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Gray Collection unveils Metcalfe Montréal

By
Mario Toneguzzi
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Gray Collection photo
Gray Collection photo

Four years after the celebrated opening of Metcalfe Ottawa, Gray Collection has expanded the brand with the arrival of Metcalfe Montréal — what it calls a contemporary, light‑filled address crafted for a new generation of travelers: aesthetic, curious, demanding, and deeply urban.

Ideally located in the heart of downtown, Metcalfe Montréal redefines the downtown boutique‑hotel standard and offers a strategic base for business guests — close to major office towers, transit connections, and the city’s key commercial arteries — while also placing leisure travelers steps away from Montréal’s dining, shopping, and cultural highlights, said the company.

The hotel blends the ease and practicality of an ultra-central location with a warm, modern atmosphere designed for comfort, inspiration, and effortless escape. Here, design, culture, and gastronomy converge in a space conceived as an inspiring refuge for those who live, create, and work at the city’s rhythm, it said.

With 119 rooms dressed in warm tones, natural materials, and minimalist lines, Metcalfe Montréal offers modern comfort and a calming aesthetic in the heart of downtown. Outside, an urban outdoor pool provides a rare moment of relaxation in the city — a simple yet precious luxury that gives the property an unexpected micro‑resort feel, it added.

Dimitri Antonopoulos
Dimitri Antonopoulos

“Metcalfe Montréal reflects the natural evolution of our vision: a contemporary, human‑centered hotel rooted in the daily life of Montrealers as much as in that of travelers,” said Dimitri Antonopoulos, President of Gray Collection.

At the heart of the experience is Benjamin, one of downtown’s most distinctive restaurants. A modern Parisian steakhouse — a rarity in Montréal — where European elegance meets the city’s contemporary energy. Already a favorite among locals, Benjamin stands out with its exceptional grilled dishes, bright and sophisticated ambiance, morning‑to‑night energy, and a unique cocktail program, said the Gray Collection.

“At Gray Collection, restaurants do not simply complement the hotel — they define it. Benjamin becomes the true gateway into the Metcalfe Montréal experience, both for Montrealers and for travelers,” it explained.

“Metcalfe Montréal also offers event and meeting spaces accommodating up to 75 guests in cocktail format — a rare competitive advantage for a boutique hotel of this size, paired with an elevated culinary offering for attendees. Bathed in natural light, these spaces are designed for creative meetings, corporate workshops, press launches, and intimate private events.

Gray Collection photo
Gray Collection photo

“A lively, modern, and deeply rooted in Montréal property, Metcalfe Montréal is more than a hotel — it is a new signature address for downtown. A brighter, more modern, more local expression of high end‑ hospitality, powered by Gray Collection, a group that continues to shape the art of hosting in Canada.”

The company said the new Montréal address builds on Gray Collection’s momentum. In the 2025 Condé Nast Traveler Readers’ Choice Awards, every hotel in the portfolio ranked among the top five in Eastern Canada — with Auberge du Vieux Port‑ at #2, Metcalfe Ottawa at #3, Le Petit Hôtel at #4, and William Gray at #5 — and Le Petit Hôtel earning a One Michelin Key for the second consecutive year.

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GWLRA redefines Toronto’s back-to-office experience with Berczy Square (Photos)

By
Mario Toneguzzi
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Berczy Square. Photo courtesy of GWL Realty Advisors
Berczy Square. Photo courtesy of GWL Realty Advisors

GWL Realty Advisors (GWLRA) has unveiled extensive renovations to the lobby at Berczy Square that put a warm and welcoming new spin on a unique downtown office for Toronto’s back-to-office era.

Anchored by a monumental 90-foot LED screen displaying atmospheric digital art, the reinvigorated design encourages office workers and the wider community to slow down, linger and look up at the 13-storey building’s landmark atrium architecture. 

The new lobby is a part of GWLRA’s two-year renovation and rebranding to transform the property at 33 Yonge into a social hub and destination. Steps from Union Station, the Financial District, St. Lawrence Market and the PATH, Berczy Square also includes a new private fitness facility, showers and lockers for commuters who bike and walk, five outdoor patios, two coffee shops, and grab-and-go retail.

The retail spaces are leased up, so now that the lobby is open it completes the repositioning of the building – the idea is to really make Berczy Square a destination in that part of the city and bring in more foot traffic from the neighbourhood, which benefits the retail during work week but also weekends.

Berczy Square. Photo courtesy of GWL Realty Advisors
Berczy Square. Photo courtesy of GWL Realty Advisors

GWLRA is stepping up amenities in offices to support employers’ workplace/retention strategies. More office landlords are taking this approach – and retail offerings and hospitality-inspired lobbies are a big part of that.

The Joneses, Ceci Bar  and  Biff’s Bistro are owned and operated by the Oliver & Bonacini Group. Sammarco is operated by the group behind Giulietta and Osteria Giulia. Also at the Square are Café Landwer, Tim Hortons, Green Box, Surmesur and Rendez Vous barber shop.

Devan Sloan
Devan Sloan

“In today’s market, landlords have to earn the commute. Tenant needs and expectations are evolving, and the best office buildings are adapting,”  said Devan Sloan, Vice President, Asset Management and Leasing at GWLRA, adding that Berczy Square is 96% leased. “That means real innovation in workplace design and amenities. Berczy Square sets a new standard for creating welcoming spaces that help connect Toronto’s downtown and the people who live and work in them.

“The intention really was to create a place where people want to gather and hang out. Whether that’s a quick coffee meeting with colleagues, grabbing some lunch and eating in the lobby, or plugging in your laptop—we have seating that would suit any one of those.

“So we’ve got soft seating, desk seating where you can plug your laptop in with lighting, casual seating, and high-top seating. It’s a very versatile lobby. We’re really trying to encourage people to gather there and spend some time.”

In August 2024, GWLRA revealed that the landmark building at one of Toronto’s most prominent intersections was getting a makeover with extensive renovations to modernize 33 Yonge’s façade and lobby, part of an overall strategy to reimagine the property as a destination.

Along with the renovations, GWLRA revealed new branding for the property – now called Berczy Square – drawing inspiration from the adjacent Berczy Park and the building’s unique location at the junction of two distinct neighbourhoods in Toronto’s downtown core.

“We went through and did a significant amount of leasing on the retail front, both to full-service sit-down restaurants and a few quick-service retail as well as some amenity retail at the building too. We’ve pretty much fully transitioned following the pandemic. That was a huge lift,” said Sloan.

“Then getting the lobby renovated as part of that plan, it is really the same motivation as the retail repositioning. It’s to upgrade the quality and the experience available at the asset for our primary customer, which is our office tenant.”

Berczy Square. Photo courtesy of GWL Realty Advisors
Berczy Square. Photo courtesy of GWL Realty Advisors

Designed for Lingering and Looking Up 

Alison McNeil
Alison McNeil

Led by Alison McNeil of architecture firm DIALOG, who also redesigned the Four Seasons Hotel Toronto lobby and bar, the new Berczy Square strikes a balance between hospitality and productivity while creating a distinctive connection between Yonge Street’s commercial heart and the iconic Berczy Park in Old Town, said GWLRA. 

Evoking a Zen, otherworldly natural landscape, the refreshed space includes tree-like columns at the Yonge Street entrance, a reflecting pool, a vapor-based fire pit, hanging moss pendants, plenty of greenery and new seating, as well as a trellis that wraps the elevator bay, anchors the screen and preserves the original Travertine wall, it said. 

All the design interventions to the original building are “soft touch” to preserve architectural details. And all materials used in the renovation are 100% Canadian.  

“The lobby at Berczy Square represents a shift in how the office building has evolved,” said McNeil. “No longer simply a place to pass through, we’ve reimagined the lobby as a destination for gathering and connection — a space that reflects both the building’s location and identity.” 

“We call this design concept Pause because it invites people to slow down, look up, and take a moment to breathe. We amplified the openness of the original atrium by layering it with new materials and uses tailored to the needs of today’s employees,” added McNeil. “Purposeful spaces to work, wait, or relax draw inspiration from Ontario’s natural landscape and materiality, reinforcing a sense of place.” 

GWLRA and DIALOG envisioned the lobby as a contemporary town square that brings together a diverse cross-section of Torontonians from within and outside the building in ways that inspire, connect and ground them. 

The Yonge Street entrance features seating around trees and the reflecting pond, creating ideal spaces for workers to sit, read, scroll and take calls. The centre section below the screen and trellis features an elevated “deck” area with custom-designed banquettes and communal tables ideal for gatherings and events. The section adjacent to Berczy Park is styled like a backyard, with lounge chairs and picnic tables, explained GWLRA.

Berczy Square. Photo courtesy of GWL Realty Advisors
Berczy Square. Photo courtesy of GWL Realty Advisors

Taking Digital Art to New Heights 

Berczy Square features the only atrium-style lobby in Toronto’s Financial District. Highlighting this defining feature was central to the redesign. 

The uniquely shaped 90-foot-tall, six-foot-wide screen runs the full spine of the building and features original digital art by acclaimed Montreal-based  creative multimedia studio Gentilhomme, which has created large-format  immersive art for the Burj Khalifa in Dubai, George Bush Intercontinental Airport in Houston and Cirque du Soleil, noted GWLRA.

For Berczy Square, the company’s team designed and produced a series of original artworks called “capsules.” This generative content responds to a constant flow of data, such as the time, the weather, the seasons and sports games happening in Toronto on a given day, causing the images to morph in real time and triggering “easter eggs” to appear, it said.

The digital art complements DIALOG’s approach the interior design. The four capsules include Living Architecture, the hero piece: a tree that grows by the hour and transforms with the seasons. Breach of Light offers an ambient, hypnotic flow of continuous movement. Mirror of Light presents a calm, passive, dreamlike sky. Surreal Hourglass is the most literal timekeeper, with a parkour for descending balls that mark the passing hours. 

Thibaut  Duverneix
Thibaut  Duverneix

“The artwork is the heartbeat of Berczy Square; it responds to the city and the rhythm of the people within it,” says Thibaut  Duverneix, Founder and Executive Creative Director of Gentilhomme. “We have treated the screen as an architectural feature, a canvas for atmospheric art rather than advertising, to create a landmark experience that invites the community to slow down and look up.” 

Originally built in 1982 and designed by WZMH Architects, the property spans a two-acre stretch between Wellington and Front Streets. GWLRA undertook the renovations and rebranding on behalf of the property owners, the Great-West Life Canadian Real Estate Investment Fund No.1 (CREIF) and the London Life Real Estate Fund. 

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Operating a retail business from a barge in the Netherlands

By
Mario Toneguzzi
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Sian Roberts and Kevin Dunal
Sian Roberts and Kevin Dunal

At a time when more Canadians are rethinking what retirement looks like, lifelong sailors and retired brand builders Sian Roberts and Kevin Dunal offer a compelling second-act founder story. 

While living aboard a 95-year-old Dutch barge in the Netherlands, the couple encountered a problem familiar to many downsizing consumers: traditional cookware simply wasn’t designed for tight, modern living. Their search led them to nesto by Cook Vision, a German-engineered nesting cookware system that reduces storage needs by up to 50 per cent without compromising performance or durability. 

With more than 50 years of combined experience launching and scaling brands across North America, Roberts and Dunal quickly recognized a broader market opportunity, particularly as Canadians move into smaller homes and prioritize longer-lasting household investments. Though officially retired, they made the deliberate decision to return to entrepreneurship, leading nesto’s expansion into Canada. 

Today, they are building the brand around a system-based, “buy better, buy once” philosophy, positioning nesto as a premium alternative to cluttered cookware sets, and a case study in opportunity-driven retirement entrepreneurship. 

Kevin Dunal
Kevin Dunal

“We’re lifelong boaters and sailors, and as we headed towards the goal of retirement, we purchased a 95-year-old historic Dutch barge in the Netherlands, which we’ve restored. We live on it for half the year. It’s a great way to tour the continent and enjoy the culture,” explained Dunal.

“We had to outfit the entire barge, so it came empty. I went to the Düsseldorf Boat Show, which is the largest boat show in the world. I went there to start sourcing some of the materials we needed, everything from electrical to pots and pans,” said Roberts.

Sian Roberts
Sian Roberts

“I was walking past a booth called Cook Vision, and it literally stopped me cold because the product I saw there we’d never seen anything remotely like it in North America. We purchased the product, which is the nesto cooking series, for our barge, started using it, and immediately fell in love with it.

“Friends who came on board said, “Where do we get this?” One thing led to another, and now we’re importing it for North America.”

Prior to this, they both came from a deep business experience. 

“My background is general management for a couple of large companies in Canada. I ran Johnson & Johnson Vision Care, which is disposable contact lenses—Acuvue—so a very strong consumer brand. It’s a B2B and B2C model. Then I managed Align Canada, which is the Invisalign brand. Again, a very strong B2C and B2B model. Both were very disruptive technologies, really changing the way people wore contact lenses and how they straightened their teeth,” said Roberts.

“My education originally is industrial design as a product designer, and communications. Then I switched over to the tech world and managed some fairly large brands. I was a VP for Canada and then the Americas for Adobe Systems, and later a 3D visualization company, Alias, which ended up at Autodesk,” added Dunal.

The two go back and forth from the barge to Toronto.

“It’s a business that can be run from the back of a barge. With technology the way it is now, you really can do this from anywhere. We’re establishing the business and the channels right now and setting it up so that we can indeed be back and forth,” said Dunal.

“Technology is just spectacular to help us, if you’ve got the background, business, and experience. Digital connections for communication. We really leverage AI. We have very good connections on our barge, and we travel back and forth,” added Roberts.

“The nice thing is the product was developed solely in Germany, so being in both continents and understanding what works there and being able to leverage that for the North American market really helps us.”

Dunal said the potential for the product is enormous. 

“You need to look at the entire cookware market. We purchased it because of its nesting capability, so it was great for a boat. But when we came back to our house in Toronto and started using our other cookware—which is actually really high quality—we really missed all the capabilities of the nesto series,” he said.

“We’ve had many people buy the product based on its nesting capability and then be really blown away by the professional quality of it. So the market—you can think it’s niche, or you can say it’s actually anyone that cooks.”

“What stood out to us in using it is we realized it’s a brand-new category. There are times in history when you look at things like this and think, “Why didn’t we think of that?” One example is putting wheels on luggage. We landed a person on the moon, and it wasn’t until two years later that we figured out putting wheels on luggage,” added Roberts.

“Cookware hasn’t changed since the medieval ages in some respects, and this just rethinks how you use it. Why can’t you use a pot as a serving device? Why does it need a handle? You can move it from the stove to storage and everything else. So yes, it’s a category killer—who knows where it can go.”

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Daily Synopsis: Apr 7, 2026

By
Retail Insider
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Today’s Retail Insider articles explore significant moves in Canadian retail, including Skip’s new nationwide grocery delivery partnership with Loblaw and T. LINE’s expansion through U.S. boutique collaborations paired with limited-edition drops. Insights from Jay Klein of PÜR Gum highlight brand growth fueled by transparency and strategic retail alliances. These stories reflect a broader trend of brands leveraging partnerships and agile retail models to navigate evolving consumer demands and market dynamics. Below are today’s featured reports followed by Canadian retail news from around the web.

 

🗞️ The Day’s Retail Insider Article List

 

🌐 Canadian Retail News From Around the Web

Jacquard Fabrics Journey from Silk Road

By
Retail Insider
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Jacquard fabrics trace their roots to early textile routes like the Silk Road. Traders carried woven textiles across regions, spreading techniques and patterns. These fabrics were valued for their detailed designs and durability. They became symbols of culture and craftsmanship in many societies. 

Over time, weaving methods improved with new tools and skills. Patterns became more complex and refined. This laid the foundation for what we now call luxury jacquard fabrics. The focus was always on texture, detail, and long lasting quality.

How the Jacquard Loom Changed Production

The invention of the Jacquard loom marked a major shift in textile making. It allowed weavers to create detailed patterns automatically. This reduced manual work and improved consistency. Production became faster and more precise.

This innovation also made large scale production possible. Designers could experiment with more patterns and styles. Today, this same concept supports modern custom jacquard fabric production. It helps brands create unique designs with accuracy.

Top Features That Define Jacquard Fabrics

Jacquard fabrics are known for woven patterns, not printed ones. This gives them depth and texture that stands out. The designs are part of the fabric itself, making them more durable.

Another key feature is versatility. These fabrics can be made from silk, cotton, or blends. Luxury jacquard fabrics often use fine materials for a richer feel. This makes them suitable for both fashion and interiors.

Best Uses of Jacquard in Modern Fashion

Jacquard fabrics are widely used in suits, dresses, and jackets. Designers use them to add texture and interest to outfits. They help create a more refined and structured look.

They are also popular in accessories like ties and scarves. A custom jacquard fabric design can make a product stand out. This is especially useful for brands looking to build identity.

How Custom Jacquard Fabric Supports Branding

Custom designs allow brands to create exclusive patterns. This helps them stand apart in competitive markets. It also gives more control over colors and textures.

Working with a custom jacquard fabric supplier allows flexibility. You can adjust designs based on trends or customer demand. This helps keep your collection fresh and relevant.

Top Industries Using Jacquard Fabrics Today

Fashion is the largest user of jacquard fabrics. Designers use them for both casual and formal collections. Their texture adds value to garments.

Home decor is another growing segment. Curtains, upholstery, and cushions often use jacquard fabrics. Luxury jacquard fabrics are preferred for premium interior designs.

Industry Expert Insight: Mary Lou Yilitie

Mary Lou Yilitie is the co-founder and General Manager of YiLi Necktie & Garment, specializing in necktie manufacturing and fashion accessories. With over 20 years of experience, she has strong expertise in production, international trade, and logistics.

She focuses on maintaining product quality and managing global partnerships. She also shares valuable insights on tie materials, design, and production, helping professionals better understand the industry.

Best Materials Used in Jacquard Weaving

Silk is one of the most valued materials in jacquard fabrics. It gives a smooth finish and elegant look. This makes it ideal for high end fashion.

Cotton and polyester blends are also common. They offer durability and cost efficiency. This makes them suitable for everyday use and large scale production.

How to Choose the Right Jacquard Fabric

Start by understanding your product needs. Different uses require different fabric weights and textures. For example, clothing needs softer materials than upholstery.

Then focus on design and pattern clarity. A good custom jacquard fabric should have sharp and consistent patterns. This reflects quality and attention to detail.

Minimal patterns are gaining popularity in modern fashion. Clean and subtle designs are easier to style. They appeal to a wider audience.

Bold patterns are also in demand for statement pieces. These designs attract attention and add character. Luxury jacquard fabrics often combine both styles to meet different needs.

Best Practices for Retailers and Brands

Retailers should offer a mix of classic and modern designs. This helps attract different customer groups. It also reduces the risk of slow moving inventory.

Building strong supplier relationships is important. A reliable partner ensures consistent quality. This is key when working with custom jacquard fabric production.

How Global Demand Is Shaping Jacquard Fabrics

Global fashion trends influence jacquard demand. As markets grow, so does the need for diverse designs. This pushes manufacturers to innovate.

Digital platforms also play a role. Online stores make it easier to reach global customers. This increases the visibility of luxury jacquard fabrics across regions.

Top Sourcing Tips for Better Fabric Quality

Choosing the right supplier is key to long term success. Look for partners who understand weaving techniques and material quality. This helps ensure consistent results across all orders. It also reduces issues like uneven patterns or weak fabric structure.

A supplier focused on luxury jacquard fabrics can guide you on design and material choices. This support is useful when planning new collections. At the same time, working with a custom jacquard fabric partner allows you to test designs in small batches. This makes it easier to improve products before scaling production.

Future Outlook of Jacquard in Fashion

Jacquard fabrics will continue to evolve with new technology. Digital weaving and design tools are improving production. This allows more complex and creative patterns.

Sustainability is also becoming important. Many brands are exploring eco friendly materials. This shift will shape the future of custom jacquard fabric production.

Final Thoughts on Jacquard Fabric Growth

Jacquard fabrics have come a long way from early trade routes. They remain relevant due to their quality and design flexibility. Their role in fashion and interiors continues to grow.

For businesses, the focus should be on quality and customization. Working with the right partners helps maintain consistency. This supports long term growth in a competitive market.

FAQs

What makes jacquard fabric different from printed fabric

Jacquard fabric has patterns woven into it, while printed fabric has designs added on the surface.

They offer rich texture, durability, and a premium look that suits high end fashion and decor.

What is custom jacquard fabric used for

It is used for creating unique designs in clothing, accessories, and home decor products.

Is jacquard fabric suitable for daily wear

Yes, depending on the material, it can be used for both everyday and formal clothing.

How can brands benefit from custom jacquard designs

They can create unique products, improve brand identity, and attract more customers.

The Retailer’s Guide to the Best 3PL Fulfillment Partners in the USA (2026 Edition)

By
Retail Insider
-

If you run an eCommerce brand, you’ve probably hit the wall. Orders are coming in faster than you can pack them. Your garage, spare bedroom, or rented storage unit is bursting at the seams. Customer complaints about slow shipping are trickling in. Sound familiar?

This is the moment most growing brands discover third-party logistics,  or 3PL,  providers. And in 2026, the question isn’t whether you need one. It’s which one is the right fit for where your business is right now, and where it’s heading.

This guide breaks down the best 3PL fulfillment companies operating in the USA today, what makes each one stand out, and how to choose the right partner for your brand.

What Is a 3PL and Why Does It Matter in 2026?

A third-party logistics (3PL) provider handles the physical side of your eCommerce operation: warehousing your inventory, picking and packing orders, shipping them to customers, and managing returns. Instead of doing all of this yourself, you outsource it to a specialist.

The stakes have never been higher. 60% of shoppers say delivery speed influences their loyalty, and 67% have abandoned carts due to unclear delivery timelines. In this environment, a slow or unreliable fulfillment operation isn’t just an operational headache, it’s a direct threat to revenue and brand reputation.

The right 3PL gives you access to negotiated carrier rates, strategically located warehouses, and technology integrations that would take years and millions of dollars to build in-house. The wrong one buries you in hidden fees and missed shipments.

Here’s who the top players are in 2026.

1. Simpl Fulfillment — Best for Small-to-Mid Volume DTC Brands

Best for: Ecommerce brands shipping approximately 1–500 orders per month that want predictable pricing, fast fulfillment, and simple onboarding.

Simpl Fulfillment is a Texas-based 3PL provider focused on helping growing direct-to-consumer brands streamline their order fulfillment without dealing with complicated pricing models or operational bottlenecks. The company provides an all-inclusive fulfillment structure designed to remove hidden costs often associated with traditional logistics providers.

Their flat-rate pricing covers core fulfillment services such as pick and pack, packaging materials, and shipping, allowing brands to forecast fulfillment costs more accurately as they scale. This pricing transparency makes Simpl particularly attractive to smaller ecommerce businesses that want operational clarity without unexpected surcharges.

One of Simpl’s key advantages is its focus on speed and reliability. Orders submitted before the daily cut-off time are shipped the same day, supported by internal quality control systems that help maintain a high level of order accuracy. This operational consistency helps ecommerce stores maintain customer satisfaction and reduce fulfillment-related issues.

Simpl integrates with a wide range of ecommerce platforms including Shopify, Amazon, WooCommerce, Walmart Marketplace, Etsy, eBay, and other popular sales channels, allowing merchants to sync inventory and automate order processing with minimal technical setup. In addition to standard fulfillment, the company also supports FBA preparation, product bundling, kitting projects, subscription box fulfillment, and custom packaging requirements.

Packaging is treated as part of the brand experience rather than just a logistics function. Businesses can include branded inserts, protective packaging materials, and customized presentation elements designed to improve the customer unboxing experience while optimizing packaging efficiency.

For ecommerce companies looking for a fulfillment partner that combines transparent pricing, reliable shipping timelines, and integration flexibility, Simpl Fulfillment offers a practical solution tailored to growing DTC operations.

2. ShipBob — Best for Fast-Growing DTC Brands Needing 2-Day Delivery

Best for: Brands scaling past 500 orders/month who need nationwide reach and speed

ShipBob operates more than 50 fulfillment centers across the USA and is one of the most recognized names in eCommerce fulfillment. Their nationwide footprint allows brands to store inventory close to their customers, dramatically reducing both shipping times and costs.

ShipBob integrates seamlessly with Shopify, BigCommerce, Amazon, and other major platforms, and offers a transparent pricing dashboard so brands can track costs in real time. Their onboarding is fast, and their tech stack is strong, making them a natural fit for DTC brands experiencing rapid growth who need infrastructure that can scale with them.

The tradeoff? ShipBob is best suited for brands with a moderate-to-high order volume. Smaller operations may find the cost structure less favorable until they hit meaningful scale.

3. Red Stag Fulfillment — Best for Heavy, Oversized, or High-Value Products

Best for: Brands with products over 10 lbs, bulky dimensions, or high per-unit value

Most 3PLs quietly avoid products that are large, fragile, or heavy. Red Stag was founded by eCommerce operators specifically to solve this gap. Red Stag offers performance guarantees backed by payment when they miss them, and operates two strategic U.S. locations that reach 96% of the country within two days via ground shipping. 

Their item-level quality control and white-glove handling make them the go-to for brands that can’t afford mispacks or damaged shipments. If your product requires extra care — and most brands with high-value or oversized items know the pain of a poorly handled shipment — Red Stag’s model is worth serious consideration.

4. ShipMonk — Best for Omnichannel Brands

Best for: Brands selling across Amazon, DTC, and wholesale simultaneously

ShipMonk’s automation-driven approach and support for 75+ platform integrations make it one of the strongest options for brands operating across multiple channels at once. Their inventory management tools are particularly well-suited for subscription box brands and those with complex bundling or kitting requirements.

ShipMonk also offers solid B2B/wholesale fulfillment capabilities, including EDI support and pallet-level shipping — useful for brands that are beginning to land retail placements alongside their DTC operations.

5. Buske Logistics — Best for Enterprise and B2B Fulfillment

Best for: Mid-to-large brands with complex supply chain requirements, cross-border shipping, or regulated product categories

Buske Logistics combines tech innovation and customized workflows to handle complex fulfillment needs, including cross-border shipping and food-grade storage. They serve industries from retail and industrial to food and beverage, and their custom onboarding process means brands with specialized requirements aren’t forced into a one-size-fits-all model.

Buske is particularly strong for brands that are growing into B2B distribution alongside their DTC channels. They support both palletized shipments for big box retailers and unit-level pick/pack for eCommerce, handling both simultaneously without requiring multiple providers.

6. Cart.com — Best for Mid-Market Omnichannel Brands

Best for: Lifestyle, beauty, and wellness brands with both DTC and retail ambitions

Cart.com brings together a nationwide fulfillment network with a proprietary order management system (OMS) and warehouse management system (WMS), giving brands real-time control over inventory across every channel. Their fulfillment network enables 1-to-2-day shipping to 98% of the USA, and they are particularly well-regarded among beauty, cosmetics, and health and wellness brands that need both speed and brand presentation.

7. Whitebox — Best for Amazon and Walmart Marketplace Sellers

Best for: Brands that generate most of their revenue through Amazon or Walmart and want fulfillment combined with marketplace strategy

Whitebox takes a unique approach by combining 3PL fulfillment with active marketplace management. They handle FBA-compatible and FBM-compatible fulfillment while also managing ad strategy and inventory optimization on Amazon and Walmart. For brands heavily dependent on marketplace performance, this integrated model can be a significant competitive advantage.

How to Choose the Right 3PL for Your Brand

With so many strong options, the decision comes down to a few key variables:

Order volume. Simpl Fulfillment is purpose-built for brands shipping 1–500 orders per month. ShipBob and ShipMonk become more competitive as volume grows. Enterprise-grade providers like Buske are built for high-volume complexity.

Product type. Heavy or oversized? Look at Red Stag. Temperature-sensitive or food-grade? Buske has purpose-built infrastructure. Subscription boxes or kitted products? ShipMonk and Simpl both excel here.

Sales channels. If you’re Shopify-first with a clean operation, Simpl or ShipBob are natural fits. If you’re selling across five platforms simultaneously, ShipMonk or Cart.com’s omnichannel capabilities may serve you better.

Pricing transparency. Several factors influence your 3PL services bill, including order volume, storage space requirements, value-added services, shipping distance and weight, and any special handling needs. shiphero Always request a detailed quote and ask specifically about dimensional weight charges, storage minimums, and peak season surcharges before signing.

Technology. Your 3PL should connect seamlessly with your existing tech stack. Simpl’s native integrations with 80+ platforms make it one of the most plug-and-play options on the market. For brands on custom or enterprise systems, providers like Buske with deep ERP and EDI capabilities are worth evaluating.

The Bottom Line

The best 3PL for your business is the one that matches your current volume, product profile, and growth trajectory, not the one with the most name recognition or the longest list of features.

For small-to-mid-sized DTC brands that want straightforward pricing, same-day shipping, and a partner that genuinely cares about the customer experience, Simpl Fulfillment stands out as one of the strongest options in the market. Their flat-rate model, 99.99% accuracy rate, and same-day fulfillment cut-off make them an exceptional choice for brands shipping up to 500 orders per month who are done with 3PL complexity.

Whatever stage your brand is at, the right fulfillment partner isn’t just a vendor, it’s the infrastructure your growth is built on. Alongside fulfillment efficiency, investing in link building services for ecommerce website growth helps brands build authority and attract high-intent search traffic.

Wholesale Resurgence Reshapes Retail Growth Strategy

By
Craig Patterson
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Fashion store with wholesale brands. Photo: RI/Google

A notable shift is underway in the retail industry, as wholesale regains prominence after years of direct-to-consumer dominance. New data from Lightspeed’s NuOrder platform suggests that wholesale is now the primary growth driver for many brands, reflecting a broader recalibration toward profitability and scale.

According to the 2026 State of B2B eCommerce report, based on insights from 200 senior wholesale leaders, 78% of brands now rank wholesale as their top investment channel. By contrast, direct-to-consumer physical retail has fallen sharply, with only 18% of brands prioritizing it. This signals a clear pivot in how companies are approaching growth, with wholesale increasingly viewed as a more predictable and margin-efficient pathway.

Retail expert Bruce Winder says the shift is not entirely surprising given the challenges associated with scaling direct-to-consumer operations. “DTC is a tough business unless you already have a strong wholesale foundation,” he explained. “The volume just isn’t there in most cases compared to wholesale, and the cost structure of retail can be very difficult to sustain.”

Margin Pressures Drive Strategic Reset

The renewed focus on wholesale growth in retail is closely tied to a broader industry emphasis on profitability. Rather than pursuing aggressive expansion, brands are prioritizing cost control, pricing flexibility, and margin improvement.

Lightspeed’s data shows that 54% of retailers are focused on reducing costs, while 46% are emphasizing pricing flexibility and 43% are targeting margin gains. This marks a clear departure from the growth-at-all-costs mindset that characterized much of the past decade.

Bruce Winder
Bruce Winder

Winder noted that many brands underestimated the operational burden of running their own retail networks. “Retail is a low-margin business with significant fixed and variable costs,” he said. “A lot of companies stepped into it and realized the economics didn’t justify the investment, especially without sufficient scale.”

He pointed to high-profile examples such as digitally native brands that struggled to sustain valuations once they expanded into physical retail, highlighting the risks of relying too heavily on a direct-to-consumer model.

Wholesale Offers Scale, but Not Without Challenges

While wholesale growth in retail is gaining momentum, the infrastructure supporting it remains underdeveloped. Only 9% of brands report having fully integrated wholesale systems, while 62% cite a lack of standardization and 63% report ongoing data accuracy issues.

Even as visibility improves, with 74% of brands now able to track sell-through data, nearly half say that information is not actionable. This disconnect underscores what the report describes as a “maturity gap” between wholesale’s strategic importance and the systems needed to support it effectively.

Winder emphasized that wholesale allows brands to focus on core strengths such as product development while offloading many of the operational complexities associated with retail. “You don’t have to worry about all those downstream costs,” he said. “It can be a more profitable part of the value chain compared to running stores.”

The Evolving Role of Channels in a Polarized Market

The resurgence of wholesale also reflects broader structural changes in retail. The market has become increasingly polarized, with large-scale players dominating volume and specialty brands competing in more focused niches.

“Retail today is very polarized,” Winder explained. “At the high-volume end you have major players, and at the other end you have specialty brands. It’s difficult to operate in the middle, especially for multi-brand retailers.”

This dynamic is influencing how brands approach distribution. Many are now adopting hybrid strategies, using wholesale to achieve scale while selectively investing in direct-to-consumer channels where it makes economic sense.

Winder added that success often depends on aligning the business model with product economics. “If you’re selling high-ticket items with strong margins, you can make retail work,” he said. “But for lower-priced products, it becomes much harder to cover the costs without significant volume.”

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Skip partners with Loblaw for grocery delivery

By
Mario Toneguzzi
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Skip image
Skip image

Skip, Canada’s homegrown delivery network, has brought Loblaw Companies Limited onto its expanding retail network to bring fast and convenient grocery delivery to Canadians coast to coast.

From fresh produce to pantry staples and last-minute essentials, Canadians can now order their grocery top up needs on Skip across 13 participating Loblaw banners like No Frills, Loblaws, Real Canadian Superstore, Maxi, and Your Independent Grocer. 

The collaboration marks another key milestone in Skip’s continued grocery expansion, connecting Canadians with one of the country’s most recognized grocery brands while strengthening Skip’s growing retail offering. It brings together two iconic Canadian brands with a shared commitment to supporting their communities and meeting the evolving convenience needs of Canadians, said the company in a news release on Tuesday.

As Canadian households become increasingly time constrained, the demand for fast, flexible shopping options continues to grow. The partnership helps Canadians easily handle any last-minute grocery runs, midweek pantry refills, and everyday top-up needs, it said.

Paul Sudarsan
Paul Sudarsan

“Our partnership with Loblaw brings together two homegrown brands to redefine convenience and bring the best of Canadian grocery directly to customers’ doors,” said Paul Sudarsan, SVP, Partnerships at Skip. “From the weekly top-up shop to the last minute dinner save, we’re meeting Canadians exactly where they are, at every price point and in every postal code.”

Avery Ironside
Avery Ironside

“With Skip we are excited to provide a new way to get groceries delivered with a great Canadian partner,” said Avery Ironside, Senior Director of Marketing & Growth at Loblaw. “It’s now even easier for Canadians to get the products they know and love when and where they need them, including their favourite PC  foods.”

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Clutch Opens Ottawa Customer Hub at Bayshore

By
Craig Patterson
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Clutch at Bayshore Shopping Centre in Ottawa. Photo supplied

Toronto-based Clutch is expanding its physical footprint with the launch of a new Customer Hub at Bayshore Shopping Centre, marking its first location in Ottawa and second Customer Hub nationally. The opening reflects a broader strategy to complement its digital-first model with selective in-person touchpoints as the company continues to grow across Canada.

The new Ottawa location, situated at 100 Bayshore Drive, will officially open to the public with a grand opening event on April 11, where visitors can stop by for refreshments and learn more about the company’s services.

 

Blending E-Commerce with In-Person Experience

The Clutch Ottawa Customer Hub is designed to function as a centralized pickup and drop-off point for customers buying or selling vehicles through the company’s online platform. As the company scales, these physical hubs are intended to enhance accessibility while maintaining the efficiency of a fully digital transaction process.

“We’ve seen how impactful a physical space can be in connecting with our customers,” said Dan Park. “Transparency and convenience are core to our business, and giving Canadians the flexibility to engage with us how they want, whether fully online or with in-person support, is important as we continue to grow across Canada.”

At the Bayshore location, customers will be able to complete vehicle handoffs, access support from on-site staff, and receive guidance through the digital buying or selling process. The space also includes dedicated stations where customers can browse inventory and compare vehicles with assistance from Clutch representatives.

Supporting Growth of Canada’s Online Car Retail Market

Founded in 2016, Clutch has positioned itself as a full-service online retailer for pre-owned vehicles, differentiating itself from traditional marketplaces by owning and reconditioning its inventory. Each vehicle undergoes a 210-point inspection process, and purchases are backed by a 10-day money-back guarantee, allowing customers to “test-own” their vehicle after delivery.

The company has experienced significant growth in recent years, driven in part by shifting consumer preferences toward e-commerce and convenience. Clutch reached profitability in 2024 and has raised more than $160 million in funding, reflecting strong investor confidence in its model.

While the platform enables end-to-end online transactions including financing and delivery, the introduction of physical hubs signals a hybrid approach that combines digital efficiency with human interaction. The Clutch Ottawa Customer Hub represents a continuation of this strategy, offering customers optional in-person support without altering the core online experience.

Strategic Location in a Major Ottawa Retail Destination

The choice of Bayshore Shopping Centre underscores the importance of accessibility and visibility in Clutch’s expansion strategy. Located in Ottawa’s west end, the centre is one of the region’s largest retail destinations, drawing millions of visitors annually and serving as a key transit hub.

With more than 180 retailers and a long history dating back to its opening in 1973, Bayshore has evolved into a super-regional shopping centre following a major redevelopment completed in 2016. Its location at the junction of Highways 417 and 416 provides convenient access for residents across Ottawa’s western suburbs, including Nepean and Kanata.

By situating its Customer Hub within a high-traffic retail environment, Clutch is positioning itself to reach a broad audience while reinforcing its brand presence in the market.

 

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PÜR Gum Founder Jay Klein on Growth and Dragons’ Den

By
Craig Patterson
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Toronto-based entrepreneur Jay Klein has built one of Canada’s most notable consumer packaged goods success stories with PÜR Gum, a brand that has grown from a grassroots startup into a globally distributed leader in the better-for-you confectionery space.

Founded in 2010, the company has scaled to more than 50 countries and over 50,000 points of distribution worldwide, reflecting a sustained period of rapid expansion and strong consumer adoption. Klein’s journey, which began with a simple idea and a single sale, now includes a return to Dragons’ Den as a guest Dragon in 2026, marking a full-circle moment more than a decade after first pitching the business on the show.

Building a Brand One Customer at a Time

Klein described his early entrepreneurial mindset as rooted in curiosity and persistence. “I wanted to build something where I could create a recurring relationship with the consumer,” he said, reflecting on his transition from running a marketing agency into launching a product brand.

Jay Klein

The idea for PÜR emerged from observing grocery trends and identifying a gap in everyday products. At the time, better-for-you alternatives were beginning to gain traction, yet chewing gum remained dominated by traditional formulations. Klein saw an opportunity to remove artificial ingredients and offer a cleaner alternative without sacrificing taste.

“I remember putting a tray of gum into a health food store and waiting for someone to pick it up,” he said. “Selling that first pack to a stranger was the moment I realized there was something bigger here.”

From that initial breakthrough, the company scaled rapidly. Within its first year, PÜR expanded from a handful of locations to hundreds of retail accounts, driven by a direct, relationship-focused sales strategy targeting independent health retailers.

Product Differentiation Drives PÜR Gum Growth

At the core of PÜR’s success is its positioning around ingredient transparency and health-conscious consumption. The brand’s gum is free from aspartame and artificial additives, instead using xylitol as a natural sweetener. This approach aligned with a broader shift in consumer preferences toward cleaner-label products.

Klein emphasized that the strategy was never about rapid expansion at any cost, but rather about building credibility with both retailers and consumers. “You have to earn your place on the shelf,” he said. “Retailers need to trust that you’ll deliver, and consumers need a reason to come back.”

Today, PÜR products are widely available across major retailers including Amazon, Whole Foods Market, Walmart, and Canadian chains such as Loblaw Companies Limited and Sobeys. The brand has also achieved strong performance in e-commerce, ranking as the top-selling gum on Amazon in multiple markets.

Navigating Industry Shifts and Market Challenges

The chewing gum category itself has undergone significant change in recent years. Klein noted that traditional sugared gum has declined, while demand for sugar-free and better-for-you options has grown steadily.

At the same time, external pressures such as tariffs and currency fluctuations have created operational challenges. PÜR manufactures its products in Switzerland, and a 39 percent tariff into the United States at one point placed pressure on margins.

“We chose to absorb those costs and focus on long-term relationships,” Klein said. “It forced us to become more efficient and disciplined as a business.”

Despite these headwinds, the company continues to grow at a rate of more than 35 percent annually, with global retail revenue expected to exceed $250 million.

Innovation and Expansion Across Categories

Looking ahead, innovation remains a key driver of PÜR Gum growth. The company has expanded beyond its core gum offering into mints and other breath-freshening products, while also introducing new flavour profiles such as sour varieties aimed at tapping into consumer nostalgia.

Klein sees significant runway for continued expansion, both geographically and within adjacent product categories. “We’re still connecting with new consumers every day,” he said. “There are many people who don’t yet know there’s an alternative.”

Canada remains a critical market for the company, representing its highest level of market penetration, even as the United States leads in total revenue.

Jay Klein on the set of Dragons’ Den

A Full Circle Moment on Dragons’ Den

Klein’s recent appearance as a guest Dragon on Dragons’ Den underscores the brand’s evolution and his growing role within Canada’s entrepreneurial ecosystem.

Reflecting on the experience, he described it as an opportunity to support emerging founders navigating the same challenges he once faced. “I know exactly how it feels to stand there and pitch your idea,” he said. “Sometimes the best advice is just helping someone take the next step, not ten steps ahead.”

His approach emphasizes calculated risk-taking and resilience, drawing on lessons learned over years of scaling a business in a competitive global market.

A Canadian Success Story with Global Reach

As PÜR continues to expand, Klein remains focused on long-term brand building rather than short-term gains. He positions the company alongside legacy consumer brands that have maintained relevance across generations, while adapting to evolving consumer expectations.

“We’re building for the long term,” he said. “We want to create something that lasts and continues to connect with consumers around the world.”

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