protein-Forward Foods Are Influencing Modern Meal Planning

By
Retail Insider
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Each decade has its fitness and nutrition trend that takes the world by storm, for better or worse. However, today’s most prevalent nutritional superhero has the science to back up its popularity. Protein is the body’s best source for lasting energy, metabolic support, and satiety, which makes it a powerful nutritional priority.

Meal planning principles have shifted beyond convenience to first look at protein content and how to get more of it. Learn how protein-forward foods are changing the landscape of meal planning and how to implement healthy changes to your meals.

A Healthier Shift in Nutrition is Shaping Meal Planning

Food is not the enemy; it’s the sidekick that supports your life and all that you demand of your body and mind. Macronutrients like protein, carbohydrates, and fat are key to meal planning, but their roles are viewed more positively. By focusing on what each macronutrient does in the body, people are developing a healthier outlook on food.

Surround your protein source with complex carbohydrates that offer texture variety, fiber, and interest. Whole grains provide fiber that assists protein’s ability to keep you full. Vegetables like carrots offer essential vitamins, fiber, and dynamic flavor, depending on how you prepare them. 

A high-protein grocery list will streamline your shopping efforts, focusing mostly on the meat and dairy departments. Whole food protein from beans and lentils provides an affordable, shelf-stable addition to shopping lists. Online healthy grocery delivery services can make shopping and even pre-packaged meals more accessible to everyone.

Data Supports the Importance of Muscle Mass in Wellness and Aging

Calories are important, but what those calories do within the body is what matters most. Protein requires the most energy to break down and digest, which helps keep you fuller longer. This slower digestion process also means energy levels and glucose stabilize, both of which are key health markers.

New information about healthy aging is topping headlines as Americans navigate longevity and caregiving. People have a renewed interest in preventing diseases like diabetes and Alzheimer’s, which show a correlation with glucose and muscle mass. Without protein, muscle mass is difficult to retain, let alone build, for just an average lifestyle. 

Muscle mass naturally begins to decline earlier than one might think – as early as one’s 30s and increasing over time. Lifestyle realities like busy work schedules and family demands multiply this natural shift as activity levels decline. Many people have found inspiration in the role of nutrition and protein in combating age-related muscle loss that threatens longevity.

Wellness and Fitness Have Become Components of Socialization

Social connections are more important than ever, especially as digital communication has overrun modern life. Many people have found common interests through fitness and wellness, which further influence protein-based meal planning. For the most energy for your next pickleball game, Cross-Fit WOD, or training run, protein is your go-to. 

These social groups have broad networks online and in-person, which help shape conversations about nutrition. Rooted in optimizing performance and supporting athletic energy demands, trends can develop that spill into the masses. 

By sharing training tips, nutrition hacks, and the results of protein-based meals online, this first-hand account is accessible to everyone. Clever swaps like using cottage cheese instead of mayonnaise might start in the fitness world but land elsewhere. In all, the shared goals of groups can offer helpful insights and inspiration to everyone interested in improving their nutrition.

Protein-Based Meals Can Make Meal Planning Easier

If you find it difficult to get a healthy meal on the table in less than an hour, your solution might be protein. By choosing a core protein and a couple of sides, you streamline your ingredient list immensely. Add seasonings and choose a cooking method, and dinner can be ready in a flash. 

Protein is also well-suited for slow-cookers and meal prep, as it can retain moisture and freshness better than other foods. Cook a whole chicken and separate and store the meat for quick lunches and dinners all week. Use a slow cooker to break down a pork shoulder into a succulent protein that the whole family will love. 

Cooked meat also performs well in the freezer, making food waste minimal and forward-thinking a reality. The extra pork you can’t finish in a few days goes in a freezer bag until your next hectic weeknight.

View your protein-focused meal plan formula: protein + carb + fat, and assign a presentation method: a bowl, salad, soup, or plate. This strategy simplifies your meal plan and adds a dose of fun that other family members can contribute to. When everyone is involved, you increase the likelihood that meals will be eaten happily, ensuring you all get powerful nutrition. 

Optimize Your Meal Planning Strategy with Protein

Build your meal plan with intention and nutrient density with a foundation of protein. Anchor meals with a natural protein source and consume this portion of your meal first. Doing so will help your body manage blood sugar spikes and begin the digestion process with this long-lasting macronutrient.

With protein at the center of your meals, you reduce the friction between you and meal time. Meal planning is easier, foods are more nourishing, and the combination of these factors helps you maintain a protein-forward habit. 

The Future of Retail: Integrating 3D Renderings Services with Augmented Reality (AR)

By
Retail Insider
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E-commerce has shifted from flat images to immersive product experiences. What once worked as a simple product thumbnail now feels limited for serious buyers. Brands investing in 3d renders services are moving beyond static visuals. At the same time, 3d renderings services are becoming the backbone of AR tools that let customers place products inside their own homes. This is how retail turns into virtual commerce. The so‑called “See in Your Room” feature is no longer a novelty. It is an expectation. When shoppers can rotate, scale, and position a product in their real environment, trust changes. High‑fidelity assets act as proof that the brand cares about accuracy. And in a crowded digital market, accuracy is currency.

The Technical Bridge: Why High-Quality 3D Models Are The Foundation Of AR

Augmented reality depends on performance. A model that looks stunning on a desktop render may fail on a smartphone. This is why 3d architectural rendering services focus on building low‑poly geometry while preserving surface detail. Polygon count must be reduced without losing form. Textures must stay sharp but optimized. Physically Based Rendering (PBR) materials enable objects to respond to real-world lighting conditions. When a digital sofa absorbs warm evening light or reflects a window highlight, it feels grounded. Professional teams delivering architectural 3d rendering services understand how to balance file size with realism. They prepare assets that load instantly and still show fabric grain, wood pores, and subtle shadow transitions. The result is speed without compromise.

Bridging The Imagination Gap With See In Your Room Features

One of the biggest barriers in online retail is the imagination gap. People struggle to picture how an object fits in their space. A static gallery cannot solve this problem. But a responsive 3D architectural visualization service can enable AR previews that bridge the gap between guesswork and certainty. When users drop a table into their dining room through a phone camera, hesitation fades. It becomes a digital version of trying before buying. Retailers notice the difference. Return rates shrink. Engagement metrics increase as customers spend more time interacting with products rather than scrolling past them. The interactive layer transforms passive browsing into active decision‑making.

Photorealism Vs. Real-Time Rendering: The Balancing Act Of 3d renderings services

Traditional renders are built for still frames. AR assets must move in real time. A photorealistic image requires heavy computation, whereas mobile AR does not. Teams providing architectural visualization services rely on techniques such as baked shadows and ambient occlusion to efficiently simulate depth. These methods give objects weight and presence. File formats such as USDZ for iOS and glTF for Android standardize how assets are displayed across devices. A consistent pipeline ensures that whether a user opens an app on a budget phone or a premium device, the product behaves the same. A reliable architecture visualization service plans this consistency from the start.

Core Advantages Of Integrating Professional 3D Assets In AR Retail

Investing in professional 3D assets is not cosmetic. It influences cost structure, marketing performance, and long‑term scalability. A specialized 3d architectural rendering company can align technical quality with measurable business outcomes. Below are the core advantages retailers gain by treating 3D as infrastructure rather than decoration.

1. Drastic reduction in return rates as customers can accurately gauge the scale, color, and fit of furniture or decor within their specific home environment before purchase.

2. Increased consumer confidence and emotional ownership, as the ability to interact with a virtual product creates a pre-purchase bond similar to an in-store trial.

3. Enhanced SEO and app engagement metrics, as 3D-enabled product pages typically see significantly higher organic traffic and lower bounce rates than traditional pages.

4. Future-proofing for the metaverse and spatial computing, ensuring that product assets are ready for hardware like AR glasses and mixed-reality headsets.

5. Streamlined marketing pipelines where a single high-quality 3D master model can be used for AR, social media animations, and traditional print catalogs simultaneously.

The Role Of Lighting And Environment Mapping In AR Fidelity

Lighting makes or breaks AR realism. Modern AR frameworks capture ambient light through the device’s camera and apply it to digital models. If a lamp is placed near a bright window, it must glow correctly. If a chrome surface exists, it must reflect the actual room. A professional 3D rendering company creates reflection maps and material layers that enable this behavior. These technical foundations ensure that reflections shift as the phone moves. Without proper environment mapping, objects float. With it, they belong.

Overcoming Scalability Challenges In 3D Asset Production

Creating one AR model is manageable. Creating thousands is complex. Retail catalogs contain variations in size, color, and configuration. A skilled 3d architectural visualization company develops standardized pipelines to maintain consistency. Automation through 3D scanning helps, but manual refinement is still necessary for premium products. A dedicated architectural rendering service coordinates scale accuracy, texture uniformity, and naming structures. Cloud rendering and centralized asset libraries now allow mid‑sized brands to scale without building internal studios. Consistency across a digital catalog protects brand perception.

Beyond Furniture: The Expansion Of AR Into Fashion And Small Goods

AR is not limited to sofas and cabinets. Watches, jewelry, and clothing are entering the same space. Rendering silk or gemstone sparkle demands extreme precision. Models must hold up under close inspection. Here, 3D architectural services adapt techniques from the built environment to smaller scales. Digital draping simulations replicate how fabric folds. Micro‑surface textures capture reflections from polished metal. When these details are missing, realism collapses instantly. When done correctly, virtual try‑on becomes convincing enough to influence purchase decisions.

Conclusion

Retail is moving toward spatial experiences. Augmented reality relies on high‑quality digital assets to function beyond a gimmick. The connection between rendering and AR is structural. Without precise modeling, careful lighting maps, and optimized formats, the illusion fails. As hardware improves, expectations rise with it. Brands that treat 3D as a long‑term investment will adapt faster. Retailers who integrate 3D rendering services deeply into their ecosystem will define how commerce feels over the next decade.

Canadian startup Typical launches stretchable towels with patent-pending technology

By
Mario Toneguzzi
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Photo: Typical
Photo: Typical

A startup has developed a stretchable towel product it says addresses an overlooked segment in the home goods market, signalling an expansion strategy that combines design innovation with targeted retail distribution.

Typical, co-founded by Lyndon Cormack, launched its first line of towels recently, integrating two per cent spandex into conventional cotton to improve flexibility and comfort. The company is pursuing provisional patents on the stretch technology and has begun distributing the product through a combination of online sales and select retail locations across Canada and the United States.

“Almost everything I buy these days has stretch in it,” Cormack said. “I generally speaking, love when apparel has a little stretch. It makes it more comfortable, makes it easier to use. One day in brainstorming, I said, I wonder why towels don’t stretch.”

The Typical Stretch Towel™ (CNW Group/Typical Goods Inc.)

Identifying an underdeveloped category

Cormack, who co-founded the Herschel Supply Company, said Typical originated from his interest in transforming functional but underutilized product categories. He noted that while luxury and outdoor brands offer quality towels, the broader category remains largely generic and lacks a distinctive brand presence.

The concept emerged when Cormack encountered what he described as an “underwhelming” experience shopping for towels for a personal renovation project in Whistler. Noticing a lack of brands focused on innovation in the segment, he sought to design a towel that offered functional improvement while also creating an appealing brand identity.

“There’s not a real brand associated with the space in general,” Cormack said. “When I ask people what their favourite towel brand is, most people can’t recall a brand. That could be an interesting problem to solve through design.”

Lyndon Cormack
Lyndon Cormack

Cormack enlisted Phoebe Glasfurd, a partner at the design agency Glasfurd and Walker, and Aren Fieldwalker, to refine the concept and develop a visual identity for the brand. He said the collaboration focused on creating a product that was both functional and visually distinct, while keeping the category accessible to consumers.

Product development and operational testing

Typical’s towels have undergone internal prototyping and testing, with Cormack personally testing early versions. He described the initial prototypes as simple white towels without branding, used to evaluate stretch, comfort, and usability.

Once prototypes were developed, Typical worked with a sourcing team to identify factories capable of integrating spandex into cotton fabrics. The company also subjected the towels to industry-standard hospitality testing, which involved repeated wash and bleach cycles at high temperatures to simulate long-term commercial use.

“The 15-cycle test replicates basically a year of a towel lasting in a hotel,” Cormack said. “We passed with flying colours. You wash them, you dry them. They’re approved for hospitality use. They’re approved for spas.”

Phoebe Glasfurd
Phoebe Glasfurd

Cormack said the company also conducted stretch recovery testing modelled on standards used in apparel and athletic wear, to ensure the towels retained shape and performance through repeated use. He described the results as confirming the towels perform comparably to conventional premium towels, while adding the flexibility of spandex.

“Towels are one of the most tactile objects in the home, yet they have rarely been treated as expressive or emotional,” said Glasfurd. “We wanted to create something that feels considered both visually and physically. The stretch, the patterns, the color choices all work together to turn a utility into something you connect with.”

Branding strategy and market positioning

The brand name, Typical, reflects Cormack’s strategy of taking a commodity product and differentiating it through design, functionality, and marketing. He described the name as intentionally playful, conveying familiarity while signalling subtle innovation.

“It’s kind of like calling out a commodity: ‘Ah, it’s just a typical towel.’ But there’s something special about it,” he said. “It’s a little bit sassy, a little play on words. Nice, clean branding. I like the way it’s written and pronounced. It’s a bit of playfulness that we’re trying to be anything but typical.”

Distribution and growth plans

Typical is initially targeting select retailers across Canada and the United States, alongside direct-to-consumer sales through its website, typical.net. Cormack said the company launched recently and has begun shipping products to early customers. He also indicated plans to expand into design shops and gift retailers as awareness of the brand grows.

Cormack emphasised that the company is not seeking to become a large-scale hotel towel supplier, but that rigorous testing ensures consumers can trust the towels for home use and personal care facilities.

Photo: Typical
Photo: Typical

Leadership and strategic outlook

Cormack, now 49, reflected on his experience with Herschel Supply Company, noting that Typical allows him to apply lessons from his previous ventures to a new category. He highlighted the value of observing consumer habits, identifying gaps in product design, and testing innovations rigorously before market introduction.

“It’s fun right now because, unlike Herschel, we sort of invented something interesting,” he said. “Our curiosity about how people use it and what they love about it—we haven’t had too many negative things back. Hearing questions about wash and dry ability is very common, and it helps us educate consumers better about the product.”

The company’s emphasis on design-led functionality and early-stage testing reflects a cautious approach to growth, focusing on select channels and product validation rather than rapid expansion. Cormack also emphasised that customer feedback is central to refining the product and informing future development.

Photo: Typical
Photo: Typical

Looking ahead

Cormack said Typical represents a niche entry into the home goods market, leveraging design innovation and functional differentiation to target consumers who may be dissatisfied with existing commodity products. By combining early-stage testing, limited distribution, and a playful brand identity, the company is aiming to establish a foothold while maintaining operational control and quality assurance.

Cormack said the brand’s strategy is rooted in long-term consumer engagement and iterative product development, a model he described as both “fun” and reflective of his prior entrepreneurial experience.

“We sort of invented something interesting, and our curiosity of how people use it, what they love about it—it’s guiding the brand as we grow,” he said.

More from Retail Insider:

Big Handshake Loyalty Conference to debut in Toronto amid economic squeeze

By
Mario Toneguzzi
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Photo: Andrea Piacquadio
Photo: Andrea Piacquadio

The Big Handshake Loyalty Conference will make its North American debut in Toronto on April 21, bringing together senior loyalty executives primarily from retail, but also from travel and financial services, as companies face mounting economic pressure and rising consumer expectations.

Organizers expect between 120 and 130 attendees for the one-day event, which has operated for four years in Europe. Lia Grimberg, one of the organizers, said the Toronto edition marks the conference’s “first toe in the water in North America.”

The event arrives as loyalty programs take on a larger financial role for consumers grappling with higher costs, even as corporate budgets for those same programs come under strain.

“We are seeing pretty significant economic pressure both on the company and on the consumer,” Grimberg, Principle and Consultant with Radicle Loyalty, said in an interview.

She said consumers are increasingly relying on loyalty programs “to help subsidize their expenses,” turning points and rewards into what she described as a financial vehicle in their day-to-day lives. At the same time, companies are cutting loyalty budgets, leaving marketers “stuck between a rock and a hard place.”

“They need to provide more value. On the other hand, they cannot afford to do so,” she said.

Lia Grimberg
Lia Grimberg

European roots, brand-side focus

The Big Handshake has built its reputation in Europe with a main conference in Amsterdam and regional editions in London, Berlin and Milan. It has been described by organizers as the “friendliest loyalty meetup,” a label Grimberg attributes to its format and audience mix.

The conference skews heavily toward brand-side executives, with roughly an 80-20 split between brands and vendors. Attendees are primarily directors and vice-presidents responsible for loyalty and personalization strategies, along with some senior managers. Most come from retail, with representation from travel and financial services as well.

“It’s a really great conversation of industry professionals speaking to each other rather than talking to vendors,” Grimberg said.

She said the agenda emphasizes keynote presentations over panel discussions and encourages speakers to go beyond surface-level case studies.

“They peel back the envelope and say, ‘This is what we’re struggling with, and this is what we considered and didn’t go down that way,’” she said. “So it’s a really honest discussion.”

The event’s name reflects its networking emphasis. The day opens with what organizers call the “big handshake,” during which participants are encouraged to greet as many people as possible in a short period of time to break the ice and set a collaborative tone.

Partnerships move to the forefront

This year’s agenda centres on partnerships as a strategic response to cost pressures.

“Partnership, partnerships,” Grimberg said when asked about key themes. “We have a number of speakers talking about that.”

She said partnerships allow companies to expand value propositions without shouldering the full cost of richer rewards.

“It allows them to say, ‘I’m going to give you X, and my partner is going to give you Y,’” she said. “So it becomes, instead of X or Y, it becomes an ‘and’ proposition.”

Grimberg pointed to examples such as Canadian Tire, WestJet and Tim Hortons, which she said are using “double-dip” models that allow customers to earn multiple currencies across partnerships rather than a single shared currency.

“So you earn this currency and that currency instead of just one common currency between the two,” she said.

She added that the financial value proposition of loyalty programs is becoming a more central part of boardroom conversations as companies weigh return on investment against customer expectations.

Photo: Angela Roma
Photo: Angela Roma

Tiered programs and high-value customers

Beyond partnerships, tiered structures and recognition of top spenders are also drawing attention.

Grimberg noted that Petro-Canada recently launched what she described as Canada’s first frequent fueler program, designed to recognize its highest-spending customers. Amanda Mitchell from Petro-Canada is scheduled to speak at the Toronto event about the initiative.

“It’s a good vehicle to recognize and reward your highest spenders,” Grimberg said of tiered models.

She said the conference will also attract brands that are considering launching loyalty programs from scratch, alongside those looking to refine or optimize existing offerings.

Some companies are reassessing program mechanics, including earning structures and tiers, as they seek to balance richer benefits with tighter budgets. Grimberg said the pressure to differentiate is growing as consumers compare value across multiple programs.

A strategic moment for loyalty leaders

While the event is positioned as informal in tone, its discussions reflect a more serious recalibration within the loyalty sector.

On the consumer front, she said loyalty is increasingly embedded in household budgeting decisions. On the corporate side, executives must justify investments while navigating internal cost controls.

That tension, Grimberg said, is shaping both the content and the candid nature of the conference discussions.

“They need to provide more value,” she said of loyalty leaders, “and at the same time, they cannot afford to do so.”

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Canada’s Food Prices Rising Faster Than Any G7 Nation

By
Sylvain Charlebois
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Sobeys grocery store in Orangeville, ON. Photo: Sobeys

With Tuesday’s release of new data from Statistics Canada, the conclusion is unequivocal: for the second consecutive month, Canada is posting the highest food inflation rate among G7 countries. Food inflation now stands at 7.3%.

Beef, nuts, pork, and even chicken are between 5% and 7% more expensive than a year ago. The only relief comes from eggs and fresh fruit, which are cheaper on a year-over-year basis.

Meanwhile, the United States — despite pursuing an aggressive tariff policy affecting numerous imported goods — is reporting food inflation of 2.9%, less than half of Canada’s rate.

 

Admittedly, one year ago Canada was benefiting from a temporary GST holiday, which artificially suppressed the index. However, even after adjusting for that statistical distortion, our estimates suggest Canada’s food inflation would still have been approximately 6.3%, keeping it at the top of the G7.

Yet as recently as last week, some federal ministers attributed rising food prices primarily to climate change. That explanation is becoming overly convenient. Yes, climate conditions influence certain agricultural prices. But for several years now, they have not been the primary driver of Canada’s food inflation.

The issue is structural.

Since 2008, the food component of the Consumer Price Index has consistently grown faster than the overall CPI. This tells us that the challenge is neither cyclical nor temporary. It reflects deeper issues of productivity, competitiveness, and the structural configuration of our agri-food economy.

 

Several factors contribute to this dynamic:

  • Interprovincial trade barriers, including aspects of supply management where quota administration is provincially governed;
  • Multiple layers of taxation affecting the food chain, including industrial carbon pricing;
  • Fragile logistics systems at the port, rail, and trucking levels;
  • Aging infrastructure;
  • A generally smaller and less diversified business ecosystem compared to our global competitors, limiting sourcing flexibility;
  • A complex and costly regulatory environment, including labeling requirements and administrative compliance burdens.

Temporary measures have also played a role. Counter-tariffs and the GST holiday introduced additional distortions — whether through opportunistic price adjustments or the need for firms to absorb policy-induced costs. These effects may not be visible to consumers, but they are economically predictable.

Individually, each factor may appear marginal. Collectively, however, they systematically increase the cost of doing business in Canada — and those costs inevitably flow through to consumers.

In this context, the enhanced GST credit, valued at nearly $14 billion and already built into the federal budget, adds further demand-side pressure. Politically, it is difficult to oppose direct support for vulnerable households. Economically, however, any significant fiscal expansion not accompanied by productivity gains carries inflationary consequences.

Food inflation may decelerate in February. But a slowdown in inflation does not mean falling prices. It simply means prices are rising more slowly.

Until we acknowledge that Canada’s food affordability challenge is fundamentally a productivity and competitiveness problem, we will continue treating symptoms rather than causes — and repeating the same policy mistakes.

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Formosa Springs Relaunches Under New Ownership

By
Retail Insider
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Photo Formosa Springs

Formosa Springs has announced its official return to the market following a strategic acquisition led by wellness entrepreneur Nicholas Reichenbach. The Formosa Springs relaunch marks the revival of one of North America’s oldest mineral water sources, with the brand returning to family-linked ownership and preparing for a national retail rollout beginning in May 2026.

The Ontario-based brand is positioning itself as a premium mineral water company rooted in heritage and long-term stewardship. The relaunch follows the acquisition of the historic site and a repositioning of the business as a modern wellness and hydration brand built on its original artesian spring.

 

Retail Rollout and Direct-to-Consumer Launch

Formosa Springs water is drawn from the original artesian spring beneath the historic property and bottled at the source. The product is naturally filtered through limestone and mineral-rich geological strata.

Nicholas Reichenbach

The initial assortment will include still and sparkling mineral water packaged in 750 millilitre glass bottles and 355 millilitre slim cans. The company says additional categories are in development as part of its innovation strategy.

The Formosa Springs relaunch includes a direct-to-consumer subscription platform scheduled to launch in April 2026. The platform will offer home delivery, a membership program, and early access to new product releases.

Retail expansion across Canada is expected to begin in May 2026, with distribution planned across food, drug, mass, hospitality, and on-premise channels. The company also intends to enter U.S. natural grocery and wellness retail channels in the fall of 2026.

Entering a Growing Premium Water Market

The relaunch comes as the North American bottled water market continues to grow, with estimates placing the category at more than $109 billion. Consumer demand has increasingly shifted toward premium, wellness-oriented, and purpose-driven hydration products.

Formosa Springs is positioning itself as a domestically sourced alternative in a category that often relies on imported mineral waters. The company says its long-term strategy is to build a sustained presence by combining source credibility with scalable operations.

Founder’s Family Connection to the Brand

For Nicholas Reichenbach, the Formosa Springs relaunch is tied to his family’s history with the spring. In the early 1980s, his father Joseph Reichenbach, alongside the original Heisz family, founded the Formosa Spring Water Company, bottling and distributing the water across Ontario.

“This is a personal and family homecoming,” said Nicholas Reichenbach, Founder and Chairman of Formosa Springs. “I am honoured to carry forward a 155-year legacy and reintroduce Formosa Springs as the next great premium mineral water brand for Canada and the U.S. We are building this company for the next century, with uncompromising purity and deep respect for where the story began. That is generational wellness.”

Reichenbach previously founded Flow Beverage Corp. in 2014, building it into a major premium water brand in North America. The company went public on the Toronto Stock Exchange in 2021, and Reichenbach stepped away in late 2025 following its acquisition.

 

Vertically Integrated Manufacturing Facility

Formosa Springs operates a 44,000-square-foot beverage manufacturing campus on a 10-acre site in Formosa, Ontario. The facility provides vertical integration, which the company views as a strategic advantage in the premium beverage segment.

The campus includes glass bottling capacity of more than 100 million units annually, with plans for aluminum canning capacity of up to 100 million cans per year. The site also supports co-packing and contract manufacturing for non-alcoholic and alcoholic beverage partners.

The infrastructure is intended to provide operational control, quality assurance, and scalability as the company expands across Canada and the United States.

The Formosa Springs site traces its origins to 1870, when German settlers established a brewery around the naturally occurring artesian spring. The property has passed through several ownership periods over the decades, but the spring itself has remained intact and protected.

With the Formosa Springs relaunch, the company is returning to local ownership tied to the founding lineage. The brand says it intends to build on that legacy through a long-term commitment to quality, authenticity, and stewardship.

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Consumer prices decelerate in January: Statistics Canada

By
Mario Toneguzzi
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Photo: Boxed Water Is Better
Photo: Boxed Water Is Better

The Consumer Price Index (CPI) rose 2.3% on a year-over-year basis in January, following a 2.4% increase in December, according to a report released Tuesday by Statistics Canada.

The gasoline price index was the largest contributor to deceleration in headline inflation, with a larger decline in January compared with December. Excluding gasoline, the CPI rose 3.0% in January, matching the increase in December, said the federal agency.

“Indexes with year-over-year movements impacted by the temporary GST/HST break in January 2025 continued to put upward pressure on the year-over-year all-items increase in January 2026. Of the affected indexes, the CPI continued to be most impacted by acceleration in prices for restaurant meals, and to a lesser degree, prices for alcoholic beverages, toys and children’s clothing,” it said.

“Excluding food and energy, the CPI rose 2.4% year over year in January, following a 2.5% increase in December.”

Statistics Canada said the prices included in the CPI are final prices, inclusive of all excise and other taxes paid by consumers. In particular, prices include the Goods and Services Tax, provincial retail sales taxes or the Harmonized Sales Tax, as well as any environmental, liquor and tobacco taxes if applicable. This means that the CPI can change as a result of changes in any of these taxes.

The tax exemption began on December 14, 2024, and ended on February 15, 2025, affecting approximately 10% of the CPI basket, it said.

“Prices at the pump fell 16.7% year over year in January, after a 13.8% decline in December. The larger year-over-year decline was mainly due to a base-year effect. The index rose 0.5% month over month in January 2026, compared with a 4.0% increase in January 2025, when crude oil prices rose. Additionally, the partial reintroduction of the provincial gas tax in Manitoba in January 2025 is no longer impacting the 12-month movement,” explained Statistics Canada.

For food purchased from restaurants, prices were higher in January 2026 (+12.3%) compared with January 2025, when prices were lower as a result of the tax break.

Photo: Natalia Blauth
Photo: Natalia Blauth

Similarly, prices rose on a year-over-year basis for other previously tax-exempted goods in January 2026, including alcoholic beverages purchased from stores (+7.9%), alcoholic beverages served in licensed establishments (+9.0%), toys, games (excluding video games) and hobby supplies (+8.7%) and children’s clothing (+6.3%), it said.

“Prices for food purchased from stores rose 4.8% year over year in January following a 5.0% increase in December. The slower price growth was mainly driven by a decline in fresh fruit prices (-3.1%) in January, after a 4.5% increase in December. Amid generally strong or stable harvests in producer regions, the largest contributors to downward pressure on prices were berries, oranges and melons,” said Statistics Canada.

Leslie Preston
Leslie Preston

Leslie Preston, Managing Director & Senior Economist, TD Economics, said: “Even with the base year effect from last year’s GST holiday, inflation was looking softer than expected in January. Underlying inflation remains above the 2% target on a year-on-year basis, but trends in recent months are looking decidedly soft. Canadian government bond yields are off slightly on the soft report.

“Overall, January’s data is consistent with our expectation for inflation to moderate to the Bank’s target over the next year (see recent forecast), as past inflation problem areas, like rents, continue to cool.”

Douglas Porter
Douglas Porter

Douglas Porter, Chief Economist, BMO Capital Markets, said: “Overall, this is an encouraging result for the Bank of Canada, with inflation finally nearing the 2% target on a broader basis. There’s still some wood to chop on core inflation, but the shorter term metrics are moderating noticeably. Still, the Bank has made it abundantly clear that the bar to cut rates again is quite high, and it continues to stress that monetary policy cannot fix supply shocks. Even so, if inflation continues to decelerate, the Bank could be in position to support the economy should growth truly struggle as it undergoes a structural shift.”

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