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Consumer Spending Trends in Canada: What Retailers Need to Know in 2026

Canadian consumer spending is growing this year, and the growth is narrow enough that an average national figure will mislead anyone who plans against it. Total consumer spending is tracking toward $1,485.2 billion in 2026, real growth of about 1.5% over 2025. That number covers a market where one group of households has resumed discretionary buying and another has moved its basket to discount formats and stayed there. Planning against the aggregate over-forecasts the discount half of that market and under-serves the other.

The Divided Household

Affluent households are spending at a normal pace. Middle and lower income households have moved toward discount operators, and those operators report stronger traffic even while the same shoppers describe themselves as cautious about total household spending. Income now predicts assortment better than region does, which is a reversal of how most national chains have historically planned their category mixes.

Those same middle and lower income brackets say they are preparing to tighten further in anticipation of price increases, and the tightening is concentrated in non-essential categories. A retailer with a discretionary assortment is therefore facing a customer who has already decided to cut, and the decision was made before the price on the shelf changed.

Trade policy is the second variable. About 61% of Canadian consumers say they are likely to seek out Canadian-made goods in response to tariffs, and between half and two-thirds report avoiding American products or services in at least some categories. The counterweight matters, because 77.3% say they have not actually changed what they buy. Stated preference and till receipts have separated, and a merchandising plan built on the survey number alone will carry inventory nobody buys.

Local Data in Site Selection

Retail location work depends on household counts at the block level. A chain deciding between two Edmonton sites reads building permits, school enrolment and residential turnover, because a street changing hands is a street buying appliances, paint and window coverings within eighteen months.

Reading edmonton mls listings against census tract income is ordinary practice in that analysis, and a landlord pricing retail space on a busy corner uses the same inputs from the other direction.

Category Detail in the June Data

The monthly numbers locate the split. Statistics Canada put June retail sales growth at 0.6% and total sales past $74 billion, led by general merchandise retailers and clothing stores. Sales volumes rose 1.5% in the same month, which matters more than the dollar figure because it strips out price movement. May had already produced a 1.0% increase, extending a run of monthly gains through the first half of 2026, so the June result confirmed a direction instead of announcing one.

Underneath the headline, the categories diverge sharply. Health and apparel gained. Food retail volumes contracted again, meaning grocery dollars rose while the quantity of food leaving stores fell. Electronics and appliances stayed weak. Gasoline produced substantial dollar growth with no matching demand growth, which is a price effect showing up as a sales increase. Gasoline dollars are a poor read on consumer strength in any month.

General merchandise leading the month fits the rest of the picture. That category holds the warehouse clubs and mass retailers where a trading-down household buys the same goods at a lower price point, so a strong month there indicates movement between formats inside a similar total spend. Clothing gaining at the same time indicates the discretionary side is still working for part of the market. Both are true at once, and a plan built around only one of them will miss the quarter.

The Online Share

E-commerce reached $5.7 billion in June, up 9.9% year over year, and accounted for 7.7% of total retail trade. The growth rate is high enough that a retailer without a working online channel is losing share every quarter to one that has it. The share figure is low enough that stores are still more than 92% of the total. Plans that treat online as the whole future tend to underinvest in the physical network that produces most of the revenue, and plans that dismiss it lose the fastest-growing tenth of the market.

Caution and Convenience

Retail analysts speaking to BNN Bloomberg describe the current shopping trends as a pairing of caution with convenience, and the two pull in different directions on the same shopping trip. A shopper who compares unit prices across three grocery chains will still pay a delivery fee to avoid a fourth trip. Price sensitivity and time sensitivity coexist in the same household budget.

For a retailer, that combination argues against choosing a single position. The chains gaining share are running a value message on the shelf and a convenience offer at the checkout, and treating those as one proposition. Loyalty programs that convert points into immediate discounts are performing better than programs that require accumulation, because the cautious half of the market wants the saving now.

Signals to Watch Next

The open question for 2026 is what happens when the survey response and the purchase finally align. If the two-thirds of Canadians who say they avoid American products begin to act on it at the scale they describe, the shelf changes in every category with a domestic substitute. If the 77.3% who have not changed anything hold that position, the pressure stays where it is now, on price rather than provenance, and the discount operators keep taking the volume.

The direction is not knowable in advance, so the workable position is to carry enough Canadian-sourced assortment to answer the first outcome without stranding capital if the second one holds, and to watch monthly volume rather than monthly dollars while the answer arrives.

Store Openings 101: The Print Checklist Every New Retail Location Needs

Opening Day Is Closer Than It Feels

Anyone who has opened a retail store will tell you the same thing: the fit-out always finishes later than planned, and the print jobs are always the last thing anyone thinks about. Stock arrives, staff get trained, the point-of-sale system gets tested a dozen times, and then someone realises there is no signage on the door, no business cards for the manager, and nothing to hand a customer who asks ‘so what exactly do you sell here?’

None of this is unique to any one industry. Whether it is a boutique, a café, a hardware shop or a services counter, the same list of print materials tends to get overlooked in the rush to open. Retail industry commentary keeps pointing to the same trend: new stores are opening at a steady pace across the country even as retailers tighten their belts elsewhere, which means more owners than ever are working through this checklist for the first time, often under time pressure.

This guide walks through the print essentials in the order most new retailers actually need them, from the moment a customer first sees the shopfront to the point they walk out with something in hand.

Start With What Customers See Before They Even Walk In

Signage is the first impression, and it is also the item most likely to be left until the last minute because it depends on a fit-out being finished. A shop with beautiful stock and a bare or half-finished storefront reads as unready, even if the till is working perfectly.

At minimum, a new location needs exterior signage that is legible from the street, window decals or posters that signal the store is open, and interior signs that help customers find their way around without needing to ask staff every five minutes. This matters more in the first few weeks than at any other point, because that is when a store is building its first impressions with the local area.

Retailers based in and around Melbourne often find it easier to work with a print company Melbourne businesses already use for their day-to-day print runs, simply because local production means signage delays do not become opening delays. When a shopfront banner or window decal needs a same-week reprint because of a measurement error, working with a supplier close to home saves a genuine headache.

Give Your Team Something to Hand Over

Once the shopfront is sorted, the next gap new retailers notice is usually at the counter. A manager meets a supplier, a wholesale buyer, or a local business owner interested in a partnership, and has nothing to give them. This happens constantly in the first month of trading, when a store is still building relationships with everyone from delivery drivers to neighbouring businesses.

This is where custom online business cards earn their keep. They are inexpensive, quick to reorder, and they solve a problem that email addresses cannot: a physical card left on a counter or handed over in person is far more likely to be remembered than a digital contact swapped in passing. For a new store, having cards ready from day one also means every staff member, not just the owner, can represent the business properly when a customer or supplier asks for a contact.

It is worth ordering more than feels necessary at first. New stores tend to go through cards faster than expected in the opening months, particularly if there is a launch event, a local sponsorship, or a run of media interest.

Tell the Story Before Someone Walks In the Door

Business cards handle one-to-one contact, but a new store also needs something that explains itself without a staff member standing there. This is the gap that brochure printing services fill well, and it is one of the most underused tools in a retail opening kit.

A simple brochure covering what the store sells, what makes it different from competitors nearby, and how to find it again online does three things at once. It gives customers something to take home and think about, it gives staff something to point to when explaining a range of products quickly, and it gives the store something to leave with local businesses, community noticeboards or events in the lead-up to opening.

This matters more than it might seem, because retail coverage over the past year has repeatedly noted that shoppers are becoming more price-sensitive and more selective about where they spend, particularly heading into busier trading periods. A brochure that clearly explains value, not just product, gives a new store a better chance of converting a curious passer-by into a returning customer, rather than relying purely on foot traffic and word of mouth.

The Small Print Jobs That Get Forgotten

Beyond signage, cards and brochures, there is a second tier of print materials that rarely make the opening-day checklist but get requested within the first few weeks regardless. Loyalty or appointment cards are a good example. Retailers often assume they will ‘add a loyalty program later’, but the businesses that introduce one from day one tend to build repeat customers faster than those that bolt it on after the fact, largely because the habit of collecting stamps or points starts with the very first purchase rather than the fiftieth.

Presentation folders are another item that quietly matters more than expected, particularly for stores that deal with wholesale buyers, local suppliers or media. Handing over a proposal or a media kit in a plain envelope looks noticeably less professional than a branded folder, and first meetings with suppliers often happen in the same week as opening, not months later. A folder also keeps price lists, order forms and business cards together in one place, which matters when a first meeting runs long and paperwork ends up scattered across a counter.

Stickers, pull-up banners and posters round out the list for stores running any kind of opening promotion or in-store event. These are cheap relative to their impact, and they are the easiest items to reorder in bulk once a retailer knows which sizes and finishes actually work in their space. A pull-up banner outside on a weekend, for example, often does more to bring in passing foot traffic in the first month than any single social media post, simply because it catches people who were not already looking for the store.

Why It Pays to Sort This Out in One Place

The pattern across all of the above is the same: new retailers end up needing several different types of print product within a short window, often with little lead time and even less patience for chasing multiple suppliers. Ordering signage from one place, cards from another, and brochures from a third adds unnecessary complexity to what is already a busy period.

This is really the argument for working with a single supplier that covers the full range from the outset. Browsing custom online printing services Australia retailers already rely on makes it possible to get instant quotes across every product category, place one combined order, and track fewer invoices during a period when attention is already stretched thin. For a store opening in Melbourne, working locally also means shorter turnaround times if something needs adjusting before opening day, rather than waiting on freight from interstate.

There is also a practical benefit once the store is trading. Reordering business cards after a staff change, running a fresh batch of brochures for a seasonal promotion, or getting new posters printed for a sale weekend is far simpler when the account, artwork files and past orders are already sitting with one supplier. New retailers rarely think this far ahead in the opening rush, but it is worth setting up with that longer view in mind.

It is a small operational decision, but it removes one more variable at a time when there are usually plenty of others already competing for attention.

The Opening-Week Print Checklist at a Glance

  • Exterior and window signage – the first thing passers-by see, and the easiest item to leave until it is too late.
  • Interior wayfinding signs – help customers find their own way around without needing staff for every question.
  • Business cards for every staff member – not just the owner, so anyone can hand over a proper contact.
  • Brochures – explain the range and the value on offer when no one is available to talk a customer through it.
  • Loyalty or appointment cards – set up from day one rather than added on once the habit is harder to build.
  • Presentation folders – for the first meetings with suppliers, wholesale buyers or media that often land in opening week.
  • Stickers, pull-up banners and posters – low-cost support for any opening promotion or in-store event.

Bringing It All Together

None of the items in this checklist are complicated on their own. Signage, business cards, brochures, loyalty cards and presentation folders are all things most retailers have ordered before in some form. The difference with a new store opening is timing: all of it needs to be ready at once, usually while a dozen other things are still being finalised.

Treating print as part of the opening plan, rather than an afterthought once the shelves are stocked, saves a scramble in the final week. It also means a new store presents itself properly from the very first customer, rather than needing a few weeks to catch up on the details that make a shopfront feel finished.

For anyone opening a new location in the months ahead, the simplest approach is to work through this list early, get quotes across the full range in one place, and leave enough lead time for at least one reprint if measurements or designs need adjusting. Opening day has enough moving parts without print being one of the surprises.

What Retail Businesses Are Doing To Prepare For Q4

The fourth quarter of the year is the most important time for most retail businesses; it’s where most of the money is made, and its success (or failure) can make or break a business for the whole year. Black Friday, the Christmas build up and post-holiday sales bring increased demand that all retail businesses must prepare for. 

As customer numbers rise, the most popular products can’t stay in stock, and staff face the most testing times of the whole calendar; retailers can quickly be put under strain. Customers are ready to spend, but businesses need to know how to react and be equally ready to meet that demand. 

From expanding stock levels, hiring new faces to tackle the masses, and even staying on top of the store presentation, retailers have plenty to prepare for before the Q4 seasonal rush even gets going in order for it to be a success.

Projecting Q4 Customer Demand

No business can go into the last few months of the year expecting there to be no change in demand and not get punished for it. Retailers must anticipate that there will be an increase in customer demand for products and need to respond accordingly. No customer will be happy if a store is completely empty, as it’s not prepared well enough ahead of time to get the demand right and will leave a lasting bad impression.

There is a fine line between underestimating and overestimating what is needed to prepare. Under-promise, and the shop will stay empty; over-deliver, and profit margins will plummet with plenty of seasonal stock left over that is unable to be sold. 

Retailers can get help anticipating the shop’s needs by utilising tools available to them. They can forecast the demand by looking at their current best sellers, reviewing market trends, and even analysing their own previous Q4 sales to learn from them. This means they can plan better and ensure supply matches demand, making the most of the seasonal rush.

Expand Regular Stock Levels

If a business runs out of stock, they’ve got nothing to sell and are missing out on the seasonal boom. Retailers have to make sure that they’ve got enough stock to cope throughout the festive season and to be able to cope with all the extra demands they face. Over-ordering slightly is less of an issue than being stuck with nothing to offer customers.

When it’s peak season for retailers, it’s also peak demand for suppliers, so deliveries of products may slow down. That’s why businesses must think about ordering products ahead of time, much earlier than they usually would; they cannot afford to wait until the shelves are empty as they don’t know when they’ll get a product in stock. Instead, they expand storage capacity and order in advance whilst at the same time avoiding excessive leftover inventory. It’s very much a calculated risk which can be heavily rewarded if judged right.

Increase The Regular Cleaning & Maintenance Schedule

Q4 will bring in more foot traffic than at any other time of the year for the average retail business. As well as preparing to make the most of this, companies need to get ready for all of the effects of the increased traffic. More people entering and walking around a retail store – coupled with the worse weather – means the store is going to get dirtier quicker than it would during the other 3 quarters.

There will be mud and dirt on the floor, loose leaves that have blown in from outside, excess water from all the rain, and so on.

Not only does this prevent the store from looking its most presentable, but it can also cause safety hazards where people slip and fall over. As a result, most retail companies learn that it’s better to increase the regular cleaning & maintenance schedule over this period. Commercial cleaners Jani-King note that cleaning is vital for keeping retail spaces ready and presentable throughout trading hours, regardless of the foot traffic. Instead of cleaning the store once at the end of the day, companies need to invest in cleaning teams that stay on-site and clean throughout the day during this busy period.

Hire & Train New Seasonal Staff

With increased sales comes the need for extra staff to handle all the additional customers and their needs. Q4 brings a significant increase in demand, so a lot of businesses need to hire additional employees to ensure that the store, warehouses and customer service continue to run smoothly all through the busiest time of the year. Taking on more staff earlier on also allows retailers to make sure they find the right candidates to fit with their business, before the demand for temporary workers increases and the season is in full swing. 

Recruitment is just the beginning. Even temporary employees need to have full training to understand how the business works, its products and customer expectations, as well as all the usual health and safety information that is important to know. Giving proper training from tills to stock monitoring, store procedures and customer relations might seem unnecessary for seasonal employees, but providing them with full training can help them become more productive more quickly rather than just learning on the job.

It’s important to get staffing levels correct. Too few, and the current employees risk being overworked and getting burnt out; there’s even the possibility of them quitting if it becomes too stressful. Too many, and the business ends up with unnecessarily high running costs. Businesses should rely on previous years’ sales and even discuss staffing with current employees to gauge staffing levels necessary to keep the business running smoothly during the busiest parts.

The Q4 rush not only presents businesses with opportunities to increase sales but also brings plenty of challenges. Its success depends on how well prepared, ahead of time, a retailer is. From having the right quality of stock, hiring new temporary employees and keeping the shop environment up to scratch even in the busiest moments can help retailers meet demand and customer expectations. Instead of waiting for the rush to hit and react, those who are the most successful will be able to plan ahead of time and put their strategy into place long before the seasonal rush begins.

Why retailers are adding private booths in-store

Private acoustic booths are quietly appearing on shop floors, and the reason is commercial, not cosmetic. As more of retail moves from transaction to consultation, stores need somewhere private to have a real conversation, take a call, or complete a considered sale. A small enclosed booth adds that privacy without carving up the floor plan. It is a modest fixture solving a growing problem.

Retail is becoming a conversation

The store has changed job. With so much buying now done online, the physical shop increasingly earns its keep through advice, service, and experience rather than volume alone.

That shift puts a premium on private conversation. A mobile network signing up a customer, an optician discussing a prescription, a bank or a jeweller handling a considered purchase, a beauty counter giving a consultation, all involve details a customer does not want broadcast across a busy floor.

Retailers talk about this as the shift from selling products to building relationships. Relationships need conversations, and conversations need somewhere to happen that is not a crowded aisle.

An open sales floor is poor at privacy. A booth fixes that in a small footprint.

Where a booth earns its place

A private booth is not for every store, but in the right setting it does clear work.

  • Consultations. Telecoms, opticians, hearing care, financial services, and travel all benefit from a quiet, seated conversation.
  • Considered purchases. High-value or personal categories, from jewellery to furniture, close better in a calm, private setting.
  • Click-and-collect and returns. A discreet space keeps sensitive or high-value handovers away from the queue.
  • Virtual appointments. Booths let a customer or a specialist join a video call from within the store.

In each case the booth is not decoration. It is the difference between a conversation that happens and one that does not.

The staff side of the story

Privacy is not only for customers. The back-of-house reality in most stores is that staff have nowhere quiet to go.

Team members increasingly need to take a supplier call, join a head-office video meeting, complete online training, or handle a private HR conversation. Stockrooms are noisy and cramped, and the shop floor offers no privacy at all. A booth gives staff a usable quiet space without dedicating a whole room to it, which matters most in stores where floor area is scarce and expensive.

There is a retention angle too. Frontline retail roles are hard to fill, and small signals that staff are looked after, including somewhere decent to take a call or a breather, quietly help.

Why booths, not building work

Retail space is rarely permanent. Leases turn over, layouts are refreshed on a cycle, and fit-out budgets are tight.

A freestanding acoustic booth suits that reality. It needs no construction, can be positioned where the floor plan allows, and moves with a refit or to another location rather than being written off. Options such as acoustic booths supplied by SoundBox Store range from single-person booths to rooms for a small group, so a retailer can match the size to the use, whether that is a quick private call or a seated consultation. For any enclosure, the useful measure is how much speech it keeps in or out, rated to the international standard ISO 23351-1.

The numbers tend to favour it. A booth is a defined cost that stays on the books as an asset you can relocate, rather than a fit-out expense written off at the next refit.

What makes a booth work on a shop floor

A retail booth has to do more than block sound. On a sales floor it also has to look right and stay welcoming.

  • Keep it visually open. Glazing on the front stops a booth feeling like a closed box and keeps staff and customers in sight of the floor.
  • Brand it. A booth is a surface, and a finish in the retailer’s palette turns a functional fixture into part of the store design.
  • Make it accessible. Level access and enough internal space matter for a fixture customers will use.
  • Plan the services. Power for devices, plus good ventilation and lighting, is the difference between a booth people use and one they avoid.

Placed well, near the relevant department rather than by the stockroom door, a booth becomes a natural stop rather than an obstacle.

The bottom line

As retail leans further into service and consultation, privacy becomes part of the offer, not an afterthought. A private booth adds a genuinely quiet space for customers and staff without the cost and permanence of building one, and it moves as the store does. For retailers rethinking what the floor is for, it is a small fixture with a useful return. The stores getting this right treat privacy as part of good service, and a booth as the fixture that quietly delivers it.

Why physical retail’s edge is design, not price

A physical store can no longer win on price or convenience. Online has both, permanently. What a store can win on is experience, and experience is built largely from design: the space, the light, the materials and the furniture in it. The retailers thriving in physical space have understood that the store itself is now the product, and they design it accordingly.

The store has to justify the trip

A customer who leaves the house to visit a shop has already chosen the harder option. They could have bought online in seconds. So the store has to offer something the screen cannot: atmosphere, service, a sense of place, a reason to be there rather than anywhere else.

Design is how that reason gets built. A well-considered space rewards the trip; a tired, purely functional one quietly confirms the customer should have stayed home and clicked.

The best operators have leaned into this rather than fought it. If a category can be bought online, the store stops trying to compete on selection or speed and competes instead on how it feels to be there. The showroom, the flagship, the beautifully fitted independent: these survive not because they are cheaper, but because visiting them is worth the effort in a way a web page never is.

Furniture shapes how customers behave

The furniture in a retail space does more than fill it. Somewhere comfortable to sit invites people to slow down, and customers who slow down tend to stay longer and buy more. A considered bench, a lounge chair near the fitting rooms, a proper table to gather around: these small decisions change how people move through a space and how long they linger in it.

Dwell time is not a soft metric. It tracks closely with spend, and furniture is one of the levers that quietly controls it.

Seating matters for a second reason that retailers often miss: it looks after the people who did not come to shop. The partner waiting, the tired parent, the friend along for company. Give them a comfortable place to sit and they stop hurrying the buyer towards the door. Take it away and every visit runs on a clock set by the least interested person in the group.

The space sells the brand before the product does

Customers read a store’s design as a statement about the business behind it, long before they pick anything up. A considered, well-made interior lends credibility to everything on the shelves; a cheap, careless one undercuts it, however good the products are.

The fit-out is not decoration arranged around the merchandise. It is the first and largest piece of brand communication a customer meets, and it colours everything that follows.

This works in the products’ favour when it is done well. A well-chosen chair beside a rail of clothes, a considered table under a display, lends its own quality to whatever sits near it. Customers cannot fully separate the goods from the room they are shown in, so a room that reads as premium makes the merchandise read as premium too, at no cost to the products themselves.

Design does not have to mean a huge budget

None of this requires a flagship budget. It requires spending with intent: a few considered pieces in the spots customers see and use, and restraint everywhere else. Recognisable design classics are useful here, because they signal taste and quality without a word, and they wear well under the heavy use a retail space demands.

Faithful reproductions make that affordable across a whole store. The Mobelaris range, for instance, offers reproductions of design classics sold honestly as reproductions, which lets a retailer put well-made, recognisable pieces on the floor without a licensed price on every one. Used sensibly, it is a way to make a store feel considered without a fit-out budget to match.

Make people want to stay

The goal of all of it is simple: make people want to stay, and want to come back. Give them somewhere comfortable to pause, one or two pieces worth noticing, and a space that feels made rather than merely stocked. A store that people enjoy being in is a store they return to, and in an age when they never have to visit at all, that is close to the whole game.

Return visits are also where the economics turn. Acquiring a new customer is expensive; a familiar, welcoming space that people drop back into brings them in for far less, again and again. Design, in that light, is not a cost centre at all. It is one of the cheaper forms of customer retention a physical retailer has.

In physical retail, design is no longer a finishing touch. It is the advantage. Spend where customers feel it, choose pieces that last and signal quality, and let the space do the work the price tag no longer can.

Toronto Pearson transforming customer experience with 30+ retail, dining openings

Toronto Pearson photo
Toronto Pearson photo

Toronto Pearson Airport says it is transforming the passenger experience by opening more than 30 new retail, dining and lounge offerings throughout 2026 in a landmark commercial expansion that features a strong lineup of Canadian-owned, Toronto-founded and locally inspired brands alongside internationally recognized names.

From homegrown favourites like Roywoods, Muskoka Supply Co., Greetings from Toronto, Mary Brown’s Chicken, Dillon’s, Libretto Slice Shop and KINTON RAMEN to premium global brands such as CHANEL and Ladurée, the new openings reflect Pearson’s commitment to delivering a more diverse, enjoyable and distinctly Canadian travel experience for passengers, it said.

“For millions of travellers each year, Toronto Pearson is where journeys begin, connections are made and Canada comes to life,” said Deborah Flint, CEO, Toronto Pearson. “By continuing to evolve our retail and dining options, we are creating a sense of place that reflects the diversity, creativity and entrepreneurial spirit of our country, while delivering an exceptional passenger experience.” 

Toronto Pearson photo
Toronto Pearson photo

 Among the retail and dining openings are: 

  • Roywoods: The beloved Toronto Caribbean restaurant is bringing its bold flavours to Toronto Pearson with its first airport location, introducing travellers to one of the city’s most recognizable local restaurants. 
  • Muskoka Supply Co.: Muskoka Supply Co. offers travellers a distinctly Canadian retail experience featuring apparel, gifts and products that celebrate life in Ontario cottage country, 
  • Greetings from Toronto: Designed to capture the spirit of Canada’s largest city, Greetings from Toronto offers locally inspired souvenirs and gifts that allow visitors to take a piece of it with them wherever they travel. 
  • CHANEL (fragrance and beauty boutique): The opening of CHANEL’s fragrance and beauty boutique brings a premium luxury shopping experience to Toronto Pearson, giving travellers convenient access to one of the world’s most iconic brands before departure. 
  • Aura Beauty: The store showcases a curated collection of Canadian skincare, wellness, and personal care brands, highlighting locally crafted, cruelty-free, and innovative products while supporting Canadian entrepreneurs. 

Throughout the year, passengers will also see the introduction of a range of new dining concepts, including Boulevard Pizza, OEB Kitchen + Bar, Pret A Manger, Real Fruit Bubble Tea, Brasa Peruvian Kitchen and the airport’s first Mary Brown’s Chicken location, along with elevated lounge and hospitality offerings, including Wait N’ Rest private rooms and a new Plaza Premium Lounge opening, said the airport. 

Toronto Pearson photo
Toronto Pearson photo

This landmark year comes as Pearson embarks on ambitious plans to modernize and prepare for future growth through the LIFT (Long-term Investment in Facilities and Terminals) program. These dining, retail and lounge openings create more opportunities for travellers to eat, shop and relax throughout the airport while providing Canadian and local businesses with a platform to connect with millions of visitors from around the world, it explained. 

“We understand how important it is for travelers to have meaningful retail options that celebrate the spirit of the region and the makers behind it. Bringing Muskoka Supply Co. and Greetings from Toronto to life is an exciting first step in the new vision at Toronto Pearson. Both concepts reflect a city that values local brands, thoughtfully curated goods, and a sense of place. We’re proud to partner with the airport to introduce experiences that truly resonate with travelers, and this is just the beginning,” said Gregg Paradies, CEO, Paradies Lagardère. 

 “Our decades-long partnership with Toronto Pearson has taught us what world-class truly means — and these new dining venues and retail stores are the fullest expression of that yet. Every concept we’ve introduced reflects our shared commitment to putting the traveler first: elevated food, curated retail, and a richer experience from the moment they walk through the doors. This is the result of a partnership defined by shared vision, mutual investment, and an unwavering dedication to the traveler,” added Steve Johnson, President & CEO, North America, Avolta.

“At Roywoods, we’ve always taken pride in delivering genuine hospitality, serving authentic Caribbean flavours made with quality ingredients, and creating an experience that makes everyone feel welcome. Opening at Toronto Pearson is an exciting milestone because the airport reflects the diversity that has always been at the heart of our brand. There’s no better place to share the flavours and culture we love with travellers from around the world,” said David Isaias, Co-Owner of Roywoods. 

The Greater Toronto Airports Authority is the operator of Toronto Pearson International Airport, Canada’s largest airport. 

Toronto Pearson has been named Best Large Airport in North America (serving more than 40 million passengers) seven times in the last eight years by Airports Council International, the global trade representative of the world’s airports. Toronto Pearson also continues to be recognized as a top workplace, earning a spot on Forbes’s Canada’s Best Employers list for the past three years. 

More from Retail Insider:

Toronto Pearson photo
Toronto Pearson photo
Toronto Pearson photo
Toronto Pearson photo

Ottawa announces nearly $895,000 for Calgary clean-tech project aimed at indoor agriculture

Hydragreens photo
Hydragreens photo

The federal government is providing up to $894,673 to a Calgary clean-technology company to develop and test a lighting system designed to reduce electricity use in indoor agriculture.

Agriculture and Agri-Food Minister Heath MacDonald announced the funding during a recent visit to Hydragreens Produce Ltd. in Calgary. The funding is being provided to SmartGRO Bioengineering Inc. through the Agricultural Clean Technology Program’s Research and Innovation Stream.

The investment is part of the recently announced $3.2-billion National Food Security Strategy, which includes $750 million dedicated to controlled-environment agriculture. The federal government says the funding will help SmartGRO develop and test technology intended to make year-round indoor agriculture more energy-efficient and environmentally friendly.

SmartGRO, a Calgary-based start-up, is developing a lighting system that combines ultra-fast pulsing LED lights with plant sensors and artificial intelligence.

The sensors collect information on plants, including temperature, health and growth. The artificial intelligence system then adjusts the lighting based on the plants’ needs.

Hydragreens photo
Hydragreens photo

The company says the lights differ from conventional LED systems because they switch on and off very quickly rather than remaining continuously illuminated. Controlled tests showed plants grown under SmartGRO’s lights produced the same harvest weight as plants grown under regular LED lights while using up to 80 per cent less electricity.

The technology is intended to allow growers to produce more food while using less electricity, potentially lowering operating costs and reducing environmental impacts associated with year-round food production.

“Canadian agri-businesses are leading the way in creating innovative solutions to reduce emissions and build a more resilient agricultural sector. With support from the ACT – Research and Innovation Stream, SmartGRO can develop new technology that has the potential to help Canadian farmers grow more food while using less electricity. By making indoor agriculture more efficient and sustainable, this innovation can help reduce costs and environmental impacts, while strengthening year-round food production across Canada,” said MacDonald.

SmartGRO chief executive officer and co-founder Jared Wolfe said the funding will be used to test the technology at commercial scale.

“Canada has the talent and technology to lead the next generation of controlled-environment agriculture. This support from Agriculture and Agri-Food Canada will help SmartGRO validate at commercial scale a patent-pending, Canadian-developed lighting and intelligent control platform designed to help growers produce more food, year-round, using dramatically less electricity,” said Wolfe.

Hydragreens Produce is hosting SmartGRO’s commercial-scale trials at its Calgary greenhouse and is investing $916,197 toward the project, according to the federal government.

The collaboration is focused on product demonstration, validation and prospective adoption by large customers.

Hydragreens photo
Hydragreens photo

“We’re excited to partner with SmartGRO to test this advanced technology under real-world commercial growing conditions. Improving energy efficiency is essential to the future of indoor agriculture, and innovations like this can help growers reduce costs, increase productivity, and make year-round food production in Canada more sustainable. We’re proud to support its developmen,” said Marc Schulz, President, Hydragreens Produce Ltd.

SmartGRO is also working with the University of Windsor, Ontario’s Ministry of Agriculture, Food and Agribusiness, Lambton College, H&A Mastronardi Farms and Freeman Herbs to help validate its lighting technology.

The National Food Security Strategy is a 10-year, $3.2-billion federal investment intended to open the market for independent retailers, increase domestic food production and build a stronger and more affordable food system, according to the government.

The strategy includes $750 million for expanding year-round Canadian production of fruits and vegetables through greenhouses, vertical farms and other enclosed growing spaces.

Hydragreens photo
Hydragreens photo

The Agricultural Clean Technology Program provides funding to farmers and agri-businesses to develop and adopt clean technologies aimed at reducing greenhouse gas emissions and improving long-term competitiveness.

The program focuses on three areas: green energy and energy efficiency, precision agriculture, and bioeconomy solutions.

The government said 535 projects have been announced through the program to date, representing up to more than $314 million in funding across Canada.

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Brunello Cucinelli to Open at Fairmont Château Whistler as Oxford Elevates Luxury Retail Mix

Fairmont Chateau Whistler. Photo: Oxford Properties

Italian luxury fashion house Brunello Cucinelli is set to open at Fairmont Château Whistler in British Columbia as Oxford Properties works to elevate the retail mix within the resort hotel.

The brand will take space in the lower-level retail concourse currently occupied by Canadian outerwear retailer Snowflake. Additional luxury brands are expected to join the concourse as its tenant mix evolves, though no other new retailers have been announced.

DWSV Realty negotiated the transaction on behalf of Brunello Cucinelli, extending a longstanding relationship between the brokerage and the luxury brand in Canada.

“The arrival of Brunello Cucinelli at Fairmont Chateau Whistler reflects the strength of Oxford’s global retail platform and our ability to connect leading brands with exceptional destinations across our portfolio,” said Mark D’Eon, Vice President, National Retail Leasing at Oxford Properties.

“As luxury retail and hospitality increasingly converge, premier resort properties offer brands new ways to engage customers through elevated, values-driven experiences. For Oxford, this represents a natural extension of our retail strategy.”

Street entrance to the retail galleria at the Fairmont Chateau Whistler. Photo: Craig Patterson

An Evolving Retail Concourse

Fairmont Château Whistler has approximately 11,000 square feet of retail space, according to Oxford Properties. The concourse is located on the lower level of the 519-room resort at the base of Blackcomb Mountain. Oxford’s current leasing materials identify Snowflake’s premises as Unit 102, spanning approximately 1,880 square feet.

The existing concourse includes fashion, art, gifts, footwear, wellness and resort-oriented retail. Tenants include Snowflake, Bogner, Mountain Galleries, Red Leaf Gift Shop, Three Singing Birds, KABN Footwear, Open Country and Vida Spa.

The tenant mix is expected to shift as additional luxury retailers are secured.

German luxury sportswear and fashion brand Bogner already provides an established high-end presence in the concourse. Its boutique has operated at the hotel for several years and occupies approximately 980 square feet next to the Snowflake premises.

Oxford Continues to Invest in the Resort

Fairmont Château Whistler opened in 1989, despite its château-style architecture giving the property a much older appearance. Oxford Properties owns the hotel as part of its portfolio of Canadian Fairmont resort assets.

Oxford has undertaken a series of upgrades at the property in recent years. Approximately 99 per cent of the hotel’s guestrooms were renovated between 2020 and 2022, increasing the mix of higher-rated Fairmont Gold rooms and suites.

The company has also highlighted ongoing investment in food-and-beverage and outdoor areas. For 2026, Oxford lists an expansion and optimization of the hotel’s outdoor patio for all-season use, combined with an expansion of the pool deck.

Further upgrades are expected within the property, including improvements involving common facilities, the spa and a main-floor restaurant as the hotel continues to move toward a higher luxury standard.

The retail component is increasingly part of that investment strategy.

“By broadening our deep brand partnerships beyond traditional retail environments and integrating them into our hospitality portfolio, we can create more immersive moments that strengthen and differentiate our properties while also delivering value for guests, brands, and partners alike,” D’Eon said.

“We look forward to welcoming brands like Brunello Cucinelli to these destinations as we continue to elevate the guest experience and meet growing demand for premium, experience-led offerings that bring together the best of luxury retail and hospitality.”

Oxford’s comments point to a broader effort to extend relationships with global retailers beyond shopping centres and other traditional retail properties and into hospitality assets.

Why Whistler Works for Luxury Retail

Whistler attracts approximately three million visitors annually, according to Oxford, with at least half coming from outside British Columbia.

Fairmont Château Whistler occupies a prominent position at the base of Blackcomb Mountain, adjacent to the gondola. Oxford describes it as Whistler’s only ski-in, ski-out resort.

That creates a different retail proposition from a conventional trade area. The customer base is driven heavily by domestic and international tourism, giving brands access to a rotating flow of visitors already spending within a premium hospitality environment.

For luxury retailers, the opportunity is tied less to Whistler’s permanent population than to its position as a major global resort destination.

Retail galleria at the Fairmont Chateau Whistler. Photo: Craig Patterson

Brunello Cucinelli Expanding in Canada

The Whistler opening comes during a period of significant expansion for Brunello Cucinelli in Canada.

The brand recently enlarged its flagship boutique on Yorkville Avenue in Toronto and is in the process of expanding its downtown Vancouver store on Thurlow Street.

Brunello Cucinelli also recently opened at Oakridge Park in Vancouver, joining the concentration of international luxury brands at the newly opened development.

In Toronto, the company has expanded its department-store presence with a new concession for both men’s and women’s collections on the second level of Holt Renfrew’s flagship at 50 Bloor Street West.

Taken together, the moves point to substantial investment in the Canadian market across both freestanding boutiques and department-store partnerships.

DWSV has worked with Brunello Cucinelli on several Canadian transactions over the years, including new locations and expansions of existing stores. The Whistler lease continues that relationship while introducing the brand into a major resort market.

Retail galleria at the Fairmont Chateau Whistler. Photo: Craig Patterson

Luxury Retail Has History at Château Whistler

Luxury fashion retail at Fairmont Château Whistler has precedent.

Holt Renfrew opened an approximately 900-square-foot boutique at the hotel in 1991, only a few years after the property opened. The store operated for several years.

Former Holt Renfrew executive Daniel Ritchie previously told Retail Insider that the Whistler boutique proved challenging because the profile of visitors could vary considerably, making it difficult to determine the right merchandise mix for such a small location.

More than three decades later, the market looks very different. Whistler has developed further as an international resort destination, while global luxury brands now operate far more extensive Canadian networks and maintain relationships with customers across multiple markets.

Brunello Cucinelli’s arrival brings luxury fashion retail back into a hotel where Holt Renfrew tested a small-format boutique more than 30 years ago, this time as part of a broader strategy by Oxford to bring luxury retail more deeply into its hospitality portfolio.

A More Curated Luxury Offer

Fairmont Château Whistler’s retail concourse remains relatively small compared with a traditional luxury shopping destination. At approximately 11,000 square feet, the opportunity is likely to centre on a selective group of brands rather than a large luxury retail cluster.

Brunello Cucinelli will be the most significant new addition announced so far. With further luxury tenants expected and additional investment underway elsewhere in the hotel, the retail concourse is poised to become a more prominent part of the overall Fairmont Château Whistler experience.

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Dog Menus Could Boost Restaurant Visits and Spending, TMU Study Finds

Rishad Habib

A small menu for four-legged customers could help restaurants attract dog owners, generate word-of-mouth and increase how much customers spend, according to research from Toronto Metropolitan University.

The study found that dog owners shown a restaurant menu containing six items specifically for dogs reported stronger intentions to visit the restaurant, expected to enjoy the experience more and were more likely to recommend it than people shown the same restaurant without a dog menu. Average intended spending also rose from $12.82 to $16.47.

For casual restaurants, cafés and other foodservice businesses that already welcome dogs on patios, the research suggests that adding a few items for pets could influence how customers perceive the establishment.

“Having a dog menu means that we’re not just tolerating dogs in our space, we’re actually accommodating them” Rishad Habib, an associate professor of marketing management at Toronto Metropolitan University’s Ted Rogers School of Management, said in an interview with Retail Insider.

Dog Menu Increased Visit Intent and Spending

The research, conducted by Habib with Julie Kellershohn and Karun Tangri, examined dog ownership and restaurant behaviour through two studies involving a total of 830 participants. The paper was published in Consumer Behavior in Tourism and Hospitality.

The restaurant experiment involved 200 U.S. dog owners who were asked to imagine walking with their dog and encountering a casual restaurant with a dog-friendly patio. One group saw a menu containing six regular food items, while a second group saw the identical menu with six additional items created for dogs.

Both groups were told that dogs were permitted on the patio, meaning the experiment did not compare a pet-friendly restaurant with one that prohibits dogs. Researchers were testing whether adding a dog menu changed consumer responses after the restaurant had already decided to welcome pets.

Dining intent averaged 4.26 out of five among participants who saw the dog menu, compared with 3.79 among those who did not. Word-of-mouth intention increased from 3.50 to 3.84, while expected enjoyment rose from 4.13 to 4.39. Each difference was statistically significant.

Intended spending showed another notable change. Participants selected the menu items they would order, with average spending reaching $16.47 when dog items were available, compared with $12.82 without them, an increase of $3.65.

Customers in the dog-menu group spent an average of $11.40 on themselves and another $5.07 on their dogs. While participants spent somewhat less on their own food, the additional purchase for their dog more than made up the difference.

“Normally they would spend about $12 to $13,” Habib said. “And then with the pooch menu… it was more around $16.”

Image: Food & Wine

A Few Low-Priced Items Were Enough

The experimental menu was relatively modest. The fictional Mel’s Diner offered a Puppy Patty for $6, Good Boy Drinks for $2, Bark-B-Q Bone Bites for $4, Woof Waffles for $6, whipped cream for $2 and ice cream for $2.

The restaurant’s regular menu contained familiar casual dining items including pizza, hamburgers, fried chicken, fries, hot dogs and ice cream. The dog menu, reproduced on page 29 of the research paper, indicates that the concept did not require an extensive pet-food program or expensive products, which could make it particularly relevant to patios, cafés, quick-service restaurants and casual concepts where dogs are already common.

Habib’s interest in the subject began after visiting Rosie’s Burgers at Toronto’s Harbourfront and noticing its “pooch menu.”

“I didn’t even have a dog, but I was like, ‘Oh, this is interesting,’” she said.

A conversation with a server about customers’ response to the menu led Habib to look more closely at whether researchers had studied the idea. She found relatively little research examining pets as participants in shared consumer experiences.

Toronto Metropolitan University. Image: torontomu.ca

Why Dog Owners Respond

The research comes as dogs increasingly occupy a family-like role in consumers’ lives. The paper cites American Pet Products Association data indicating that 44 per cent of U.S. households have dogs and that 85 per cent of those households consider their dogs part of the family. It also cites a 58 per cent increase in Yelp searches for restaurants where dogs are permitted between 2021 and 2023.

That relationship may help explain why actively accommodating a dog produces a different response from simply permitting one on a patio.

“You don’t even have to buy anything from the menu,” Habib said. “But just knowing that there is a menu means that the restaurant has put in effort.”

The effect, therefore, may extend beyond revenue from a $2 treat or $6 dog meal. A dog menu can signal to customers that a restaurant has considered the needs of people who bring their pets with them, potentially influencing restaurant selection before they sit down.

Dog owners walking through a neighbourhood also face a practical constraint when deciding where to eat or have a coffee. If their dog cannot be accommodated, some restaurants are effectively removed from consideration.

“If they can stop by and have a bite to eat or a coffee or whatever it is, they can’t just leave their dogs,” Habib said.

Canadian Study Examined Dog Owners’ Dining Preferences

A separate component of the research surveyed 630 Canadian dog owners who had recently dined at a restaurant or patio. Researchers examined what they describe as dog-directed parenting styles and how those approaches related to consumers’ expectations around dining with their pets.

Participants scoring higher on two “authoritative” styles were more likely to expect greater enjoyment from dining with their dogs and reported stronger intentions to visit dog-friendly establishments. An “authoritarian correction” orientation was not associated with greater enjoyment or restaurant visit intentions.

Habib described the more responsive group as consumers who are emotionally connected to their dogs and take the animal’s needs and preferences into account. For restaurants looking to reach these customers, the opportunity could include neighbourhood events and partnerships with businesses such as pet retailers, groomers and dog-training services.

Photo: Food & Wine

Actual Restaurant Sales Still Need to Be Tested

There is an important limitation to the findings for restaurant operators: the experiment measured intentions in a hypothetical setting rather than transactions in an operating restaurant.

Participants viewed a fictional restaurant menu and selected what they believed they would order. Researchers did not introduce a dog menu at an actual restaurant and track subsequent changes in customer counts, transactions or average cheque size.

“If we got some data from a real restaurant, then we would know exactly what effect this has on sales,” Habib said.

The research also focused on dog owners and did not measure whether a greater concentration of dogs on a patio could negatively affect customers who do not own them. Noise, interactions between animals, additional cleaning requirements and the costs associated with creating and serving dog-specific items could also influence the business case.

Restaurant format remains another consideration. The experiment involved a casual diner, and Habib said customers could respond differently at an upscale or formal restaurant where bringing dogs may fit less naturally with the dining occasion. The findings are therefore most directly applicable to restaurants whose patios and customer base are already compatible with pets.

From Pet-Friendly to Pet-Inclusive

Restaurants may not need an elaborate pet program to find out whether the concept works for their customers. The dog items tested in the study ranged from $2 to $6, yet their presence changed how participants perceived the restaurant before any purchase was made.

That could be particularly relevant during patio season in neighbourhoods with significant pedestrian traffic. Dog owners who are already out walking represent potential restaurant customers, and the ability to accommodate their pets can influence where they choose to stop.

Habib expects pet-friendly dining to become increasingly common as consumers organize more of their daily activities around their dogs. Whether the spending increase found in the experiment translates into actual restaurant sales remains to be tested, but for operators that already welcome dogs, a small pet menu offers a relatively simple way to find out.

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BRP becomes official partner of Montreal Canadiens

BRP Inc. has entered into a partnership with the Montreal Canadiens, giving the Quebec-based powersports company visibility during the NHL hockey season while expanding its involvement with the team’s community initiatives.

The partnership brings together BRP and the Canadiens, with BRP brands Can-Am, Ski-Doo and Sea-Doo to have a presence at the Bell Centre and support the Canadiens Children’s Foundation.

As part of the agreement, Can-Am and Ski-Doo vehicles will be permanently displayed at the Bell Centre. BRP will also participate in community activities involving the Canadiens Children’s Foundation, including the Montreal Canadiens’ annual golf tournament.

“We are honored to partner with an organization whose values align so closely with our own,” said Josée Perreault, Chief Marketing Officer at BRP. “Proud of their Quebec roots, our two organizations share a rich heritage, a strong sense of belonging to our communities, and a shared commitment to creating unforgettable experiences for people.”

Luigi Carola, senior vice-president of corporate partnerships at Groupe CH, said the partnership brings together two Quebec-based organizations and their respective brands.

“We are extremely proud to welcome BRP into our family of partners,” said Carola. “Can-Am, Ski-Doo, and Sea-Doo embody boldness and a passion for performance – values that resonate with our organization. This partnership will allow us to bring together two Quebec icons whose influence extends far beyond our borders.”

The partnership will begin with the 2026-27 hockey season and BRP’s participation in the Canadiens’ annual golf tournament benefiting the Canadiens Children’s Foundation.

As part of a silent auction at the tournament, participants will have the opportunity to bid on a BRP Experiences adventure or a Can-Am Outlander all-terrain vehicle. The total contribution is valued at more than $16,500.

Photo: Francis Hamel photographer | iDA Productions
Photo: Francis Hamel photographer | iDA Productions

A Can-Am Defender side-by-side vehicle featuring the Canadiens’ colours will also be used as a refreshment cart during the tournament.

BRP, headquartered in Quebec, reported annual sales of $8.4 billion from more than 110 countries and employed close to 17,000 people as of Jan. 31, 2026, according to the company.

The company’s portfolio includes Ski-Doo and Lynx snowmobiles, Sea-Doo watercraft and pontoons, Can-Am on- and off-road vehicles, Quintrex boats and Rotax engines for karts, recreational aircraft and jet boats.

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