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Adonis sees rising demand for holiday catering

By
Mario Toneguzzi
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Photo-Adonis
Photo-Adonis

Adonis is seeing growing demand for holiday catering as customers look for convenient, high-quality prepared foods, says the company’s vice-president and general manager.

Eric Provost, Vice-President – General Manager of Adonis, who oversees the 16-store international banner under Metro, said the chain, which focuses on Mediterranean and Middle Eastern offerings, has seen year-over-year increases in catering orders during the festive season.

“We are seeing a strong demand for premium and festive products during the holiday season,” Provost said. “The number of catering orders is growing because customers are looking for convenience without compromising on quality.”

He said ready-to-serve platters — including cheese, olives, nuts and deli items — remain popular, along with fresh fruit and vegetable trays. The turkey and lamb meal packages are in highest demand during the holidays, he added.

“Customers can order the turkey already cooked with rice, potatoes and everything,” Provost said. “They order in advance, come when they want and get their meals for the whole family.”

Adonis operates 11 stores in Quebec and five in Ontario, including its newest location in London, Ont., which opened in August.

Photo-Adonis
Photo-Adonis

“For a small banner like us, one opening per year is our goal,” he said, adding there are no other official expansion plans at this time.

The supermarket chain offers full-service counters for cheese, deli, meat and fish, and each store includes a kitchen that can prepare meals on site. Customers can have fish cleaned and cooked during their shopping trip, and each location offers daily hot meals, pizza, sandwiches and traditional dishes, along with a bistro area for dining.

Provost said the company also focuses on supporting local communities during the holiday season. All stores are equipped with collection bins where customers can donate food to be distributed to local food banks.

“It’s part of our DNA,” he said. “It’s very important that we are part of the community.”

With the holiday season in full swing, Adonis markets launched its 2025 Christmas campaign across its stores in Québec and Ontario. 

Known for its Mediterranean roots, imported specialties and extensive food selection, the chain positions itself as a go-to for holiday groceries, giving special attention to its catering service—a popular choice for family celebrations.

Adonis’s catering service, renowned for its quality, freshness, and authentic flavours, takes centre stage this year. With many young consumers facing increasing financial pressures and reducing their restaurant outings, home-cooked meals are regaining appeal. Adonis said it is responding to this reality by offering festive and affordable catering options that allow people to celebrate the holidays without compromising on quality.

Customers can order complete ready-made meals, from the classic turkey dinner to the more upscale leg of lamb or grilled salmon, as well as themed platters and signature creations crafted by Adonis chefs, all for under $20 per person. Adonis has also observed a significant increase in catering orders, which are especially popular during the holiday season among families looking for easier ways to host their gatherings.  

Photo: Adonis
Photo: Adonis

“Every year, we see how important it is for families to celebrate Christmas with quality meals that are fresh and authentic,” said Provost. “At Adonis, we are proud to be a popular go-to for the holidays, both for our unique imported products and for our competitively priced homemade dishes. Our goal is to make holiday celebrations as easy as possible while sharing the culinary traditions that have inspired us from the very beginning.”

Adonis, alongside all METRO banners in Québec, took part in a fundraising campaign from November 4 to 24 to help food banks in Québec fulfill the 3.1 million requests for assistance they receive every month.  Adonis was able to raise $80,000 to support local food banks, which experience especially high demand during the holiday season.The situation in Ontario is equally as critical.  As such, several food banks will also receive support in the coming weeks, most notably Food Banks Mississauga, which oversees over 60 food programs as well as local organizations that help those facing food insecurity, said the company, which was established in 1979. Adonis has been part of the METRO Group since 2017.

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Canadian Retail News From Around The Web For December 17, 2025

By
Retail Insider
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Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past 24 hours.

Canada’s grocery code of conduct is coming in 2026. What it means for you (Global)

This Year Threatened to Kill Canadian Shopping—But It Didn’t (The Kit)

Gifts with thrift: How to find unique second-hand presents and save money this holiday (Globe & Mail)

Polestar 4 deliveries begin in Canada and the U.S. (Drive Tesla Canada)

Levi’s opening new store in Vancouver is part of bigger expansion in B.C. (Vancouver Sun)

Over 50 SQDC stores to open longer weekends from February (CityNews Montreal)

The ultimate holiday gift guide for Toronto’s Queen West neighbourhood (BlogTO)

Small businesses account for nearly 97% of Edmonton’s local economy: census (CTV)

Here’s a one-stop-shop to buy Canadian (NOW Toronto)

Leduc memorabilia shop motivating people to donate to local food bank (CTV)

‘The response has been incredible’: Krispy Kreme opens doughnut shop in Vancouver (Vancouver Sun)

Jimmy John’s to Open New Store in Toronto (WhatNow)

GTA thieves are going after pricey Pokémon trading cards. How 2 stores say they’re fighting back (CTV)

Police crack down on shoplifting amid rising retail crime in Saskatchewan (Yahoo)

New pop-up store in Toronto turns shopping into a full-on Pokémon adventure (BlogTO)

Filipino bakery chain to close only Vancouver location after nearly 20 years (Daily Hive)

Top retail theft suspect caught by Winnipeg police (Winnipeg Sun)

Playdium to Open Largest Location at Vaughan Mills in 2026

By
Craig Patterson
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Playdium at Vaughan Mills. Image: Playdium/Cineplex

Cineplex has confirmed plans to open its newest Playdium location at Vaughan Mills in Vaughan, north of Toronto, with construction already underway and an opening targeted for summer 2026. The project marks the fifth Playdium location in Canada and will be the largest in the brand’s portfolio to date, underscoring Cineplex’s continued investment in location based entertainment as a core pillar of its growth strategy.

Spanning more than 24,000 square feet, the new venue is being positioned as a destination entertainment offering within one of Canada’s most visited shopping centres. Vaughan Mills attracts more than 11 million visitors annually and is widely recognized as a super regional retail and lifestyle hub serving the Greater Toronto Area and beyond. The addition of Playdium aligns with broader trends among landlords and tenants to deepen experiential offerings that extend dwell time and complement traditional retail.

“Opening next summer, Playdium Vaughan Mills is the ultimate playground, with more attractions under one roof than any other Playdium in Canada,” said Ellis Jacob, President and CEO, Cineplex. “Located in the heart of a vibrant, fast growing community, we’re creating a destination where friends and families can build lasting memories while enjoying an incredible range of immersive attractions, amusement games and great food.”

A Purpose Built Entertainment Destination

Playdium has been positioned by Cineplex as a premium, family friendly entertainment concept that blends gaming, active attractions, and food and beverage into a single environment. At the Vaughan Mills location, guests will have access to more than 70 games and attractions, making it the most extensive Playdium offering in the country.

The attraction mix is designed to appeal to a broad demographic, from younger children to teens and adults. Offerings include arcade games, wall climbing, a ropes course, duckpin bowling, and Gel Blasters Nexus, a team based experience that blends elements of laser tag and paintball. The venue is intended to accommodate casual play as well as more structured group activities, reflecting the brand’s focus on versatility.

The scale of the Vaughan Mills location allows Cineplex to concentrate a wide range of attractions under one roof, a strategy that differentiates Playdium from smaller family entertainment centres. By offering both high energy physical activities and classic arcade experiences, the concept aims to capture repeat visits and longer stays, particularly from families seeking all weather entertainment options.

Photo: Playdium

Food and Beverage as a Core Component

Food and beverage play a significant role in the Playdium experience, and the Vaughan Mills location will feature a full menu designed to support extended visits. Guests can expect a range of savoury options including burgers, pizza, poutine, sandwiches, nachos, and fries, alongside sweet treats and beverages.

The emphasis on a broad menu reflects Cineplex’s broader experience operating food service across its entertainment portfolio, including The Rec Room and its cinema circuit. At Playdium, dining is positioned as both a convenience and a social anchor, encouraging guests to remain on site between games and attractions.

Private rooms are also part of the design, enabling the venue to host birthday parties, team outings, and larger group celebrations. These event driven visits represent an important revenue stream for the brand and align with Playdium’s positioning as a destination for milestones and shared experiences.

Photo: Vaughan Mills

Partnership With Vaughan Mills

The Playdium project is being delivered in partnership with Vaughan Mills, which is managed by JLL Canada on behalf of Ivanhoé Cambridge. The shopping centre, which opened in 2004, features more than 220 retailers and a distinctive mix of factory outlets, specialty stores, and entertainment concepts.

“We’re proud to welcome Playdium to Vaughan Mills, adding an incredible entertainment destination to one of Canada’s most dynamic shopping and lifestyle hubs,” said Joanne Ross, Vice President, Retail Property Management, Ontario at JLL Canada. “This partnership reflects our commitment to creating spaces where people from near and far can come together for shopping, dining, and now, unforgettable fun.”

For Vaughan Mills, the addition of a large scale entertainment anchor reinforces its positioning as a full day destination rather than a purely transactional shopping centre. Experiential tenants such as Playdium are increasingly viewed by landlords as critical to maintaining relevance, particularly as consumer expectations continue to evolve.

Evolution of the Playdium Brand

Playdium has a long history in the Canadian entertainment landscape, with the original Mississauga location operating for years prior to Cineplex’s reinvention of the brand. The modern Playdium concept began to take shape in the late 2010s as Cineplex identified opportunities to expand beyond traditional movie exhibition.

The reinvented Playdium locations emphasize technology enabled attractions, flexible layouts, and integrated food service. Early locations in Whitby and Brampton helped establish the updated format, while subsequent openings in Dartmouth, Nova Scotia and Toronto’s CF Fairview Mall demonstrated the brand’s adaptability to different market contexts.

The Vaughan Mills project represents the next stage in that evolution, bringing together lessons learned from earlier locations while pushing the scale of the concept further. At more than 24,000 square feet, the venue will offer the highest concentration of attractions within the Playdium network.

Playdium operates within Cineplex’s broader location based entertainment portfolio, which also includes The Rec Room and Cineplex Junxion. Each concept is designed to serve a distinct demographic and use case, allowing Cineplex to address multiple segments of the entertainment market.

While The Rec Room is positioned toward young adults and social dining occasions, Playdium is focused on families and teens. This segmentation allows Cineplex to deploy different concepts based on site characteristics, trade area demographics, and landlord objectives.

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Rabba Expands Tim Hortons Partnership With New GTA Openings

By
Retail Insider
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Tim Hortons signage at Rabba in North York. Photo: Rabba

Rabba Fine Foods is continuing to expand its long-standing partnership with Tim Hortons, using in-store coffee counters as a strategic way to attract customers and increase foot traffic across its neighbourhood markets in the Greater Toronto Area.

The latest addition will open just before Christmas inside the Rabba Marché at 12 Harrison Garden Boulevard in North York. Once operational, it will become the 15th Tim Hortons located within Rabba’s network of 24-hour community-focused stores, reinforcing a collaboration that has steadily grown for nearly 10 years.

Rabba has positioned the brand as an added attraction within its stores, one designed to complement grocery shopping and encourage repeat visits throughout the day. The approach reflects how urban consumers increasingly prioritize convenience and familiarity, particularly in dense residential neighbourhoods where daily shopping trips are frequent and time is limited.

 

A Long-Standing Store in a Growing Neighbourhood

The Harrison Garden Boulevard Rabba location has served the North York community for more than 20 years, operating around the clock as condominium development and population density have reshaped the area. While the Rabba Marché will remain open 24 hours a day, the new Tim Hortons counter will operate daily from 6 a.m. to 10 p.m., offering a full menu of baked goods, breakfast items, and beverages.

“We’re honoured to open our 15th Tim Hortons location,” said Rick Rabba, President of Rabba Fine Foods. “This partnership helps us offer a wider range of delicious items and well-loved experiences that our customers expect. Tim Hortons truly has captured the hearts and taste buds of us Canadians, myself included!”

To mark the opening, customers will receive free cookies on the first day, with additional giveaways planned throughout the week.

PHOTO: RABBA FINE FOODS
 

A Partnership That Has Expanded Steadily Over Time

The Rabba Tim Hortons partnership dates back to 2015, when the first in-store counter opened at a Rabba location on Hurontario Street in Mississauga. Since then, the collaboration has expanded gradually across the GTA, reaching 14 locations by the end of 2024, with the North York opening bringing the total to 15.

The growth has been deliberate rather than aggressive. New counters have been added in neighbourhoods where residential density, pedestrian traffic, and extended shopping hours support both grocery retail and quick-service dining. This measured pace has allowed Rabba to integrate Tim Hortons into its stores without disrupting its core grocery offering.

Tim Hortons at Rabba in Milton ON. Photo: Rabba

Driving Foot Traffic Through Foodservice

For Rabba, the presence of Tim Hortons is as much about traffic generation as it is about menu expansion. Coffee and breakfast items draw early-morning customers, many of whom return later in the day for groceries. Evening shoppers often add baked goods or beverages to their baskets, increasing visit frequency and overall engagement.

This pattern aligns with Rabba’s broader positioning as a neighbourhood anchor rather than a traditional convenience store. By offering foodservice alongside grocery essentials, Rabba is able to serve multiple dayparts and remain relevant throughout the daily routines of nearby residents.

Aligning With Urban Retail Realities

Rabba operates almost 40 neighbourhood markets across Toronto, Mississauga, Etobicoke, and surrounding communities. Many are located in high-density areas shaped by condominium development, where residents value stores that combine multiple daily needs in a single visit.

For Tim Hortons, embedding counters within Rabba stores offers a way to expand its urban footprint without relying on standalone locations or drive-through formats, which are often impractical in dense city environments. For Rabba, the partnership delivers a nationally recognized brand that strengthens customer loyalty and reinforces its convenience-driven model.

Over time, the format has evolved. While some early locations offered limited menus, more recent openings have shifted toward full-service counters, reflecting sustained demand and confidence in the model. The North York location will follow this full-menu approach, further enhancing the store’s appeal as a daily destination.

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Funko Taps Kroeger Marketing for Canada Distribution

By
Craig Patterson
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Image: Funko

Funko, the U.S.-based pop culture collectibles company best known for its wide-eyed Pop! Vinyl figures, is laying the groundwork for a broader and more coordinated expansion across Canada. Beginning in January 2026, the company will rely on Kroeger Marketing as its wholesale distributor for the Canadian market, a move designed to simplify access for retailers while responding to sustained growth in demand for licensed collectibles.

The agreement gives Kroeger Marketing responsibility for managing wholesale distribution of Funko’s full portfolio nationwide. For Canadian retailers, that means streamlined access to both long-standing core products and new releases planned for 2026, at a time when collectibles tied to entertainment, nostalgia, and fandom have become an increasingly reliable retail category.

“This collaboration represents an exciting opportunity to grow our footprint and bring even more fans the unique, entertaining, and collectible experiences they love,” says Jaron Carson, Sales Director, Funko.

Betting on the Strength of the “Kidult” Consumer

Funko pointed to the expanding “kidult” market as a central reason for the timing of the partnership. Adult consumers, many of whom grew up with the franchises now being reimagined as collectibles, continue to drive demand for products that blend nostalgia with contemporary pop culture. What was once a niche segment has become a mainstream driver of sales across specialty, mass, and online retail.

By appointing Kroeger Marketing as its Canadian distributor, Funko is aligning itself with a company that already has deep roots in the domestic retail ecosystem. The collaboration is positioned to support consistent availability and national reach, addressing common challenges for international brands operating in Canada, including logistics, compliance, and fragmented retail relationships.

“Funko has long been a beloved part of pop culture, and we’re excited to serve as their distributor in Canada beginning in 2026 and beyond,” says Rubin Beige, Co-CEO of Kroeger Marketing.

A Distributor Built for National Scale

Kroeger Marketing operates as the rebranded successor to Kroeger Inc., a long-standing Toronto-area toy and gift distributor founded in 1971. In 2025, the business was restructured after Genco International LLC acquired Kroeger Inc.’s assets through an NOI and bankruptcy process, relaunching the operation under the Kroeger Marketing name as Genco’s Canadian and North American distribution arm.

Today, Kroeger Marketing functions as a wholesale distributor rather than a consumer-facing brand, supplying national chains, specialty retailers, and e-commerce players across Canada. Its Toronto-area facility combines warehousing, offices, and showrooms, enabling the company to manage inventory and ship product nationwide from a single domestic base.

The distributor has built its business around acting as a “domestic solution” for brands seeking Canadian market access. By handling sales representation, warehousing, and compliance, Kroeger Marketing allows suppliers to avoid navigating multiple local relationships while maintaining broad retail coverage.

Funko’s Path From Nostalgia Toy to Global Brand

Funko’s own story mirrors the nostalgia it now sells at scale. Founded in 1998 by toy collector Mike Becker in Snohomish, Washington, the company initially focused on low-tech novelty items such as bobbleheads of advertising mascots. Its trajectory changed in 2005, when it was sold to Brian Mariotti, who expanded licensing aggressively and transformed Funko into a global pop culture brand.

The company later moved its headquarters to Everett, Washington, and went public in 2017 under the NASDAQ ticker FNKO. Since then, Funko has grown into a major licensor, with more than 1,000 franchises spanning film, television, gaming, sports, music, and streaming platforms.

While Pop! Vinyl figures remain its most recognizable product, Funko’s portfolio has expanded to include plush toys, action figures, apparel, bags and accessories through its Loungefly brand, games, homewares, and novelty items. Its business model relies on licensing well-known intellectual property, outsourcing manufacturing primarily in Asia, and distributing through a mix of wholesale, e-commerce, and direct-to-consumer channels.

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RONA to Complete Final RONA+ Store Conversions in 2026

By
Craig Patterson
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New RONA+ store at Emerald Hills in Sherwood Park, Alberta. Photo: Christa Patterson
New RONA+ store at Emerald Hills in Sherwood Park, Alberta. Photo: Christa Patterson

RONA inc. is entering the final stage of a multi-year transformation that will see all of its corporate and affiliated stores aligned under a unified national brand. The Canadian home improvement retailer announced that 10 additional locations will be converted to the RONA+ banner during 2026, marking the conclusion of a sweeping rebranding effort that began following Lowe’s exit from the Canadian market.

The latest announcement includes one RONA L’entrepôt location and nine RONA Home & Garden stores, with conversions planned across British Columbia, Ontario, Alberta, and Saskatchewan. Once completed, the move will bring RONA’s entire retail network into alignment under either the RONA+ or RONA banners, eliminating the remaining legacy formats that have persisted through several ownership and strategic transitions.

 

“These last conversions mark the end of an important phase, as all our stores will now be aligned with the RONA+ and RONA banners across the country. Our customers appreciate our RONA+ stores and our teams are very committed. I am so proud of the many milestones we’ve reached over the past 24 months. We are continuing our transformation to provide our customers with a unique experience by offering them the right product, at the right price, with great service,” said J.P. Towner, President and Chief Executive Officer of RONA inc.

Final Stores Slated for Conversion Across Canada

The stores scheduled for conversion reflect a mix of major urban centres, suburban markets, and regional hubs, underscoring RONA’s intention to deliver a consistent retail experience nationwide. Locations confirmed for conversion include Kelowna in British Columbia, Toronto’s Stockyards district, Barrie, Kingston, Scarborough, and Nepean in Ontario, as well as Calgary in Alberta and Saskatoon and Regina in Saskatchewan.

RONA confirmed that all 10 locations will be converted during 2026, although individual timelines have not yet been disclosed. The company noted that store teams will remain in place throughout the process, ensuring continuity for customers while the physical environments are refreshed and modernized.

Inside the RONA+ store at Emerald Hills in Sherwood Park, Alberta. Photo: Christa Patterson
 

What the RONA+ Format Brings to Stores

The RONA+ banner has been positioned as an upgraded retail concept designed to better serve both professional contractors and do-it-yourself customers. Converted stores are expected to feature expanded PRO departments, enhanced kitchen programs with additional demonstrations, refreshed seasonal sections, and broader modernization throughout the sales floor.

“At RONA+, PRO customers and DIYers can enjoy an enhanced shopping experience. In addition to great prices and flexible payment options, soon-to-be-converted stores will feature an expanded PRO department, a new program in the kitchen department with more demos, a revamped look in the seasonal section and a general modernization of the store. Our goal is to offer more to our customers, while keeping the same teams of experts they know and love,” said Sylvain Proulx, Senior Vice-President, Store Operations at RONA inc.

The emphasis on service, layout clarity, and professional-focused offerings reflects wider changes in the home improvement sector, where retailers are competing not just on price, but on experience, expertise, and convenience.

The Long Road Back to a Unified Canadian Brand

The completion of the RONA+ store conversions brings closure to a period of significant upheaval that began when Lowe’s Companies Inc. acquired RONA in 2016 and later struggled to integrate its Canadian operations. That experiment ended in late 2022 when Lowe’s sold its Canadian business to Sycamore Partners, effectively exiting the market after years of underperformance.

Following the sale, RONA re-established itself as an independent Canadian company, headquartered in Boucherville, Quebec, and quickly moved to simplify a complex network of banners that included Lowe’s, Réno-Dépôt, RONA, and Dick’s Lumber. The strategy focused on restoring a clear Canadian identity while improving operational efficiency and reducing customer confusion, as detailed in the background material provided.

Since 2023, RONA has rolled out successive waves of RONA+ store conversions across the country, gradually phasing out legacy formats. In late 2024, the company confirmed that RONA would become its sole retail brand in Canada, formally closing the chapter on the Lowe’s banner.

A National Network With Local Strength

Today, RONA inc. operates and services more than 425 corporate and affiliated stores under the RONA+, RONA, and Dick’s Lumber banners, supported by approximately 21,000 employees nationwide. A distinguishing feature of the business remains its hybrid model, which combines corporate-owned locations with a large network of independent dealer-owned stores supplied through RONA’s wholesale operations.

That structure allows RONA to maintain a strong presence in both major urban markets and smaller communities, while preserving long-standing local relationships that have defined the brand for decades. The company has emphasized that its dealer network continues to play a central role in its national footprint.

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BRP showing why retail store experience is key for consumers

By
Mario Toneguzzi
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Photo: Francis Hamel photographer | iDA Productions
Photo: Francis Hamel photographer | iDA Productions

Many people these days are saying the retail store is dead. But what if the brands winning loyalty in 2025 are the ones prioritizing the physical experience – not abandoning it? 

That’s exactly what BRP, the Québec-based company behind Ski-Doo, Sea-Doo and Can-Am, is proving. While much of the retail world races to digitize, BRP has quietly turned its global network of 2,700+ dealerships into experience hubs – places where customers come to ride, connect and belong. 

In powersports, 80% of customer interactions still happen face-to-face, and BRP sees that as its competitive edge. Dealerships have become community spaces that blend design, service, and storytelling – more like flagship brand destinations than sales floors. It’s a bold counter-narrative to the “online-only future” myth driving so much of retail discourse. 

Audra Macon
Audra Macon

Audra Macon, BRP’s Director of Global Retail & Dealer Experience, said the company is headquartered in Valcourt (Québec) and is a global leader in the world of powersports. 

“Through its portfolio of industry-leading brands featuring Ski-Doo and Lynx snowmobiles, Sea-Doo watercraft and pontoons, Can-Am on- and off-road vehicles and Rotax powertrains, BRP unlocks exhilarating adventures and provides access to experiences across different playgrounds. With more than 2,700 dealers worldwide,” she said.

“BRP has annual sales of CA$7.8 billion from over 130 countries and has approximately 16,500 employees as of January 31, 2025.”

Macon said BRP creates innovative ways to move people in every way, on snow, water, dirt, asphalt, and everywhere in between. 

“In powersports, 80% of customer interactions still happen face-to-face at the dealer level. Knowing that, customer experience in dealerships becomes a major growth lever and a competitive advantage,” she explained.

“Across our dealer network — more than 2,700 dealers around the world– we have a unique opportunity to spark an emotional connection and ignite passion on showroom floors. That’s why, for example, we showcase dynamic action shots of our riders conquering different playgrounds: riding through the mountains with their Can-Am side-by-side, riding in deep snow with their Ski-Doo snowmobile, doing a road trip with their 3-wheel vehicle or making waves out at the lake with their Sea-Doo personal watercraft. 

“We don’t just sell machines, we make adventure happen. In today’s competitive retail environment, we believe it’s no longer enough to focus on product-centric layouts. The future belongs to experience-driven concepts. Think, for example, about immersive zones that transport customers into the brand story, interactive displays to drive curiosity, and activations like pop ups or influencer-led events to give a reason for people to come back. 

Photo: Francis Hamel photographer | iDA Productions
Photo: Francis Hamel photographer | iDA Productions

“It’s more than creating spaces, it’s creating moments that matter in the customer journey. At BRP, we do not sell units online but a consumer can leverage the online tools to build a perfect unit and decide on a brand prior to visiting the dealer. With e-commerce offering such convenience, customers get comfortable at home and are now demanding a reason to visit a BRP dealership. They expect more than just a transaction and we need to deliver a premium experience worth the trip.”

Macon said providing premium customer experience drives loyalty. Buying a powersports vehicle isn’t just about buying another consumer product, it’s about unlocking freedom, adventure, and thrill. 

“It’s literally an experience to create long lasting memories with friends and family. When a dealer can connect with the consumer’s emotions, you go from selling a product to selling an adventure, even a lifestyle. In fact, BRP exists to create new ways to move people, so that experiences are measured in emotions, rather than distance,” she said.

“And to keep that excitement going, at BRP, we encourage our dealers to host events such as Open Houses, Demo Days, and trail rides. Riders like to share their adventures and bond with others that have the same passion. Emotional loyalty builds trust, engagement and leads to repeat purchases. Bringing enthusiasts that share that same passion continues to fuel the heartbeat of the customers that ride BRP products.”

Photo: Francis Hamel photographer | iDA Productions
Photo: Francis Hamel photographer | iDA Productions

What can other industries learn from powersports about re-humanizing the customer journey?

“Dealers selling “want” products, like a Sea-Doo for pure fun, have a unique advantage: the ability to create personalized, unforgettable experiences. Unlike ‘need’ purchases, like buying a car to go to work, where the decision is automatic, discretionary purchases bring hesitation. Customers ask, “Should I spend?” That’s where you come in by delivering an experience so compelling that the answer becomes an easy yes,” she said.

“If a retailer, regardless of its industry, can connect human emotion to the product, making the sale just got easier. Short perspective on building lasting loyalty.

“In powersports, rational specs matter far less than emotional connection. The brands with the deepest loyalty aren’t always the fastest or the cheapest, they are the ones that make their customers feel like they belong to something bigger than a transaction. Every touchpoint counts with the customers. Our riders power our brands. At BRP, we believe that loyalty isn’t just a repeat purchase, it is continuously earning the trust of our riders by holding true to the values of passion, drive, ingenuity and trust that we live by at BRP, while maintaining our sense of adventure as our guiding star.”

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Canadian Retail News From Around The Web For December 16, 2025

By
Retail Insider
-
Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past 24 hours.

Food prices rise at fastest pace in two years, though inflation rate holds steady (Financial Post)

The grocery code of conduct takes effect next month. Its first enforcer has a ‘big job’ ahead (Globe & Mail)

No Frills expands presence in the GTA with latest store opening (Toronto.com)

Holiday Markets Boom as Canadians Reject Online Deals for Authentic Experiences (6ix Retail)

OP-ED: The checkout line at the grocery store is not the crime scene (Juno News)

Too many clothes. This northern Ontario thrift store hasn’t accepted new donations for months (CBC)

Buying local helps create jobs in regions: Quebec small businesses (CityNews Montreal)

Oshawa mall owner confirms Sears location to be partially demolished, new tenants coming to Bay site (InSauga)

It takes a village: How Vancouver plans to make its neighbourhoods feel more ‘connected’ (Vancouver Sun)

UFA president says Peavey Mart was close competition to their farm stores (PA Now)

Maxi celebrates the opening of its 200th store (Grocery Business)

Mid-Century Modern Furniture Brand Mim Concept Opens Queen Street West Flagship (6ix Retail)

Mars turns former Hudson’s Bay windows into eye-candy in time for holiday season (CP24)

Former Pattison Food Group president hints at run for B.C. Conservative Party leadership (Grocery Business)

Police charge 5 in relation to Hamilton jewelry store theft, say they stole from stores across Ontario (CBC)

Peavey Mart Plans Saskatchewan Return in Spring 2026

By
Craig Patterson
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Peavey Mart in Red Deer, Alberta (Image: Peavey Mart)

Peavey Mart has confirmed plans to return to Saskatchewan in 2026, marking the next phase in the revival of one of Canada’s most established rural retail brands. The company says its upcoming slate of store reopenings will include locations in Assiniboia and Yorkton, alongside a new store in Red Deer, Alberta, where the retailer was originally founded.

While specific opening dates have not yet been finalized, Peavey Mart has indicated that the target timeframe for these stores is spring 2026. The announcement follows the reopening of four reconfigured Peavey Mart locations in Alberta earlier this month, representing the first physical stores to operate under the revived banner since the chain’s nationwide shutdown earlier this year.

For Saskatchewan communities that lost Peavey Mart stores during the company’s sudden collapse, the news signals a notable development. Thirteen Peavey Mart locations closed across the province in January, leaving many rural and small urban markets without a key destination for agricultural, livestock, and outdoor supplies.

A Phased Comeback Takes Shape

The Saskatchewan reopenings form part of a deliberately scaled-back comeback strategy compared with Peavey Mart’s former national footprint. Prior to entering creditor protection, the chain operated 90 stores across Canada, supported by a centralized distribution network and a broad assortment designed to serve both rural and suburban customers.

That model ultimately proved unsustainable amid rising costs, inventory challenges, and weakening consumer demand. Under new ownership, Peavey Mart is now pursuing a phased reopening plan focused on a smaller number of markets where the brand historically performed well and where competition from large big box retailers remains limited.

The planned stores in Assiniboia and Yorkton reflect that approach, reinforcing Peavey Mart’s continued emphasis on serving agricultural communities and smaller population centres. The Red Deer location, meanwhile, carries both operational and symbolic significance, as the city has long been central to the company’s identity and history.

From Creditor Protection to Revival

Peavey Mart entered creditor protection under the Companies’ Creditors Arrangement Act earlier this year, triggering the immediate closure of all 90 Peavey Mart locations and six MainStreet Hardware stores nationwide. The announcement sent shockwaves through the Canadian retail industry, particularly given the company’s long operating history and its role as a cornerstone retailer in many rural communities.

The closures affected approximately 1,900 employees and left numerous towns without a primary supplier of farm and ranch goods. In Saskatchewan alone, 13 communities lost their local Peavey Mart stores, underscoring the retailer’s importance to the province’s rural economy.

In April, an investment group acquired the rights to the Peavey Mart name and related intellectual property. By August, the new owners confirmed plans to relaunch the brand in select markets, positioning the comeback as a more focused and disciplined operation rather than a return to the previous national scale.

Alberta Stores Signal a New Direction

The reopening of four Alberta stores earlier this month provided the first indication of how the revived Peavey Mart intends to operate. Those locations feature a tighter merchandise mix and a renewed emphasis on core rural categories, rather than the broader assortment carried by the former chain.

According to the company, the Saskatchewan and Red Deer stores will follow a similar model, reflecting a shift toward operational efficiency and clearer market positioning. Red Deer’s inclusion in the next round of openings reinforces the retailer’s intention to remain anchored in Western Canada as it rebuilds.

The Alberta reopenings are also being closely watched as a test case for the viability of the new structure, with future expansion expected to depend on performance and execution rather than aggressive growth targets.

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Food Prices Push Canada’s Inflation Pressures Higher

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Retail Insider
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Grocery store in Alberta. Photo: Craig Patterson

Rising grocery prices remained a central pressure point for Canadian consumers in November, even as overall inflation showed little movement. According to new data from Statistics Canada, the annual inflation rate held steady at 2.2 per cent last month, suggesting a degree of macroeconomic stability that masked growing stress in everyday essentials.

Food purchased from stores, however, told a different story. Prices rose 4.7 per cent year over year in November, up sharply from 3.4 per cent in October. The increase marked the strongest pace of food price growth in nearly two years and reinforced concerns that Canada food inflation is becoming increasingly detached from broader price trends.

Regional figures showed some divergence. In Quebec, inflation slowed to 3.0 per cent in November from 3.2 per cent the previous month. While the easing offered some relief, food costs continued to climb nationally, limiting the practical impact for households navigating higher grocery bills.

Statistics Canada said the renewed acceleration in food prices was driven primarily by fresh fruit, particularly berries, which have been affected by supply pressures. Prices also rose across the broad category of prepared foods, including items such as soups and crisps, further adding to household costs.

Beef and Coffee Prices Surge

Among individual categories, meat prices stood out. Prices for fresh or frozen beef jumped 17.7 per cent in November compared with a year earlier. The agency cited declining cattle inventories across North America as a key factor behind the increase.

Coffee prices also rose sharply. Refined coffee prices were up 27.8 per cent year over year, reflecting the combined impact of United States tariffs and challenging weather conditions in major coffee-producing regions. These pressures have continued to feed into Canada food inflation, particularly in categories that rely heavily on imported agricultural products.

Gasoline Falls Annually but Rises Month to Month

Energy prices offered a mixed picture. Gasoline prices declined on a year-over-year basis, helping to temper overall inflation. Month to month, however, gasoline prices rose 1.8 per cent in November, largely due to disruptions at oil refineries, according to Statistics Canada.

The volatility underscored how short-term supply issues can still influence consumer costs, even as longer-term energy prices remain lower than a year ago.

Travel Costs Decline as Demand Shifts

In contrast to food and fuel, travel-related costs moved lower. Package tour prices fell 8.2 per cent in November compared with the same month last year, reflecting reduced travel by Canadians to the United States.

Accommodation costs also declined, falling 6.9 per cent year over year. Statistics Canada noted that the decrease was especially pronounced in Ontario, where Toronto had hosted Taylor Swift’s Eras Tour concerts in November 2024, a factor that had previously pushed accommodation prices higher.

Housing and Services Show Mixed Signals

Rental price growth slowed in November, offering a modest reprieve for tenants after several years of sharp increases. That relief was partly offset by accelerating costs for mobile phone services, highlighting continued pressure in certain service categories.

Together, these movements illustrated the uneven nature of inflation, with essentials such as food continuing to rise faster than discretionary or travel-related expenses. The persistence of Canada food inflation has become a key concern for policymakers and consumers alike.

Bank of Canada Holds Rates Steady

The November inflation data were released just days after the Bank of Canada decided to hold its benchmark interest rate at 2.25 per cent. The central bank has signaled that while overall inflation has moderated from earlier peaks, underlying pressures, particularly in food and services, remain closely watched.

For retailers and consumers, the figures suggest that relief at the checkout may remain elusive in the near term. Even as headline inflation stabilizes, food prices continue to climb, reinforcing the sense that inflation’s most painful effects are now concentrated in the essentials Canadians buy every week.

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