Tim Hortons Targets Stronger Canadian Growth With New Stores, Beverages and Loyalty

Date:

Share post:

Tim Hortons is pressing ahead with 80 new Canadian restaurants, hundreds of renovations and a broader beverage and loyalty strategy after sales growth at existing locations nearly stalled during the second quarter.

Comparable sales at Tim Hortons restaurants in Canada increased just 0.1% during the three months ended June 30, down sharply from the growth recorded over the previous year. The result stood out against stronger consolidated performance at parent company Restaurant Brands International, where Burger King and the company’s international operations drove much of the quarter’s momentum.

RBI executives attributed the slowdown largely to Tim Hortons’ own marketing and product calendar while maintaining that the broader Canadian foodservice environment remained relatively stable. Management is now counting on restaurant development, cold beverages, afternoon food occasions, a stronger promotional calendar and a forthcoming Canadian Tire loyalty partnership to generate renewed momentum.

Canadian Sales Growth Slows Sharply

The second-quarter result continued a marked deceleration for Tim Hortons in its home market. Canadian comparable sales grew 3.6% during the same quarter last year, followed by growth of 2.8% in the fourth quarter of 2025 and 1.5% in the first quarter of 2026. By the second quarter, growth had slowed to almost zero.

RBI Chief Executive Officer Josh Kobza said Tim Hortons maintained its leadership positions in coffee, breakfast and baked goods, but acknowledged that the company’s marketing calendar did not produce the results management had expected. The brand was also comparing against several major product launches from the previous year.

Results improved as the quarter progressed, according to management, helped in part by the return of Tim Hortons Melts. Kobza described Melts as one of the menu items customers had most frequently requested.

RBI did not primarily blame the slowdown on a weakening Canadian consumer.

Kobza characterized the country’s broader economic conditions as relatively stable and said Canadian foodservice sales grew by approximately 3% during the quarter. Some chains were performing better than others, he said, but Tim Hortons’ performance remained largely within the company’s control. That assessment places greater weight on the brand’s ability to restore growth through stronger products, marketing and execution.

Why Tim Hortons Is Still Opening Restaurants

The slowdown has not changed Tim Hortons’ Canadian development plans. The company expects to open approximately 80 restaurants across every province in 2026, compared with more than 50 openings last year. Most will be conventional drive-thru locations, which RBI says can provide franchisees with investment payback periods of less than three years.

The openings form part of a previously announced $400-million Canadian investment by Tim Hortons and its restaurant owners. Restaurant owners are expected to contribute approximately $270 million, while Tim Hortons will invest about $130 million. The program also includes renovations at roughly 400 existing locations.

Approximately 60 restaurant owners are involved in the new development program, while about 280 owners are participating in renovations. The level of franchisee investment indicates continued confidence in Canadian development even as comparable-sales growth has softened.

New restaurants can produce attractive returns even during a period when growth across the established restaurant base has slowed, particularly as population growth and development create new opportunities for convenient quick-service locations.

Tim Hortons and its restaurant owners operate approximately 4,000 locations in Canada, giving the brand extensive national coverage. Opening another 80 restaurants will add system sales and expand that footprint, but producing stronger growth across thousands of established restaurants will have a much larger effect on the Canadian business.

Building Business Beyond Breakfast

Cold beverages and afternoon visits have become central to that effort. Tim Hortons recently introduced matcha nationally, providing a new platform aimed partly at customers who may not visit the chain for its traditional hot coffee and breakfast offerings.

Kobza said matcha has a strong connection to cold beverages and afternoon consumption, a period Tim Hortons is working to develop as a larger part of its business. The strategic value of the launch therefore extends beyond a single drink, giving Tim Hortons a platform for additional innovation while helping the chain compete for visits outside its dominant morning daypart.

Tim Hortons is also installing new fountain equipment across its Canadian restaurant network. Management says the equipment will improve operational efficiency while supporting a wider range of cold beverages, including Soda Swirls, the company’s entry into the “dirty soda” category in which soft drinks are combined with flavoured syrups, cream or other ingredients.

RBI said Tim Hortons has increased the pace of cold-beverage innovation and expects more launches over the next six to 12 months. The broader goal is to create additional reasons for customers to visit throughout the day.

A customer who already associates Tim Hortons with morning coffee may need a different product or occasion to return later in the day. Matcha, fountain beverages and additional food options are intended to build those incremental visits, bringing Tim Hortons into greater competition with chains that have developed substantial businesses around iced drinks, customized beverages and afternoon snacks.

Canadian Tire Partnership Targets Frequency

Tim Hortons is also preparing to launch its loyalty partnership with Canadian Tire during the second half of 2026. The partnership will allow customers to connect their Tims Rewards and Triangle Rewards accounts, continuing to collect Tims Rewards points while also earning Canadian Tire Money on eligible Tim Hortons purchases.

Linked customers are expected to receive offers through both programs, while eligible Triangle credit-card users will have additional earning opportunities. The arrangement brings together two of Canada’s most prominent loyalty ecosystems and connects a high-frequency restaurant purchase with a broader retail rewards program.

For Tim Hortons, the partnership provides another mechanism for encouraging repeat visits by giving customers an additional reward when choosing the chain for routine food and beverage purchases.

RBI highlighted the Canadian Tire relationship several times during its earnings call, positioning it as an important component of the brand’s second-half strategy. The launch also comes as restaurant operators across Canada continue to compete heavily on value, an area where Tim Hortons says it maintains a leading consumer perception.

New Competition Approaches

Tim Hortons’ effort to accelerate beverage innovation comes as Dunkin’ prepares to return to Canada. During RBI’s earnings call, an analyst asked management whether Tim Hortons needed to move more quickly as a prominent northeastern U.S. chain prepared to re-enter the market.

The reference was to Dunkin’, which has signed a Canadian master-franchise agreement with Montreal-based restaurant company Foodtastic. The first returning Dunkin’ location is expected to open in late 2026 or early 2027. Foodtastic has discussed a long-term opportunity for hundreds of Canadian restaurants, although those figures represent an ambition and not a near-term development commitment.

Dunkin’ previously operated extensively in Canada before leaving the market in 2018. Its returning Canadian business will begin from a dramatically smaller base than Tim Hortons, while Foodtastic brings established restaurant-development experience through a portfolio that includes Second Cup, Freshii and other concepts.

RBI executives showed little concern about the prospect of renewed competition. Kobza said restaurant markets are always competitive and pointed to Tim Hortons’ accelerating cold-beverage pipeline as evidence that the company is responding to changing customer preferences.

RBI Executive Chairman Patrick Doyle emphasized Tim Hortons’ scale, franchisee network, value position and continuing restaurant investment. He argued that recent competitive announcements would not fundamentally alter the Canadian landscape over the longer term.

Dunkin’ is unlikely to challenge Tim Hortons’ national scale in the near term, but its return could add competition in individual markets and beverage categories. The questions from analysts also show the attention being paid to Tim Hortons’ ability to innovate as competitors pursue many of the same cold-beverage and afternoon occasions.

The Test for the Second Half

Tim Hortons has several initiatives planned for the remainder of the year. The company has launched matcha, returned Melts to the menu and is preparing a Harry Potter: Back to Hogwarts promotion featuring themed baked goods and beverages. New breakfast flavours and another major holiday partnership are also planned.

Those promotions could generate short-term traffic, while the more consequential question is whether Tim Hortons can create customer behaviour that continues after individual campaigns end. Cold beverages, afternoon food, restaurant renovations and the Canadian Tire loyalty partnership are all intended to create more frequent and varied reasons to visit.

Tim Hortons enters the second half with considerable advantages in Canada, including extensive national scale, established consumer awareness and restaurant owners willing to invest substantial capital in new and existing locations.

The second-quarter result showed that those advantages do not automatically translate into continued comparable-sales growth.

The planned 80 openings will expand the system and add sales. The bigger test is whether Tim Hortons can generate more visits across the approximately 4,000 Canadian restaurants it already has.

The performance of its beverage pipeline, promotional calendar and loyalty partnership over the coming quarters will help show whether the 0.1% result was a temporary interruption or an indication that growth in Tim Hortons’ mature home market is becoming more difficult to generate.

More from Retail Insider:

RELATED ARTICLES

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Daily Synopsis: October 6, 2026

Wild Fork retreats from Ontario after closing four stores, contrasting with Jollibee's rapid Canadian growth and MINISO's launch of a larger store format in Mississauga. Their differing strategies reflect varied approaches to scaling retail operations in competitive markets.

Wild Fork Exits Canada, Abandoning Ambitious Ontario Expansion Plans

Wild Fork is exiting Canada and closing four Ontario stores after once planning nearly 30 locations and broader national expansion.

VIDEO: What consumers can do during an affordability crisis

Bruce Winder, a retail analyst, shops this way and offers the following advice.

Crate & Barrel Holdings partners with Affirm for flexible payment options

Crate & Barrel Holdings has partnered with Affirm to offer flexible biweekly and monthly payment options to eligible shoppers in Canada and the U.S. across its brands.

Skip, Instacart partner to expand grocery, restaurant delivery options for Canadians

Skip customers will gain access to Instacart’s grocery and retail marketplace, while Instacart users will be able to order from more than 50,000 Skip restaurant partners.

Vaughan Mills Turns 10,000-Box Pasta Tumble Into Mall-Wide Community Activation

Vaughan Mills staged a 1.7-kilometre chain reaction using 10,000 pasta boxes before donating them to Vaughan Food Bank, extending the initiative through the weekend with its After-Tumble activation combining community programming, entertainment and retail promotions.

Sleep Protein Expands Across Canada Through Loblaw Retail Rollout

Canadian wellness brand Sleep Protein is expanding across Loblaw banners as founder Marc Boudreau targets pharmacy, natural health and future U.S. growth.

George Sully Reflects on Building Canadian Fashion Brands, Retail and Resilience

Canadian designer George Sully discusses his memoir Designing in the Dark, lessons from building fashion brands, working with major retailers and the challenges of scaling in Canada.

Jollibee Sees Potential for Hundreds of Restaurants in Canada as Expansion Accelerates

Jollibee sees potential for hundreds of Canadian restaurants as 26 franchised locations are committed in B.C. and Edmonton.

SUPER MINISO to Enter Canada as Retailer Expands Multi-Format Store Strategy

SUPER MINISO will make its Canadian debut October 10 at Square One in Mississauga, with another location planned for CF Polo Park. The format joins MINISO LAND as the retailer expands its larger, IP-driven store strategy across major Canadian shopping centres.

Thanksgiving turkey dinner for four estimated to cost 10 per cent more in 2026: Dalhousie report

Families got a break in 2025 as the turkey basket rose just 0.6 per cent but face an estimated 10 per cent increase this year.

77% of Canadians say buying local is how they are “standing up” for their communities in the face of US tariffs

New Meridian research reveals that 75% Canadians believe small local businesses are in for a rough two years.

Popeyes launches biscuit mix, dipping sauces in Canadian grocery stores

Popeyes has entered the Canadian grocery market with a biscuit mix and two dipping sauces, expanding its restaurant flavours into at-home food products.

Daily Synopsis: October 5, 2026

Small grocery chains at risk amid rising costs, Metro Vancouver leads North America in luxury store openings with Oakridge Park, Northmart renovates Iqaluit store, Sephora opening at Liberty Village in Toronto, Zellers appears to be opening in Cambridge Centre, and other news.

Massive social and athletic club planned for Calgary (Renderings)

Amenities for 400,000-square-foot complex to include an NHL-sized ice rink, expansive aquatics and athletic facilities, rooftop dining and wellness experiences.

Canadians face growing job insecurity as tariffs, AI and economic uncertainty weigh on workers: MNP

MNP survey finds 55% of Canadians worry about job mobility, while AI, tariffs, debt and economic uncertainty add to financial pressures facing households.

TM Wander Eyes Canadian Expansion as Central Walk Seeks Mall Partners

Central Walk is exploring Canadian expansion for TM Wander, with Toronto, mall partnerships and large-format retail spaces among potential opportunities.

Canadian Retailers Face Rising Financial Pressure as Bankruptcy Risks Mount: Alex Hennick

Higher costs, cautious consumers and excess inventory are putting pressure on Canadian retailers, with experts urging earlier action to protect cash flow and preserve business value.

Square One Reshapes Retail Mix with New Tenants

Square One in Mississauga is seeing a major tenant refresh as Tiffany prepares a standalone boutique, Rolex expands, and SUPER MINISO, POP MART, LEGO, Flying Tiger Copenhagen and other retailers move in.

52% of tariff-impacted small businesses are performing worse: Merchant Growth report

Many Canadian small business owners say they’re an afterthought in trade negotiations and most haven’t felt the Buy Canadian boost